City of Oviedo

What City of Oviedo does

The City of Oviedo is a municipal government entity serving approximately 40,000-45,000 residents within Oviedo, Florida, in Seminole County. It provides comprehensive public services including fire suppression and emergency medical services (Basic and Advanced Life Support transport), police services, potable water distribution, wastewater collection and treatment (2.4 MGD capacity at Oviedo Water Reclamation Facility plus Iron Bridge Regional partnership), reclaimed water distribution (72 miles of mains), stormwater management across four water basins, solid waste collection, parks and recreation (including 9 parks equipped with ThorGuard lightning prediction), and senior programs for residents 55+. Infrastructure assets include 128 centerline miles of paved roads (69% city-owned), 94 miles of gravity sewer mains, 43 miles of force mains, 72 lift stations, and 2,442 manholes.

The city operates a conventional municipal technology stack: CivicPlus CivicEngage content management for the public-facing website (cityofoviedo.net), ArcGIS Story Maps for capital project visualization, Click2GovCX for online utility payments, RecTrac/WebTrac for recreation program registration, Everbridge for emergency notifications, and Tyler Portico for fire inspection billing. The Notify Me platform enables email and SMS alert subscriptions. No AI/ML capabilities, proprietary algorithms, or data science functions are referenced.

Revenue is generated through property taxes (primary), monthly utility billing for water/wastewater/reclaimed water/stormwater, EMS transport fees ($750 BLS, $800 ALS, $13/mile), annual business tax receipts with penalty schedules, building permits, recreation membership fees (tiered resident vs. non-resident pricing), and intergovernmental partnerships (e.g., First Response fire/EMS services to unincorporated Seminole County). Pricing is publicly disclosed and varies by residency status for recreation services. The city participates in FEMA's Community Rating System (Class 5 since 2008) and holds an NPDES permit as co-permittee with Seminole County since 1997.

Name

City of Oviedo

Legal name

City of Oviedo

Website

https://cityofoviedo.net

Company type

Private

Founded year

1925

Operating status

Operating

Headcount range

11–50 employees

Short description

The City of Oviedo is a municipal government in Seminole County, Florida, providing public safety, utilities, stormwater management, solid waste, and recreation services to approximately 40,000-45,000 residents within its city limits, funded by property taxes, utility fees, and permits.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Sewage Treatment Facilities (221320), Public Administration (92), Fire Protection (922160), Administration of Environmental Quality Programs (9241), Police Protection (922120)

SIC

Water Supply (4941), Water, Sewer, Pipeline, Comm & Power Line Construction (1623), Sanitary Services (4950)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), Stormwater Management & MS4 Compliance Services (BPALAMAL)

Keywords

• Municipal government services
• Public utilities management
• Emergency medical services
• Recreation and parks programs
• Building permits and licensing

Headquarters

HQ city

Oviedo

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Technology or R&D

Revenue model

1. Property Tax Revenue: Primary revenue source for general city operations, funded through property tax assessments on residential and commercial properties within city limits.
2. Utility Billing: Monthly utility bills for water, wastewater, reclaimed water, and stormwater services. Residents can pay via one-time payment or autopay program using debit/credit card.
3. EMS Transport Fees: Billing for emergency medical services including Basic Life Support ($750), Advanced Life Support ($800), and mileage ($13/mile). Collects from commercial insurance, vehicle insurance, health insurance, workers compensation, Medicare, Medicaid, and patient co-pays.
4. Solid Waste Collection Fees: Garbage, recycling, yard waste, and bulk waste collection services provided through Waste Pro of Florida for residential properties within city limits.
5. Business Tax Receipts: Annual business licensing fees. Local Business Tax Receipts expire September 30th with 10% late fee added after October 1st, additional 5% each month up to 25%, and $250 penalty after February 1st.
6. Building Permits: Construction and development permits including tree removal, clearing, grading, and general building permits processed through online portal.
7. Recreation Program Fees: Memberships and program fees for Riverside Park, aquatic facilities, athletic programs, senior programs, and facility rentals. Tiered pricing for residents vs non-residents.

