Mount Elizabeth

What Mount Elizabeth does

Mount Elizabeth Hospitals operates two flagship acute-care private hospitals in Singapore — Mount Elizabeth Hospital (Orchard) and Mount Elizabeth Novena Hospital (Novena) — under the legal entity Parkway Holdings Limited, a wholly-owned subsidiary of IHH Healthcare, one of the world's largest integrated healthcare networks. The hospitals deliver tertiary and quaternary care across more than 20 medical specialties, anchored by a network of specialist centres including Parkway Cancer Centre, Mount Elizabeth Proton Therapy Centre, Mount Elizabeth Fertility Centre, Mount Elizabeth Novena Centre for Genomic Health, Mount Elizabeth Haematology & Stem Cell Transplant Centre, and Mount Elizabeth Royal Square (a day-surgery and endoscopy facility). Notable clinical capabilities include robotic-assisted hip and knee joint replacement, limb salvage surgery combining tumour resection with megaprosthetic reconstruction, BrainPath minimally invasive parafascicular neurosurgery, deep brain stimulation for movement disorders, and proton beam therapy — clinical technology rather than proprietary software platforms. Supporting services span radiology and imaging (X-ray, CT, MRI, PET), laboratory diagnostics, health screening, rehabilitation, nutrition and dietetics, 24-hour urgent care, and Parkway emergency ambulance and medical transport.

The business model is service-based fee-for-service revenue generated through inpatient and outpatient hospital services, specialist consultations, packaged maternity services, and health screening bundles distributed via the Parkway Shenton clinic network. Revenue is collected via a mix of direct patient payments, insurance claims, Letters of Guarantee from insurers (with direct-billing arrangements with Prudential, AIA, Great Eastern, and Singlife), and MediSave deductions for eligible Singapore patients. The patient-facing digital layer is the MyHealth360 mobile application (iOS and Android), which integrates medical records access, teleconsultations, appointment booking, bill payment, and home care services. Patient acquisition is multi-channel: specialist referrals, the MyHealth360 app, website, WhatsApp, 24-hour phone hotlines, and an international patients programme coordinated through IHH Healthcare's overseas offices in more than 20 cities. The multi-language digital presence (English, Bahasa Indonesia, Chinese, Vietnamese) indicates deliberate targeting of Southeast Asian medical tourism source markets. Customer segments include Singapore resident patients, international medical tourists, maternity patients, oncology patients, and preventive healthcare seekers.

Name

Mount Elizabeth

Legal name

Parkway Holdings Limited

Website

https://mountelizabeth.com.sg

Company type

Private

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Mount Elizabeth Hospitals operates two flagship private acute-care hospitals in Singapore under IHH Healthcare, delivering tertiary and quaternary specialty care across oncology, cardiology, orthopaedics, fertility, and genomics to Singapore residents and international medical tourists.

Ownership category

akta.pro rank

Product category

Private Hospital Services

NAICS

General Medical and Surgical Hospitals (622110), General Medical and Surgical Hospitals (62211)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Oncology & Cancer Specialty Hospitals (HLAFAHAC)

akta.pro secondary industries

Hospital-Integrated Cancer Centers (Acute Oncology Programs) (HLAFAAAM), Maternity & Perinatal Hospitals (Acute Care) (HLAFAAAJ), Transplant Specialty Hospitals (HLAFAHAE)

Keywords

• Private hospital services
• Tertiary healthcare
• Cancer care
• Proton therapy
• Robotic surgery

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Hospital Services Revenue: Core revenue from inpatient and outpatient hospital services including room charges, medical procedures, surgeries, diagnostic services, and hospital facilities. Revenue is generated through a mix of direct patient payments, insurance claims, Letters of Guarantee from insurers, and MediSave deductions for eligible Singapore patients.
2. Medical Consultation Fees: Revenue from specialist outpatient consultations across multiple medical specialties including cardiology, oncology, orthopaedics, neurology, and more.
3. Health Screening Packages: Comprehensive health screening services offered through Parkway Shenton clinics, providing preventive healthcare packages to patients.
4. Maternity Packages: Package-based maternity services including delivery and postnatal care, with additional charges for services outside the basic package bundle.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Mount Elizabeth operates two flagship private hospitals in Singapore (Orchard and Novena) delivering tertiary and quaternary healthcare across more than 20 medical specialties. The portfolio spans comprehensive cancer care, cardiac, orthopaedic, neurological, fertility, genomic, and transplant services, supported by specialised centres such as the Proton Therapy Centre, Parkway Cancer Centre, Fertility Centre, and Genomic Health Centre, along with the MyHealth360 digital platform.

