Apprenticeship Support Australia

What Apprenticeship Support Australia does

Apprenticeship Support Australia (legal entity Chambers Apprenticeship Support Australia Pty Ltd) is a private, government-contracted service provider established in 2014 and jointly owned by three Australian state Chambers of Commerce: NSW Business Chamber Limited, the Victorian Chamber of Commerce and Industry, and the Chamber of Commerce and Industry of Western Australia Limited. The company operates as an Apprentice Connect Australia Provider under contract with the Australian Government Department of Employment and Workplace Relations, delivering Australian Apprenticeship Support Services to employers, apprentices, trainees, career advisors, schools, parents, and government bodies across all six Australian states. Services are delivered free of charge to end users, with funding flowing from the federal government.

The company's core offering is end-to-end apprenticeship lifecycle support, including training contract facilitation, mentoring, access to government incentives, and administration of programs such as the federal Key Apprenticeship Program (KAP), the Australian Apprenticeship Support Loan (AASL), Disability Australian Apprentice Wage Support (DAAWS), and Living Away From Home Allowance (LAFHA). Its technology backbone is the Australian Apprenticeship Management System (ADMS) platform, used to manage apprentice records, training contracts, and incentive claims. ASA runs specialist sub-brands for Women in Trades (NSW, VIC, WA), First Nations Apprentices (NSW, WA), and Clean Energy Apprentices (NSW, WA), plus employer accreditation, supervisor training, and school-based apprenticeship programs. Distribution is primarily direct through 60+ physical offices nationwide, supplemented by a national phone line, website contact form, partner referrals (Group Training Organisations, Registered Training Organisations, industry associations), and event-based engagement including job expos, school programs, and webinars.

The business model is managed services under a single multi-year government contract, with revenue tied to delivery against federally defined service standards rather than per-user pricing. ASA has no disclosed venture or private equity funding and no parent company outside the three chamber joint owners. Reach is national with no international operations; notable enterprise customers include Mondelez International (Cadbury), Endeavour Energy, Eagers Automotive Limited, Eden Brae Homes, and Fairbrother, alongside a long tail of SMB employers and individual apprentices.

Name

Apprenticeship Support Australia

Legal name

Chambers Apprenticeship Support Australia Pty Ltd

Website

https://apprenticeshipsupport.com.au

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

101–250 employees

Short description

Apprenticeship Support Australia is a government-contracted service provider that delivers Australian Apprenticeship Support Services to employers and apprentices across all six Australian states, operating 60+ offices under contract with the Department of Employment and Workplace Relations.

Ownership category

akta.pro rank

Product category

Apprenticeship Support Services

NAICS

Apprenticeship Training (611513), Educational Support Services (6117)

SIC

Services-Educational Services (8200), Services-Employment Agencies (7361)

akta.pro primary industry

Apprenticeships, Internships & Work-Based Learning Programs (BPACANAK)

akta.pro secondary industries

Career Coaching, Mentoring & Placement Support Services (EDAAAKAO), Incumbent Worker Training & Upskilling (EDAAAOAE)

Keywords

• Apprenticeship support services
• Vocational training administration
• Apprentice mentoring programs
• Training contract facilitation
• Employer incentives advisory

Headquarters

HQ city

North Sydney

HQ country

Australia

HQ region

Oceania

Offices47 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Government Contract - Australian Apprenticeship Support Services: ASA is contracted by the Australian Government (Department of Employment and Workplace Relations) as an Apprentice Connect Australia Provider to deliver Australian Apprenticeship Support Services to prospective and current Australian Apprentices and their employers. The service is funded by the government rather than charged to end users.
2. Platform Access and Services: The company operates the Apprenticeship Support Australia platform providing services to employers and apprentices, including training contract facilitation, mentoring, and incentive administration. Services are provided under government contract at no direct cost to users.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

Apprenticeship Support Australia is contracted by the Australian Government (Department of Employment and Workplace Relations) as an Apprentice Connect Australia Provider to deliver Australian Apprenticeship Support Services to prospective and current apprentices and their employers. The company signs up apprentices and trainees, facilitates training contracts, provides mentoring and ongoing support, and helps employers access government incentives and funding across 60+ physical locations nationwide. Services are delivered free of charge to end users because ASA is funded by the Australian Government.