Pricing tiers

Distribution channels9 records

Marketing channels11 records

Core offering

The City of Oviedo is a municipal government that delivers comprehensive public services to its residents and businesses in Oviedo, Florida. Core offerings include public safety (fire suppression, emergency medical services at Basic and Advanced Life Support levels, and police), water and wastewater utilities (potable water, 2.4 MGD wastewater treatment, reclaimed water distribution, stormwater management), solid waste and recycling collection, transportation infrastructure maintenance across approximately 88 miles of city-owned roads, building permitting and code enforcement, recreation programs, and senior services. Services are coordinated across departments and accessed through the city's official website and digital portals.

Product overview

The City of Oviedo operates as a municipal government offering a comprehensive suite of public services through its official website. The core offering is the city website itself (cityofoviedo.net), which serves as a central hub for residents to access municipal services including utility billing and payments, emergency medical services, stormwater and wastewater management, transportation infrastructure, and recreational programs. Supporting sub-products and services include Notify Me (email/SMS alert subscriptions), Fix It Form (issue reporting), online payment portals, and specialized programs such as Community Paramedicine and Senior Programs 55+. The city also operates technology systems including ThorGuard lightning prediction and RecTrac recreation management software. Services are delivered through city departments (Fire, Police, Public Works, Recreation & Parks) rather than a unified software platform.

Differentiator

Problem solved

Functional benefit

Products and services

• City of Oviedo Official Website The official municipal website providing residents access to city government services, departments, news, events, online payments, permits, and public resources for the City of Oviedo, Florida.
• Emergency Medical Services (EMS) Basic and Advanced Life Support pre-hospital care and transport services provided by the Oviedo Fire Department, including billing for commercial insurance, vehicle insurance, health insurance, workers compensation, Medicare, Medicaid, and patient co-pays. BLS transport costs $750, ALS transport $800, plus $13 per mile.
• Wastewater Services Wastewater collection, treatment at Oviedo Water Reclamation Facility (2.4 MGD) and Iron Bridge Regional Facility, with 94 miles of gravity sewer mains, 43 miles of force mains, 72 lift stations, and 2,442 manholes.
• Reclaimed Water Distribution of treated wastewater for irrigation purposes, providing an alternative water source to reduce potable water demand. 72 miles of reclaimed water mains (2" to 24" diameter) serving 3,400 meters.
• Stormwater Management Public stormwater drainage system management, floodplain administration under FEMA Community Rating System Class 5 rating, Adopt-A-Road program, and capital improvement projects for water quality and flood prevention across four water basins (Lake Jessup, Little Econlockhatchee River, Econlockhatchee River, Lake Howell).
• Utility Bill Online Payments Online payment portal via Click2GovCX allowing residents to pay monthly utility bills for water, wastewater, reclaimed water, and stormwater services using MasterCard, Visa, or Discover, with options for one-time payment or autopay enrollment.
• Solid Waste and Recycling Collection Garbage, recycling, yard waste, and bulk waste collection services delivered through Waste Pro of Florida for residential properties within Oviedo city limits (407-774-0800).
• Online Building Permits Online portal for building permit applications, including tree removal, clearing, grading, and general construction permits processed by the City of Oviedo.
• Online Business Tax Receipt Renewal Click2GovOL portal for business tax receipt renewals, available annually with expiration on September 30. Late penalties apply: 10% after Oct 1, plus 5% per month up to 25%, plus a $250 penalty after Feb 1.
• Fix It Form Online form for residents to report infrastructure problems including blocked drainage, damaged sidewalks, potholes, code violations, garbage pickup issues, and other municipal concerns.
• Notify Me Civic Notifications Email and SMS notification subscription service allowing residents to subscribe to alerts about city news, emergency conditions, road closures, public meetings, sandbag operations, and community events.
• RecTrac and WebTrac Recreation Registration Online registration system for recreation programs, facility reservations, and memberships, including senior programs, aquatics, athletics, and facility rentals.
• Transportation and Mobility Services Planning, construction, and maintenance of transportation infrastructure across approximately 88 miles of city-owned roads plus sidewalks, trails, traffic signals, and Vision Zero safety initiatives.
• Senior Programs 55+ Year-round senior activity programming at Riverside Park Community Center including fitness classes, social activities, Tai Chi, aquatics, and special events for residents aged 55 and older. Memberships tiered by residency and access level.
• Community Paramedicine Program where paramedics assist patients with understanding medical conditions, medications, hospital discharge orders, and connect them with appropriate healthcare resources beyond the traditional 9-1-1 response.

