Philippine General Hospital

What Philippine General Hospital does

Philippine General Hospital (PGH), commonly known as UP-PGH, is a tertiary state-owned hospital founded in 1907 and administered by the University of the Philippines Manila. Designated as the National University Hospital of the Philippines and as the national government referral center, PGH operates 20 clinical departments spanning cardiology, oncology, neurology, emergency medicine, surgery, pediatrics, and other specialties, with associated institutes including the Cancer Institute and the National Poison Management and Control Center. The institution supports an estimated workforce of 4,000+ personnel, including staff, trainees, and affiliated personnel, and serves patients through emergency walk-ins, OCRA-enabled outpatient appointments, inter-hospital transfers, telemedicine, and community outreach programs such as the Toyota Mobility Clinic in Ternate, Cavite.

PGH runs an integrated digital platform comprising four consumer-facing portals: OCRA for patient appointment scheduling, STEP for residency and fellowship applications, HEARTS for recruitment, and a centralized Research Website for institutional research visibility. The hospital's COVID-19 response demonstrated its surge capacity, including rapid 7-day ward conversion with unidirectional airflow engineering, a three-team rotating shift system of approximately 1,000 personnel per day, and a convalescent plasma donation program, alongside a combined testing capacity of 2,500 tests per day at peak.

Revenue is generated through five streams: PhilHealth reimbursements, government appropriations as a state-owned institution, patient fees from charity and paying patients, donations and grants from foundations (PGH Medical Foundation, UPMASA, Lopez Family Foundation, St. Lukes Medical Center) and corporate partners, and income from specialty residency, fellowship, and post-graduate internship programs. No commercial sales motion applies; distribution is domestic only (single country), with services delivered through direct in-patient care at the Manila campus, online appointments, inter-hospital referrals, telemedicine, and mobile community outreach.

Name

Philippine General Hospital

Legal name

Philippine General Hospital

Website

https://pgh.gov.ph

Company type

Private

Founded year

1907

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Philippine General Hospital is the Philippines' National University Hospital, a state-owned tertiary referral center administered by the University of the Philippines Manila. It operates 20 clinical departments, serves indigent and paying patients, and trains Filipino physicians across residency, fellowship, and internship programs.

Ownership category

akta.pro rank

Product category

Tertiary Public Hospital Services

NAICS

General Medical and Surgical Hospitals (622110)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Veterans/Military Hospitals & Federal Health Systems (HLAFAAAH)

akta.pro secondary industry

Community & Regional General Hospitals (HLAFAAAB)

Keywords

• Tertiary hospital services
• Public healthcare delivery
• Medical residency training
• Clinical specialty care
• Government referral hospital

Headquarters

HQ city

Manila

HQ country

Philippines

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. PhilHealth Reimbursements: As a government hospital, PGH receives reimbursement from PhilHealth (Philippine Health Insurance Corporation) for covered services rendered to enrolled patients.
2. Government Appropriations: Being a tertiary state-owned hospital administered by University of the Philippines Manila and designated as the National University Hospital, PGH receives government budgetary allocations.
3. Patient Fees and Hospital Rates: PGH charges fees for various clinical services, procedures, and hospital stays according to published Rates and Fees schedule. The hospital serves charity and private patients.
4. Donations and Grants: PGH receives donations from individuals, corporations, and foundations including PGH Medical Foundation, as well as research grants for specific programs and projects.
5. Specialty Training Programs: Revenue from residency, fellowship, and post-graduate internship programs through the STEP portal. Application processing and training program participation generate institutional income.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Philippine General Hospital is a tertiary state-owned hospital administered by the University of the Philippines Manila that delivers comprehensive inpatient and outpatient medical care, emergency services, specialized clinical care across 20 departments, residency and fellowship medical training programs, and biomedical research. It serves as the National University Hospital and national government referral center, providing subsidized charity care to indigent patients and fee-based services to paying patients, while receiving government appropriations and PhilHealth reimbursements.

