Volunteer Hospice of Clallam County

What Volunteer Hospice of Clallam County does

Volunteer Hospice of Clallam County (VHOCC) is an independent 501(c)(3) nonprofit founded in 1978 by Rose Crumb in Port Angeles, Washington, providing free hospice and palliative care, medical equipment lending, respite care, grief and bereavement support, and community death education to terminally ill patients and their families across Clallam County (Port Angeles, Sequim, Diamond Point to Joyce). All services are delivered free of charge with no time limits, funded entirely through community donations, foundation grants, and an army of over 180-190 trained volunteers, with no billing to Medicare, Medicaid, private insurance, or any government agency.

The service portfolio comprises nine core lines: hospice and palliative care with 24/7 on-call nursing, a Lending Closet program that loans durable medical equipment (walkers, wheelchairs, hospital beds) to any community member, respite care for family caregivers, equipment delivery and installation, grief support groups and one-on-one bereavement sessions, an annual Remembrance Ceremony, a Soul Care program featuring a bi-monthly online Speaker Series and monthly Death Cafes, and an end-of-life information resource library. A small paid clinical and administrative staff (11-50 employees) supports operations, supplemented by a board of directors with deep local and hospice-sector credentials.

VHOCC's business model is fully community-funded through donations, foundation grants (Albert Haller Foundation, First Federal Community Foundation, Olympic View Community Foundation, McDonald Foundation, and others), hospital guilds, and recurring community fundraisers. Washington State's 1988 hospice licensure law includes a specific exemption for volunteer hospices that do not bill for services, allowing VHOCC to operate independently of government reimbursement constraints and retain full discretion over its care model. Marketing and patient acquisition rely on physician referrals, word-of-mouth from bereaved families, a website, Facebook, YouTube, quarterly newsletters, and community events. The organization holds 501(c)(3) status (EIN 91-1076440) and is governed by an independent board, currently led by Executive Director Priya Jayadev.

Name

Volunteer Hospice of Clallam County

Legal name

Volunteer Hospice of Clallam County

Website

https://volunteerhospice.org

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

11–50 employees

Short description

Volunteer Hospice of Clallam County is an independent 501(c)(3) nonprofit founded in 1978 that delivers free hospice, palliative, grief, and respite care plus medical equipment loans to terminally ill patients and families across Clallam County, Washington, funded entirely by community donations and 180+ volunteers.

Ownership category

akta.pro rank

Product category

Hospice & Palliative Care Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Other Individual and Family Services (624190), Voluntary Health Organizations (813212)

SIC

Services-Home Health Care Services (8082), Services-Social Services (8300)

akta.pro primary industry

Palliative Care, Hospice & Serious Illness Support (BPAGACAK)

akta.pro secondary industries

Volunteer & Companion Support Services (Hospice Volunteer Programs) (HSABAFAO), Non-Hospice Serious-Illness / Community-Based Palliative Care (In-Home) (HSABAFAF), Bereavement & Grief Support Services (Family Aftercare) (HSABAFAI), Respite Hospice Care (Short-Term Relief) (HSABAFAD), Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO)

Keywords

• Hospice care services
• Palliative care support
• Medical equipment lending
• Grief bereavement programs
• Community end-of-life care

Headquarters

HQ city

Port Angeles

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Others

Revenue model

1. Community Donations and Grants: VHOCC is entirely community-funded. All contributions come from donors and volunteers. The organization does not bill any insurance company or government agency for services.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

Volunteer Hospice of Clallam County (VHOCC) provides free hospice and palliative nursing care, respite care, medical equipment lending, and grief and bereavement support to terminally ill patients and their families in Clallam County, Washington. All services are delivered at no cost to patients and are funded entirely through community donations, grants, and volunteer effort, with no billing to insurance or government programs.

