Vivalia

What Vivalia does

Vivalia is a Belgian public intercommunale (inter-municipal healthcare association) founded in 2009, mandated to provide integrated healthcare services across the entire province of Luxembourg. It operates 7 hospital sites (Arlon, Bastogne, Libramont, Marche, Virton, Bertrix psychiatric, and the Vielsalm polyclinic) supported by 24/7 emergency services (112/1733), and extends its portfolio into psychiatric care (MSP Belle-Vue Athus, 32 residents; Habitations Protégées Famenne-Ardennes, Bertrix), elderly residential care (La Bouvière Vielsalm with 40 MR/80 MRS beds, Domaine de l'Ambra, Val des Seniors, Résidence des Oliviers), and three Crèch'ndo childcare centers (57 total places). The organization runs advanced clinical assets including VERITON-CT nuclear medicine at Arlon, a Da Vinci Xi robotic surgery platform, a new 6-room surgical block with centralized sterilization at Marche, and EASO-accredited obesity and Baby-Friendly maternity services. Vivalia 2030 is its multi-year strategic plan to consolidate into a flagship CHR Vivalia - Cœur du Luxembourg hospital at Habay-Houdemont.

Revenue is generated primarily through INAMI-regulated hospital services, residential care daily fees, subsidized childcare (ONE), and supplementary private donations channeled through the Fondation Vivalia (created July 2024, partnered with Fondation Roi Baudouin). Distribution is direct-to-patient via emergency departments, scheduled consultations, GP referrals, the My Vivalia patient portal, and cross-border arrangements with Luxembourg and France. The Vivalia Foundation, KapLab Vivalia innovation lab, and partnerships with HERS (nursing education) and SmartNation (AI hackathon) build an ecosystem around patient well-being and innovation. Governance is by a board representing municipal shareholders, led by General Director Pascal Mertens, with Anne-Laure Louis as Financial Director and Alexandre Hebert as General Director for Medical Affairs.

Name

Vivalia

Legal name

Vivalia

Website

https://vivalia.be

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Vivalia is a Belgian public intercommunale founded in 2009 that operates the mandated hospital network and integrated care services (acute care, psychiatric, elderly residential, childcare) for the entire province of Luxembourg, serving its ~290,000 residents across 7 hospital sites and multiple care facilities.

Ownership category

akta.pro rank

Headquarters

HQ city

Bastogne

HQ country

Belgium

HQ region

Europe

Offices14 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Public Healthcare Services: Vivalia operates as a public hospital network providing medical services regulated by INAMI (Belgian health insurance). Revenue comes from patient fees, insurance reimbursements, and government healthcare funding.
2. Residential Care Fees: Retirement homes (MRS) and psychiatric facilities generate revenue through daily accommodation fees charged to residents, with rates varying by care level and resident status (BIM vs standard).
3. Foundation Donations: The Vivalia Foundation receives private donations and corporate sponsorships to fund patient well-being projects, artistic initiatives, and innovative care programs.
4. Childcare Services: Crech'ndo crèches operate on a sliding scale Parent Financial Participation (PFP) model based on combined monthly net income, subsidized by ONE (Office de la Naissance et de l'Enfance).

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

Vivalia operates a public inter-municipal (intercommunale) healthcare network in the Belgian province of Luxembourg, providing integrated hospital care, 24/7 emergency services, specialized medicine (nuclear medicine, robotic bariatric surgery, cardiology), psychiatric care, residential elderly care (maison de repos et de soins), and subsidized childcare (Crech'ndo crèches) across multiple hospital sites, retirement homes, and daycare facilities.

Product overview

Vivalia is a comprehensive healthcare network operating as an intercommunale in Luxembourg province, Belgium. The organization offers a unified portfolio of healthcare services across multiple hospital sites (Arlon, Bastogne, Libramont, Marche, Virton, Bertrix psychiatric, and Polyclinic Vielsalm), supported by emergency services (112/1733). Beyond hospitals, Vivalia provides psychiatric care through MSP Belle-Vue and protected housing (Habitations Protégées), nursing homes including La Bouvière with specialized dementia care, three Crech'ndo daycare centers, and home psychiatric care services (Résolux/SPAD-Réso-Ainés). The Vivalia Foundation supports patient well-being through innovative projects in art, music, and intergenerational programs. The Vivalia 2030 strategic plan guides modernization of facilities including new surgical blocks and centralized sterilization. Services span emergency care, surgery including robotics, maternity care, pediatrics, rehabilitation, radiology, and mental health services.

Differentiator

Problem solved

Functional benefit

Brands

• Crech'ndo: Crèche childcare services operated by Vivalia at three locations (Arlon, Libramont, Marche) for children aged 0-3 years.
• Fondation Vivalia
• La Bouvière
• IHP Famenne-Ardenne
• MSP Belle-Vue
• CHR Vivalia - Cœur du Luxembourg