Product overview

Philippine General Hospital operates a unified digital health platform comprising multiple interconnected web portals. The core patient-facing system is OCRA (Online Consultation Request and Appointment), which handles scheduling and appointments. Supporting systems include STEP for residency/fellowship training applications and HEARTS for employment recruitment. The institution also provides telemedicine services and operates a centralized research website for institutional research collaboration.

Differentiator

Problem solved

Functional benefit

Products and services

• Clinical Department Services (20 Departments including Cancer Institute, Emergency Medicine, Surgery, and National Poison Management and Control Center) Comprehensive tertiary medical care across 20 clinical departments including Anesthesiology, Cancer Institute, Dermatology, Emergency Medicine, Family and Community Medicine, Hospital Dentistry, Laboratories, Medicine, National Poison Management and Control Center, Neurosciences, OB/GYN, Ophthalmology and Visual Sciences, Orthopedics, ORL-HNS, Pediatrics, Psychiatry and Behavioral Medicine, Radiology, Rehabilitation Medicine, and Surgery. Services are available to all Filipino patients including indigent and underserved populations.
• Residency, Fellowship, and Post-Graduate Internship Training Programs Specialty medical training programs for residents, fellows, and post-graduate interns, delivered at the Philippines' largest training hospital. Programs cover all 20 clinical departments and lead to board-eligible specialty certification. Applications are processed through the STEP (Specialty Training E-Submission) portal including document upload, application tracking, and onboarding management.
• Telemedicine Services

Quantifiable outcome

• 50% de-escalation rate of severely ill COVID-19 patients to improved status
• +3 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Twelve partnerships are on record, tiered minor, core and major.

• Toyota Mobility Clinic (Ternate, Cavite)minorStrategic or Co-development Partner · 20 April 2026Toyota Motor Philippines partnered with PGH to establish a mobility clinic in Ternate, Cavite, bringing healthcare services to underserved communities. The grand launch and ceremonial turnover took place on April 20, 2026.
• UP College of MedicinecoreStrategic or Co-development Partner · 13 October 2025PGH serves as the primary training hospital for UP College of Medicine students, residents, and fellows, with joint research and academic programs including the Faculty Research Forum and various training initiatives.
• Phi Lambda Delta SororityminorStrategic or Co-development Partner · 19 August 2025Partnership for the Milk Matters Convention supporting PGH Neonatal Intensive Care Unit (NICU) babies, including milk-letting activities, public health lectures, and HIV screening for donating mothers.
• Eye Bank Foundation of the PhilippinesminorStrategic or Co-development Partner · 12 October 2022Partnership for eye banking and ophthalmology services, with the foundation providing institutional video support and collaborative programs for eye care and cornea donation services.
• Global Clubfoot Programme / Ponseti Method PartnersminorStrategic or Co-development Partner · 1 June 2021PGH's annual World Clubfoot Day celebrations recognize the Ponseti method treatment program for clubfoot in children, with collaboration from international organizations promoting this treatment approach.
• Biotech Japan Philippines (BiotechJP)minorStrategic or Co-development Partner · 15 June 2020BiotechJP donated specialized rice products (ECHIGO low-protein rice and GOHAN LITE low-glycemic rice) to PGH in memory of Senator Edgardo Angara. Products were distributed to poor communities and PGH patients, supporting dietary needs of those with chronic kidney disease and diabetes.
• St. Lukes Medical Center Global CitymajorOthers · 31 March 2020During the COVID-19 pandemic, St. Lukes Medical Center Global City (under CEO Dr. Arturo dela Peña) donated 48 Hillrom beds, 30 infusion pumps, and pledged PHP 10 million in assistance for medical supplies to support PGH's COVID-19 response as a designated referral center.
• Department of Health (DOH) PhilippinescoreStrategic or Co-development Partner · 30 March 2020DOH designated PGH as one of three COVID-19 Referral Centers in NCR and provided augmenting manpower (30 doctors, 60 nurses and technicians) plus committed to full government financial support, PPE supply, and metro-wide hospital coordination for the pandemic response.
• PGH Medical FoundationmajorStrategic or Co-development PartnerPGH Medical Foundation supports the hospital through fundraising, donations, and initiatives to provide hope and care for patients in need. Its tagline is 'Giving hope to those who have none.' The foundation partners with PGH for various programs and events, including the Milk Matters Convention supporting NICU babies.
• University of the Philippines Manila (UP Manila)coreStrategic or Co-development PartnerPGH is administered and operated by UP Manila. As the teaching hospital of the university, PGH benefits from academic integration, research collaboration, and institutional support from the university and its affiliated UP College of Medicine.
• Other NCR Hospitals (Government and Private)majorStrategic or Co-development PartnerCoordination among government and private hospitals across the National Capital Region during COVID-19, with PGH serving as a designated referral center accepting moderate to severely ill cases from other facilities that could not manage them.
• PhilHealth (Philippine Health Insurance Corporation)majorOthersAs the national health insurance provider, PhilHealth provides coverage and reimbursements for PGH services, enabling patients to access care with insurance-backed payment for covered procedures and hospitalizations.

