What Arrowhead Towne Center does

Arrowhead Towne Center is an enclosed regional shopping mall located at 7700 W. Arrowhead Towne Center in Glendale, Arizona, founded in 1993 and operating as a property within the Macerich (NYSE: MAC) real estate investment trust portfolio. The asset comprises more than 180 retail stores across multiple levels, anchored by Macy's, Dillard's, JCPenney, and Dick's Sporting Goods, and supplemented by a roster of specialty tenants including Sephora, lululemon, Urban Outfitters, H&M, Kendra Scott, and Vans. A food court with over 15 fast-casual operators (Chipotle, Jamba Juice, Johnny Rockets, Panda Express) plus full-service restaurants such as Sizzle Korean Barbecue and Chompie's, alongside entertainment venues AMC Theatres, Round1 Bowling & Arcade, and Spo-Cha Sports Challenge, convert the property from a pure shopping format into a multi-purpose shopping, dining, and entertainment destination serving the West Valley Phoenix metropolitan trade area.

The mall's underlying operations and revenue mechanics are conventional real estate leasing rather than technology-enabled: the company generates recurring subscription-equivalent revenue from leasing retail space to national and local brand tenants, with pricing determined by individual retailers at the storefront level. Go-to-market is direct-to-consumer via the physical asset itself, supplemented by a modest digital marketing stack comprising a Facebook page (facebook.com/ShopArrowhead), an Instagram presence (instagram.com/arrowheadtownecenter), an email newsletter, and the official website driving footfall through events and sale promotion. Operational decisions and corporate strategy are executed through the parent Macerich platform, including a Specialty Leasing Manager and Senior Manager, Marketing on site, with AVP Business Development functions (Melissa Buxton) handling media, sponsorship, and tenant-portal relationships including the Macerich QuikSpace program. No proprietary technology platform, AI/ML systems, patents, or API integrations are described in the source material.

Customers are organized in two horizontal segments: West Valley Phoenix area consumers seeking shopping, dining, and entertainment experiences (primary segment), and national and regional retail brands seeking prime real estate in a high-traffic Phoenix submarket (secondary B2B tenant segment). The property also operates a 1,000-square-foot Community Room and runs recurring community programs — blood drives with Vitalant, food-security partnerships with St. Mary's Food Bank, and educational engagements with Deer Valley and Peoria Unified School Districts — that function as both local-brand reinforcement and indirect tenant-marketing vehicles rather than as standalone revenue streams.

Name

Arrowhead Towne Center

Legal name

Arrowhead Towne Center

Website

https://arrowheadtownecenter.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Arrowhead Towne Center is a 1993-established enclosed regional shopping mall in Glendale, Arizona, owned by Macerich (NYSE: MAC), featuring 180+ retail stores anchored by Macy's, Dillard's, JCPenney, and Dick's Sporting Goods, plus dining and entertainment venues serving West Valley Phoenix consumers.

Ownership category

akta.pro rank

Product category

Shopping Mall / Retail Real Estate

NAICS

General Merchandise Retailers (455)

akta.pro primary industry

Regional Department Store–Anchored Multi-Category Retail (Store-in-Store) (CRAGAFAH)

Keywords

• Shopping mall operations
• Retail real estate leasing
• Anchor department stores
• Food court dining
• Entertainment venue leasing

Headquarters

HQ city

Glendale

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Marketing or Sales, Infrastructure, Others

Revenue model

1. Retail Tenant Leasing: Revenue generated from leasing retail space to national and local brands. Anchor tenants include Macy's, Dillard's, JCPenney, and Dick's Sporting Goods with smaller retail spaces for specialty stores.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Arrowhead Towne Center is a regional enclosed shopping mall in Glendale, Arizona that leases retail space to over 180 national, regional, and local tenants including anchor department stores Macy's, Dillard's, and JCPenney. The property generates revenue primarily from retail tenant leasing and provides a one-stop destination combining shopping, dining across a 15+ option food court and full-service restaurants, and entertainment including Round1 Bowling & Arcade, Spo-Cha Sports Challenge, and AMC Theatres. It is owned and managed by Macerich, a publicly traded REIT, and serves as the West Valley Phoenix's premier shopping destination.

Product overview

Arrowhead Towne Center is a regional shopping mall in Glendale, Arizona operated by Macerich. The property features over 180 retail stores across multiple levels, with anchor tenants including Macy's, Dillard's, and JCPenney. The mall offers a diverse dining experience through its food court with over 15 fast-casual options and full-service restaurants like Sizzle Korean Barbecue and Chompie's. Entertainment amenities include Round1 Bowling & Arcade, Spo-Cha Sports Challenge, and AMC Theatres. The property also provides community spaces including a 1,000-square-foot Community Room for events and hosts regular community programs and events.

