JetSupport
JetSupport is an independent Dutch Part-145 MRO providing line and base maintenance, modifications, AOG support, and special-mission aircraft services for European business aviation operators, governments, and security fleets from facilities in Amsterdam, Paris, Munich, and Nice.
- Company typePrivate
- Founded2001
- HeadquartersSchiphol, Netherlands
- Headcount101–250
- GTM typeB2B
- OfferingServices
What JetSupport does
JetSupport B.V. is an independent European provider of Part-145 aircraft maintenance, modification, and AOG support, founded in 2001 and headquartered at Amsterdam Schiphol. The company serves two principal customer groups: business aviation operators (private, charter, and corporate flight departments operating Dassault Falcon, Bombardier Global/Challenger, Embraer Phenom, Cessna Citation, and other platforms) and special-mission aircraft operators (Netherlands Coast Guard, NL EASP AIR / Frontex border security fleet, and Dutch Government state transport). JetSupport holds concurrent EASA, FAA, TCCA, CAA-UK, and CAACI Part-145 approvals and operates four fixed facilities — Amsterdam Schiphol (12,500 sqm, B747-8-capable), Paris Le Bourget, Munich Oberpfaffenhofen, and Nice Côte d'Azur — plus a fully mobile EASA Part-145 Line Station and an 'On the Fly' rapid-response AOG service across Europe.
Services span line and base maintenance, modifications and upgrades (avionics, Garmin G5000 flight decks, EVAS smoke protection), OEM parts programs, component repair and overhaul, aircraft purchase due diligence, interior refurbishment, FBO/handling, hangarage, and in-flight connectivity (Honeywell/Viasat, Iridium, Collins, Gogo, Airtext, Starlink). Revenue is generated project-by-project through quote-based pricing against enterprise maintenance contracts; named long-duration anchors include the Netherlands Coast Guard (Dornier 228-212s, 10,000+ flights / 22,250+ flight hours across 20+ years), NL EASP AIR (three Dornier DO328-100 special-mission aircraft, multi-year), and the Dutch Royal B737 state aircraft.
JetSupport has built a small proprietary technology stack — the JSTooling app (real-time tool management, now offered to other MROs), WP5 Smart Training VR platform, 360-degree digital cabin scanning, and on-demand 3D-printed custom tooling — and operates a 24/7 Maintenance Control Center at Amsterdam. The company is privately held by management (CEO Ton van Deursen) with three wholly-owned Dutch subsidiaries (JetSupport Infra B.V., JetSupport Handling B.V., AllPlanes B.V.) and no disclosed institutional investors.
JetSupport firmographics
Firmographics- Name
- JetSupport
- Legal name
- JetSupport B.V.
- Website
- https://jetsupport.aero
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- JetSupport is an independent Dutch Part-145 MRO providing line and base maintenance, modifications, AOG support, and special-mission aircraft services for European business aviation operators, governments, and security fleets from facilities in Amsterdam, Paris, Munich, and Nice.
- Ownership category
- akta.pro rank
JetSupport industry classification
Industry- Product category
- Aviation Maintenance, Repair and Overhaul (MRO)
- NAICS
- Support Activities for Air Transportation (4881)
- SIC
- Aircraft Parts & Auxiliary Equipment, Nec (3728)
- akta.pro primary industry
- Airframe Maintenance & Structural Repair (Line/Base) (TLAKAJAA)
- akta.pro secondary industries
- Line Maintenance & AOG Support (IMABALAB), Private Aviation Maintenance, Repair & Overhaul (MRO) (THABAFAI), Component MRO (Avionics, Hydraulics, Pneumatics, Electrical) (TLAKAJAC)
Keywords
Where JetSupport is headquartered
LocationHeadquarters
- HQ city
- Schiphol
- HQ country
- Netherlands
- HQ region
- Europe
Offices4 records
Markets served
JetSupport business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales
Revenue model
- Aircraft Maintenance Services: Part-145 certified maintenance for business and special-mission aircraft including line and base maintenance, covering airframe, engine, and component maintenance performed at certified European facilities.