Scale indicators10 records

Recent moves8 records

Expansion highlights5 records

Regional players

• Singapore General Hospital: Singapore's largest and oldest tertiary public hospital, flagship of SingHealth and an academic medical center. Comparable as the national public academic tertiary hospital of Singapore with training, research, and referral mandates analogous to PGH's in the Philippines.

Broad incumbents

• The Medical City: Major private tertiary hospital network headquartered in Pasig with multiple clinics across the Philippines and an outpatient center in Guam. Comparable as a full-service tertiary provider across 20+ clinical specialties, serving a similar patient population for complex care.
• Asian Hospital and Medical Center: Private tertiary hospital in Muntinlupa (Metro Manila) operated under a public-private partnership model. Comparable as a multi-specialty tertiary provider in the Philippines serving paying patients alongside a publicly-aligned mission.
• St. Luke's Medical Center: One of the Philippines' largest private tertiary hospital systems with multiple campuses (Quezon City, Global City, Taguig). Comparable as a leading multi-specialty tertiary hospital in the Philippines, though operating as a private commercial system rather than a public university hospital; St. Luke's Global City has also been a major crisis-response donor to PGH.
• Makati Medical Center: Long-established private tertiary hospital in Metro Manila offering multi-specialty inpatient and outpatient services. Comparable as a top-tier tertiary hospital in the National Capital Region competing for the same complex-case referral market as PGH.

Direct peers

• Lung Center of the Philippines: Government-owned specialty hospital in Quezon City focused on pulmonary and thoracic medicine. Designated alongside PGH as one of three COVID-19 referral centers in NCR; comparable as a co-equal public tertiary referral institution.
• Veterans Memorial Medical Center: Government-owned tertiary hospital in Quezon City administered for military veterans and the general public. Comparable as a government-funded tertiary hospital providing specialty care under public-sector governance.
• Jose R. Reyes Memorial Medical Center: DOH-retained public tertiary hospital in Manila providing general and specialty services. Comparable as a government tertiary hospital in Metro Manila serving indigent populations and receiving referrals from smaller facilities.
• National Kidney and Transplant Institute: Government-owned specialty hospital in Quezon City focused on renal and transplant care. Comparable as a state-owned tertiary referral institution under the DOH, sharing PGH's public-hospital mandate and inter-hospital referral network.

Others

• University of the Philippines Manila (UP Manila): PGH's parent institution and the health sciences center of the University of the Philippines system. Not a peer in service delivery but the academic governance counterpart that administers PGH and feeds its training and research pipelines.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/philippinegeneralhospitalofficial

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Philippine General Hospital