Berkeley County Public Service Water District

What Berkeley County Public Service Water District does

Berkeley County Public Service Water District is a regulated public water utility operating under the oversight of the Public Service Commission of West Virginia and serving approximately 26,500 residential, commercial, and industrial consumers across Berkeley County, headquartered at 251 Caperton Blvd, Martinsburg, WV. The District treats and delivers over 6.5 million gallons of potable water per day sourced from the Potomac River, LeFevre Spring, and the Springdale Farm Well Field, processed through multiple treatment facilities including the Bunker Hill Water Filtration Plant and the Potomac River Water Filtration Plant. Water is distributed via approximately 460 miles of water mains, supported by 13 storage tanks with combined capacity exceeding 10.2 million gallons and 6 booster pump stations. The District employs Automated Meter Reading (AMR) technology across all customer meters, with positive displacement meters manufactured to American Water Works Association standards housed in protective meter pits. Customer billing runs on a declining-block rate structure effective June 1, 2026, charging $8.25 to $16.50 per 1,000 gallons depending on consumption tier, plus minimum monthly charges scaled by meter size. The District is governed by a five-member board and led by Executive Director Jim Ouellet, a Professional Engineer with an MBA and over 40 years of water and wastewater industry experience who has held the role since 2018. Revenue is generated from monthly water service charges, one-time tap fees of $800 per connection, Capacity Improvement Fees on new development, and ancillary service charges for disconnects, reconnects, and equipment-related fees. The District is undertaking a multi-year Capital Improvement Program covering the Bunker Hill and River Plant treatment facilities, water main extensions, water tank upgrades, and The Woods facility, signaling continued infrastructure buildout tied to local development activity.

Name

Berkeley County Public Service Water District

Legal name

Berkeley County Public Service Water District

Website

https://berkeleywater.org

Company type

Private

Operating status

Operating

Short description

Berkeley County Public Service Water District is a regulated public utility providing potable water service to approximately 26,500 residential, commercial, and industrial customers across Berkeley County, West Virginia, via 460 miles of water main and multiple treatment plants.

Ownership category

akta.pro rank

Product category

Water Utility Services

NAICS

Water Supply and Irrigation Systems (22131), Water Supply and Irrigation Systems (221310), Water, Sewage and Other Systems (2213)

SIC

Water Supply (4941)

akta.pro primary industry

Water Supply & Wastewater Utilities Administration (BPAIACAG)

Keywords

• Potable water distribution
• Public water utility
• Water treatment services
• Water meter reading
• Consumer confidence reports

Headquarters

HQ city

Martinsburg

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Others

Revenue model

1. Water Service Billing: Monthly billing based on water consumption using declining block pricing. Customers pay minimum charges based on meter size plus volumetric charges per 1,000 gallons. The same rates apply for residential, commercial, and industrial customers.
2. Tap Fees: One-time fee of $800 per service tap for new connections to the water system.
3. Capacity Improvement Fees (CIF): Fees paid when new structures connect to the water and/or sewer district. Water CIF is required when a meter is requested to be installed.
4. Fire Service Fees: Fire service is based on the type and number of connections. Separate fees apply for fire service mains.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels4 records

Core offering

Berkeley County Public Service Water District is a regulated public water utility that treats, stores, and distributes potable water to approximately 26,500 residential, commercial, and industrial customers in Berkeley County, West Virginia. The District operates multiple water treatment facilities (Bunker Hill Water Filtration Plant, Potomac River Water Filtration Plant), groundwater well fields, 13 storage tanks, 6 booster pump stations, and approximately 460 miles of water mains to deliver an average of more than 6.5 million gallons per day. It also provides customer billing, Automated Meter Reading, engineering/construction services for new connections and main extensions, fire service connections, and annual Consumer Confidence Reports.

Product overview

Berkeley County Public Service Water District operates as a public water utility providing potable water distribution services to approximately 26,500 residential, commercial, and industrial customers. The District operates multiple water treatment facilities (Bunker Hill, Potomac River, The Woods, River Plant) and maintains approximately 460 miles of water main, 13 storage tanks with over 10.2 million gallons capacity, and 6 booster pump stations. Core offerings include water treatment and distribution, water meter reading with AMR technology, customer billing services, and engineering/construction support for new service connections. Customer-facing services include online bill payment, service applications, and annual Consumer Confidence Reports documenting water quality compliance. The District is governed by a five-member board meeting twice monthly and is regulated by the Public Service Commission of West Virginia.