- AOG Support: 24/7 Aircraft on Ground emergency support with rapid deployment of certified engineers, parts, and tools to AOG locations across Europe, including the 'On the Fly' rapid-response mobile maintenance service.
- Modifications and Upgrades: Installation and modifications of avionics, inflight entertainment systems, flight deck upgrades (Garmin G5000), and tailored technical improvements.
- OEM Parts Programs: Dedicated OEM protection programs for avionics and mechanical parts, providing parts sourcing and supply chain management.
- Component Services: Avionics and mechanical component testing, repair, and overhaul services.
- Interior and Support Services: Cabin repair and refurbishment, cleaning and on-board services, aircraft hotel (hangarage), FBO services, and aircraft purchase support.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
JetSupport product offering
Product offeringCore offering
JetSupport is an independent European MRO provider delivering Part-145 certified line and base maintenance, 24/7 Aircraft on Ground (AOG) emergency response, modifications and upgrades, component repair and overhaul, and aircraft connectivity installations for business and special-mission aircraft operators. Services are executed across four strategically located facilities in Amsterdam, Paris, Munich, and Nice, supported by mobile line stations, proprietary digital tools (JSTooling, WP5 VR training, 360-degree cabin scans), and direct apron access at major European business aviation airports.
Product overview
JetSupport is an independent European MRO (Maintenance, Repair, and Overhaul) provider offering a comprehensive suite of aviation maintenance and support services for business and special-mission aircraft. The core offering centers on Part-145 certified aircraft maintenance (line and base maintenance) with 24/7 AOG support across four European facilities (Amsterdam, Paris, Munich, Nice). Supporting the core maintenance services is a portfolio of specialized modules including modifications and upgrades (avionics, Garmin G5000, EVAS smoke protection), OEM parts programs, component repair/overhaul, interior refurbishment with 360-degree digital cabin scans, in-flight connectivity solutions, VR maintenance training, and FBO services. The company has also developed proprietary digital tools including the JSTooling app (tool management, now offered to other MROs), digital cabin scanning technology, and WP5 Smart Training VR platform. Services are available through fixed facilities, mobile line stations, and the 'On the Fly' rapid-response service for AOG situations across Europe.
Differentiator
Problem solved
Functional benefit
Brands
- On the Fly: A rapid-response maintenance service delivering certified engineers, parts, and tools to AOG locations across Europe, launched in collaboration with Jet View.
Products and services
- Aircraft Maintenance (Part 145) Part 145 certified line and base maintenance for business and special-mission aircraft across Amsterdam, Paris, Munich, and Nice with 24/7 MCC support.
- AOG Support 24/7 Aircraft on Ground emergency response with rapid mobilization of certified engineers, parts, and tools to aircraft locations across Europe.
- On the Fly Rapid-Response Service Rapid-response maintenance service dispatching certified engineers, parts, and tools to AOG locations across Europe, developed with Jet View to minimize aircraft downtime.
- Modifications and Upgrades Installation and modifications of avionics, inflight entertainment systems, and tailored technical improvements including Garmin G5000 flight deck and EVAS smoke protection installations.
- OEM Parts Programs Dedicated OEM protection programs for avionics and mechanical parts with sourcing, full traceability, and warranty support.
- Component Services Avionics and mechanical component testing, repair, and overhaul services across major business jet OEM platforms.
- Aircraft Purchase Support Technical due diligence and inspection assistance to support confident aircraft acquisition decisions, including full technical assessment and documentation.
- Interior Support and Refurbishment Cabin repair and refurbishment services that keep interiors safe, compliant, and comfortable, including 360-degree digital cabin scans for documentation.
- FBO Services Fixed Base Operation providing crew and passenger services with customer offices located next to the aircraft for full convenience.
- Cleaning and On-Board Services Interior and exterior aircraft care with on-board restocking and cabin services, including GOV cleaning for government aircraft.
