What Long Island Veterinary Specialists Hospital does

Long Island Veterinary Specialists (LIVS) operates a 24/7/365 emergency and specialty veterinary hospital from a newly renovated 30,000-square-foot facility in Plainview, New York, serving pet owners and primary care veterinarians across the Long Island, New York metropolitan, and tri-state regions, with referrals received from as far as Florida, Texas, the U.S. Virgin Islands, Alaska, and California. Founded in 1998 (originating from a 1993 Levittown practice) and now owned by National Veterinary Associates (NVA), LIVS is staffed by 180+ professionals, including board-certified specialists across Cardiology, Dermatology, Integrative Medicine, Internal Medicine, Neurology, Oncology, Ophthalmology, Rehabilitation, Surgery, Critical Care, and Avians & Exotics. The hospital is AAHA-accredited (a credential held by only ~15% of U.S./Canadian practices) and operates advanced capital equipment including a 3.0 Tesla MRI (one of the first installed in a U.S. private veterinary practice), a Philips MX8000 multi-detector CT, a fluoroscopy suite, an MIS operatory, and the nation's first veterinary electronic brachytherapy program; it also runs the Canine Chiari Institute for research and treatment of Chiari-like Malformation.

The hospital generates revenue on a professional-services basis across four primary streams: (1) 24/7 emergency and critical care walk-ins, (2) appointment-based specialty consultations and procedures, (3) advanced surgical services including interventional radiology, minimally invasive surgery, neurosurgery, oncologic, orthopedic, and soft-tissue surgery, and (4) ancillary services such as rehabilitation, pain management, and emerging treatments including Synovetin OA and regenerative therapy. Pricing is per-procedure with itemized estimates provided pre-admission, payment due at time of service, and CareCredit promotional financing offered for purchases of $200 or more; checks are no longer accepted. The go-to-market motion is hybrid: a referral portal serving primary care veterinarians (the primary enterprise channel), direct emergency walk-ins from pet owners, and phone-based specialist appointment scheduling.

LIVS's competitive position rests on first-mover technology investments, a deep bench of pioneering board-certified specialists, AAHA-accredited quality standards, and 25+ years of entrenched referral relationships — supported by ongoing continuing-education programs for veterinarians, a bi-monthly newsletter, and educational content marketing. The hospital's primary customers are individual pet owners (a long-tail, low-concentration base) and referring primary care veterinarians; its primary expansion vectors are facility scale, advanced specialty service lines, and digital intake channels. No AI/ML capabilities are disclosed, and the business does not appear to be pursuing AI-native differentiation.

Name

Long Island Veterinary Specialists Hospital

Legal name

Long Island Veterinary Specialists

Website

https://livs.org

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

51–100 employees

Short description

Long Island Veterinary Specialists (LIVS) is a 24/7 emergency and multi-specialty veterinary hospital in Plainview, NY, serving pet owners and referring veterinarians with board-certified specialists, advanced imaging (3.0T MRI, CT), and surgical services across nine disciplines.

Ownership category

akta.pro rank

Product category

Veterinary Specialty and Emergency Hospital Services

NAICS

Veterinary Services (54194), Diagnostic Imaging Centers (621512)

SIC

Services-Hospitals (8060), Services-Health Services (8000)

akta.pro primary industry

Veterinary Specialty Referral Hospitals (Multi-specialty) (HLAMACAB)

akta.pro secondary industries

Veterinary Emergency & Critical Care Hospitals (HLAMACAA), Veterinary Imaging Centers (Radiology, Ultrasound, CT/MRI) (HLAMADAH), Veterinary Surgery Centers (Soft Tissue/Orthopedic/Neuro) (HLAMACAC)

Keywords

• Emergency veterinary services
• Specialty veterinary care
• Veterinary diagnostic imaging
• Veterinary surgery services
• Exotic animal medicine

