Community Health of East Tennessee

What Community Health of East Tennessee does

Community Health of East Tennessee, Inc. (CHET, formerly REACHS) is a grassroots private nonprofit founded in 1980 and incorporated in Tennessee, headquartered in La Follette / Jacksboro in Campbell County. The organization delivers health, education, social, and community services to residents of Campbell and surrounding East Tennessee counties through an integrated portfolio of eight programs: a Health Clinic, Behavioral Health, Dental, Black Lung Clinic (supporting coal miners filing federal claims), Family Services Center, Recovery Court (an 18-24 month addiction-recovery diversion program for non-violent felons in the state's 8th Judicial District), Financial Empowerment Initiative, and the Dolly Parton Imagination Library affiliate (operating since 2002, providing up to 60 free age-appropriate books per child from newborn to age five). Customer segments include geographically-defined underserved rural residents, children ages 0-5, adults with non-violent felony convictions and substance-use disorders, and victims of domestic violence and financial abuse. Service delivery is conducted at two physical locations (130 Independence Lane, Jacksboro for administration and the La Follette Health Clinic/Black Lung Clinic) and through direct community outreach, with online enrollment for Imagination Library and an online financial literacy course hosted via NNEDV.org.

CHET's underlying technology stack is minimal: a Squarespace-hosted website (chetn.org), a Facebook page (CommHealthET), a separate Facebook page for the Financial Empowerment Initiative, and access to a third-party online course delivery platform for the Rutgers-validated Allstate Foundation financial literacy curriculum. No proprietary technology, mobile application, API, SDK, patents, trademarks, or AI/ML components are documented. Core operations are staff-driven and case-managed, with no evidence of digital workflow automation or remote-service scaling.

Revenue is sourced from individual and organizational donations, a state grant contract with the Tennessee Department of Mental Health and Substance Abuse Services funding Recovery Court operations, and local-affiliate arrangements (Imagination Library). All end-user-facing services — clinical care, behavioral counseling, dental, dental assistance, financial literacy education, and Imagination Library enrollment — are provided free of charge to participants, meaning CHET monetizes exclusively through donations and grants rather than per-service fees. The go-to-market motion is community-led: direct program enrollment, grassroots outreach, volunteer committees, and fundraising events rather than sales-marketing infrastructure. Headcount is in the 51-100 range, managed by a small executive team including COO Sandy Webber, Senior Case Manager Rhonda Madden, and Case Manager Kasey Raines.

Name

Community Health of East Tennessee

Legal name

Community Health of East Tennessee, Inc.

Website

https://chetn.org

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

11–50 employees

Short description

Community Health of East Tennessee is a grassroots nonprofit serving Campbell and surrounding East Tennessee counties since 1980, delivering integrated health, behavioral health, dental, addiction-recovery court, financial literacy, and early-literacy programs to underserved rural residents.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Individual and Family Services (6241), Offices of Mental Health Practitioners (except Physicians) (621330)

SIC

Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Community-Based Preventive & Health Promotion Clinics (HLAFAGAO)

akta.pro secondary industries

Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA), Mental Health & Crisis Support Services (BPAGACAD), Public Health & Health Equity Organizations (BPAGACAL), Behavioral Health Population Health, Quality & Outcomes Measurement (HLAEAHAI), Health Equity, Access & Social Determinants Programs (BPAIAJAO), Youth Mental Health, Counseling & Wellbeing (Education-Linked) Nonprofits (BPAGADAK)

Keywords

• Community health services
• Primary care clinic
• Behavioral health counseling
• Dental care services
• Social support programs

Headquarters

HQ city

La Follette

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Infrastructure

Revenue model

1. Donations and Charitable Contributions: The organization accepts monetary donations from individuals and organizations to enhance programs and serve more community members.
2. Government Grants: Funded under grant contract with the State of Tennessee, Department of Mental Health and Substance Abuse Services for Recovery Court program operations.
3. Dolly Parton Imagination Library Affiliate: Operates as Campbell County affiliate for Dolly Parton Imagination Library since 2002, providing free books to children newborn to age 5.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Community Health of East Tennessee (CHET) is a grassroots nonprofit founded in 1980 (formerly REACHS) that provides integrated primary medical, dental, behavioral health, and social services to underserved residents of Campbell County and East Tennessee from its La Follette/Jacksboro base. Its offering spans a Health Clinic, Black Lung Clinic, Family Services Center, Recovery Court, Financial Empowerment Initiative, and the Dolly Parton's Imagination Library reading program for young children.

