What Shinsegae I&C does

Shinsegae I&C is a Seoul-headquartered retail technology subsidiary of Shinsegae Group, one of South Korea's largest conglomerates with operations spanning department stores, hypermarkets, convenience stores, online retail, food, construction, hotels, and financial services. Established as a dedicated digital retail technology entity, the company provides AI, cloud, platform, IT services, EV charging, education, and gaming publishing solutions primarily to retail enterprises and large corporations in Korea. Its headquarters are at Centerfield EAST, 24th floor, on Teheran-ro in Gangnam-gu, Seoul, and it operates with a headcount in the 501-1000 range.

The company's product portfolio is organized around seven business areas: Business AI (Analytics and Vision), Cloud (services, infrastructure, data center, value-added services), Platform Services (Spharos POS, Membership, Hardware), IT Services (system operations, development/integration, retail integration management, smart business, information security), EV Charging (Spharos EV), Education Platform (Spharos Academy), and BIZ (solution distribution, game/device business, smart infrastructure). It operates five wholly-owned Spharos subsidiaries (POS, Cloud EDI, EV, Safety, Academy) plus adjacent brands including goodMD (healthcare), eCvan (logistics), eCtax, and eCdocu. Its cloud go-to-market is anchored by an AWS partnership that earned the company the AWS 2026 KPPL Partner Award in the retail sector. The company also publishes games globally, releasing Solateria for PC in March 2026 and both Solateria and My Little Puppy as console packages in June 2026.

The business model combines subscription/recurring revenue from AI, cloud, platform, EV charging, and education services with professional services revenue from system operations and integration work, plus transaction and licensing fees from game publishing and solution distribution. Primary customers are retail businesses and enterprise IT buyers in Korea, served via direct B2B field sales, the Shinsegae Group's internal ecosystem (Emart, Shinsegae Department Store, SSG.COM, etc.), and the AWS cloud marketplace. Reported financials for 2021-2025 indicate revenue in the ~424-478 billion KRW range (~$300-350M USD), with gross margins around 14-16%, EBITDA margins around 11-12%, and modest year-over-year growth in 2025. The customer base is heavily anchored to the parent group, creating a stable but concentrated revenue profile.

Name

Shinsegae I&C

Legal name

SHINSEGAE I&C Inc.

Website

https://shinsegae-inc.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Shinsegae I&C is a Seoul-based retail technology subsidiary of Shinsegae Group providing AI, cloud, POS, EV charging, IT, and education services primarily to Korean retail and enterprise customers. It operates the Spharos platform family of wholly-owned brands and also publishes games globally.

Ownership category

akta.pro rank

Product category

Retail Technology

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Software Publishers (513210), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Identity Governance & Administration (IGA) (HDAEAJAE)

akta.pro secondary industry

Identity Governance & Administration (IGA) (BPAMAEAC)

Keywords

• Retail technology solutions
• Cloud infrastructure services
• AI analytics platforms
• Point-of-sale systems
• Digital transformation services

Headquarters

HQ city

Seoul

HQ country

South Korea

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales

Revenue model

1. AI & Analytics Services: AI-powered analytics and vision solutions for retail businesses
2. Cloud Infrastructure & Services: Cloud services including infrastructure, data center operations, and增值 services
3. Platform Services (POS, Membership): Point-of-sale and customer membership platform solutions
4. IT Services: System operations, development/integration, retail management, smart business, information security
5. EV Charging Infrastructure: Electric vehicle charging network services through Spharos EV brand
6. Education Platform: Spharos Academy and university/SW talent development programs
7. Game Publishing: Publishing games like Solateria and My Little Puppy for global console release
8. BIZ Solutions: Solution distribution, gaming devices, smart infrastructure solutions

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Shinsegae I&C is a global retail technology company that develops and operates AI, cloud, platform, IT service, EV charging, and education solutions for enterprise retail and business customers. Its portfolio includes the Spharos family of platforms (POS, Cloud EDI, EV, Safety, Academy), AI Analytics and AI Vision capabilities, cloud infrastructure and data center services, membership platforms, system integration, and IT security services. The company also publishes game titles such as Solateria and My Little Puppy for global PC and console markets.

Product overview

Shinsegae I&C is a global retail tech company providing a multi-faceted platform and service portfolio. The core offerings include AI capabilities (Analytics and Vision), Cloud services (Cloud Services, Cloud Infrastructure, Data Center), Platform Services (POS, Membership, Hardware), IT Services (System Operations, Development/Integration, Retail Management, Smart Business, Information Security), EV Charging infrastructure, Education platforms (Spharos Academy), and BIZ operations (Solution Distribution, Game/Device Business, Smart Infrastructure). The company operates brands including Spharos POS, Spharos Cloud EDI, Spharos EV, Spharos Safety, and Spharos Academy, while also publishing games such as Solateria and My Little Puppy.