Headquarters

HQ city

Plainview

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Emergency Veterinary Services: 24/7 emergency and critical care services for pets. No appointment necessary for emergencies. Available 365 days a year.
2. Specialty Veterinary Services: Board-certified specialists across multiple disciplines including Cardiology, Dermatology, Internal Medicine, Neurology, Oncology, Ophthalmology, Rehabilitation, and Surgery. Appointments required for specialist consultations.
3. Surgical Procedures: Advanced surgical procedures including interventional radiology, minimally-invasive surgery, neurosurgery, oncologic surgery, orthopedic surgery, and soft-tissue surgery. Regenerative therapy and Synovetin OA treatments available.
4. Financing Services: Payment due at time of service. Accepts Cash, MasterCard, Visa, Discover, American Express, and CareCredit financing option for pet care expenses.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Long Island Veterinary Specialists (LIVS) operates a 30,000-square-foot, 24/7 emergency and specialty veterinary hospital in Plainview, NY, providing board-certified specialty care across cardiology, dermatology, diagnostic imaging, internal medicine, interventional radiology, ophthalmology, rehabilitation, surgery, integrative medicine, and avian/exotic animal medicine. The hospital combines a fully staffed ICU and trauma team with advanced diagnostics (3.0T MRI, CT, fluoroscopy) and accepts patient referrals from primary care veterinarians across the tri-state region and beyond.

Product overview

Long Island Veterinary Specialists (LIVS) is a 24-hour emergency and specialty veterinary hospital offering comprehensive care through multiple specialized services. The hospital operates as a unified veterinary specialty center with integrated departments including Emergency & Critical Care (available 24/7), Cardiology, Dermatology, Diagnostic Imaging (featuring 3.0 Tesla MRI and CT scanning), Integrative Medicine, Internal Medicine, Interventional Radiology, Ophthalmology, Rehabilitation & Pain Management, Surgery, and Avians & Exotics care. Additional specialized offerings include Synovetin OA for canine osteoarthritis treatment and the Canine Chiari Institute dedicated to Chiari-like Malformation research and treatment. The hospital emphasizes minimally-invasive techniques, regenerative therapies, and coordinated care across specialties.

Differentiator

Problem solved

Functional benefit

Brands

• Canine Chiari Institute: A specialized institute at LIVS dedicated to improving the lives of dogs afflicted with Chiari-like Malformation and related disorders through research, education, and treatment. Organized in 2007, it brings together researchers from human medicine, veterinary, biomedical engineering, and computer science.

Products and services

• Emergency & Critical Care 24/7 emergency and trauma care for dogs, cats, and exotic animals, delivered by a highly skilled trauma team in a fully staffed intensive care unit (ICU). No appointment is necessary; service is available 365 days a year.
• Cardiology Comprehensive diagnostic services and treatment for cardiac-related conditions in pets, including color-flow Doppler ultrasonography, CT, digital radiography, fluoroscopy, ECG, Holter recording, and blood pressure measurement.
• Dermatology
• Diagnostic Imaging Advanced imaging services including 3.0 Tesla MRI, CT scans, digital radiography, ultrasound, and fluoroscopy for comprehensive diagnostic evaluation of companion and exotic animals.
• Integrative Medicine
• Internal Medicine
• Interventional Radiology Minimally invasive techniques using fluoroscopy, ultrasound, CT, MRI, and endoscopy to treat conditions without surgery, including stents, catheter placements, and stone removal.
• Ophthalmology Expert diagnosis and treatment of eye diseases including cataracts, glaucoma, retinal diseases, and surgical procedures such as corneal transplants and phacoemulsification cataract surgery.
• Rehabilitation & Pain Management Physical rehabilitation therapy including hydrotherapy, land and underwater treadmill, laser therapy, massage, therapeutic ultrasound, and custom wheelchairs and mobility equipment.
• Surgery Advanced surgical procedures including interventional radiology stents, minimally invasive surgery (arthroscopy, thoracoscopy, laparoscopy), neurosurgery, oncologic surgery, orthopedic surgery (hip dysplasia, joint replacement), and soft-tissue surgery.
• Synovetin OA Treatment
• Avians & Exotics
• Canine Chiari Institute Dedicated institute focused on improving the lives of dogs with Chiari-like Malformation and related disorders through research, education, and treatment, including foramen magnum decompression and cranioplasty surgeries.