Differentiator

Problem solved

Functional benefit

Products and services

• Public Water Distribution Service Potable water distribution service supplying approximately 6.5 million gallons per day to residential, commercial, and industrial customers through 460 miles of water main, 13 storage tanks, and 6 booster pump stations, supported by AMR meter reading and monthly billing.
• Customer Service Operations Centralized customer service operations handling service applications, billing inquiries, account management, leak adjustments, and scheduling of repair work for residential, commercial, industrial, and developer customers.
• Engineering and Construction Services Engineering review, water main extension design, inspection scheduling, and capital improvement program delivery for new residential subdivisions and commercial/industrial service requests.
• Water Treatment Operations Treatment of surface and groundwater at the Bunker Hill and Potomac River Water Filtration Plants, with fluoridation dosing at 0.7 mg/l, monthly coliform sampling (66 samples per month), and storage and distribution to over 10.2 million gallons across 13 storage tanks.
• Water Meter Service and AMR Reading Installation, maintenance, and automated reading of AWWA-standard positive displacement water meters located in protective meter pits, with consumption data downloaded directly to the District's billing system to remove human error in meter reading.
• Water Rates and Billing Declining block monthly billing for water usage ($16.50 / 1,000 gallons for the first 2,000 gallons; $12.00 / 1,000 gallons up to 90,000 gallons; $8.25 / 1,000 gallons above 90,000 gallons), with tiered minimum monthly charges from $33 (5/8-inch meter) to $2,640 (8-inch meter).
• Fire Service Connections Dedicated water service connections and fire service mains sized for commercial and industrial fire suppression needs, billed as a separate recurring fire service fee based on connection type and number.
• Capacity Improvement Fees (CIF) One-time fees collected at new connection to the water/sewer system to fund capacity, required when a meter is installed at a new structure.
• New Service Tap Installation One-time $800 tap fee for new connections to the water system, applied to residential, commercial, and industrial services.
• Consumer Confidence Reports (Annual Water Quality Report) Annual water quality report delivered to customers detailing regulatory testing results and demonstrating compliance with federal and state drinking water standards.

Quantifiable outcome

• Serves 26,500 consumers with over 6.5 million gallons of water per day
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators8 records

Recent moves4 records

Expansion highlights3 records

Regional players

• DC Water: Regional water and wastewater authority serving the District of Columbia and surrounding jurisdictions. Operates as a wholesale/retreat customer in parts of its service area, similar to how BCPSWD interacts with adjacent utilities.
• Fairfax Water: Independent authority providing water service to Fairfax County and the City of Fairfax in Northern Virginia. Comparable as a non-profit, customer-owned water authority with a similar customer demographic and rate-setting framework.

Broad incumbents

• American Water Works Company: Largest publicly-traded water and wastewater utility in the United States and parent company of WV American Water. Provides broad-incumbent context for operating practices, regulatory engagement, and capex benchmarks across the regulated water utility space.
• Essential Utilities (Aqua America): Multi-state investor-owned water and natural gas utility with significant regulated water operations across the Mid-Atlantic and Midwest. Comparable on rate-base growth strategy, capex-driven returns, and AMR/AMI technology deployment.
• Washington Suburban Sanitary Commission (WSSC Water): Large bi-county water and wastewater utility serving Montgomery and Prince George's counties in Maryland. Operates as a regional incumbent with similar governance/regulatory oversight and a substantially larger customer base, providing useful scale benchmarks.
• Louisville Water Company: One of the oldest and largest municipally-owned water utilities in the United States, serving Louisville Metro. Comparable as a municipally-owned water utility with a treatment-plant-driven operating model and Consumer Confidence Reporting.
• Pittsburgh Water and Sewer Authority: Municipal water and wastewater authority serving the City of Pittsburgh and surrounding communities. Comparable in governance structure (public authority) and in dealing with aging infrastructure, lead/copper rule compliance, and rate-case dynamics.

Direct peers

• Berkeley County Sewer District (BCPSSD): Sister public service district in Berkeley County, WV, providing wastewater service. Linked directly from the District's homepage. Operates in the same service area with a parallel governance and rate structure model.
• WV American Water: Investor-owned subsidiary of American Water that provides water and wastewater services across multiple West Virginia communities, including competing/adjacent service territories in the Eastern Panhandle. Most directly comparable regulated water utility in the same state with overlapping customer profile.
• Loudoun Water: Regional water and wastewater authority serving Loudoun County, Virginia, a similarly fast-growing exurban county in the greater DC/Baltimore region. Comparable scale, customer mix, and growth-driven GTM model with similar regulatory and infrastructure profile.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Berkeley County Public Service Water District