Town of Miami Lakes

What Town of Miami Lakes does

Town of Miami Lakes is an incorporated municipal government serving approximately 30,000 residents and 1,700+ businesses across a 3,000-acre jurisdiction in Miami-Dade County, Florida. Incorporated in December 2000 as the 31st municipality in the County, it operates under a Council-Manager form of government with an elected Mayor (Joshua Diequez) and six Councilmembers, and a professionally-appointed Town Manager (Edward Pidermann). The Town's foundational design derives from a master plan created by Lester Collins, former Dean of the Harvard School of Architecture, incorporating 23 lakes, 100+ parks, tree-lined streets, and integrated residential, commercial, industrial, and mixed-use areas.

The Town operates a digital service ecosystem anchored by the official website (miamilakes-fl.gov) and supported by specialized platforms: Miami Lakes Connect (SeeClickFix-based service request app), eTRAKiT (building permits portal), Alert Miami Lakes (Everbridge-powered emergency notifications), Transparent Miami Lakes (Socrata-based daily-updated financial dashboard), Imagine Miami Lakes 2025 (GIS Story Maps for strategic planning), and rec1 (facility rentals). Advisory boards including the Education Advisory Board, Mental Health Task Force, and Blasting Advisory Board extend civic engagement. The Town has earned sustained recognition including GFOA Certificate of Achievement for Excellence in Financial Reporting (since 2010), All-America City finalist status (2010, 2013, 2021), Tree City USA Sterling status, and 2021 Davey Awards for digital content.

Revenue is generated primarily through ad valorem property taxes, supplemented by over $30 million in highlighted federal and state grants (USDOT, FHWA, FDOT, Florida DEP, FDEM, FDACS, FDLE), building permit fees, code compliance fees (including short-term rental registration), and facility rental fees. The Town employs 51-100 staff and maintains a diversified service portfolio including public safety (via Miami-Dade Sheriff's Office and Fire Rescue), parks and recreation, stormwater management, transportation planning, building permitting, code enforcement, and emergency preparedness. The Town's leadership has prioritized property tax rate reduction, rainy day fund growth, and record drainage infrastructure investment.

Name

Town of Miami Lakes

Legal name

Town of Miami Lakes

Website

https://miamilakes-fl.gov

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

51–100 employees

Short description

Town of Miami Lakes is a municipal government serving approximately 30,000 residents and 1,700+ businesses in Miami-Dade County, Florida, delivering parks, permitting, public safety, stormwater, and community services through a digital civic platform. Incorporated in 2000.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Environmental Quality Programs (9241), Police Protection (922120)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Stormwater Management & MS4 Compliance Services (BPALAMAL), Coastal & Marine Resources Administration (Oceans, Fisheries, Shorelines) (BPAIAMAI)

Keywords

• Municipal government services
• Building permits
• Parks and recreation
• Code compliance
• Public administration

Headquarters

HQ city

Miami Lakes

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Property Taxes: Primary revenue source through ad valorem property taxes. The Town levies millage rates on property assessed values to fund municipal operations and services.
2. State and Federal Grants: Federal appropriations, state appropriations, and grants from agencies including USDOT, FHWA, FDOT, Florida DEP, FDEM, FDACS, and FDLE. Funding supports infrastructure, drainage, transportation, law enforcement, and environmental projects totaling over $30 million in highlighted projects.
3. Building Permits and Fees: Fees collected for building permits, inspections, contractor registration, certificate of occupancy, and various construction-related services through the Building Department.
4. Code Compliance Fees: Fees from short-term rental registration, certificate of use, and business tax receipts for rental properties.
5. Facility Rentals: Rental fees for pavilions, athletic fields, community centers, and special event venues available to residents and organizations.

Pricing tiers

Distribution channels3 records

Marketing channels8 records

Core offering

The Town of Miami Lakes is a municipal government entity providing municipal services to approximately 30,000 residents and 1,700+ businesses including public safety, building permits and inspections, code compliance, parks and recreation programs, emergency preparedness, stormwater management, transportation planning, and community programming. Service delivery is supported by a digital ecosystem including the official website, Miami Lakes Connect mobile app, eTRAKiT permitting portal, and Alert Miami Lakes emergency notification system.

Product overview

The Town of Miami Lakes operates a comprehensive municipal digital ecosystem consisting of its official website as the primary portal, supported by specialized platforms for citizen engagement (Miami Lakes Connect for service requests, Alert Miami Lakes for emergency notifications), administrative services (eTRAKiT for building permits, rec1 for facility rentals), and transparency initiatives (Transparent Miami Lakes financial portal, Imagine Miami Lakes strategic planning GIS). The town government also supports various advisory boards and committees including the Education Advisory Board, Mental Health Task Force, and Blasting Advisory Board, which operate through the website. The service is organized as a single unified municipal government platform with multiple integrated modules for specific service categories.

