What Pathlab Indonesia does

Pathlab Indonesia (legally PT. Pathlab Indonesia) is a Jakarta-headquartered clinical laboratory services company operating as the Indonesian subsidiary of Pathlab, a Singapore-origin diagnostic chain established in 1952. The Indonesian entity has been operating since 2005 and runs 18 physical laboratory branches across Jakarta (7), Tangerang (5), Surabaya (3), Medan (1), Depok/Cibubur (1), and Bogor/Kota Wisata (1), complemented by free home blood-collection service in five metros and on-site corporate employee health screening across all of Indonesia.

The company monetizes through a structured test-and-package portfolio: pre-bundled Medical Check-Up packages ranging from 44 to 76 individual tests (Basic, Rutin, Lengkap, Premium, Platinum Deluxe Twin Pack, Diamond Family, Buy 1 Get 1, Lansia, Allergy, Vitamin Booster) at entry prices starting around Rp 300,000 ($19); disease-specific panel examinations (Diabetes, Liver Function, Lipid, Cardiovascular Risk, Fever, Male/Female Fertility, Pre-marriage, TORCH, Prenatal, Thalassemia, STI); à la carte single tests across 30+ categories; NIPT prenatal screening; and the Supergenix genetic testing sub-brand delivering over 1,700 pharmacogenomic reports from 650,000+ biomarkers. Diagnostic technology rests on automated clinical chemistry analyzers and chemiluminescence immunoassay (CMIA) platforms, with Pathlab claiming first-mover status in fully automated clinical chemistry testing in Southeast Asia.

The go-to-market combines a direct-to-consumer retail model (walk-in, online booking at pathlabindonesia.co.id/orders, WhatsApp-driven scheduling) with an enterprise field-sales channel for corporate medical check-up programs. A membership card program (20% discount, free doctor consultation, cross-branch validity) introduces a recurring-revenue retention mechanism, while multi-jurisdictional accreditations (ISO 9001, Singapore Accreditation Council, Komite Akreditasi Nasional, Kemenkes LAMFI) underpin a quality-positioning message aimed at both retail consumers and B2B employers.

Name

Pathlab Indonesia

Legal name

PT. Pathlab Indonesia

Website

https://pathlabindonesia.co.id

Company type

Private

Founded year

1952

Operating status

Operating

Headcount range

51–100 employees

Short description

Pathlab Indonesia is a Singapore-origin clinical laboratory chain operating 18 branches across Indonesia since 2005, offering packaged medical check-ups, diagnostic panels, single tests, NIPT, and Supergenix genetic testing to consumers and corporate clients via retail, home service, and on-site channels.

Ownership category

akta.pro rank

Product category

Clinical Laboratory Services

NAICS

Medical Laboratories (621511)

SIC

Services-Medical Laboratories (8071)

akta.pro primary industry

Clinical Research & Trial Central Laboratories (HLAFAMAL)

akta.pro secondary industry

Genetic & Prenatal Testing Laboratories (HLAFAMAH)

Keywords

• Clinical laboratory services
• Medical check-up packages
• Home blood collection
• Prenatal genetic screening
• Corporate health screening

Headquarters

HQ city

Kelapagading

HQ country

Indonesia

HQ region

Asia

Offices19 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Medical Check-Up Packages: Pre-packaged health screening bundles (Basic, Rutin, Lengkap, Premium, Platinum Deluxe, Diamond Family, Buy 1 Get 1, Lansia, Allergy Panel, Vitamin Booster) sold directly to consumers and corporates, ranging from 44 to 76 individual tests per package. Revenue is one-time per visit.
2. Panel Examinations: Curated panel bundles targeting specific health conditions (Diabetes, Liver Function, Lipid Profile, Fertility, Prenatal, TORCH, Thalassemia, STIs, Fever Profile). Each panel contains multiple individual tests sold as a single package.
3. Single/Satuan Tests: Individual laboratory tests sold separately for patients who want to customize or add specific tests outside of a package. Covers categories including hematology, thyroid, cardiac markers, tumor markers, allergy (54 allergens), COVID-19, and more.
4. NIPT (Non-Invasive Prenatal Testing): Prenatal chromosomal abnormality screening offered as a specialized standalone service.
5. Home Service Fee: Free home blood collection service for eligible customers within coverage areas (Jakarta, Depok, Bekasi, Tangerang, Medan) as part of package offering, with corporate on-site service provided across Indonesia.
6. Membership Card Program: Membership card program offering 20% discount on all test types, free doctor consultation on results, valid across all branches in Indonesia, and additional exclusive health benefits.
7. Doctor Consultation: Free doctor consultation included with select packages and home service. Additional ad-hoc consultations available. Pathlab doctors are available at various branch locations on scheduled hours.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Pathlab Indonesia operates clinical laboratory testing services through its network of physical branches, offering packaged medical check-ups, condition-specific panel examinations, individual single tests, NIPT prenatal screening, and the Supergenix genetic testing brand. The company also provides free home blood collection in major cities and on-site corporate health screening programs across Indonesia, with testing performed on automated clinical chemistry analyzers meeting international standards.

