HONDO

What HONDO does

The City of Hondo, Texas is a Home Rule Charter municipal government entity, founded in 1942, that serves as the county seat of Medina County in south-central Texas, approximately 40 miles west of San Antonio. Operating with 51-100 employees, the city delivers a broad portfolio of municipal services to residents and commercial accounts within city limits and its extraterritorial jurisdiction (ETJ): water, electric, wastewater, and garbage utilities; public safety through police and fire departments; municipal court handling traffic, penal code, city ordinance, education code, and alcohol beverage code cases; library services; parks and recreation facilities (community center, golf course, swimming pool, recreation center); development services and permitting; and economic development support. The city also operates the South Texas Regional Airport and manages airport hangar rentals. Resident-facing digital infrastructure includes a 24/7 municipal online payments portal, a pay-by-text utility billing service, Notify Me email alerts, Boxcast live-streamed City Council meetings, and presence on Facebook, Twitter, Instagram, and YouTube.

The revenue model is a tax-and-fee hybrid. Recurring streams include property taxes, sales taxes (collected within city limits and ETJ), and monthly utility service fees billed to residential and commercial customers, with a 10% senior-citizen discount on water, sewer, and electric for account holders 65 or older. Transactional and one-time revenue comes from building and code-compliance permits, municipal court fines (with a 5% credit card processing fee), golf and recreation fees ($15-$24 per round), utility deposits ($100 residential water, $200 residential electric, $500 commercial electric minimum), a $25 connection/occupant change fee, and a 2.25% + $1.25 credit card processing fee on utility payments. The technology stack is standard civic-sector: CivicPlus for the website, Daupler for resident issue/outage reporting, iWorQ for service-request portals, and Boxcast for video. The city's core_technology field explicitly states no proprietary technology platform, which is appropriate for its non-profit governmental scope.

The primary customer segment is a single horizontal geographic group — "Hondo Residents and Citizens" — receiving utility, civic, and recreational services. Differentiation rests on the Texas Film Friendly designation, sustained TMLDA library awards since 2021, and a community brand captured by the tagline "This is God's Country." Service expansion has prioritized digital access channels over the last several years, increasing convenience and self-service capacity without altering the underlying single-jurisdiction service model.

Name

HONDO

Website

https://hondo-tx.org

Company type

Private

Founded year

2024

Operating status

Operating

Headcount range

51–100 employees

Short description

The City of Hondo, Texas is a Home Rule Charter municipal government and county seat of Medina County, providing water, electric, wastewater, garbage, public safety, municipal court, library, and recreation services to residents and businesses within its city limits and extraterritorial jurisdiction.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Housing Programs, Urban Planning, and Community Development (9251), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (926150), Regulation and Administration of Communications, Electric, Gas, and Other Utilities (926130), Administration of Environmental Quality Programs (9241)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Municipal Tax & Revenue Administration (Local) (BPAIACAD), Economic Development & Business Licensing (Local) (BPAIACAN), Planning, Zoning, Permitting & Code Enforcement (BPAIACAE), Land Administration & Cadastral Services (Public Land Records, Parcel Management) (BPAIANAH)

Keywords

• Municipal government services
• Utility services
• Wastewater management
• Public safety services
• Recreational facilities

Headquarters

HQ city

Hondo

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Property and Sales Taxes: The city generates revenue through property taxes and sales taxes levied on transactions within city limits and extraterritorial jurisdiction.
2. Utility Service Fees: Revenue from water, sewer, electric, and garbage services provided to residential and commercial customers within city limits.
3. Permits and Fees: Revenue from building permits, code compliance permits, and various municipal service fees.
4. Municipal Court Fines: Revenue from traffic violations, Penal Code violations, City Ordinances, Education Code and Alcohol Beverage Code cases processed through Municipal Court.

Pricing tiers

Distribution channels4 records

Marketing channels7 records

Core offering

The City of Hondo, Texas is a Home Rule Charter municipal government that provides essential municipal services to residents and commercial customers within city limits and its extraterritorial jurisdiction. Core services include water, electric, wastewater/sewer, garbage collection, public safety (police and fire departments), municipal court, building permits, development services, and recreational facilities (golf course, swimming pool, recreation center, public library). Revenue is generated through property and sales taxes, recurring utility service fees, permit fees, and municipal court fines.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Utility Service Recurring municipal water service for residential and commercial customers within city limits and extraterritorial jurisdiction. Includes senior citizen 10% discount for account holders 65 or older.
• Electric Utility Service Recurring municipal electric service for residential and commercial customers. Residential service requires a $200 deposit; commercial service requires a $500 minimum deposit.
• Wastewater and Sewer Service Municipal wastewater and sewer collection and treatment service provided to residential and commercial customers.
• Garbage Collection Service Municipal solid waste and garbage collection service for residential and commercial customers within city limits.
• Municipal Court Services Court processing of traffic violations, Penal Code violations, City Ordinances, Education Code, and Alcohol Beverage Code cases. Credit card payments incur a 5% processing fee.
• Building and Code Permits Building permits, code compliance permits, and related municipal development service fees.
• Hondo Golf Course Municipal 18-hole golf course open to the public with cart rentals, tiered rates for weekdays, weekends, juniors ($15), and seniors ($16), plus hourly golf lessons at $20/hour.
• Public Library Services Public library services for residents and visitors, operated by a Public Library Advisory Board. Recognized annually since 2021 with the TMLDA Achievement of Excellence Award.
• South Texas Regional Airport Municipal regional airport facility, including hangar rentals available through the city's online payment portal.
• Economic Development Services Municipal economic development programs supporting local business attraction and growth within Hondo.

Quantifiable outcome

• Award-winning library recognized annually since 2021 with TMLDA Achievement of Excellence Award

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Regional players

• City of Lytle, TX: Small Texas municipality near San Antonio with overlapping municipal service profile and rural-suburban demographic mix, useful as a sizing and service-mix comparable.
• City of Uvalde, TX: Texas county seat with owned utilities, police, and recreation services; serves as a slightly larger but structurally analogous municipal comparable.
• City of Bandera, TX: Small Texas county seat with rural service base and tourism-tilted economy; useful comparable for civic amenity investment and limited-staff service delivery.
• City of Pearsall, TX: South Texas county seat of comparable scale, also operating owned utilities and rural-county service functions; strong structural and operational parallel.
• City of Pleasanton, TX: South Texas city of comparable size operating water, sewer, and public safety services with a similar small-municipal cost structure.
• City of Floresville, TX: Wilson County seat of similar size in south-central Texas with an overlapping service profile (utilities, public safety, parks, library).
• City of Kenedy, TX: Small south Texas municipality with comparable rural-small-city service scope and operational scale, useful for service-mix benchmarking.
• City of Castroville, TX: Neighboring small Texas municipality in Medina County offering a comparable suite of municipal services (water, sewer, public safety, recreation) to a similar population base; serves as the most direct geographic and demographic comparable.
• City of Devine, TX: Small south-central Texas city of similar size operating its own utilities, police, and public works functions in the same regional economic context as Hondo.
• City of Boerne, TX: Hill Country Texas city along the San Antonio growth corridor; comparable in service portfolio and proximity to San Antonio, though larger and faster-growing, useful as an aspirational scaling peer.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/cityhondo

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HONDO