Differentiator

Problem solved

Functional benefit

Products and services

• Building Permits and Inspections End-to-end building permit services including application review, fee payment, inspection scheduling, and certificate of occupancy for property owners, contractors, and developers operating within Miami Lakes.
• Code Compliance Services Code compliance services covering short-term rental registration, certificate of use issuance, business tax receipts, and enforcement of municipal codes for property owners and businesses in Miami Lakes.
• Parks & Recreation Facility Rentals Rental services for public facilities including pavilions, athletic fields, community centers, and special event venues at Miami Lakes Optimist Park, Roberto Alonso Community Center, Veterans Park, and Picnic Park East.
• Miami Lakes Connect Service Request Platform Citizen service request platform available as web portal and mobile app (iOS/Android) allowing Miami Lakes residents to submit service requests with location, photos, and descriptions, with centralized issue management for tracking from creation to resolution.
• Alert Miami Lakes Emergency Notification System Mass notification system powered by Everbridge enabling the Town to deliver emergency alerts and public safety notifications to residents' targeted areas or the entire city, available as web portal and Everbridge Public Safety Mobile App.
• eTRAKiT Permitting and Licensing Portal Self-service online portal enabling citizens, licensees, registrants, developers, and contractors to complete permitting, licensing, business registration, and code enforcement tasks, including application fee payment, application review monitoring, and inspection scheduling.
• Transparent Miami Lakes Financial Portal Public financial transparency portal powered by Socrata providing interactive visualizations of the Town's expenditure and revenue information for the current fiscal year and historical data, updated daily.
• Special Needs Safety Program Voluntary registration program for Miami Lakes residents with special needs due to mental or neurological disabilities, providing enhanced safety coordination and emergency preparedness support during emergencies.
• Special Events and Community Programming Community programming and special events including festivals, concerts, sports tournaments, holiday celebrations, and community activities organized by 12 council-appointed committees and boards throughout the year.

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Florida Department of Transportation (FDOT)coreStrategic or Co-development PartnerFDOT provides transportation alternatives program funding for ADA compliant pedestrian and bicycle safety infrastructure along NW 170th Street, and supports transportation planning initiatives.
• Miami Dade County Public SchoolscoreStrategic or Co-development PartnerCollaboration with local schools including Miami Lakes K-8 Center, Hialeah-Miami Lakes Senior High, Bob Graham Education Center, and Barbara Goleman High School for education programs and facilities.
• MLB (Major League Baseball)minorStrategic or Co-development PartnerMLB partnership at Miami Lakes Optimist Park supporting youth sports programs and Sports Hall of Fame.
• YMCA of South FloridaminorStrategic or Co-development PartnerYMCA provides summer camp programming including Soccer and Dance Camp at community centers.
• Miami-Dade CountycoreStrategic or Co-development PartnerCounty provides 311 contact center, solid waste collection, fire rescue, animal services, water and sewer, and mosquito control. Town is 31st municipality in Miami-Dade County.
• Miami Lakes Town FoundationcoreStrategic or Co-development PartnerFoundation supported by Miami Lakes Food and Wine Festival, created to encourage literacy and continuing education, youth programs, beautification projects, and cultural events.

Scale indicators8 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• City of Cutler Bay: Miami-Dade municipality of similar size and incorporation era, delivering the same suite of municipal services through a Council-Manager form of government.
• City of Aventura: Similar-sized Miami-Dade municipality with a comparable Council-Manager structure, offering building, code compliance, parks, and community programming to a similar population base.
• City of Doral: Miami-Dade municipality of comparable population and incorporated in the early 2000s, offering the same core municipal services (building, code, parks, public works) to residents and businesses in western Miami-Dade.
• City of Sunny Isles Beach: Small Miami-Dade municipality serving a similar resident/business population, operating comparable departments (building, code, parks, finance) with grant-funded capital programs.
• Town of Surfside: Small Florida coastal municipality with comparable population, focused on a similar set of municipal services and community engagement programs.
• Village of Pinecrest: Comparable small Miami-Dade municipality with strong parks/recreation focus and similar Tree City USA-style community programming orientation.
• Town of Medley: Tiny adjacent Miami-Dade industrial/commercial municipality sharing the western Miami-Dade service area, providing a useful size-comparable benchmark.
• City of Miami Springs: Established Miami-Dade municipality with overlapping service portfolio (building, code, parks, public works) and a similar Council-Manager operating model.
• City of Hialeah Gardens: Adjacent Miami-Dade municipality with overlapping service mix; Councilmember Ray Garcia previously served as its Director of Parks and Recreation, evidencing direct operational comparability.

Broad incumbents

• City of Homestead: Larger Miami-Dade municipality that delivers a broader portfolio of municipal services (including its own utilities) but operates under the same state municipal-government framework.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/miamilakesnews
• YouTubeyoutube.com/@MiamiLakesFL
• Facebookfacebook.com/townofmiamilakes
• LinkedInlinkedin.com/company/town-of-miami-lakes
• Instagraminstagram.com/town_of_miami_lakes

Compliance13 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town of Miami Lakes