Products and services

• Hôpital d'Arlon General hospital in Arlon providing emergency services, surgery, cardiology with cardiac catheterization, the EASO-accredited obesity center, and various medical specialties for residents of the province of Luxembourg.
• Hôpital de Bastogne General hospital in Bastogne providing 24/7 emergency and acute care services for the northern region of Luxembourg province.
• Hôpital de Libramont Major general hospital in Libramont offering auto-dialysis, rehabilitation, weight clinic, pulmonology rehabilitation, advanced prostate biopsy techniques, and Baby-Friendly maternity services.
• Hôpital de Marche General hospital in Marche-en-Famenne offering 24/7 emergency services, a new 6-room operating theater block, centralized sterilization, Baby-Friendly maternity, pediatric department, and colorectal cancer screening.
• Hôpital de Virton General hospital in Virton providing 24/7 emergency services, custom orthotics, and gynecological consultations.
• Hôpital psychiatrique de Bertrix Psychiatric hospital in Bertrix providing mental health services in the Famenne-Ardenne region, including a site used for the SmartNation AI Hackathon.
• Polyclinique de Vielsalm Outpatient polyclinic in Vielsalm providing various specialist consultations, co-located with the La Bouvière nursing home.
• Emergency Services (112 / 1733) Round-the-clock emergency departments across all general hospital sites of the Vivalia network, accessible via the 112 emergency line for life-threatening situations and 1733 for non-emergency on-call physician consultations.
• MSP Belle-Vue (Maison de Soins Psychiatriques) Psychiatric care home in Athus providing residence and therapeutic support for 32 residents with chronic psychic disorders, funded at INAMI-regulated daily rates (€20.61–€30.97 per day by status).
• Habitations Protégées Famenne-Ardennes (IHP) Therapeutic protected housing in Bertrix comprising 2 community houses (6 residents each) and 4 one-bedroom apartments, supporting psychiatric rehabilitation at €350–€400 per month plus utilities, with a €100 security deposit for apartments.
• Résolux (SPAD Psychiatric Home Care) Psychiatric home care service for adults with mental illness, helping maintain autonomy and well-being at home with support for beneficiaries and professional caregivers, operating from Nord-Centre (Libramont) and Sud (Aubange) offices.
• SPAD-Réso-Ainés Free support service for professionals and residents of nursing homes across Luxembourg province, providing group discussions, awareness sessions, and individual phone support.
• MRS La Bouvière (Vielsalm) Nursing and care home in Vielsalm offering 40 MR beds, 80 MRS beds, 9 short-stay beds, 10 serviced apartments (€1,020.44/month rent + €200 charges), a day center at €42.14/day including meals, and the specialized 'Comme chez soi' dementia care unit, with single rooms at €69.30/day and double rooms at €62.38/day.
• Domaine de l'Ambra (Amberloup) Maison de repos et de soins (nursing and care home) in Amberloup, hosting intergenerational programs supported by the Vivalia Foundation.
• Val des Seniors (Chanly) Maison de repos et de soins (nursing and care home) in Chanly, part of the Vivalia elderly care network.
• Résidence des Oliviers (Virton) Maison de repos et de soins (nursing and care home) in Virton within the Vivalia elderly care network.
• Crech'ndo Daycare Centers (Arlon, Libramont, Marche) Three subsidized childcare centers (Arlon 18 places, Libramont 18 places, Marche 21 places) for children aged 0–3 years, open Monday–Friday 6:30–18:30, with priority access for Vivalia staff families and income-based Parent Financial Participation (PFP) subsidized by ONE.
• Vivalia Foundation (Fondation Vivalia) Non-profit foundation established in July 2024 supporting patient and resident well-being through innovative projects (Illuminart, MelodiaTherapy, intergenerational childcare stages at retirement homes) and health education, funded by Vivalia and tax-deductible private donations via the Fondation Roi Baudouin partnership.
• Vivalia 2030 Strategic Plan

Quantifiable outcome

• 4,200+ colonoscopies performed annually across hospital sites
• +2 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Fondation Roi BaudouincoreStrategic or Co-development Partner · 1 July 2024Vivalia Foundation partnered with Fondation Roi Baudouin to enable tax-deductible donations for supporters. Donations can be made via bank transfer BE10 0000 0000 0404 (BIC: GEBABEBB) with reference 623/3988/20057, or online through donate.kbs-frb.be.
• Art dans la CitéminorStrategic or Co-development PartnerCollaboration for Illuminart project - artistic luminous installations in pediatric ward at Arlon hospital, designed to reduce stress and create a serene environment for young patients through projections and interactive artworks.
• Haute École Robert Schuman (HERS)coreStrategic or Co-development PartnerCollaborative nursing education project 'L.A.T. - Lieu d'Apprentissage au Travail' where nursing students manage the revalidation service at Libramont hospital for 4 weeks, providing hands-on training while supporting hospital operations.
• SmartNationminorStrategic or Co-development PartnerAI Hackathon hosted at Vivalia-Bertrix site, a first in the hospital sector, focused on innovation in healthcare through artificial intelligence applications.
• ONE (Office de la Naissance et de l'Enfance)coreStrategic or Co-development PartnerOfficial partner for Crech'ndo childcare centers. ONE provides subsidies and regulatory oversight for the three crèches (Arlon, Libramont, Marche) which follow ONE quality standards and code of conduct.
• Médecins Généralistes (General Practitioners)coreChannel Partner/ Reseller/ DistributorNetwork of general practitioners serving as primary referral channel to Vivalia hospitals and specialists. Collaboration includes after-hours medical guard service (1733) and cross-border care coordination.

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• CHR de la Citadelle (Liège): Large non-profit public hospital in Liège providing general acute, maternity, and pediatric services. Comparable Belgian public hospital peer with similar bed-scale and teaching affiliations.
• Grand Hôpital de Charleroi (GHdC): Belgian public hospital network formed by inter-municipal merger, operating multiple acute and psychiatric sites across the Charleroi region. Closest direct structural analog to Vivalia's intercommunale model with multi-site general hospital operations.
• CHU de Liège: Belgian public academic hospital center with multiple sites and full specialty coverage. Similar public-sector, multi-site Belgian model, though with a larger academic and quaternary-care footprint.
• Centre Hospitalier Chrétien (CHC) Liège: Belgian multi-site Catholic hospital network grouping four clinics in the Liège region. Comparable in scale, multi-site footprint, and integrated acute/elderly care delivery.

Peers

• Centre Hospitalier de Luxembourg (CHEM):

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/vivalia.BE
• LinkedInlinkedin.com/company/vivalia
• Instagraminstagram.com/vivalia_be

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Subsidiaries17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vivalia