Mercatis

What Mercatis does

Mercatis GmbH is a privately held German software development and consulting firm founded in 1999 and headquartered in Ulm, operating from a company-owned building in the Ulm Science Park II since 2017. The firm delivers custom software development, AI transformation services, digitalization consulting, and cloud solutions to enterprise clients in Germany and the broader DACH region, including 5 DAX30 companies and organizations with more than 100,000 employees. Its core verticals are logistics, automotive, retail, energy, and e-mobility, with additional reach into food & beverage, pharma, telecommunications, manufacturing, public sector, travel, and finance.

The company's product portfolio centers on three proprietary assets: LISA Intralogistik, a modular warehouse management system handling millions of daily goods movements; Otis, an enterprise AI platform integrating LLMs, RAG, and AI agents via the Model Context Protocol; and QM Software, a web-based quality management documentation solution. Underlying technology is built primarily on Java/JEE/Web with cloud-native architecture supporting Azure, AWS, and Scaleway, delivered through an agile DevOps model. The firm is ISO 9001:2015 and ISO/IEC 27001:2022 certified and collaborates with the University of Ulm on research and talent development.

Mercatis generates revenue through a mix of professional services (custom software projects, AI transformation engagements) and product sales (LISA enterprise software, QM Software subscription/recurring revenue). Pricing is project-based and not publicly disclosed. The firm has remained privately funded since inception, with no external investment rounds disclosed, and operates as a Gesellschaft mit beschränkter Haftung (GmbH) under German law.

Name

Mercatis

Legal name

mercatis GmbH

Website

https://mercatis.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

51–100 employees

Short description

Mercatis is a privately held German software firm (founded 1999, Ulm) that delivers custom software, AI transformation, and proprietary products (LISA WMS, Otis AI platform, QM Software) to enterprise DAX30 and large Mittelstand clients across DACH verticals including logistics, automotive, retail, energy, and e-mobility.

Ownership category

akta.pro rank

Product category

Enterprise Software Development

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Software Publishers (5132)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Prepackaged Software (7372)

akta.pro industry

PRIMARYBPAEAFAE

Cloud-Native Application Development (Containers/Kubernetes/Serverless)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Application Development & Modernization

SECONDARYBPAEAGAH

Enterprise Integration, iPaaS & Middleware Services (API/EDI)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Enterprise Applications Services (ERP/CRM/HRIS)

SECONDARYBPAEAMAC

Cloud Operations Outsourcing (Cloud Managed Operations)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Outsourcing & Offshoring Services

Keywords

• Custom enterprise software
• Warehouse management software
• AI transformation consulting
• Quality management software
• Cloud application development

Headquarters

HQ city

Ulm

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Custom Software Development: Tailored software solutions including portals, applications, and systems developed to fit specific customer requirements and integrate seamlessly with existing IT infrastructure.
2. AI Transformation Services: End-to-end AI integration services from initial concept through prototypes to production deployment, including the Otis AI platform implementation.
3. LISA Intralogistics Software: Intelligent warehouse management system with modular design, sold and implemented as enterprise software solutions.
4. Quality Management Software: Flexible QM documentation software for quality requirements implementation and compliance documentation.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Mercatis (mercatis GmbH) develops enterprise software on a Java/JEE and cloud-native (Azure, AWS, Scaleway) stack, delivering both proprietary products — LISA warehouse management software, the Otis AI platform, and QM Quality Management software — and bespoke Individualsoftware (custom portals, applications, and systems) for clients. The firm complements software delivery with Digitalisierung (digitalization consulting), AI transformation services from concept through prototype to production, and Cloud solutions for on-premise, public, private, or hybrid architectures.

Product overview

Mercatis offers a portfolio of proprietary software products alongside consulting and development services. The core products are LISA Intralogistik (a modular warehouse management system), Otis (an enterprise AI platform enabling LLM integration, RAG, and AI agents), and QM Software (a quality management documentation solution). These are complemented by professional services including custom software development, digitalization consulting, and cloud solutions. The product portfolio is organized around three named software products (LISA, Otis, QM Software) supplemented by a services practice covering individual software, digital transformation, and cloud infrastructure — delivered via an agile, DevOps-oriented approach.