Product overview

Pathlab Indonesia is a clinical laboratory service provider offering a comprehensive portfolio of health examination products and services. The company provides structured medical check-up packages (Basic, Routine, Complete, Premium, Platinum Deluxe, Diamond Family, Buy 1 Get 1, Elderly, Allergy, and Vitamin Booster), panel examinations (Diabetes, Liver Function, Lipid, Cardiovascular Risk, Fever, Male/Female Fertility, Pre-marriage, TORCH, Prenatal, Thalassemia, and STI profiles), individual single tests across 30+ categories, NIPT prenatal screening, and the Supergenix genetic testing brand. Services include free home blood collection, online booking, and a membership card program. The company operates with modern automated laboratory technology and international-standard equipment across multiple Indonesian cities.

Differentiator

Problem solved

Functional benefit

Brands

• Supergenix: Genetic testing service offered by Pathlab, providing pharmacogenomic analysis using saliva samples with over 1,700 reports and more than 650,000 biomarkers.
• Pathlab Membership Card

Products and services

• Medical Check-Up Packages Tiered bundled health screening packages ranging from 44 to 76 individual laboratory tests, designed for individuals, families, and the elderly, with bilingual results and free doctor consultation on select packages.
• Condition-Specific Panel Examinations Curated multi-test panels targeting specific health conditions such as diabetes, liver function, lipid profile, cardiovascular risk, fever, fertility, pre-marital health, TORCH, prenatal, thalassemia, and sexually transmitted infections.
• Single Laboratory Tests Individual laboratory tests sold separately for customers who want to customize or add specific tests outside of a package, covering categories such as hematology, thyroid, cardiac markers, tumor markers, allergy (54 allergens), COVID-19, hepatitis, and more.
• NIPT (Non-Invasive Prenatal Test) Non-invasive prenatal screening test that detects common chromosomal abnormalities in the fetus, offered as a specialized standalone service for pregnant women.
• Home Service (Mobile Blood Collection) Free at-home blood collection by Pathlab phlebotomists in covered cities, including a free doctor consultation on results, designed for customers who cannot visit a branch.
• Supergenix Genetic Test Pathlab's comprehensive genetic test that evaluates genetic variations from a saliva sample, producing over 1,700 pharmacogenomic and trait reports with 99% accuracy using more than 650,000 biomarkers.
• Pathlab Membership Card Program Subscription-style membership card providing 20% discount on all test types, free doctor consultation on results, and validity at all Pathlab branches in Indonesia plus exclusive health benefits.
• Promo Sehat (Health Promotion Packages) Time-limited promotional health packages such as the mid-year check-up promotion (starting from Rp 398,000 with free home service) and the MCU gold-prize promotion (Rp 280 million prize pool).
• Corporate On-Site Medical Check-Up Service On-site employee medical check-up service for corporate clients across all of Indonesia, deploying Pathlab staff and equipment to the employer's workplace for bulk employee health screening without business disruption.
• Online Booking Service Online platform for booking Pathlab health examinations without queuing at outlets, enabling appointment scheduling for all Pathlab services and packages through the website.

Quantifiable outcome

• Automated testing reduces human error and increases accuracy compared to manual sorting methods
• +3 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators4 records

Recent moves8 records

Expansion highlights6 records

Market position

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/PathlabIndo
• LinkedInlinkedin.com/company/pt-pathlab-indonesia

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pathlab Indonesia