Chic Infotech

What Chic Infotech does

Chic Infotech Pvt. Ltd. is a Navi Mumbai, India-based IT services and web development company founded and operated by a private management team, targeting banking and financial institutions as its primary vertical. The company designs, develops, deploys, and maintains web-based solutions — including public-facing websites, intranets, content management systems, employee self-service portals, document management suites (EDMS), issue tracking, and sector-specific modules such as grievance management, retail banking lead management, multi-bank ATM redressal (currently deployed across 55 BANCS member banks), project and deployment tracking, and legacy-to-web integration. Its underlying technology stack is Microsoft-centric (ASP.NET, AJAX, Silverlight, VS 2008, SQL Server), supplemented by workflow engines and compliance offerings such as WCAG 2.0/W3C accessibility services and a Cyber Security Assessment practice.

The company's business model combines custom professional services (project-based software development for banks) with recurring maintenance and support contracts (security testing, WCAG verification, performance testing), generating revenue primarily through direct enterprise sales. Distribution is exclusively direct — via the company website (chicinfotech.com), inquiry forms, phone, and email ([email protected]) — with no resellers, marketplaces, or digital marketing channels evident. The claimed client roster includes 17+ completed projects, 7+ 'happy clients,' and a 90% client retention rate over 4+ years, with named logos spanning Indian public-sector banks (UCO, Union Bank, Bank of India), cooperative and regional rural banks (AP Mahesh, Nainital, BCCB, BGVB), financial services firms (Can Fin Homes, STCI), and select international banking clients (Afghan United Bank, Maybank Indonesia India, Indo Zambia Bank). The same management team has separately incorporated BayaSoft Private Limited to pursue next-generation SaaS products with embedded AI capabilities, signaling a forward-looking productization intent beyond the current services-led model.

Name

Chic Infotech

Legal name

Chic Infotech Pvt. Ltd.

Website

https://chicinfotech.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Chic Infotech is a Navi Mumbai-based IT services firm that builds and maintains web-based workflow, content management, and banking-sector solutions (including multi-bank ATM redressal across 55 banks) for Indian and select international financial institutions, on a custom development and recurring maintenance model.

Ownership category

akta.pro rank

Product category

Banking IT Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

akta.pro primary industry

Core Banking & Ledger Systems (Cloud Core, Deposits, Accounts) (FSAGAAAC)

akta.pro secondary industry

IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK)

Keywords

• Banking IT services
• Web application development
• Workflow management solutions
• Content management software
• Cyber security assessment

Headquarters

HQ city

Mumbai

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Custom Software Development Services: Chic Infotech generates revenue through custom software development and web application development services for banking and financial institutions. The company designs, develops, deploys, and maintains web-based solutions including websites, intranet applications, and enterprise workflow management systems.
2. Website Maintenance and Support: Ongoing application maintenance and support services ensuring stable and uninterrupted operation of business systems, including periodic security testing, WCAG compliance verification, and performance testing.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Chic Infotech is a private Indian IT services company that designs, develops, deploys, and maintains web-based solutions for banking and financial institutions. Its core offerings include workflow management systems, content management solutions, document management (EDMS), employee self-service portals, banking-specific solutions (grievance management, lead management, multi-bank ATM redressal, project tracking), and WCAG compliance solutions. The company also provides cyber security assessment, application security services, and ongoing site maintenance.

Product overview

Chic Infotech operates as a website development and IT services company offering a comprehensive suite of web-based solutions primarily targeting the banking and financial services sector. Their product portfolio consists of multiple workflow management and content management modules that can be deployed as standalone solutions or as an integrated ecosystem. The core offerings include Workflow Management Solutions, Content Management Solutions (CMS), Employee Self Service (ESS), Document Management Solutions (EDMS), and Issue Tracking and Management. Specialized sector solutions include Grievance Management Workflow, Lead Management for Retail Banking, Multi-bank ATM Redressal, Project and Deployment Tracking, and Legacy to Web Integration Solutions. Additionally, they offer WCAG/W3C Compliance Solutions for accessibility compliance and Cyber Security Assessment services. The company also has a related entity, BayaSoft Private Limited, focused on next-generation SaaS products with built-in AI capabilities. Their delivery model includes website development and maintenance services, security imperative services, site maintenance, and training and support.