Product overview

Apprenticeship Support Australia delivers the Australian Government's Apprenticeship Support Services as an Apprentice Connect Australia Provider across NSW, Queensland, Victoria, South Australia, Tasmania, and Western Australia. The core offering is Australian Apprenticeship Support Services, which provides end-to-end support for employers (hiring, training, incentives, mentoring) and apprentices/trainees (career advice, financial support, completion assistance). The portfolio includes specialist services for Women in Trades, First Nations Apprentices, and Clean Energy Apprentices as dedicated sub-brands, plus access to government programs including the Key Apprenticeship Program (KAP), Australian Apprenticeship Support Loan (AASL), and various financial supports like DAAWS and LAFHA. Additional services encompass apprentice supervisor training, the Employer Accreditation Scheme, and support for school-based apprenticeships. The company operates over 60 locations nationwide with local teams in every Australian state.

Differentiator

Problem solved

Functional benefit

Products and services

• Australian Apprenticeship Support Services End-to-end government-contracted apprenticeship support service for employers and apprentices including training contract facilitation, financial incentives access (e.g., Key Apprenticeship Program), and ongoing mentoring throughout the apprenticeship lifecycle. Delivered free to end users across 60+ Australian locations.
• Women in Trades Apprenticeship Program Specialist program delivered in NSW, VIC, and WA to help create safe, welcoming workplaces that attract female talent and improve apprenticeship completion rates for women entering trades.
• First Nations Apprenticeship Program Specialist services available in NSW and WA helping employers create culturally respectful workplaces and supporting First Nations Australian apprentices with cultural support and specialist mentoring.
• Clean Energy Apprenticeship Program Specialist support program in NSW and WA helping employers build suitable workplaces for Clean Energy Apprentices, maximising investment in emerging green energy trades and supporting the energy transition.
• School-Based Apprenticeship Program Program allowing Australian students in Years 10-12 to combine school with paid employment and formal training, providing a head start toward a full apprenticeship or traineeship.
• Apprentice Supervisor Training Training program for employers and supervisors to effectively manage and mentor apprentices in the workplace.
• Mentoring and Support Services Ongoing mentoring services for both apprentices and employers, including regular check-ins, workplace progress support, and personal support services to help ensure apprenticeship completion.
• Employer Accreditation Scheme Accreditation program for employers demonstrating commitment to quality apprenticeship training and best practices.
• Key Apprenticeship Program (KAP) Administration Administration and delivery of the federal Key Apprenticeship Program, providing apprentices in priority trades with up to $10,000 in incentive payments over the apprenticeship; employers can access up to $5,000 support during the first year for housing construction and clean energy occupations.
• Career Advisor and School Engagement Services Resources and support for career advisors and schools including benefits information on school-based apprenticeships, classroom materials, school engagement programs, and student resources.

Quantifiable outcome

• 267 housing construction apprentices supported in Tasmania in first 6 months of Key Apprenticeship Program
• +3 more outcomes

Named customers10 records

Segments7 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

16 partnerships are on record, tiered core and minor.