Quantifiable outcome

• 25% flood insurance premium reduction for residents in Special Flood Hazard Area through Class 5 CRS rating
• +3 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

21 partnerships are on record, tiered core and minor.

• Waste Pro of Florida, Inc.coreChannel Partner/ Reseller/ DistributorWaste Pro of Florida provides exclusive garbage, recycling, yard waste, and bulk waste collection services to residential properties within Oviedo city limits. Contact: 407-774-0800. Construction type waste and wood fencing are not accepted. Holiday schedule affects collection days (no service on Thanksgiving, Christmas, New Year's Day).
• Container Rental Co., Inc.minorChannel Partner/ Reseller/ DistributorAuthorized private commercial waste collector operating within Oviedo pursuant to written agreement under City Code Chapter 38. Contact: 407-299-1381.
• Hubbard d/b/a Mid Florida MaterialsminorChannel Partner/ Reseller/ DistributorAuthorized private commercial waste collector operating within Oviedo pursuant to written agreement under City Code Chapter 38. Contact: 407-645-5500.
• JJ's Waste & Recycling, LLCminorChannel Partner/ Reseller/ DistributorAuthorized private commercial waste collector operating within Oviedo pursuant to written agreement under City Code Chapter 38. Contact: 407-298-3932.
• Orlando Waste Paper Company, Inc.minorChannel Partner/ Reseller/ DistributorAuthorized private commercial waste collector operating within Oviedo pursuant to written agreement under City Code Chapter 38. Contact: 407-299-1380.
• Republic Services of Florida LP, Inc.minorChannel Partner/ Reseller/ DistributorAuthorized private commercial waste collector operating within Oviedo pursuant to written agreement under City Code Chapter 38. Contact: 407-293-8000.
• Waste Management Inc. of FloridaminorChannel Partner/ Reseller/ DistributorAuthorized private commercial waste collector operating within Oviedo pursuant to written agreement under City Code Chapter 38. Contact: 407-843-7370.
• Iron Bridge Regional Water Reclamation Facility (IBRWRF)coreStrategic or Co-development PartnerCity of Orlando facility treating city wastewater through intergovernmental agreement. City is planning a reject pump station and force main to transfer wastewater from OWRF to IBRWRF to discontinue use of percolation ponds. Also involved in reclaimed water interconnection with automatic control valve project.
• Seminole County (Wastewater)coreStrategic or Co-development PartnerIntergovernmental agreements for wastewater treatment services. County Central Transfer Station at 1950 SR 419, Longwood accepts household hazardous waste free of charge for Oviedo residents. Contact: 407-665-2260.
• FEMA (National Flood Insurance Program)coreStrategic or Co-development PartnerCity participates in FEMA's Community Rating System (CRS) since 2008, achieving Class 5 rating allowing up to 25% flood insurance premium reduction for residents. City NFIP ID: 120293.
• FDEP (Florida Department of Environmental Protection)coreStrategic or Co-development PartnerGoverns NPDES permit and all regulations for stormwater discharge compliance. Involved in Total Maximum Daily Load (TMDL) program for water quality standards. Active in Basin Management Action Plans for impaired water bodies.
• Seminole County Fire Department, Lake Mary, Longwood, SanfordcoreStrategic or Co-development PartnerCountywide First Response program providing fire and EMS resources to all of Seminole County. Resources managed through centralized dispatch at Seminole County Public Safety Complex.
• Duke EnergyminorStrategic or Co-development PartnerPartnering on EV charging station upgrades at Center Lake Park parking lot. Duke Energy coordinating transformer replacement and installation of new EV chargers with double the capacity of current units. Work expected completion mid to late August.
• HumanaminorGTM or Marketing PartnerPartner for senior Bingo events at Riverside Park Community Center. Humana representative presents Medicare eligibility information and options during events.
• BrightStar Care of Seminole CountyminorGTM or Marketing PartnerPartner for senior Lunch & Learn events at Riverside Park, presenting on home care services, caregiver support, and resources for seniors to live safely at home.
• Wesley Seth FoundationminorGTM or Marketing PartnerFoundation donated door and window alarms to Fire Department for drowning prevention program. Alarms alert families if children exit through doors/windows to prevent unsupervised access to pools and water bodies.
• A Safe Haven for Newborns - Gloria M. Silverio FoundationminorStrategic or Co-development PartnerStatewide program allowing mothers/fathers to surrender newborn infants up to 7 days old at staffed fire/EMS stations. Oviedo Fire Stations 46 and 48 participate. Toll-free crisis hotline: 877-767-BABY (2229).
• PDCS, LLCminorImplementation/ SI/ Consulting PartnerContracted provider of Fire and Life Safety Inspection services. Provides state-licensed and NFPA-certified inspectors for quality inspections in all commercial buildings and residential properties with State of Florida licensure.
• U.S. Army Corps of EngineersminorStrategic or Co-development PartnerFloodplain Manager reviews all floodplain-related projects received from Army Corps of Engineers to ensure compliance with FEMA, NFIP, and City of Oviedo Floodplain Management requirements.
• FDOT (Florida Department of Transportation)minorStrategic or Co-development PartnerFloodplain Manager reviews all floodplain-related projects from DOT. City partners with FDOT on transportation projects including CR 426 sidewalk and Mitchell Hammock Road improvements.
• Seminole County Environmental ServicesminorStrategic or Co-development PartnerPartnership for Sharp Container Program for disposal of medical syringes. Also involved in NPDES compliance and water quality monitoring.