Differentiator

Problem solved

Functional benefit

Products and services

• Arrowhead Towne Center Shopping Mall The West Valley's premier shopping destination featuring over 180 retail stores, anchor department stores (Macy's, Dillard's, JCPenney), specialty brands, and entertainment venues for consumers in the Phoenix metropolitan area.
• Dining and Food Court

Named customers10 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core and minor.

• Vitalant Blood ServicescoreStrategic or Co-development PartnerArrowhead Towne Center hosts regular Vitalant blood drives throughout the year to help ensure adequate blood supply for local Arizona hospitals. Vitalant needs 600 donors daily to maintain hospital needs across the state. This partnership addresses critical community healthcare needs.
• St. Mary's Food BankcoreStrategic or Co-development PartnerEstablished long-term community partnership with St. Mary's Food Bank, one of Arizona's largest food banks, to address food insecurity in the West Valley community.
• Deer Valley Unified School DistrictminorStrategic or Co-development PartnerEducational partnership helping Deer Valley USD schools achieve their educational goals and strive for success through potential sponsorships, donations, and community engagement.
• Peoria Unified School DistrictminorStrategic or Co-development PartnerEducational partnership with Peoria USD to support local schools' educational goals through community engagement and potential support programs.
• MacerichcoreStrategic or Co-development PartnerArrowhead Towne Center is owned and managed by Macerich, one of the nation's largest mall operators. Macerich provides property management, leasing, marketing, and business development support. Contact: Melissa Buxton, AVP Business Development.
• NetflixminorGTM or Marketing PartnerFilm production partner that has used Macerich properties including Arrowhead Towne Center for commercial filming and content creation.
• Cricket WirelessminorGTM or Marketing PartnerProduction partner that has filmed commercials at Macerich shopping centers.
• UniversalminorGTM or Marketing PartnerMajor film studio that has utilized Macerich mall properties for production work.
• NBCminorGTM or Marketing PartnerBroadcast network that has partnered with Macerich for filming at shopping center locations.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Arizona Mills: A competing Phoenix-metro value-oriented mall owned by Brookfield; directly competes for West Valley and Tempe consumer spend with a similar mix of outlet and discount retailers — a relevant same-metro peer.

Broad incumbents

• Brookfield Properties Retail: Operates a portfolio of U.S. super-regional malls (e.g., Tysons Corner, Downtown Brooklyn) similar in scale and tenant mix to Arrowhead; a major mall-REIT peer with comparable capital and operational resources.
• Simon Property Group: Largest U.S. mall REIT and direct Macerich competitor; broad overlap in tenant relationships, anchor strategy, and asset class, though Simon's portfolio is materially larger and more diversified.

Direct peers

• Tysons Corner Center: Brookfield-owned, large-format regional mall with Macy's, Nordstrom, Bloomingdale's, and AMC — directly comparable in enclosed super-regional mall format and tenant strategy.
• Destiny USA: A large regional super-mall in Syracuse, NY anchored by Macy's and JCPenney and featuring major entertainment tenants — directly comparable in enclosed-mall format combining retail, dining, and entertainment.
• King of Prussia Mall: A top-tier U.S. super-regional mall anchored by Macy's, Neiman Marcus, Bloomingdale's, and Nordstrom — directly comparable in terms of scale, anchor format, and multi-category retail positioning.
• Scottsdale Fashion Square: A Macerich-owned, premier Phoenix-metro super-regional mall with a similar anchor mix (Nordstrom, Macy's, Dillard's) and comparable tenant strategy; the closest directly comparable asset given shared ownership and trade-area overlap.
• Kierland Commons: Another Macerich-owned, Phoenix-metro mixed-use retail destination with a similar blend of national specialty retailers, dining, and lifestyle positioning — directly comparable in format and operating model.
• Westfield Topanga & The Village: Unibail-Rodamco-Westfield-operated regional mall with Macy's, Nordstrom, and a similar mix of dining and entertainment — directly comparable regional mall with a major-reit operating model.

Emerging players

• American Dream: Newer large-scale retail-entertainment complex anchored by Nickelodeon Universe, an indoor ski slope, and water park — directly comparable as an experiential-retail destination competing for share of entertainment-led consumer spending.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ShopArrowhead
• Instagraminstagram.com/arrowheadtownecenter
• Xx.com/ArrowheadTC
• LinkedInlinkedin.com/company/arrowhead-towne-center

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arrowhead Towne Center