Product overview

Mount Elizabeth Hospitals operates as a comprehensive healthcare provider under IHH Healthcare, with two main hospital facilities (Mount Elizabeth Hospital and Mount Elizabeth Novena Hospital) offering acute care services across multiple medical specialties. The portfolio includes specialized centres for cancer care (Parkway Cancer Centre, Proton Therapy Centre), fertility, genomic health, haematology/stem cell transplant, and day surgery (Royal Square). Digital health services are delivered through the MyHealth360 mobile app, which integrates online and offline care including medical records access, teleconsultations, and bill payments. Supporting services include health screening, radiology and imaging, laboratory services, rehabilitation, nutrition and dietetics, 24-hour urgent care, and emergency ambulance transport. Patient-facing digital tools include the Health Plus education portal and Hospital Bill Estimator.

Differentiator

Problem solved

Functional benefit

Products and services

• Mount Elizabeth Hospital (Orchard)

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Two partnerships are on record, tiered core.

• IHH HealthcarecoreOthersMount Elizabeth Hospitals are part of IHH Healthcare, one of the world's largest integrated healthcare networks. IHH Healthcare provides the corporate infrastructure, brand backing, and operational scale that Mount Elizabeth leverages as part of its parent organisation. This includes shared technology platforms like MyHealth360, centralised support services, and access to a broader network of healthcare facilities across Asia and Europe.
• Insurance Providers (Prudential, Singlife, AIA, Great Eastern, etc.)coreChannel Partner/ Reseller/ DistributorMount Elizabeth accepts direct billing arrangements with major insurance providers including Prudential, Singlife, AIA, Great Eastern, and others. This enables insured patients to receive cashless or direct billing services, facilitating smoother patient access to hospital services.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Mayo Clinic: Mayo Clinic is the benchmark global multi-specialty tertiary/quaternary hospital group; relevant as a capability and brand benchmark for Mount Elizabeth's proton, genomic and robotic programs, especially for international patients comparing destinations.
• Pantai Hospital Kuala Lumpur: Pantai is an IHH Healthcare-owned tertiary private hospital chain in Malaysia offering comparable multi-specialty services; while not Singapore-based, it sits within the same parent network and competes within the broader region for Malaysian patients who might otherwise route to Mount Elizabeth.
• Singapore General Hospital: SGH is Singapore's largest public tertiary hospital and academic medical centre; while public-sector and not a direct private peer, it competes for complex tertiary cases, specialist talent, and oncology volume in the same Singapore catchment.

Direct peers

• Raffles Hospital: Raffles Hospital is the main Singapore-domiciled premium private competitor not affiliated with IHH, providing tertiary care, advanced diagnostics and a strong international patient office network in direct competition for medical tourism case volume.
• Bumrungrad International Hospital: Bumrungrad is Asia's largest dedicated medical tourism hospital, also tertiary/quaternary, serving international patients across Southeast Asia, the Middle East and beyond—competing with Mount Elizabeth for cross-border premium healthcare spend, particularly from Indonesia and Indochina.
• Gleneagles Hospital Singapore: Gleneagles Singapore is also an IHH Healthcare-owned premium private hospital on the Orchard/Nassim corridor, offering tertiary multi-specialty care with overlapping specialties (cancer, cardiac, orthopaedics) and competing for the same affluent Singaporean and international patient pool as Mount Elizabeth.
• Bangkok Hospital (BDMS): Bangkok Hospital is the flagship tertiary/quaternary facility of Bangkok Dusit Medical Services, the largest private hospital network in Thailand, and a direct competitor for medical tourism in Southeast Asia with comparable oncology, cardiac and orthopaedic programs.
• Apollo Hospitals (India): Apollo operates India's largest premium private hospital chain with tertiary oncology, cardiac and orthopaedic programs and a significant international patient business, competing for Asian patients who would otherwise travel to Mount Elizabeth for complex care.
• Acibadem Healthcare Group: Acibadem is the IHH Healthcare-owned tertiary hospital network in Turkey, comparable in scale, scope and group ownership to Mount Elizabeth; relevant as a sister-facility benchmark within IHH and a competing destination for cross-border medical tourists from EMEA and Central Asia.

Emerging players

• Thomson Medical Centre: Thomson is a Singapore-based private hospital concentrated on maternity and women's/paediatric services, directly competing with Mount Elizabeth's maternity packages and women's health offerings for Singapore-resident expectant mothers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/mountelizabethhospital
• LinkedInlinkedin.com/company/mount-elizabeth-hospitals-singapore

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mount Elizabeth