Paragon International

Name

Paragon International

Legal name

Paragon International, Inc.

Website

https://paragonmeetings.com

Company type

Private

Founded year

1995

Operating status

Operating

Short description

Paragon Global CRS is a private clinical research support firm that provides patient travel management, clinical trial payment solutions, and investigator meeting planning to pharmaceutical sponsors, CROs, and research sites worldwide.

Ownership category

akta.pro rank

Product category

Clinical Research Support Services

NAICS

All Other Travel Arrangement and Reservation Services (561599), All Other Support Services (561990)

SIC

Services-Management Services (8741)

akta.pro primary industry

Patient Recruitment, Site Feasibility & Trial Enablement CROs (HLAGAAAI)

akta.pro secondary industry

Clinical Trial Supply, Logistics & Vendor Management FSP (HLAGAOAH)

Keywords

• Clinical research services
• Patient travel management
• Clinical trial payments
• Investigator meeting planning
• Clinical trial logistics

Headquarters

HQ city

Wilmington

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Revenue model

1. Clinical Trial Support Services: Professional services revenue derived from providing patient travel management, clinical trial payment solutions, and investigator meeting planning to pharmaceutical sponsors, CROs, and clinical research sites. Services are provided on a contract basis supporting clinical trials globally.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Paragon Global CRS provides patient-centered clinical trial support services to pharmaceutical and biotech sponsors, CROs, and clinical research sites worldwide. The offering centers on three contracted services: international patient and caregiver travel management with 24/7 concierge support, clinical trial payment and participant reimbursement processing, and pharmaceutical investigator meeting planning covering both in-person and virtual events. Services are scoped per study and delivered through a logistics management operation backed by local expertise across global markets.

Product overview

Paragon Global CRS provides a unified portfolio of clinical research support services comprising three core offerings: Patient Travel Management (personalized travel and concierge support for trial participants and caregivers), Clinical Site Payments & Participant Reimbursement (streamlined payment and compensation solutions), and Pharmaceutical Meeting Management (investigator meeting planning and event management). These services are designed to support biotech and pharma research organizations by improving participant retention and site team experience.

Differentiator

Problem solved

Functional benefit

Products and services

• Patient Travel Management Personalized international travel support service for clinical trial participants and caregivers, including travel coordination, visa handling, logistics management, and 24/7 international phone support to improve access to study sites and enhance participant experience.
• Clinical Site Payments & Participant Reimbursement Clinical trial payment solutions that streamline the payment process and ensure timely and accurate compensation for sponsors, investigators, and participants in clinical research studies.
• Pharmaceutical Meeting Management Global investigator meeting planning service for clinical trial sponsors and CROs, supporting face-to-face and virtual events with event management and travel coordination, delivered by a team of meeting planners for over 25 years.

Quantifiable outcome

• Improve participant retention through elimination of participation barriers
• +1 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators3 records

Recent moves3 records

Expansion highlights3 records

Direct peers

• ClinEdge: ClinEdge provides patient recruitment, travel coordination, and reimbursement services to clinical research sites and sponsors — overlapping with multiple Paragon service lines and targeting the same CRO and biotech customer base.
• Greenphire: Greenphire is the leading technology platform for clinical trial payment solutions and participant reimbursement, directly competing with Paragon's Clinical Site Payments & Participant Reimbursement offering. It is PE-backed and significantly larger, representing both a direct competitor and a benchmark for Paragon's payments business.
• BCD Meetings & Events: BCD Meetings & Events runs a dedicated life sciences meetings practice that plans investigator meetings, advisory boards, and congresses for pharma and biotech — directly competitive with Paragon's Pharmaceutical Meeting Management service and comparable in scale and global reach.
• Continuum Clinical: Continuum Clinical specializes in patient recruitment and engagement strategies for clinical trials, with related support services. It targets the same sponsors and CROs as Paragon with comparable patient-centric services.
• PCM Trials: PCM Trials provides patient recruitment, education, and engagement services, plus travel logistics, to clinical trial sponsors and sites — overlapping significantly with Paragon's patient enablement, travel, and retention offerings for the same customer base.
• Clincierge: Clincierge provides patient-centric travel, logistics, and reimbursement services for clinical trial participants and caregivers — a near-identical service model to Paragon Global CRS's patient travel management business, competing head-to-head for the same sponsor and CRO accounts.

Broad incumbents

• IQVIA: IQVIA is the world's largest CRO and offers patient engagement, site support, and technology-enabled clinical services that overlap with Paragon's offerings. Its scale, sponsor relationships, and bundled delivery model make it a powerful indirect competitor and a potential acquirer.
• Worldwide Clinical Trials: Worldwide Clinical Trials is a mid-size global CRO offering full-service clinical development plus patient-centric support services. It competes with Paragon indirectly by bundling travel, payments, and meeting coordination into broader CRO contracts.
• Cenduit: Cenduit (an IQVIA company) provides interactive response technology (IRT), patient randomization, and clinical trial supply management — adjacent to Paragon's clinical trial logistics and vendor management focus, often bundled in the same sponsor RFPs.
• Maritz Global Events: Maritz is a large global meetings, events, and incentive travel management company with a life sciences practice that competes for the same investigator meeting and pharma event management work as Paragon, but as part of a much broader corporate travel portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/ParagonIntCRS
• LinkedInlinkedin.com/company/paragonglobalcrs

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Paragon International