Scale indicators7 records

Recent moves6 records

Expansion highlights3 records

Direct peers

• City of Casselberry: Seminole County city delivering a comparable portfolio of municipal services including water/wastewater utilities, stormwater management, fire/EMS, and parks/recreation. Similar budget scale and demographic profile to Oviedo.
• City of Sanford: Larger Seminole County seat that participates in the same countywide First Response and emergency dispatch framework. Provides a benchmark for what a slightly scaled-up Oviedo operating model looks like.
• City of Longwood: Seminole County neighbor that, like Oviedo, leverages the Central Transfer Station on SR 419 for household hazardous waste. Delivers comparable small-city municipal services with overlapping intergovernmental partnerships.
• City of Maitland: Small Orange County municipality with a similar operating footprint — water utilities, fire/EMS, parks, and stormwater. Comparable to Oviedo in scale and service breadth, useful for benchmarking public-works productivity.
• City of Lake Mary: Seminole County peer participating in the same countywide First Response fire/EMS program. Comparable resident population, utility operations, and use of CivicPlus-style digital civic platforms.
• City of Winter Park: Comparable Central Florida municipal government delivering utilities, public safety, recreation, and permitting services. Offers a relevant comparison for tiered recreation pricing and resident-vs-non-resident service differentiation.
• City of Winter Springs: Adjacent Seminole County municipality of comparable size and service mix. Operates its own public works, utilities, fire/EMS, and recreation programs, providing the closest direct comparison to Oviedo's municipal operating model.
• City of Altamonte Springs: Seminole County city with parallel water/wastewater/reclaimed water operations and parks/recreation programming. Operates in the same regulatory environment under FDEP and Seminole County intergovernmental agreements.

Broad incumbents

• Seminole County Government: Regional government providing overlapping services including emergency dispatch, household hazardous waste disposal, NPDES co-permittee oversight, and environmental services. Functions as both a partner and a higher-level incumbent shaping Oviedo's operating environment.
• City of Orlando: Major regional water/reclaimed water operator that owns the Iron Bridge Regional Water Reclamation Facility receiving Oviedo's wastewater. A broad incumbent that defines the infrastructure constraints and partnership structure for Oviedo's utility services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/OviedoCityGov
• YouTubeyoutube.com/@OviedoCityGovernment
• Facebookfacebook.com/OviedoCityGov
• LinkedInlinkedin.com/company/city-of-oviedo

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Oviedo