Family and Community Resources

What Family and Community Resources does

Family and Community Resources, Inc. (FCR) is a Massachusetts-based 501(c)(3) nonprofit organization (EIN 04-2616114) headquartered at 18 Newton Street, Brockton, MA. FCR delivers a coordinated suite of trauma-informed programs across six service areas: Mental Health Services, Domestic Violence Services, a Child Exposed to Domestic Violence Program, Family Violence Offender Services, Visitation Services, and Prevention, Education and Outreach. Its 24-hour crisis hotline (508-583-6498) is the primary intake channel, supplemented by direct service delivery at the Brockton office and school- and community-based programming in partnership with the Boys and Girls Club of Metro South.

The organization's underlying technology is a human-delivered social services platform; no proprietary software, AI, or digital products are disclosed. Distribution is community-led, relying on referral networks from the Plymouth County and Norfolk County District Attorneys' Offices, Massachusetts Office for Victim Assistance, healthcare providers, and victim advocacy organizations. Marketing is earned and relationship-based, using Constant Contact email newsletters, Facebook/Instagram, community events, and the VolunteerSouthcoast.org/United Way volunteer pipeline.

FCR's revenue model is a hybrid of charitable donations (from individuals, corporations, and foundations) and program services revenue funded through government contracts and grants (including DPH-sponsored programming). Pricing for fee-for-service programs is not publicly disclosed, consistent with providing services regardless of ability to pay. Operational leadership includes COO Rochelle St Martin and program leads across Mental Health, Prevention/Education (Joanne Hoops), Volunteer Coordination (Dena Miller), and the Healthy Relationships Program (Alycia Montrond-Bullock); management team data is otherwise limited.

Name

Family and Community Resources

Legal name

Family and Community Resources, Inc.

Website

https://fcr-ma.org

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Family and Community Resources is a Massachusetts 501(c)(3) nonprofit headquartered in Brockton that delivers trauma-informed mental health, domestic violence, visitation, and prevention education services to individuals and families impacted by violence through a 24-hour hotline and community-based programs.

Ownership category

akta.pro rank

Product category

Social Services

NAICS

Individual and Family Services (6241), Other Individual and Family Services (624190), Child and Youth Services (62411)

SIC

Services-Social Services (8300)

akta.pro primary industry

Domestic Violence & Abuse Support Services (BPAGAEAD)

akta.pro secondary industries

Family & Parenting Support Services (BPAGAEAC), Protection, Child Protection & Gender-Based Violence (GBV) Response (BPAGAAAG)

Keywords

• Domestic violence services
• Trauma-informed counseling
• Supervised visitation services
• Violence prevention education
• Crisis intervention support

Headquarters

HQ city

Brockton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Donations and Charitable Contributions: As a registered 501(c)(3) nonprofit organization (EIN: 04-2616114), FCR relies on donations from individuals, corporations, and foundations to fund operations.
2. Program Services Revenue: Revenue generated from providing services including mental health services, domestic violence advocacy, visitation services, and prevention education programs. Services may be funded through government contracts and grants.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Family and Community Resources (FCR) is a 501(c)(3) nonprofit social services organization based in Brockton, Massachusetts that delivers trauma-informed direct services to individuals and families impacted by violence and trauma. Its offerings span mental health counseling, domestic violence advocacy, supervised visitation, offender intervention programming, and prevention/education outreach provided at no cost regardless of ability to pay.

Product overview

Family and Community Resources (FCR) is a non-profit social services organization offering a coordinated suite of trauma-informed programs and services. The portfolio includes six core service areas: Mental Health Services, Domestic Violence Services, Child Exposed to Domestic Violence Program, Family Violence Offender Services, Visitation Services, and Prevention, Education and Outreach. These programs work together to address the continuum of needs for individuals and families impacted by family and community violence, from crisis intervention to prevention education.

Differentiator

Problem solved

Functional benefit

Products and services

• Mental Health Services Trauma-informed mental health counseling and therapy for individuals and families affected by violence and trauma in the Brockton, Massachusetts region.
• Domestic Violence Services Advocacy, safety planning, and direct support services for survivors of domestic violence, including a 24-hour crisis hotline.
• Child Exposed to Domestic Violence Program Specialized intervention and support program for children who have been exposed to domestic violence, addressing trauma and behavioral impacts.
• Family Violence Offender Services Court-referred intervention programming for perpetrators of family violence intended to address abusive behaviors and reduce recidivism.
• Visitation Services Supervised visitation services that provide a safe environment for children and families during court-ordered or voluntary visitations.
• Prevention, Education and Outreach Community-based violence prevention, healthy relationships education, and outreach programming delivered to schools, community groups, and partner organizations.