Product overview

Community Health of East Tennessee is a grassroots non-profit organization (formerly REACHS since 1980) providing community health and social services across Campbell and surrounding counties in East Tennessee. The organization operates multiple programs including Health Clinic, Behavioral Health, Dental, Black Lung Clinic, Family Services Center, Recovery Court, Financial Empowerment Initiative, and Dolly Parton's Imagination Library. These programs work together to address health, education, social, and community development needs in the region.

Differentiator

Problem solved

Functional benefit

Products and services

• Health Clinic Primary medical care clinic serving uninsured, underinsured, and low-income residents of Campbell County and surrounding East Tennessee with general primary care services.
• Behavioral Health Services
• Dental Services
• Black Lung Clinic
• Family Services Center
• Recovery Court
• Financial Empowerment Initiative
• Dolly Parton's Imagination Library

Quantifiable outcome

• Free books delivered monthly to children newborn to age 5, providing up to 60 free books per child
• +2 more outcomes

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• Dolly Parton Imagination LibrarycoreStrategic or Co-development Partner · 1 January 2002CHET serves as the Campbell County affiliate for Dolly Parton Imagination Library since 2002. The partnership provides free age-appropriate books to children from newborn to age 5 each month in their home, with up to 60 free books per child. CHET manages enrollment and local program operations while Dolly Parton Imagination Library provides the book delivery system and content.
• The Allstate FoundationcoreStrategic or Co-development PartnerCHET's Financial Empowerment Initiative partners with The Allstate Foundation (formerly Purple Purse) to bring the Moving Ahead Through Financial Management Curriculum. The Allstate Foundation provides the validated 15-year curriculum that has been Rutgers University validated, covering financial literacy topics including budgeting, credit, savings, and financial abuse awareness.
• The National Network to End Domestic Violence (NNEDV)coreStrategic or Co-development PartnerPartnership to deliver the Moving Ahead Through Financial Management curriculum online at NNEDV.org. NNEDV provides the online learning platform and resources for the financial literacy program targeting domestic violence survivors and financial abuse victims.
• The Tennessee Coalition to End Domestic and Sexual ViolenceminorStrategic or Co-development PartnerState-level partnership to bring financial literacy education and financial abuse awareness resources to Tennessee communities through the Financial Empowerment Initiative.
• NARCP (National Association of Recovery Court Professionals)minorStrategic or Co-development PartnerRecovery Court team members are members of NARCP since 2014, providing professional development, certification support, and access to best practices in recovery court operations.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Cherokee Health Systems: Federally Qualified Health Center based in East Tennessee operating integrated medical, behavioral health, and dental services across rural counties. Directly comparable to CHET in mission, geography, and multi-program community health delivery model.
• Helen Ross McNabb Center: East Tennessee-based nonprofit providing mental health, substance use, and social services across multiple counties. Comparable in regional nonprofit structure, behavioral health focus, and grant-funded program mix serving underserved populations.
• Frontier Health: Northeast Tennessee behavioral and community health services nonprofit offering mental health, substance abuse, and primary care across rural Appalachian counties. Comparable in rural Tennessee footprint and integrated behavioral/primary care model.
• Dayspring Family Health Center: Federally Qualified Look-Alike community health center in rural East Tennessee providing primary care, behavioral health, and enabling services. Comparable as a small rural FQHC-style organization with a multi-program service model in the same region.

Others

• Appalachian Regional Commission: Federal-state economic development partnership targeting Appalachian communities including East Tennessee. Comparable as a funding and policy ecosystem player relevant to CHET's rural Appalachian service area and grant strategy.
• Tennessee Primary Care Association: Membership and advocacy organization representing Tennessee's community health centers including FQHCs and Look-Alikes. Comparable as an ecosystem enabler for community health providers serving similar patient populations in Tennessee.

Broad incumbents

• BlueCare Tennessee: Tennessee managed care organization delivering behavioral health and TennCare services statewide. Comparable as a major Tennessee funder and behavioral health service provider that CHET may partner or contract with for behavioral health services.

Regional players

• Ridgeview Behavioral Health Services: East Tennessee mental health and substance abuse treatment provider serving rural communities including those near Campbell County. Comparable in rural behavioral health delivery, though Ridgeview has a more clinically focused scope than CHET's diversified portfolio.

Emerging players

• Tennessee Coalition to End Domestic and Sexual Violence: Statewide coalition addressing domestic and sexual violence with member programs across Tennessee. Directly comparable as CHET's stated partner for the Financial Empowerment Initiative and aligned mission on domestic violence services.
• Catholic Charities of East Tennessee: Regional faith-based social services nonprofit providing counseling, family support, and emergency assistance across East Tennessee. Comparable in multi-county social service delivery and rural community-based programming model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CommHealthET
• LinkedInlinkedin.com/company/community-health-of-east-tennessee-inc-

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Health of East Tennessee