Synergy Health Centre

What Synergy Health Centre does

Synergy Health Centre is a multi-disciplinary allied health clinic headquartered in West End, Townsville, Queensland, Australia. Founded in 2008, the clinic operates from a single physical site at 59-61 Stagpole Street that houses consulting rooms, a fully equipped gymnasium, and a rehabilitation centre. Staffed by accredited exercise physiologists, physiotherapists, practising dietitians, and credentialled diabetes educators, the clinic delivers clinical exercise physiology, physiotherapy, nutrition and dietetics, diabetes education, and pre-employment medical screening services. Service delivery extends beyond the main clinic through a rural outreach program covering ten communities across North and Western Queensland, including Ayr, Bowen, Ingham, Moranbah, and Palm Island.

The business is funded through seven distinct revenue streams: private/self-pay patients, NDIS participants, Department of Veterans Affairs members, WorkCover and insurance claim patients, Medicare Chronic Condition Management Plan referrals, gymnasium memberships under the Synergy Health & Fitness Solutions sub-brand, and Defence Health members. Core technology is limited to a conventional clinical service delivery platform with a supervised gymnasium; no proprietary software, mobile app, API, or digital health tooling is disclosed. Referral-driven go-to-market is the primary customer acquisition channel, anchored by relationships with over 60 medical centres in Townsville, supplemented by community endorsements from 10+ sporting teams and 5 local schools. The clinic serves a stated base of 5,000+ local patients.

The company is privately owned and operated with Dale Agnew as Managing Director; no parent company, institutional investors, or public listing have been identified. A partnership with Workforce Health Assessors supports the pre-employment screening line. The clinic operates under the tagline 'All Your Allied Health Under One Roof', positioning itself as a consolidated regional provider rather than a multi-site or digital-first operator. No revenue, headcount, profit, or funding figures have been disclosed.

Name

Synergy Health Centre

Legal name

Synergy Health Centre

Website

https://synergyhealth.net.au

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

1–10 employees

Short description

Synergy Health Centre is a privately held, multi-disciplinary allied health clinic in Townsville, Queensland, founded in 2008, delivering exercise physiology, physiotherapy, dietetics, diabetes education, and pre-employment screening across seven funding streams including NDIS, DVA, WorkCover, Medicare, and private pay, with rural outreach across North and Western Queensland.

Ownership category

akta.pro rank

Product category

Allied Health Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Health Care and Social Assistance (62), Social Assistance (624)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Membership Sports & Recreation Clubs (7997)

akta.pro primary industry

Long-Term Care Rehabilitation Centers (HLAFAFAD)

akta.pro secondary industry

Home Health Physical Therapy & Mobile PT (HSADAIAO)

Keywords

• Allied health services
• Exercise physiology
• Physiotherapy services
• Dietetics nutrition
• Diabetes education

Headquarters

HQ city

Townsville

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Private/Self-Pay Services: Direct patient payments for allied health services including exercise physiology, physiotherapy, dietetics, and diabetes education. Private health rebates available where applicable.
2. NDIS Funding: Services delivered under the National Disability Insurance Scheme, supporting participants with health and wellbeing, improved daily living, and assistance with daily life categories.
3. Department of Veterans Affairs: Allied health services for DVA members including accredited exercise physiologists, physiotherapists, dietitians, and diabetes educators.
4. WorkCover and Insurance Claims: Rehabilitation services for WorkCover and insurance claim patients, including tailored exercise prescription and recovery programs.
5. Medicare Chronic Condition Management Plans: Government-funded allied health visits under chronic disease management plans, providing up to 5 visits per calendar year for eligible Australians.
6. Gymnasium Memberships: Various membership options for the Synergy Health & Fitness Solutions gymnasium, providing supervised exercise sessions and exercise physiology services.
7. Defence Health Services: Registered dietitian services for Defence members, providing nutrition plans supporting energy requirements for training and deployment.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Synergy Health Centre is a multidisciplinary allied health clinic in West End, Townsville that delivers Clinical Exercise Physiology, Physiotherapy, Nutrition and Dietitian Services, and Diabetes Education under one roof. The centre serves private patients as well as participants of the NDIS, Department of Veterans Affairs, WorkCover, Defence Health, and Medicare Chronic Condition Management plans, supported by a fully equipped gymnasium and a rural outreach program across North and Western Queensland.

Product overview

Synergy Health Centre is a multi-disciplinary allied health centre offering a comprehensive range of health services under one roof in Townsville, North Queensland. The centre provides Clinical Exercise Physiology with a supervised gymnasium, Nutrition and Dietitian Services, Physiotherapy, Diabetes Education, and various government-funded program services (NDIS, DVA, WorkCover, Medicare). The centre operates as an integrated health hub where patients can access multiple allied health services, with additional offerings including pre-employment medical screening and rural outreach services to remote communities. Services are delivered by Accredited Exercise Physiologists, Accredited Practising Dietitians, Credentialled Diabetes Educators, and Physiotherapists.