Differentiator

Problem solved

Functional benefit

Products and services

• LISA Intralogistik (LISA WMS) Intelligent, modular warehouse management system covering warehouse, transport, and administration, with modules for goods receipt/issue, picking, replenishment, transport control, quality assurance, Cockpit and reporting. Scales from small warehouses to international trading operations and processes millions of daily goods movements. Sold and implemented as enterprise software for logistics-intensive companies.
• Otis AI Platform Customizable enterprise AI codebase that enables AI chat, document search, "chat my data" analytics, and intelligent automation within existing IT landscapes, supporting self-hosted models, private cloud, or public LLMs with RAG over documents/databases and MCP-based tool integration. Designed for customers that need secure, flexible AI integration with full data control and branding options.
• QM Software (Qualitätsmanagement) Flexible, web-based quality management documentation solution covering inspection processes, certificates, lab data, supplier evaluations, audits, and compliance with ERP/WMS integration. Serves food, manufacturing, and other regulated industries that need branch-spanning, configurable quality requirements documentation.
• Individualsoftware (Custom Software Development) Bespoke development of portals, Fachapplikationen, and systems tailored to specific business processes, ranging from compact projects spanning a few days to complex multi-year developments processing millions of daily transactions. Includes DeOps-based operation and continuous evolution of mission-critical enterprise systems for DAX 30 and large Mittelstand clients.
• Digitalisierung (Digitalization Services) Digital transformation consulting covering optimization of communication and interaction with partners, employees and customers, process improvement, AI integration, and system modernization — delivered pragmatically and efficiently to close concrete digitalization gaps.
• Cloud Solutions Cloud development and migration services covering on-premise, public cloud (Azure, AWS, Scaleway), private cloud, or hybrid architectures. Designs scalable cloud solutions built to handle millions of daily users and integrated with the customer's existing IT landscape.

Quantifiable outcome

• Millions of daily goods movements processed
• +3 more outcomes

Named customers2 records

Segments12 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability9 records

Feature3 records

Partnerships

One partnership is on record.

• University of UlmminorStrategic or Co-development PartnerCollaborative research development with University of Ulm, including cooperation on research projects and through working student programs and Bachelor/Master thesis collaborations. Research partnerships create competitive advantages for customers and enable continuous cost optimization and further development of logistics processes.

Scale indicators6 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• PSI Software AG: German software vendor specializing in logistics, production, and energy management software. Directly comparable to Mercatis's LISA warehouse management and energy/utility offerings.
• msg systems AG: Germany-based IT consultancy and software developer with industry-specific solutions across automotive, insurance, and logistics — overlapping with Mercatis's vertical portfolio and DevOps delivery model.
• codecentric AG: German software development and consulting firm specializing in Java/cloud-native engineering — directly comparable to Mercatis's Java/JEE and cloud-native delivery model.
• adesso SE: German-headquartered IT services company with a comparable mix of custom software development, consulting, and vertical industry solutions (including insurance and public sector). Closely matches Mercatis in scale and German enterprise client base.
• OPITZ CONSULTING: German IT consultancy providing custom software, integration, and digitalization services to mid-market and enterprise customers. Similar scope of custom development and platform integration work.
• Senacor Technologies: German IT services and software development firm focused on large enterprise customers in financial services and other regulated industries. Comparable in custom development and agile DevOps delivery to DAX-equivalent clients.

Broad incumbents

• Capgemini: Global IT services and consulting leader with significant presence in Germany. Competes with Mercatis for large custom development and digital transformation engagements with DAX30 clients.
• Arvato Systems: Bertelsmann-owned IT services and software subsidiary providing custom development, cloud, and industry solutions (including logistics and retail). Broader portfolio than Mercatis but overlapping customer base in DACH.
• T-Systems: Deutsche Telekom subsidiary providing large-scale IT services, cloud, and custom development for DAX-equivalent European enterprises. Comparable enterprise client base with much larger delivery capacity.
• SAP SE: Global enterprise software incumbent with broad offerings including supply chain, quality management, and an emerging enterprise AI portfolio. Represents both a partner ecosystem and a competitive threat to Mercatis's vertical software products.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mercatis