Quantifiable outcome

• 1 in 3 teens under 18 experience some form of dating violence (statistic cited in FAM partnership announcement)

Named customers2 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered flagship, core, moderate and minor.

• Friends and Mentors (FAM)flagshipStrategic or Co-development Partner · 7 July 2025New partnership expanding teen dating violence prevention efforts. FAM brings unique holistic approach to youth development recognizing the importance of nurturing mind, body, and spirit. The partnership will enhance prevention, intervention, and treatment supports for young adults aged 11-24 through peer leader workshops and activities.
• United Way (United Way of Fall River, Greater New Bedford & Greater Plymouth County)coreStrategic or Co-development PartnerFCR is a proud member of United Way and partners with VolunteerSouthcoast.org for volunteer recruitment. The partnership engages a diverse group of individuals to become long-term volunteers in all areas of FCR programming.
• Boys and Girls Club of Metro South (BGCMS)coreStrategic or Co-development PartnerFCR leads a DPH-sponsored Healthy Relationships Program collaboratively with BGCMS using peer-leadership model to implement Safe Dates curriculum for middle and high school youth.
• Jane Doe, Inc.coreStrategic or Co-development PartnerThe Massachusetts Coalition Against Sexual Assault and Domestic Violence. Listed as a resource partner on FCR's resources page.
• National Coalition Against Domestic ViolencecoreStrategic or Co-development PartnerNational resource organization for domestic violence awareness and advocacy. Listed as a resource partner on FCR's resources page.
• Plymouth County District Attorney's OfficemoderateStrategic or Co-development PartnerRegional government partner providing resources and referrals for domestic violence victims in Plymouth County.
• Norfolk County District Attorney's OfficemoderateStrategic or Co-development PartnerRegional government partner providing resources and referrals for domestic violence victims in Norfolk County.
• Massachusetts Office for Victim AssistancemoderateStrategic or Co-development PartnerState government resource for crime victims including domestic violence survivors.
• Futures Without ViolencemoderateStrategic or Co-development PartnerNational nonprofit working to prevent and respond to domestic violence. Listed as a resource partner.
• GuideStarminorOthersFCR displays the GuideStar Transparency Seal, indicating nonprofit transparency and good governance practices.

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• National Coalition Against Domestic Violence (NCADV): National resource organization for domestic violence awareness and advocacy; listed as a resource partner of FCR and provides broader national framing for the same DV mission.
• Massachusetts Office for Victim Assistance (MOVA): State agency providing victim services including for DV survivors; partners with FCR and represents the larger public-sector counterpart for victim assistance in Massachusetts.
• Futures Without Violence: National nonprofit working to prevent and respond to domestic violence; listed as a resource partner of FCR and operates broadly across policy, training, and direct service.

Direct peers

• DOVE (Domestic Violence Ended): Massachusetts-based domestic violence nonprofit offering crisis intervention, advocacy, and education; serves a comparable client base of DV survivors and uses a similar community-based service model.
• A Safe Place: Massachusetts-based domestic violence services nonprofit providing shelter, advocacy, and counseling; directly comparable mission, service mix, and geographic operating model to FCR.
• REACH (Resources for Ending Violence): Provides domestic violence intervention and prevention services in the Greater Boston area; overlaps with FCR's DV advocacy, mental health, and prevention education offerings.
• Jane Doe, Inc. (Massachusetts Coalition Against Sexual Assault and Domestic Violence): Statewide Massachusetts coalition against sexual assault and domestic violence; listed as a resource partner of FCR and serves a substantially overlapping survivor population with member agencies across the Commonwealth.
• New Hope (Greater Boston): Domestic violence service provider operating in the Greater Boston region with hotline, shelter, and counseling services; directly comparable in scope and regional focus to FCR.

Regional players

• Health Imperatives (formerly HealthQuads): Southeastern Massachusetts community health and human services nonprofit offering domestic violence, family planning, and behavioral health programs; overlaps with FCR's regional service area and program mix.

Others

• Boys & Girls Club of Metro South: Core implementation partner of FCR's DPH-sponsored Healthy Relationships Program; adjacent ecosystem player serving the same youth population in the Brockton/Metro South region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks4 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/FCR-Inc
• Instagraminstagram.com/fcrma
• Xx.com/FCR_Brockton

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Family and Community Resources