Quantifiable outcome

• 92% success rate in dogs with mild and moderate elbow osteoarthritis with Synovetin OA treatment
• +1 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature10 records

Partnerships

Five partnerships are on record, tiered supporting and core.

• CareCreditsupportingGTM or Marketing PartnerCareCredit pet, health and wellness credit card accepted for financing veterinary care. Offers everyday promotional financing for purchases of $200 or more with convenient monthly payments. LIVS participates in the CareCredit network to help pet owners manage costs of emergency and specialty care.
• Vet TriagesupportingOthersVet Triage partnership providing remote veterinary triage services to help pet owners assess emergency situations before arriving at LIVS.
• One Medicine FoundationcoreStrategic or Co-development PartnerThe One Medicine Foundation focuses on bridging human and veterinary medicine, promoting collaborative research and treatment approaches that benefit both animals and humans.
• National Veterinary Associates (NVA)coreOthersNVA is the parent company of LIVS. NVA is a major veterinary hospital network providing support, resources, and operational infrastructure to affiliated veterinary practices.
• Synovetin OAsupportingTechnology or IntegrationLIVS is a participating hospital for Synovetin OA, a new therapy for canine osteoarthritis that can help restore dogs' active life with one treatment lasting up to one year.

Scale indicators6 records

Recent moves10 records

Expansion highlights5 records

Others

• CareCredit (Synchrony): Healthcare financing product used at LIVS to help pet owners manage specialty and emergency care costs. Comparable only as an ecosystem partner, not a competitor.
• NVA (National Veterinary Associates): Corporate parent and network of companion animal veterinary hospitals. Relevant as the parent operating entity that supports LIVS and includes numerous peer specialty/emergency referral sites within the same corporate family.

Direct peers

• Animal Medical Center (NYC): Large non-profit veterinary teaching hospital in Manhattan offering emergency and multi-specialty referral services. Comparable as a high-end specialty referral center in the same NY metropolitan market competing for referral cases and advanced procedures.
• BluePearl Veterinary Specialists: National network of emergency and specialty veterinary hospitals offering multi-specialty referral services (surgery, oncology, cardiology, neurology, internal medicine). Directly comparable to LIVS as a multi-specialty referral hospital serving pet owners and referring veterinarians in the same U.S. market.
• Ethos Veterinary Health: National specialty and emergency veterinary hospital group operating many multi-specialty referral sites. Comparable to LIVS as a multi-specialty referral hospital network with overlapping disciplines (oncology, internal medicine, surgery, emergency).
• MedVet: Network of emergency and specialty veterinary hospitals offering referral services across multiple U.S. locations. Comparable multi-specialty emergency/specialty referral model with similar case mix and specialist staffing profile.
• Gulf Coast Veterinary Specialists: Large multi-specialty veterinary referral and emergency hospital in Houston offering similar specialty services (surgery, internal medicine, oncology, etc.). Comparable as a leading single-site specialty referral destination with national draw.
• NYC Veterinary Specialists: Specialty and emergency veterinary referral hospital serving the New York metro area with board-certified specialists. Direct geographic competitor in the same regional referral market for complex veterinary cases.

Emerging players

• Veterinary Emergency Group (VEG): Fast-growing veterinary emergency hospital network focused on emergency and critical care with a customer-experience differentiator. Adjacent/partial overlap with LIVS emergency walk-in capability, but does not focus on the multi-specialty referral side.

Broad incumbents

• VCA Animal Hospitals: One of the largest U.S. veterinary hospital networks with full-service primary care, emergency, and specialty services. Operates broadly across the country with overlapping specialty/emergency capabilities, but covers a much wider category beyond just specialty referral.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/LIVSPlainview
• LinkedInlinkedin.com/company/long-island-veterinary-specialists-livs

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Long Island Veterinary Specialists Hospital