- Aircraft Hotel Secure hangar space at Amsterdam, Paris, Munich, and Nice with direct apron access and dedicated crew facilities; Amsterdam hangar can accommodate Boeing 747-8 sized aircraft.
- In-Flight Connectivity Solutions Satellite connectivity installation and certification covering Ka-band, Ku-band, and L-band systems in partnership with Honeywell/Viasat, Iridium Certus, Collins Aerospace, Gogo, Airtext, and Starlink Aviation.
- EVAS VisionSafe Dealer and Service Center Dealer and service center appointment for EVAS (Emergency Vision Assurance System) FAA-tested and EASA-certified cockpit smoke protection, with installation and certification documentation across European business aviation.
- JSTooling App for MROs Digital tool management app providing real-time tooling control across aircraft maintenance work orders, with automated follow-up and customized versions now offered to other MROs.
Quantifiable outcome
- Aircraft with severe engine corrosion across all power plants returned to service within 2.5 weeks
- +2 more outcomes
Companies that use JetSupport
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles3 records
JetSupport technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability7 records
Feature5 records
JetSupport partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and minor.
- EVAS VisionSafecoreJetSupport appointed as authorized dealer and service center for EVAS (Emergency Vision Assurance System) by VisionSafe. Supports cockpit smoke protection installation and certification across business aviation aircraft in Europe.
- Paint Facility PartnersminorSpecialized painting partners for aircraft exterior refinishing projects. JetSupport manages technical coordination while partners perform paint application as part of comprehensive repaint projects.
- KLM, NLR, TU Delft, Deltion, Vista College, BrightSkyminorCollaborative ecosystem for Hybrid MRO research including feasibility studies on electric aircraft maintenance, proof of concept projects for charging infrastructure, and workforce development programs including BrightSky R&D Mobility Fund and Flying Fieldlab Elektrisch Vliegen.
- BeyondercoreTechnology partnership to develop an intelligent Resource Planner digital tool that matches maintenance work demand with technician availability, certifications, and skill sets. Aims to automate scheduling and reduce administrative burden on duty managers, improving workforce efficiency.
- Atlas (Bremen)minorPartner for complex structural repairs such as horizontal stabilizer replacement. Joint project with JetSupport engineers and Atlas production experts working closely on technical models and manufacturing.
- Honeywell (Viasat), Iridium, Collins Aerospace, Gogo, Airtext, StarlinkminorConnectivity solution providers for in-flight Wi-Fi and communication systems. JetSupport supports and supplies Ka-band, Ku-band, and L-band satellite connectivity solutions tailored to operator requirements.
- NL EASP AIRcoreMulti-year maintenance agreement for three Dornier DO328-100 Special Mission Aircraft supporting European border security operations including Frontex maritime patrol missions. Covers base maintenance, sensor systems, mission equipment, and mission readiness support.
- Standard AerominorEngine repair specialists brought in for on-site support during severe engine corrosion recovery operations, performing in-situ repairs to engine cores.
- Pratt & WhitneyminorOEM experts providing on-site technical support during complex engine maintenance operations to ensure proper repair procedures and certification.
- Jet ViewcoreJoint launch of 'JetSupport: On the Fly' rapid-response maintenance service delivering certified engineers, parts, and tools to AOG locations across Europe. This partnership addresses industry challenges including limited airline connections, parts availability logistics, and technician positioning to minimize aircraft downtime.
Scale indicators9 records
Recent moves13 records
Expansion highlights6 records
JetSupport competitors and assessment
Company assessmentDirect peers
- Fokker Services: Dutch-headquartered MRO for regional, special mission, and business aircraft with strong European footprint. Direct peer in special mission MRO, component services, and EASA Part-145 operations with overlapping geographic and customer reach.
- Textron Aviation (Cessna/Beechcraft Service): OEM service network for Cessna Citation and Beechcraft King Air aircraft, including the new Textron Aviation service centers in Europe. Direct peer because JetSupport holds extensive Cessna Citation certifications and competes for the same Citation and King Air operators.
