Ideal Technologies

What Ideal Technologies does

Ideal Technologies is a privately-held IT services provider headquartered in Wrightstown, Wisconsin, founded in 2014 and operating with a staff of 1-10 employees. The company serves small to mid-sized businesses (2 to 200+ employees) within the state of Wisconsin, offering a bundled portfolio of three service lines under sub-brands: Ideal Cabling (structured cabling, fiber optic installation, and certified 25-year warranty installations using Superior Essex products), Managed IT Services (help desk, hardware/software support, Office 365 migration, cybersecurity, and remote support), and Ideal VoIP (a hosted PBX phone system offered in Standard, Professional, and Enterprise tiers, available as on-premise Mini PC appliance or cloud-based deployment).

The technology stack is built on third-party platforms rather than proprietary IP. 3CX serves as the underlying VoIP provider powering both on-premise and cloud PBX deployments, with Enterprise tier integrations into Office 365, Salesforce, and Microsoft Dynamics. BeyondTrust powers the remote support portal used for IT troubleshooting. Cabling infrastructure relies on Superior Essex 10G 4 Pair Power over Ethernet and fiber optic products, installed by BICSI-certified technicians. The company's primary differentiator is its "Ideal Technology Analysis" consultative process, which reviews client hardware, software, and telephone billing statements to recommend cost-saving IT configurations.

Ideal Technologies generates revenue through recurring monthly subscriptions on managed IT and VoIP contracts, supplemented by project-based professional services revenue from cabling installations. The go-to-market motion is sales-led and direct, relying on the company website, LinkedIn, Facebook, Google Business Profile, and inbound phone/contact form inquiries, with a 24-48 hour response commitment. The company holds no disclosed institutional funding, no parent organization, and no operating presence outside Wisconsin. Legal entity clues suggest the operating name may be Davies IT Solutions LLC.

Name

Ideal Technologies

Legal name

Ideal Technologies

Website

https://www.idealtechwi.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

Ideal Technologies is a Wisconsin-based managed IT, hosted VoIP, and structured cabling provider serving small and mid-sized businesses (2 to 200+ employees) through subscription-based service bundles and on-site installation.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415)

SIC

Services-Telephone Interconnect Systems (7385), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industries

Unified Communications & Collaboration Network Services (VoIP/QoS) (BPAEAEAI), VoIP Access & ITSP Services (HDAIAHAD), Virtual Desktop & Application Delivery (VDI/DaaS, Remote Apps) (BPAEAIAC)

Keywords

• Managed IT services
• Network cabling installation
• Hosted VoIP systems
• Business phone systems
• Low voltage cabling

Headquarters

HQ city

Wrightstown

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Supply Chain, Marketing or Sales

Revenue model

1. Managed IT Services: Recurring managed services for IT hardware and software support including help desk operations, cybersecurity, email integration, Office 365 migration, and internet/intranet management.
2. Ideal VoIP Phone Systems: Three service packages for managed phone systems: Standard, Professional, and Enterprise. Revenue from monthly/annual service fees with on-premise or cloud-based deployment options. Pricing based on package tier and features selected.
3. Cabling Services: Turnkey cabling services from planning to installation, migration, and maintenance. Includes structured cabling, fiber optic installation, and network infrastructure upgrades.
4. Remote Support Services: Remote IT troubleshooting and support services using BeyondTrust platform for issue resolution and system maintenance.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Ideal Technologies provides managed IT services, hosted VoIP phone systems, and structured network cabling installation for small and medium-sized businesses. Services span day-to-day help desk operations, hardware and software support, cybersecurity, email and Microsoft 365 migration, internet/intranet management, plus turnkey cabling installation and certification. The VoIP offering is delivered through 3CX in three tiered packages (Standard, Professional, Enterprise) and is available as both on-premise and cloud-based PBX solutions.

Product overview

Ideal Technologies is a managed IT services provider offering a portfolio of three interconnected service offerings: Ideal Cabling (physical network infrastructure installation and certification), Managed IT Services (comprehensive IT hardware/software support, help desk, cybersecurity, and cloud services), and Ideal VoIP (a hosted PBX phone system with three service tiers). The services are designed to work together as a unified IT solution, with cloud-based software enabling remote support and access from anywhere. VoIP services are available as on-premise (Mini PC PBX appliance) or cloud-based options using 3CX provider.