Differentiator

Problem solved

Functional benefit

Products and services

• Clinical Exercise Physiology & Gymnasium A fully equipped gymnasium and exercise physiology clinic supervised by Accredited Exercise Physiologists, providing personalized exercise prescription for rehabilitation, chronic disease management, and general fitness.
• Nutrition & Dietitian Services Accredited Practising Dietitians provide dietary advice, meal planning, weight management, and chronic disease nutrition management for conditions including diabetes, heart disease, and gastrointestinal disorders.
• Physiotherapy Physiotherapy services including musculoskeletal assessments, rehabilitation programs, pain management, and orthopedic injury treatment, available via self-referral, NDIS, DVA, WorkCover, or Medicare.
• Diabetes Education & Management Credentialled Diabetes Educators provide education on diabetes management, blood glucose monitoring, medication management, and sick day management for individuals with diabetes.
• NDIS Services NDIS registered provider offering individually focused allied health programs under categories including Health and Well Being, Improved Daily Living, and Assistance with Daily Life for plan-managed, self-managed, and portal-managed participants.
• Department of Veterans Affairs Services Allied health services for DVA members including Exercise Physiology, Physiotherapy, Dietetics, and Diabetes Education, with home visits available for elderly or severely ill patients.
• Defence Health Services Registered Dietitians providing nutrition services to Defence members including meal plans, supplement guidance, and chronic disease nutrition management to support energy requirements for training and deployment.
• WorkCover & Insurance Claims Rehabilitation Rehabilitation services for WorkCover and insurance claim patients including strength restoration, post-surgery rehabilitation, pain management, and return-to-work support within a fully equipped gymnasium.
• Pre-employment Screening Comprehensive pre-employment and workforce medical assessments including drug and alcohol screening, vision screening, audiometry, spirometry, blood pressure analysis, physical capacity assessment, and fitness testing, conducted in partnership with Workforce Health Assessors.
• Rural Outreach Services Allied health services delivered to rural and remote communities in North and Western Queensland including Exercise Physiology, Dietetics, and Diabetes Education, travelling to towns such as Ayr, Bowen, Ingham, and Moranbah.
• Gymnasium Memberships Supervised gymnasium memberships with fully supervised exercise sessions, offering multiple membership options and scheduling for individuals of all ages and fitness levels.

Named customers5 records

Segments6 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Workforce Health AssessorsminorStrategic or Co-development PartnerPartnership with Workforce Health Assessors for pre-employment and existing workforce medical screenings. Synergy Health Centre works alongside Workforce Health Assessors to ensure medical assessments meet organisational specific requirements for drug and alcohol screening, vision screening, audiometry, spirometry, blood pressure analysis, physical capacity assessment, and fitness testing.

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Others

• Concentra: US-based occupational health and pre-employment screening provider. Comparable pre-employment medical screening, drug and alcohol, audiometry, and fitness-for-work assessment service line.
• Workforce Health Assessors: Synergy's named partner for pre-employment and workforce medical assessments, including drug and alcohol screening, vision screening, audiometry, spirometry, physical capacity, and fitness testing. Direct partner with overlapping service scope.

Broad incumbents

• ForHealth Group: Large Australian primary care and ancillary health network operating medical centres and allied health services. Broad incumbent with overlapping referral-driven allied health delivery model.
• Medibank: Major Australian private health insurer with growing in-house allied health, telehealth, and chronic disease management services. Overlapping patient base and funding relationships via private health rebates.

Direct peers

• Back In Motion Health Group: Australian physiotherapy and allied health franchise network delivering physiotherapy, exercise physiology, and related services across metro and regional locations. Highly comparable multi-site allied health operator with similar funding-source mix (NDIS, WorkCover, private).
• Healthia Limited: ASX-listed Australian allied health group operating physiotherapy, podiatry, and related allied health clinics. Directly comparable multi-disciplinary allied health business model with similar patient funding mix including NDIS.
• Vivir Healthcare: Australian allied health and aged care provider delivering in-home and clinic-based physiotherapy, dietetics, and rehabilitation services to NDIS, DVA, and aged care clients. Comparable multi-disciplinary allied health delivery model and government-funded patient mix.
• IPAR Rehabilitation Services: Australian workplace rehabilitation provider delivering return-to-work, WorkCover, and injury management services. Direct peer for Synergy's WorkCover rehabilitation line of business.
• Konekt WorkCare: Australian occupational rehabilitation and injury management provider specialising in WorkCover, pre-employment screening, and return-to-work services. Comparable workplace health and rehabilitation offering.
• APM (APM Human Services International): Major Australian provider of employment services, workplace rehabilitation, and NDIS allied health services. Comparable WorkCover, NDIS, and rehabilitation offerings targeting similar patient segments.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/SynergyHCentre
• LinkedInlinkedin.com/company/compleat-nutrition

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Synergy Health Centre