- Comlux Aviation: Business aviation services group offering completions, MRO, and management with European operations. Direct peer in VIP/business aviation MRO and modifications for the same ultra-long-range and large-cabin aircraft operators that JetSupport serves.
- Jet Aviation: Subsidiary of General Dynamics offering business aviation MRO, FBO, completions, and management services globally with strong European presence. Direct peer in business jet line/base maintenance, modifications, and AOG response across the same European customer base.
- Standard Aero: Independent MRO provider with engine and component services for business aviation, regional, and helicopter platforms. Direct peer because JetSupport partnered with Standard Aero on the engine corrosion recovery case, and both compete for business jet engine and airframe MRO contracts across Europe.
- RUAG MRO International: Swiss-headquartered MRO provider for business aviation and military aircraft across Europe. Direct peer in business jet maintenance, special mission support, and component services with similar regulatory approvals and European geographic reach.
- Atlas Air Service: Independent German business aviation MRO with facilities at multiple German airports including Augsburg. Direct peer serving the same Dassault Falcon, Bombardier, and Cessna Citation platforms across Western Europe with similar line/base maintenance and modification offerings.
- 328 Support Services: Specialized MRO for Dornier 328 and other regional/special mission aircraft based in Germany. Direct peer in the special mission aircraft segment, where JetSupport services Dornier DO328-100 special mission fleet for NL EASP AIR/Frontex missions.
- Dassault Aviation Service: OEM-owned service network for Dassault Falcon aircraft across Europe with line and base maintenance capabilities. Direct peer because JetSupport holds extensive Falcon certifications (50EX through 8X) and competes directly for Falcon operators in the same European business aviation market.
Broad incumbents
- Lufthansa Technik: Largest European MRO provider offering business aviation services (Lufthansa Technik Business Aviation) as part of a broader commercial airline MRO portfolio. Broad incumbent with overlapping capabilities but at much greater scale and with commercial airline focus.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
JetSupport social profiles
Digital presenceJetSupport compliance and trust
Trust signalCompliance5 records
JetSupport financial estimates
Financial estimateRevenue estimate
Valuation estimate
JetSupport leadership team
Management profileNumber of profiles
Profiles6 records
JetSupport subsidiaries and ownership
Company hierarchySubsidiaries3 records
JetSupport funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
JetSupport M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about JetSupport
What does JetSupport do?
JetSupport is an independent European MRO provider delivering Part-145 certified line and base maintenance, 24/7 Aircraft on Ground (AOG) emergency response, modifications and upgrades, component repair and overhaul, and aircraft connectivity installations for business and special-mission aircraft operators. Services are executed across four strategically located facilities in Amsterdam, Paris, Munich, and Nice, supported by mobile line stations, proprietary digital tools (JSTooling, WP5 VR training, 360-degree cabin scans), and direct apron access at major European business aviation airports.
Is JetSupport a public or private company?
JetSupport is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was JetSupport founded?
JetSupport was founded in 2001. It employs 101 to 250 people.
Where is JetSupport based?
JetSupport is headquartered in Schiphol, Netherlands, in the Europe region.
How does JetSupport make money?
Six revenue lines are on record. Aircraft Maintenance Services are the primary driver. The others are AOG Support, modifications and Upgrades, OEM Parts Programs, component Services and interior and Support Services.
Who are JetSupport's main competitors?
Direct peers on record are Fokker Services, Textron Aviation (Cessna/Beechcraft Service), Comlux Aviation, Jet Aviation, Standard Aero, RUAG MRO International, Atlas Air Service, 328 Support Services and Dassault Aviation Service. Lufthansa Technik is listed as a broad incumbent.
Does JetSupport have an API?
No public API is recorded for JetSupport.
What industry is JetSupport in?
JetSupport's product category is Aviation Maintenance, Repair and Overhaul (MRO). Its primary akta.pro industry code is TLAKAJAA, Airframe Maintenance & Structural Repair (Line/Base), with a secondary code of IMABALAB, Line Maintenance & AOG Support. Its NAICS code is 4881 and its SIC code is 3728.