Differentiator

Problem solved

Functional benefit

Products and services

• Website Development & Maintenance Services Core service offering encompassing the design, development, and ongoing maintenance of websites and web applications primarily for banking and financial institutions. Includes design, development, deployment, and ongoing support.
• Workflow Management Solutions System enabling organizations to define, control, measure, and analyze business process activities with integration capabilities to document management systems, databases, email, and other enterprise systems.
• Content Management Solutions (CMS) Web content management solution allowing content creators to create, submit, and manage content without technical knowledge of HTML or web programming languages.
• Employee Self Service (ESS) Application providing employees access to personal records, payroll details, leave applications, and bank account management with automated workflow approval routing to managers.
• Document Management Solutions (EDMS) Integrated EDMS software suite including Digital Asset Management, Workflow, Records Management, Document Archiving, Document Storage, Electronic Forms, ISO Document Control, and Paperless Office modules.
• Issue Tracking and Management Solution Trouble ticket system for managing and maintaining lists of issues, commonly used in customer support departments with mail notifications, escalation mechanisms, and organizational hierarchy-based routing.
• Grievance Management Workflow Comprehensive solution for managing customer grievances in banking and financial institutions with real-time visibility, dynamic field enabling/disabling, email/SMS notification, escalation matrix, and analytics for trend analysis.
• Lead Management for Retail Banking Sales automation application for retail banks handling lead conversion with bird's eye view of sales pipeline, mail-based acknowledgements, and hierarchical routing.
• Multi-bank ATM Redressal Workflow application for BANCS network (55 member banks) allowing member banks to create, track, and reconcile ATM transaction issues with escalation policies and reconciliation reports.
• Project and Deployment Tracking Workflow solution enabling financial institutions to break down projects into stages, track progress and fund deployment status with hierarchical reporting and mail notifications.
• Legacy to Web Integration Solutions Customized solutions enabling web-based applications to work in tandem with legacy systems, providing geographical and locational flexibility for banking operations.
• WCAG/W3C Compliance Solutions Accessibility compliance services helping organizations achieve full compliance with WCAG 2.0 at levels A, AA, or AAA, including evaluation, implementation, and reevaluation for websites, web applications, and multimedia presentations.
• Security Imperative Services Application security integration services including threat identification, application design reviews, code design reviews, risk assessment and mitigation, and periodic security checks.
• Site Maintenance Services Application maintenance and support services ensuring stable and uninterrupted operation of business systems, including periodic security testing and WCAG compliance verification.
• Training and Support Services Training on delivered solutions with user enablement and hand-holding through initial transition stages, along with ongoing warranty and support.
• Cyber Security Assessment Risk and compliance assessment services helping organizations identify people and assets at risk, create risk profiles, identify threats and vulnerabilities, and prioritize remediation steps.

Quantifiable outcome

• 90% client retention rate maintained over sustained period
• +2 more outcomes

Named customers24 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature12 records

Partnerships

One partnership is on record.

• BayaSoft Private LimitedcoreStrategic or Co-development PartnerBayaSoft Private Limited is a company founded by the same management team as Chic Infotech. It represents the company's forward-looking vision to build next-generation SaaS products with built-in AI capabilities. BayaSoft is positioned as the vehicle for developing intelligent, adaptive, and user-centric platforms that leverage AI to empower businesses to work smarter and scale faster. This partnership represents a strategic extension of Chic Infotech's capabilities into AI-powered SaaS solutions.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Mphasis: India-headquartered IT services company with strong BFSI focus on direct banking, mortgage, and capital markets—comparable vertical specialization to Chic Infotech but operating at meaningfully larger scale.
• Tata Consultancy Services (TCS): Largest Indian IT services provider with extensive banking and financial services practice and a dedicated subsidiary for small-bank technology—overlaps with Chic's Indian banking customer base at materially greater scale and breadth.
• Infosys: Global IT services giant with a substantial BFSI practice serving Indian and international banks—much larger scale incumbent competing for the same banking transformation budget Chic Infotech targets, with broader portfolio offerings.
• Persistent Systems: Indian IT services firm with a growing BFSI vertical practice providing digital and cloud services to banks and financial institutions—similar services-led delivery model competing in overlapping accounts at larger scale.
• Wipro: Global IT services firm with a significant BFSI vertical offering consulting, systems integration, and digital services to banks—broad incumbent competing for the same Indian banking wallet at much larger scale.

Emerging players

• Majesco: US-headquartered insurance and banking software company offering core systems and digital platforms to financial institutions—adjacent vertical with comparable niche-product focus in financial services software, though primarily insurance-led.

Direct peers

• Mastek: Indian IT services company with strong BFSI vertical focus providing digital transformation, application development, and managed services to UK and US banks—comparable banking-sector services focus with larger scale and similar customer profile.
• Newgen Software: Indian-headquartered enterprise software company specializing in content management, workflow automation, and document management for banking and financial services—directly overlapping with Chic Infotech's core workflow/CMS/EDMS offerings and Indian banking customer base.
• Intellect Design Arena: Indian banking software vendor offering digital banking, lending, and risk solutions to retail, corporate, and cooperative banks across India—comparable vertical specialization, overlapping product breadth, and similar target customer profile.
• Nucleus Software: Noida-headquartered banking software company providing lending, transaction banking, and digital channels to banks in India and globally—same vertical focus with comparable product offerings in workflow and digital banking for Indian financial institutions.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Chic-Infotech-Pvt-Ltd-100069787900284
• LinkedInlinkedin.com/company/chic-infotech-pvt-ltd

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Chic Infotech