• South Australian Skills CommissioncoreStrategic or Co-development Partner · 10 June 2026Partnered with Eagers Automotive Limited, Motor Trade Association of SA and NT, and ASA to support 10 former international students transition into Light Vehicle Mechanical Technician apprenticeships through skills recognition pathways.
• Eagers Automotive LimitedminorStrategic or Co-development Partner · 10 June 2026Partnered with South Australian Skills Commission, Motor Trade Association of SA and NT, and ASA to support skilled migrants transition into automotive apprenticeships.
• Motor Trade Association of SA and NTminorStrategic or Co-development Partner · 10 June 2026Partnered with South Australian Skills Commission, Eagers Automotive Limited, and ASA to support former international students in Light Vehicle Mechanical Technician apprenticeships.
• Launceston Chamber of CommerceminorGTM or Marketing Partner · 1 June 2026ASA joined the Launceston Chamber of Commerce to strengthen connections with local employers across Northern Tasmania. Partnership was showcased at the Launceston Chamber Member Connect Session.
• Directions Workforce SolutionsminorStrategic or Co-development Partner · 11 March 2026CEO Kristen Lim participated as panel speaker at ASA WA Trade Collective Series launch event.
• Western PowerminorStrategic or Co-development Partner · 11 March 2026Entry Level Programs Manager Tina Thiel participated as panel speaker at ASA WA Trade Collective Series launch event.
• Energy Club WAminorStrategic or Co-development Partner · 21 January 2026Energy Club WA partnered with Edith Cowan University to host the Next Generation Schools Program Student Expo Day. ASA was thrilled to be part of this event which attracted more than 300 students and showcased career pathways in the energy sector.
• NSW Business Chamber LimitedcoreOthersOne of the three Joint Owners of Chambers Apprenticeship Support Australia Pty Ltd. NSW Business Chamber Limited (ABN 63 000 014 504) shares ownership with Victorian Chamber of Commerce and Industry and Chamber of Commerce and Industry of Western Australia Limited.
• Victorian Chamber of Commerce and IndustrycoreOthersOne of the three Joint Owners of Chambers Apprenticeship Support Australia Pty Ltd. Victorian Chamber of Commerce and Industry (ABN 37 650 959 904) shares ownership with NSW Business Chamber Limited and Chamber of Commerce and Industry of Western Australia Limited.
• Chamber of Commerce and Industry of Western Australia LimitedcoreOthersOne of the three Joint Owners of Chambers Apprenticeship Support Australia Pty Ltd. Chamber of Commerce and Industry of Western Australia Limited (ABN 96 929 977 985) shares ownership with NSW Business Chamber Limited and Victorian Chamber of Commerce and Industry.
• Edith Cowan University (ECU)minorStrategic or Co-development PartnerECU partnered with Energy Club WA to host the Next Generation Schools Program Student Expo Day at ECU's Joondalup Campus, an event that has run for over seven years.
• South Australian Skills CommissioncoreStrategic or Co-development PartnerPresents the South Australian Training Awards, celebrating excellence in VET. ASA is proud to support the awards which return in 2026 for their 30th year.
• TAPS (Training Apprenticeships and Placements)minorChannel Partner/ Reseller/ DistributorTAPS helps manage training arrangements and support for apprentices. Luke Walsh from TAPS demonstrated strong employer engagement and quality training support at High Calibre Roofing and Guttering site visit.
• Empowered Women In Trades (EWIT)coreStrategic or Co-development PartnerASA is an alliance member of EWIT, helping to elevate programs that promote diversity and inclusion across the industry. Supported both Melbourne Girls Grammar & Melbourne Grammar School Future Pathway Expo and EWIT Group Australia Roadshow at Killester College.
• Murray Mallee Training CompanyminorChannel Partner/ Reseller/ DistributorGroup Training Organisation that manages placement for school-based trainee Ryan Bigmore with host employer Reece Plumbing Group (Ocean Grove).
• Department of Employment and Workplace Relations (DEWR)coreOthersASA is contracted by the Australian Government as represented by DEWR to provide Australian Apprenticeship Support Services. ASA shares personal information with DEWR for program administration, monitoring, and evaluation purposes.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ApprenticeshipSupport
• Instagraminstagram.com/apprenticeshipsupportaustralia
• Xx.com/AppSupportAus
• LinkedInlinkedin.com/company/apprenticeship-support-australia

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Apprenticeship Support Australia