Care Systems
Care Systems is a Vernon, BC-based commercial HVAC and building automation contractor (founded 1992) that installs, services, and remotely monitors BAS and mechanical systems for healthcare, education, government, and commercial customers across the BC Interior and Southern Alberta, with 240+ systems under maintenance contracts.
- Company typePrivate
- Founded1992
- HeadquartersVernon, Canada
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Care Systems does
Care Systems Services Ltd. is a Vernon, British Columbia-based commercial HVAC and building automation systems (BAS) contractor serving the BC Interior and Southern Alberta. Founded in 1992 by Corey and Manon Care, the company has operated for over 32 years and currently maintains more than 240 mechanical systems under service contracts across more than 200 installed buildings. The company is the Authorized Dealer and Installer for Automated Logic Corporation (a Carrier Global subsidiary) in the BC Interior, a partnership in place since 1994 that anchors its building automation capability to the WebCTRL platform.
The company's product architecture is a platform-plus-modules model centered on Automated Logic's WebCTRL building automation system and Direct Digital Control (DDC) systems. Core modules include lighting control, gas and leak detection, the OptiFlex BACnet integrator (supporting multi-topology BACnet routing), ZS2 multi-parameter room sensors, and a Fault Detection and Diagnostics (FDD) layer. Care Systems delivers this technology alongside mechanical HVAC services: full system installation, Class A/B gas fitting, the recurring CAREplan preventative maintenance program, 24/7 remote monitoring, and an energy management coaching practice. Customer verticals are healthcare (Royal Inland Hospital Clinical Services Building), education (School District 51), government (Kelowna Police Services Building), commercial real estate, and — most recently — affordable multi-family residential (Capstone Apartments, completed 2024).
The business generates revenue from four streams: project-based HVAC and BAS installation (professional services), recurring CAREplan maintenance contracts (subscription), managed 24/7 remote monitoring, and equipment leasing/financing. The go-to-market motion is direct enterprise field sales through three offices (Vernon HQ, Kamloops, Calgary), supplemented by an online service request form and emergency response lines. The company is privately held with no disclosed institutional investors or funding rounds; current CEO is Daryl Smith. The customer base is concentrated in a defined regional corridor, and the bulk of recurring revenue is anchored by the 240+ maintained-systems base, while installation revenue remains project-lumpy and dependent on a relatively small number of large healthcare, education, and government projects per year.
Care Systems firmographics
Firmographics- Name
- Care Systems
- Legal name
- Care Systems Services Ltd.
- Website
- https://caresystems.ca
- Company type
- Private
- Founded year
- 1992
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Care Systems is a Vernon, BC-based commercial HVAC and building automation contractor (founded 1992) that installs, services, and remotely monitors BAS and mechanical systems for healthcare, education, government, and commercial customers across the BC Interior and Southern Alberta, with 240+ systems under maintenance contracts.
- Ownership category
- akta.pro rank
Care Systems industry classification
Industry- Product category
- Building Automation and HVAC Services
- NAICS
- Automatic Environmental Control Manufacturing for Residential, Commercial, and Appliance Use (334512), Computer Facilities Management Services (541513)
- SIC
- Auto Controls For Regulating Residential & Comml Environments (3822), Industrial Instruments For Measurement, Display, And Control (3823)
- akta.pro primary industry
- HVAC Controls & Optimization (Smart Thermostats, VAV, Chillers/Boilers Controls) (BPABAGAB)
- akta.pro secondary industries
- Building Automation & Controls (BAS/BMS, HVAC Controls) (IMAIABAD), Building Thermal Controls & Building Management Systems (HVAC BMS) (IMAHAKAK), HVAC Controls, Thermostats & Building Automation Installation (HSAOAGAJ), Commercial HVAC Maintenance Agreements & PM Programs (HSAOAHAJ), Smart HVAC Monitoring, Diagnostics & Predictive Maintenance (HSAOANAC)
Keywords
Where Care Systems is headquartered
LocationHeadquarters
- HQ city
- Vernon
- HQ country
- Canada
- HQ region
- North America
Offices3 records
Markets served
Care Systems business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- HVAC Installation Services: Installation and integration of complete HVAC mechanical systems and building automation/DDC systems for new construction and retrofit projects. Projects include commercial buildings, healthcare facilities, educational institutions, and government buildings.