Differentiator

Problem solved

Functional benefit

Brands

• Spharos Academy: Education platform for SW talent development under the company's edu platform division.
• Spharos Cloud EDI
• Spharos EV
• Spharos POS
• Spharos Safety
• goodMD
• eCvan
• eCtax
• eCdocu
• 플그림

Products and services

• Spharos POS Point-of-sale platform solution for retail operations management, used by retailers to run checkout, transactions, and store operations.
• Spharos Cloud EDI Cloud-based Electronic Data Interchange service for business document exchange between trading partners.
• Spharos EV Electric vehicle charging platform and infrastructure solution for operating EV charging networks.
• Spharos Safety Safety management platform solution for enterprise safety operations and incident management.
• Spharos Academy Education and training platform for software talent development, including AI leadership programs and university/SW talent development partnerships.
• Solateria Metroidvania game with parry-focused combat system and hand-drawn visuals, published by SHINSEGAE I&C for PC and later as a console package globally.
• My Little Puppy Game IP title published by SHINSEGAE I&C, released as a console package with global exclusive distribution.

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature7 records

Partnerships

Four partnerships are on record, tiered core and minor.

• AWS (Amazon Web Services)coreTechnology or Integration · 1 June 2026AWS partnership for cloud solutions distribution. Shinsegae I&C serves as an AWS partner, providing cloud infrastructure, data center, and cloud services to customers. Awarded AWS 2026 KPPL Partner Award in retail sector.
• Seoul National University College of EngineeringcoreStrategic or Co-development Partner · 1 June 2026MOU signed for AI leadership development and industry-academia cooperation. Aims to cultivate AI talent and strengthen research collaboration between industry and academia.
• Studio DoodalminorOEM/ Whitelabel/ Licensing Partner · 1 March 2026Studio Doodal developed Solateria, a metroidvania game, published globally by SHINSEGAE I&C for PC (released March 12, 2026). Shinsegae I&C handles publishing and distribution.
• Shinsegae Group CompaniescoreChannel Partner/ Reseller/ DistributorPart of Shinsegae Group, distribution through affiliated companies including Shinsegae Department Store, Emart, Emart24, SSG.COM, and other retail subsidiaries. Internal ecosystem for retail solutions deployment.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• SK C&C (SK Inc.): IT services arm of SK Group operating large-scale cloud and IT services across Korea. Comparable in scale and role as a Korean conglomerate's digital/IT platform serving enterprise and group-affiliated customers.
• LG CNS: IT services subsidiary of LG Group offering cloud, smart factory, ERP, and AI solutions. Comparable as another major Korean conglomerate IT arm providing enterprise digital transformation and managed services.
• Samsung SDS: IT services arm of Samsung Group providing cloud, AI, logistics, and digital transformation solutions to Korean enterprises. Directly comparable as a conglomerate-affiliated IT services platform serving large Korean corporations with similar cloud and digital transformation offerings.
• Hyundai Autoever: IT services arm of Hyundai Motor Group providing cloud, mobility platforms, and digital solutions. Comparable as another Korean conglomerate-affiliated IT services firm leveraging parent ecosystem while serving external enterprise customers.

Direct peers

• CJ Olive Networks: IT services arm of CJ Group providing cloud, digital transformation, and retail-tech solutions. Direct comparable as a Korean conglomerate's IT subsidiary serving retail and food service verticals with similar managed services offerings.
• Kakao Enterprise: Korean AI and cloud services arm of Kakao Group providing enterprise AI, cloud, and digital solutions. Comparable as a major Korean tech-affiliated platform competing for enterprise cloud and AI workloads.
• Lotte Data Communication: IT services arm of Lotte Group providing digital transformation, cloud, and retail-tech solutions. Most direct comparable as a Korean retail conglomerate's IT subsidiary with similar focus on retail digitalization and group-ecosystem distribution.
• Douzone: Korean enterprise software and cloud services company providing ERP, cloud, and groupware solutions to Korean SMEs and enterprises. Comparable as a Korean IT services and cloud platform serving domestic enterprise customers.
• Naver Cloud: Korean cloud and AI platform company competing for enterprise cloud, AI, and digital transformation workloads in Korea. Directly comparable as a domestic cloud and AI provider targeting enterprise and retail use cases.

Regional players

• GS Retail / GS ICT: Korean retail conglomerate with adjacent IT and digital operations serving convenience stores and supermarkets. Comparable as a Korean retail-affiliated entity investing in retail digitalization, though less IT-focused than Shinsegae I&C.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@shinsegae
• Facebookfacebook.com/shinsegae
• LinkedInlinkedin.com/company/shinsegae-inc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments4 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Shinsegae I&C