What Espiral does

Espiral Microsistemas S.L.U. is a privately held Spanish software manufacturer founded in 1998 and headquartered in Gijón, Asturias. The company designs, develops, and commercializes two proprietary enterprise software platforms: Proactivanet, an IT Service Management and IT Asset Management (ITSM/ITAM) suite with modules for Discovery and Asset Management, Service Desk, and CMDB; and Prodity, an integrated Health, Safety, Environment, Quality, and ESG process management platform composed of 4 dimensions and 22 modules. Over time, Espiral has extended the Proactivanet platform with cybersecurity and vulnerability management capabilities, mobile services management, and a NATO SECRET-level secure software deployment layer for industrial networks, indicating positioning toward regulated, high-security, and defense-adjacent customers.

The company operates as a group of 6 entities across 5 countries — Spain, Mexico, Chile, Colombia, and Peru — and distributes its products through direct enterprise sales supplemented by a commercial partner channel covering more than 15 additional countries, with 85% of activity international. The product portfolio is delivered under a subscription-based enterprise licensing model with annual billing, complemented by technical support, training, and professional services. Go-to-market targets enterprise IT managers, CIOs, and government organizations that need to manage complex IT estates, OT/industrial assets, and ESG compliance, with primary use cases spanning IT service management, CMDB operations, vulnerability detection, and EHS/ESG reporting.

Espiral's R&D is largely co-financed through Spanish regional and EU grants (IDEPA/FEDER) covering predictive maintenance, mobile cybersecurity, high-security industrial networks, and ITSM mobile services. The company is certified to ISO 9001, ISO 27001, and ISO/IEC 20000 (since 2010), holds CMMI Level 2 development process certification, and maintains ITIL-certified staff. Isabel Lombardía Prendes serves as Managing Director. There is no disclosed external venture or private equity backing, no public listing, and no reported revenue or headcount figures.

Name

Espiral

Legal name

Espiral Microsistemas S.L.U.

Website

https://espiralms.com

Company type

Private

Founded year

1998

Operating status

Operating

Short description

Espiral Microsistemas is a Spanish software manufacturer founded in 1998 that builds the Proactivanet ITSM/ITAM platform and the Prodity EHS/ESG management platform, selling subscription-based enterprise software to government and enterprise IT customers across Spain and Latin America.

Ownership category

akta.pro rank

Product category

IT Service Management (ITSM) Software

NAICS

Software Publishers (5132), Software Publishers (513210), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Enterprise Service Management (ESM) Platforms (HDAEALAB)

akta.pro secondary industries

IT Incident, Problem & Change Management Platforms (HDAEALAI), Service Catalog, Request Fulfillment & Self-Service Portals (BPAEAJAI)

Keywords

• IT asset management
• IT service management
• ITSM software platform
• ESG compliance software
• IT security management

Headquarters

HQ city

Gijón

HQ country

Spain

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Software Product Sales (Proactivanet & Prodity): Sale of proprietary ITSM/ITAM software (Proactivanet) and ESG/process management software (Prodity). The company manufactures software products and provides specialized, stable, and competitive services for customers.
2. Technical Support & Professional Services: Technical assistance services for product users, including training services for users of the company's platforms.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

Espiral Microsistemas S.L.U. (operating as Espiral MS) is a Spanish software manufacturer that develops and sells two proprietary enterprise software platforms: Proactivanet for IT asset and IT service management (ITAM & ITSM), and Prodity for Health & Safety, Environment, Quality, and ESG process management. The company bundles Discovery & Asset Management, Service Desk, and CMDB modules in Proactivanet, and 22 modules across 4 dimensions in Prodity, targeting enterprise IT managers, government organizations, and regulated-industry compliance teams. Espiral MS also delivers professional services (training, technical support) and channel-driven distribution through its own offices in five countries plus commercial partners in more than 15 countries.

Product overview

Espiral MS is a software manufacturer offering two core product lines: Proactivanet (ITAM & ITSM platform with Discovery & Asset Management, Service Desk, and CMDB modules) and Prodity (ESG and process management software with 4 dimensions and 22 modules for Health, Safety, Environment, and Quality). Both products are delivered as comprehensive platforms with modular components designed for enterprise IT and operational environments.

Differentiator

Problem solved

Functional benefit

Brands

• Proactivanet: A solution for managing IT assets and services (ITAM & ITSM), with modules for Discovery & Asset Management, Service Desk and CMDB. Helps IT managers reach a new level of maturity by establishing new IT management processes.
• Prodity

Products and services

• Proactivanet Proactivanet is Espiral MS's flagship IT asset and service management (ITAM & ITSM) platform. It includes modules for Discovery & Asset Management, Service Desk, and CMDB, and is designed to help IT managers in enterprises and government organizations reach higher maturity levels through agile processes, workflow automation, improved control, risk reduction, and lower operating costs. The platform also incorporates AI/ML-driven predictive maintenance for industrial IT assets and capabilities designed for high-security and military environments.
• Prodity Prodity is Espiral MS's integrated ESG and process management software, focused on Health and Safety, Environment, Quality, and ESG. The platform consists of 4 dimensions and 22 modules that organizations can customize and implement according to their specific needs, supporting transformation, optimization, and sustainability initiatives in compliance-driven environments.

Quantifiable outcome

• Increases IT management maturity and productivity
• +3 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature9 records

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• ManageEngine (Zoho Corporation): Mid-market ITSM/ITAM suite (ServiceDesk Plus) widely adopted in Spain and LATAM, directly comparable to Proactivanet in target buyer, modules and pricing posture.
• Freshworks (Freshservice): Cloud-native ITSM platform with strong AI/automation positioning, competing for the same enterprise and mid-market IT help desk and asset management deals as Espiral's Proactivanet.
• Atlassian (Jira Service Management): Developer-centric ITSM product that competes with Proactivanet for IT service desks in engineering-oriented organizations and is increasingly used by traditional IT teams.
• SysAid: ITSM and asset management platform with explicit presence in Spain and Latin America offering overlapping Service Desk, CMDB and asset management functionality to Proactivanet.
• Ivanti: Unified IT asset, service and endpoint management vendor with strong ITSM and ITAM overlap with Espiral's Proactivanet offering, including vulnerability and patch management.
• InvGate (InvGate Service Desk / Asset Management): Latin American ITSM/ITAM vendor with strong regional market share and Spanish-language product positioning that competes with Espiral for enterprise IT service management deals in LATAM.
• Cherwell Software (now part of Zscaler/4me): Mid-market ITSM/ESM platform with comparable Service Desk and CMDB capabilities historically sold into similar enterprise IT organizations as Proactivanet.

Broad incumbents

• ServiceNow: Global leader in ITSM/ESM and digital workflow platforms. Directly competes in IT service management, IT asset management, CMDB and Service Desk with Espiral's Proactivanet, but operates at vastly greater scale and breadth.
• SolarWinds (Service Desk): Large IT management vendor whose Service Desk and IT asset management products overlap with Proactivanet, sold broadly to enterprise IT.
• BMC (BMC Helix ITSM / BMC Helix ITSM): Long-standing ITSM/ITOM incumbent with Helix ITSM competing in IT incident, problem and change management plus IT asset management, the same core categories Proactivanet covers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/1555860741411361

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Espiral