Concert, a Buck company

What Concert, a Buck company does

Concert, a Buck company, is a strategic employee communications agency headquartered in Bristol, United Kingdom, founded in 2004 and operating with 11-50 employees. The firm delivers copywriting and graphic design services alongside broader employee experience and internal communications consulting, serving organizations that need to elevate workforce engagement, culture, and internal narrative. Operationally, it sits within the broader Buck consulting group, providing specialist depth in the HR-comms intersection.

The firm's service portfolio spans six interconnected consulting expertise areas: purpose, strategy and culture; change and transformation; employee value proposition; internal communication; rewards, benefits and wellbeing; and pension communications. It also produces the State of the Sector Employee Communications Report, an annual proprietary research asset informed by more than 1,300 communications and HR professionals worldwide, which underpins its thought leadership positioning. The underlying technology is professional services delivery rather than proprietary software; no platform or product technology is described in the source data.

Revenue is generated through professional services engagements on undisclosed project-based or retainer fee structures, sold directly via a sales-led, consultative go-to-market motion. Distribution is handled through the firm's website, industry summits (with 2026 events in London and Houston), a community newsletter subscription program, and an active insights blog. The primary customer segment is organizations across industries seeking support with employee experience strategy, internal communications, change management, EVP development, and total rewards communications.

Name

Concert, a Buck company

Legal name

Gallagher (Arthur J. Gallagher & Co.)

Website

https://concertconsult.co.uk

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

Concert, a Buck company, is a Bristol-based strategic employee communications agency providing copywriting, graphic design, and employee experience consulting to organizations seeking to improve internal communications, engagement, and workplace culture. Operating as a Buck subsidiary since 2004.

Ownership category

akta.pro rank

Headquarters

HQ city

Bristol

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Consulting and Advisory Services: Revenue is generated through consulting engagements helping organizations with employee experience, internal communications, change management, rewards and benefits communications, and pension communications. As a professional services firm, they likely operate on project-based or retainer fee structures.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Concert is a strategic employee communications agency that provides consulting and advisory services to organizations seeking to transform workplace cultures, improve employee engagement, and optimize internal communications. The firm delivers expertise across six interconnected practice areas — purpose/strategy/culture, change and transformation, employee value proposition, internal communication, rewards/benefits/wellbeing, and pension communications — and supports clients globally with research-backed insights, including the annual State of the Sector Employee Communications Report informed by 1,300+ communications and HR professionals worldwide.

Product overview

Gallagher Employee Experience is a consulting agency offering a portfolio of six interconnected expertise areas focused on transforming workplace cultures and elevating the employee experience. The core offerings include Purpose/Strategy/Culture consulting, Change and Transformation services, Employee Value Proposition development, Internal Communication consulting, Rewards/Benefits/Wellbeing optimization, and Pension Communications. The agency also publishes the State of the Sector Employee Communications Report as a thought leadership resource. Together, these services help organizations improve through enhanced employee and customer experiences.

Differentiator

Problem solved

Functional benefit

Products and services

• Purpose, Strategy and Culture Consulting service that helps organizations activate narratives driving employee and customer experience, focusing on purpose, strategy and culture transformation.
• Change and Transformation Consulting service focused on activating the people side of change to drive organizational transformation.
• Employee Value Proposition Service that brings people strategy to life, helping organizations articulate and deliver their employee value proposition.
• Internal Communication Consulting service ensuring internal communication investment adds real value to organizations.
• Rewards, Benefits and Wellbeing Service that helps turn reward and benefit spend into a competitive advantage, covering physical, emotional, career and financial wellbeing.
• Pension Communications Service focused on building employees' confidence in their financial future through pension communications.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Mercer: Global HR and benefits consultancy within Marsh McLennan — overlaps on rewards, benefits communications, and pension communications segments central to this firm's offering.
• PwC (People & Organization practice): Big 4 professional services firm with large HR transformation and change communications practices — competes for enterprise EX mandates with much broader scale and multidisciplinary capability.

Direct peers

• O.C. Tanner: Global employee recognition and culture consulting firm — competes for the workplace-culture and employee experience consulting dollars this firm also targets.
• Moveo (MoveoGroup): European employee communications consultancy covering internal comms, employer brand, and change — directly comparable in offering and geography.
• WeComms (formerly Hanlon Creative): UK-based strategic employee communications agency offering strategy, content, and change communications — overlapping service portfolio and target buyer profile.
• Blueprint Partnerships: Strategic employee communications consultancy specializing in internal comms, change, and engagement — direct competitor for UK enterprise mandates.
• Gatehouse (Gatehouse Group): UK-headquartered internal communications and employee engagement agency of comparable scale, focused on corporate comms strategy, channels, and content — a direct competitor for the same enterprise client base.
• Tin Drum: UK employee engagement and internal communications agency serving similar mid-market and enterprise clients with comparable consulting and content services.
• Buck (parent brand, now part of Gallagher): Human resources and employee communications consultancy — parent brand of "Concert, a Buck company" — operates adjacent services within the same internal capability stack.

Emerging players

• Qualtrics (Employee Experience): Employee experience SaaS platform enabling listening, analytics, and engagement programs — an emerging technology-driven alternative that pressures traditional consultancies on the data, measurement, and platform side.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/concertcomms
• LinkedInlinkedin.com/company/concert-a-buck-company

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Concert, a Buck company