Worklab

What Worklab does

WorkLab Consulting LLC is a boutique organizational consulting firm headquartered at 21 East 10th Street, New York, founded by James Krantz, Ph.D. (formerly of Wharton's Center for Applied Research and the Tavistock Institute), and previously known as Nautilus Consulting Group. The firm applies management and behavioral sciences, specifically systems psychodynamics and group relations theory, to help client organizations translate strategy into effective action, link people with processes, and create feedback systems that accelerate organizational learning.

Its service portfolio comprises three core offerings: Organizational Change and Development (systems-oriented consulting covering quality improvement, cost reduction, employee involvement, organizational redesign, and senior team development), Management and Leadership Development (executive coaching, role consultation, custom management training, and conference/retreat facilitation), and Applied Research (in-depth user studies, climate surveys, organizational experiments, and customer satisfaction research). WorkLab uses a proprietary verbatim 360-degree feedback methodology and a systems psychodynamic framework as its technical core, differentiated from generic management consulting by its emphasis on underlying systemic factors over surface-level symptoms.

The firm's go-to-market is sales-led and relationship-driven, relying on referrals, thought leadership (extensive publications, conference presentations), and the academic reputations of its associates (faculty appointments at Yale, Wharton, Columbia, INSEAD, Harvard, NYU). Revenue is generated through bespoke, quote-based professional services engagements with no publicly disclosed pricing. The client base spans Fortune 500 corporations (Goldman Sachs, Thomson Prometric), major nonprofits (Girl Scouts of the USA, US Holocaust Memorial Museum, Environmental Defense Fund, Episcopal Relief and Development, Amnesty International USA), and academic institutions across North America, Europe, and Asia. The firm operates with 1-10 employees and assembles tailored project teams from a select network of associates to meet client-specific requirements.

Name

Worklab

Legal name

WorkLab Consulting LLC

Website

https://worklab.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

1–10 employees

Short description

WorkLab is a New York-based boutique organizational consulting firm applying systems psychodynamics to serve Fortune 500 corporations, major nonprofits, and academic institutions with change management, leadership development, and applied research services.

Ownership category

akta.pro rank

Product category

Management Consulting

NAICS

Management Consulting Services (54161), Human Resources Consulting Services (541612), Administrative Management and General Management Consulting Services (541611)

SIC

Services-Management Consulting Services (8742), Services-Management Services (8741)

akta.pro primary industry

Organization Design & Change Management Consulting (BPAHACAD)

akta.pro secondary industries

Leadership Development & Executive Coaching (BPAHAGAD), Learning, Training & Corporate Education Consulting (BPAHAGAE), Human Capital & Workforce Transformation Consulting (BPAHACAE)

Keywords

• Organizational consulting services
• Leadership development programs
• Management consulting
• Applied behavioral research
• Executive coaching services

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Revenue model

1. Organizational Consulting Services: Bespoke consulting engagements for organizational change, development, and transformation projects. Fees are quoted based on scope, duration, and team composition for each client engagement.
2. Management and Leadership Development Programs: Custom-designed training programs, coaching services, and executive development offerings delivered to individuals and groups within client organizations.
3. Applied Research Services: Social and behavioral research capabilities including in-depth user studies, climate surveys, and organizational experiments conducted for client organizations.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

WorkLab provides bespoke organizational consulting services including organizational change and development, management and leadership development, and applied social/behavioral research. The firm helps clients translate strategy into effective action, link people with processes, and create feedback systems that accelerate organizational learning through systems psychodynamic analysis.

Product overview

Worklab is an organizational consulting firm offering a unified suite of consulting services rather than a software product platform. The core offerings include Organizational Change and Development, Management and Leadership Development, and Applied Research services. These services are delivered through a team of specialized consultants who tailor approaches to each client's needs.

Differentiator

Problem solved

Functional benefit

Products and services

• Organizational Change and Development Systems-oriented consulting services that help organizations navigate complex and turbulent operating environments, focusing on quality improvement, cost reduction, and employee involvement through strategy implementation, organizational assessment, redesign, executive transition, work redesign, and senior team development.
• Management and Leadership Development Executive and professional development services that support organizational strategic direction while enabling individual growth, including role consultation, custom management training programs, and conference/retreat facilitation.
• Applied Research Social and behavioral research capabilities helping organizations understand emergent issues through in-depth user-perspective studies, internal climate surveys, organizational experiments, and customer satisfaction surveys.

Quantifiable outcome

• GSUSA launched $1 billion comprehensive campaign under leadership consulting; named 2012 Harris Poll EquiTrend Youth and Children Brand of the Year
• +1 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Tavistock Institute: UK-based social science research and consulting organization specializing in group relations and systems psychodynamics — the exact school of thought WorkLab applies. Founder James Krantz worked at the Tavistock Institute, making it the closest methodological peer.
• A.K. Rice Institute: Global network advancing the study of social systems through group relations conferences. WorkLab principals (including Jack Marmorstein as past president) are deeply embedded in this community, sharing both methodology and client audiences.
• KRW International: Boutique global consultancy focused on leadership development and executive assessment. Dannielle Kennedy was previously a senior consultant at KRW before joining WorkLab, indicating direct comparability in scale, methodology, and clientele.
• RHR International: Boutique firm specializing in executive coaching and leadership development for senior leaders. Comparable in boutique positioning and behavioral-science foundation, with greater scale and geographic reach.
• Center for Creative Leadership: Nonprofit research and education institution delivering leadership development programs. Overlaps with WorkLab in development of senior leaders and applied research on leadership effectiveness.

Broad incumbents

• Development Dimensions International (DDI): Large global leadership and talent consulting firm. Overlaps with WorkLab's leadership development offerings but operates at greater scale with more standardized, assessment-driven programs.
• Heidrick & Struggles: Global executive search and leadership consulting firm. Comparable in leadership advisory and executive coaching services, serving similar C-suite clients with broader portfolio including executive search.
• Korn Ferry: Global organizational consulting firm providing executive search, leadership development, and HR advisory. Overlaps with WorkLab in leadership development and organizational consulting, but at vastly greater scale.
• McKinsey & Company Organizational Practice: Global top-tier strategy consultancy with substantial organizational practice. James Krantz taught at McKinsey's Center for Asian Leadership — direct evidence of overlap in organizational transformation advisory.

Others

• Wharton Center for Applied Research: Academic research center where founder James Krantz consulted before founding WorkLab. Closely related as a heritage influence and pipeline for organizational consulting talent and methodologies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/worklab-llc

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Worklab