Differentiator

Problem solved

Functional benefit

Brands

• Ideal Cabling: Turnkey cabling services including planning, installation, migration, and maintenance of network cabling systems. Offers Superior Essex cabling with certified 25-year warranty.
• Ideal VoIP
• Managed IT Services

Products and services

• Ideal Cabling Turnkey structured cabling services covering planning, installation, migration, and maintenance of network cabling. Includes copper (10G 4 Pair Power over Ethernet from Superior Essex) and fiber optic (single-mode and multi-mode) cabling with a certified 25-year warranty. Installation is performed by BICSI certified technicians and is targeted at businesses needing reliable physical network infrastructure.
• Managed IT Services Comprehensive outsourced IT support covering help desk operations, hardware and software maintenance, internet/intranet management, email integration, Microsoft 365 migration, cybersecurity, and HIPAA/PCI compliance solutions. Delivered via cloud-based systems with remote troubleshooting and on-site dispatch when needed. Sized for businesses with 2 to 200+ employees.
• Ideal VoIP Managed hosted phone system delivered through 3CX, available as on-premise Mini PC PBX appliance or cloud-based PBX. Offered in three tiered packages — Standard, Professional, and Enterprise — with progressive features including voicemail, transcription, call center capabilities, automatic failover, call recording, and integrations with Office 365, Salesforce, and Microsoft Dynamics.

Quantifiable outcome

• 30%+ monthly savings on phone systems compared to traditional phone systems
• +2 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core.

• 3CXcoreTechnology or Integration3CX serves as the underlying VoIP provider for Ideal Technologies' managed phone system services. This partnership enables the delivery of cloud-based and on-premise PBX solutions with various feature sets and integration capabilities.
• Superior EssexcoreTechnology or IntegrationSuperior Essex is the cabling product provider offering 10G 4 Pair Power over Ethernet solutions. Ideal Technologies is the only Wisconsin provider offering a certified 25-year warranty on Superior Essex cabling products.
• BICSIcoreOthersBICSI is a global association providing information and communications technology (ICT) certification. Ideal Technologies employs BICSI certified installers for cabling services, ensuring globally recognized professional credentials for their technicians.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• RingCentral: Major UCaaS/hosted PBX provider serving SMBs and mid-market with cloud phone systems. Directly comparable to Ideal VoIP but at vastly larger scale and self-serve go-to-market.
• Nextiva: Cloud-based VoIP and UCaaS platform targeting SMBs with tiered packages similar to Ideal VoIP. Competes in the same hosted telephony category.
• 8x8: Global UCaaS and cloud contact center provider with SMB and mid-market tiers. Overlaps directly with Ideal Technologies' VoIP and call-center feature set.
• Vonage: Unified communications and cloud telephony provider with strong SMB focus and API integrations (e.g., Salesforce, Dynamics), matching Ideal's Enterprise tier positioning.
• Dataprise: Mid-size MSP offering managed IT, cybersecurity, and cloud services to SMB and mid-market customers. Closely comparable business model and customer profile to Ideal Technologies.
• Ntiva: Regional/national MSP delivering managed IT, cloud, and communications services to SMBs. Same bundled-services playbook as Ideal Technologies at a larger scale.
• Bluewave Technology Group: Managed IT and unified communications provider serving SMB and mid-market clients. Comparable in bundling IT support with VoIP/UC and targeting similar customer segments.
• Corsica Technologies: Managed IT, cybersecurity, and unified communications provider for SMBs and mid-market, with regional presence. Directly comparable service portfolio and customer profile to Ideal Technologies.

Others

• 3CX: Underlying VoIP platform provider that powers Ideal Technologies' hosted PBX. Comparable because Ideal Technologies is effectively a 3CX reseller/MSP, and 3CX partners compete for the same end customers.

Broad incumbents

• ConnectWise: Established IT management and PSA/RMM platform for MSPs. Comparable as a broad incumbent in the managed services tooling space that Ideal Technologies and its peers rely on or compete against.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Idealtechwi
• LinkedInlinkedin.com/company/daviesitsolutionsllc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ideal Technologies