- Preventative Maintenance Contracts: Recurring maintenance agreements under the CAREplan program, offering scheduled inspections, preventative maintenance, parts discounts, call priority, and 24/7 alarm monitoring. Revenue is recurring in nature with customizable tiers based on equipment and budget needs.
- Remote Monitoring Services: Continuous 24/7 remote monitoring of building systems including leak detection, gas detection, freeze protection, and general alarm monitoring through the WebCTRL platform.
- Equipment Leasing: Leasing options available for building-wide upgrades or equal payment financing for customer projects.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | CAREplan Customizable Maintenance Agreements |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Care Systems product offering
Product offeringCore offering
Care Systems designs, installs, and services building automation and HVAC mechanical systems for commercial, healthcare, educational, and government buildings across British Columbia and Southern Alberta. The company deploys Automated Logic's WebCTRL platform with Direct Digital Control (DDC) systems to integrate HVAC, lighting, gas and leak detection, and energy management, complemented by recurring preventative maintenance agreements under the CAREplan program and 24/7 remote alarm monitoring.
Product overview
Care Systems is an HVAC and Building Automation Systems (BAS) contractor that operates a platform-plus-modules architecture centered on Automated Logic's WebCTRL building automation system. The core offering is the WebCTRL platform and Direct Digital Control (DDC) systems, augmented by specialized modules including Lighting Control, Gas and Leak Detection, Energy Management Services, and the CAREplan maintenance program. The product portfolio also includes ZS2 Intelligent Room Sensors and the OptiFlex BACnet Integrator as hardware add-ons. Care Systems combines its building automation capabilities with mechanical HVAC services, preventative maintenance, and energy management coaching to provide integrated building performance optimization.
Differentiator
Problem solved
Functional benefit
Products and services
- HVAC Mechanical Services Complete HVAC mechanical services including installation, gas fitting (Class A and B certified), and 24/7 emergency response for commercial buildings, healthcare facilities, educational institutions, and government buildings across BC Interior and Southern Alberta.
- Building Automation Systems (WebCTRL & DDC) Design, deployment, and integration of Automated Logic's WebCTRL building automation platform with Direct Digital Control (DDC) systems, providing centralized 24/7 access and monitoring for HVAC, lighting, gas and leak detection, and other building systems in commercial facilities.
- CAREplan HVAC Service Agreement Customizable recurring preventative maintenance program providing scheduled HVAC inspections, preventative maintenance, preferred customer labour rates, parts discounts, call priority, and 24/7 alarm monitoring to maximize energy savings, comfort, and equipment longevity.
- Remote Connectivity and Alarm Monitoring Continuous 24/7 remote access and monitoring of building critical systems via the WebCTRL platform, enabling technicians to diagnose issues remotely and dispatch appropriate resources faster for leak detection, gas detection, freeze protection, and general alarm monitoring.
- Energy Management Services Building optimization services focused on lowering utility costs through strategies including occupancy-based control, nightly setbacks, equipment upgrades, performance trend monitoring, and operator coaching on energy efficiency best practices.
Quantifiable outcome
- Preventable operational issues cause commercial buildings to consume up to 30% more energy than necessary — Care Systems' intelligent BAS and maintenance programs address this inefficiency
- +2 more outcomes
Companies that use Care Systems
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles5 records
Care Systems technology and API
TechnologyTechnology focussed No
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability2 records
Feature4 records
Care Systems partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Automated Logic CorporationcoreCare Systems has been an Authorized Dealer and Installer for Automated Logic since 1994, serving the BC Interior region. Automated Logic Corporation is a leading provider of building management solutions and part of Carrier Global Corporation (NYSE: CARR). Care Systems uses Automated Logic's WebCTRL building automation system and associated products including ZS2 sensors and OptiFlex BACnet integrators. This partnership provides access to factory support, training, and the latest building automation technologies.
Scale indicators6 records
Recent moves7 records
Expansion highlights5 records
Care Systems competitors and assessment
Company assessmentBroad incumbents
- Siemens Smart Infrastructure: Siemens offers the Desigo CC building management platform and full HVAC/mechanical services globally. They compete with Care Systems on large-scale healthcare, education, and government building automation projects in Western Canada.