Product overview

Volunteer Hospice of Clallam County (VHOCC) is a nonprofit hospice organization offering a unified portfolio of end-of-life care services. The organization provides hospice and palliative care, medical equipment lending through the Lending Closet, respite care, equipment delivery, grief and bereavement support, and community education programs including the Speaker Series, Death Cafes, and annual Remembrance Ceremony. All services are provided free of charge without billing insurance or government programs, funded entirely through community donations and volunteers.

Differentiator

Problem solved

Functional benefit

Products and services

• Hospice Care Professional nursing care at end-of-life for terminally ill patients, providing physical, emotional, and spiritual support with 24/7 nursing availability. Provided free of charge to patients and families in Clallam County.
• Palliative Care Professional nursing care support for individuals with chronic life-limiting conditions, designed to improve quality of life through symptom management. Provided free of charge.
• Lending Closet Program Free medical equipment lending program available to anyone in the community, offering items such as walkers, wheelchairs, crutches, hospital beds, and other durable medical equipment at no charge.
• Respite Care Temporary relief for family caregivers, providing companionship to patients and short-term breaks for caregivers through trained volunteers and paid caregivers.
• Equipment Delivery Delivery and installation services for medical equipment including hospital beds, transfer poles, and trapeze bars for patients on the hospice caseload.
• Grief & Bereavement Program Comprehensive grief support including individual support, support groups (4-6 week sessions in Sequim and Port Angeles), and the annual Remembrance Ceremony.
• Soul Care Program Educational and awareness-raising program featuring the bi-monthly Speaker Series (with recordings on YouTube), monthly Death Cafes for informal discussions about death and dying, and a directory of spiritual care providers.
• End-of-Life Information Resources Brochures, templates, checklists, and resources covering body disposition, essential documents, caregiver agreements, symptom management, and funeral planning.
• Remembrance Ceremony Annual ceremony held every February open to anyone in the community, featuring readings of patient names and candle lighting to honor loved ones who have died.

Quantifiable outcome

• Over 40 years of continuous service since 1978
• +1 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• KSQM-FMminorStrategic or Co-development PartnerLocal radio station that collaborates with VHOCC on Death Cafes in Sequim and other community programs.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Hospice of Santa Cruz County: Independent nonprofit community hospice in California; closely comparable model to VHOCC with a former VHOCC board director having previously served as its CEO. Same nonprofit, community-funded hospice delivery structure.
• Zen Hospice Project: San Francisco-based nonprofit hospice with a strong volunteer-driven model; VHOCC's Volunteer Services Manager previously trained there under Frank Ostaseski. Comparable volunteer-led hospice philosophy.

Broad incumbents

• Hospice Foundation of America: National nonprofit that supports the hospice ecosystem through education, public awareness, and grief programs — overlapping with VHOCC's Soul Care / Speaker Series / community education mission at a national scale.
• National Hospice and Palliative Care Organization (NHPCO): National trade association representing hospice and palliative care providers; serves as the policy/advocacy umbrella under which VHOCC operates and would compare against industry-wide standards.
• Providence Hospice (Sound Region / PNW): Large regional health system hospice provider operating across the Pacific Northwest; comparable clinical hospice/palliative services but delivered as part of a much larger hospital system and billed through Medicare/insurance.
• Evergreen Health Hospice (Puget Sound): Washington State hospital-affiliated hospice; comparable inpatient and home-based hospice services but embedded in a larger integrated health system with Medicare/insurance billing.

Regional players

• Assured Hospice (Assured Home Health & Hospice): Regional Pacific Northwest home health and hospice agency offering Medicare-billed hospice services in the same geography; comparable clinical offerings but very different funding model (insurance-based vs. community donations).
• Hospice of the Northwest: Nonprofit hospice serving Northwest Washington (Skagit, Island, San Juan, Whatcom counties); geographically adjacent community-hospice peer to VHOCC's Clallam County service area, with overlapping populations along the Olympic Peninsula.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@volunteerhospice
• Facebookfacebook.com/Volunteerhospiceofclallamcounty

Revenue estimate

Valuation estimate

Number of profiles

Profiles19 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Volunteer Hospice of Clallam County