- Schneider Electric (EcoStruxure): Schneider's EcoStruxure Building Operation platform competes with WebCTRL in commercial BAS deployments. Their integrated energy management and power solutions overlap with Care Systems' energy management coaching and HVAC controls offerings.
- Trane Technologies: Trane is a major HVAC equipment manufacturer and building automation provider (Tracer SC+) competing with Care Systems on both equipment and controls integration. Their commercial HVAC and BAS offerings overlap significantly with Care Systems' project and service portfolio.
- Automated Logic Corporation: Automated Logic is a Carrier Global Corporation subsidiary that provides the WebCTRL building automation platform that Care Systems deploys. It is the foundational technology partner and a direct competitive threat in adjacent regions where Care Systems does not operate.
- Honeywell Building Technologies: Honeywell provides the Niagara Framework and Forge enterprise performance management software for buildings, competing directly with WebCTRL in the BAS space. Their services-led model and global scale position them as a relevant incumbent peer for regional BAS contractors.
- Johnson Controls International: Global leader in building automation and HVAC, offering direct competition across BAS, controls, and HVAC services. Their Metasys platform competes head-to-head with WebCTRL in commercial projects Care Systems bids on, particularly on larger enterprise accounts.
Regional players
- Houle Electric: Houle is a BC-based electrical, technology, and building automation contractor. Their Western Canada presence and BAS integration capabilities make them a direct regional competitor to Care Systems in healthcare, education, and government projects.
Direct peers
- Ainsworth Inc. Ainsworth is a Canadian mechanical and building services contractor delivering HVAC, BAS, and energy management solutions across multiple provinces. Their multi-trade service model and Canadian geographic footprint make them one of the closest domestic comparables to Care Systems.
- Black & McDonald: Black & McDonald is a Canadian multi-trade services provider offering HVAC, mechanical, electrical, and building automation across the country. Their national reach and integrated service model make them a key competitive reference for Care Systems' regional offering.
- Modern Niagara Group: Modern Niagara (formerly Canem Systems) is one of Canada's largest mechanical contractors providing HVAC, plumbing, building automation, and energy services. They compete with Care Systems on large commercial and institutional projects across Western Canada.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Care Systems social profiles
Digital presenceCare Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
Care Systems leadership team
Management profileNumber of profiles
Profiles3 records
Care Systems funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Care Systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Care Systems
What does Care Systems do?
Care Systems designs, installs, and services building automation and HVAC mechanical systems for commercial, healthcare, educational, and government buildings across British Columbia and Southern Alberta. The company deploys Automated Logic's WebCTRL platform with Direct Digital Control (DDC) systems to integrate HVAC, lighting, gas and leak detection, and energy management, complemented by recurring preventative maintenance agreements under the CAREplan program and 24/7 remote alarm monitoring.
Is Care Systems a public or private company?
Care Systems is a private company. It is classified as family owned and is currently operating.
When was Care Systems founded?
Care Systems was founded in 1992. It employs 11 to 50 people.
Where is Care Systems based?
Care Systems is headquartered in Vernon, Canada, in the North America region.
How does Care Systems make money?
Four revenue lines are on record. HVAC Installation Services are the primary driver. The others are preventative Maintenance Contracts, remote Monitoring Services and equipment Leasing.
Who are Care Systems's main competitors?
Broad incumbents on record are Siemens Smart Infrastructure, Schneider Electric (EcoStruxure), Trane Technologies, Automated Logic Corporation, Honeywell Building Technologies and Johnson Controls International. Houle Electric is listed as a regional player. Direct peers are Ainsworth Inc., Black & McDonald and Modern Niagara Group.
Does Care Systems have an API?
Yes. WebCTRL v9 includes a REST API providing external applications with read-only access to WebCTRL's alarm data. This enables developers to design applications or integrations that leverage real-time alarm data from WebCTRL to enhance operational efficiency and improve response times to critical alarms.
What industry is Care Systems in?
Care Systems's product category is Building Automation and HVAC Services. Its primary akta.pro industry code is BPABAGAB, HVAC Controls & Optimization (Smart Thermostats, VAV, Chillers/Boilers Controls), with a secondary code of IMAIABAD, Building Automation & Controls (BAS/BMS, HVAC Controls). Its NAICS code is 334512 and its SIC code is 3822.