Good Shepherd Communities
Nonprofit senior living organization founded in 1870, operating three New York campuses across Broome and Chenango counties. Delivers a full continuum of care — independent living, assisted living, memory care, skilled nursing, and rehabilitation — to seniors in central New York.
- Company typePrivate
- Founded1870
- HeadquartersBinghamton, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Good Shepherd Communities does
Good Shepherd Communities is a nonprofit senior living organization founded in 1870 and headquartered in Binghamton, New York, providing a full continuum of care to seniors across Broome and Chenango counties. It operates three wholly-owned subsidiary facilities: Good Shepherd Fairview Home (Binghamton, offering independent living apartments, enhanced assisted living, assisted living, skilled nursing, and short-stay rehabilitation in a 'Main Street' amenity environment); Good Shepherd Village at Endwell (a 120-acre campus designated as the first Fee-for-Service Continuing Care Retirement Community in New York, offering independent living apartments and cottages plus assisted living, memory care, and skilled nursing); and Chase Memorial Nursing Home & Rehab (New Berlin, a long- and short-term skilled nursing facility). Service offerings span independent living, assisted living, enhanced assisted living, special needs assisted living with memory care, skilled nursing, 24-hour nursing care, short-stay rehabilitation, outpatient therapy, respite care, peritoneal dialysis, tracheotomy care, and tube feeding. Customer segments include active independent seniors, seniors requiring assistance with activities of daily living, post-acute rehabilitation patients, and individuals with complex medical or memory care needs.
The organization's technology footprint is limited to standard senior-living healthcare IT, with its most differentiated technical capabilities concentrated at Chase Memorial: telemedicine for remote consultations with LOURDES-affiliated medical staff and an innovative geriatric wound care program. Chase also operates as the original site of the Eden Alternative program, integrating cats, dogs, and abundant plant life into the care environment as a non-technological differentiator. Administrative and admissions technology consists of a web-based application portal supporting online submissions, downloadable PDFs, and phone-based intake; the company maintains no mobile app, no public API or SDK surface, and no third-party technology integrations. The organization is governed by a local volunteer Board of Directors and participates in industry and professional associations including LeadingAge (national and NY), the Presbyterian Association of Homes & Services for the Aging, Quality First, the American College of HealthCare Administrators, and the New York Association of Long Term Care Administrators.
Good Shepherd monetizes through four revenue streams: monthly residential and care fees that vary by level of care (independent living, assisted living, enhanced assisted living, skilled nursing) and accommodation type (apartment versus cottage); fee-for-service continuing care payments unique to Good Shepherd Village at Endwell; healthcare reimbursement from Medicaid, Medicare, and private insurance for skilled nursing, rehabilitation, and clinical services; and charitable donations routed through the Good Shepherd Communities Foundation (established April 1986) managing a Living Care Fund, Employee Fund, and Unrestricted Funds. Pricing is not publicly disclosed and the admissions process requires submission of detailed financial information, a financial responsibility statement, an admissions interview, and a medical evaluation. The go-to-market motion is relationship-driven: scheduled facility tours Monday through Friday with weekend flexibility, a multi-step admissions funnel including online and phone applications, in-person interviews with admissions staff, mandatory medical evaluations, and physician and family/friend referrals captured at intake. Marketing channels are predominantly offline — community events, word-of-mouth referrals, healthcare provider relationships — supplemented by a website with downloadable fact sheets, an Instagram presence, and published annual reports.
Good Shepherd Communities firmographics
Firmographics- Name
- Good Shepherd Communities
- Legal name
- Good Shepherd Communities
- Website
- https://goodshepherdcommunities.org
- Company type
- Private
- Founded year
- 1870
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Nonprofit senior living organization founded in 1870, operating three New York campuses across Broome and Chenango counties. Delivers a full continuum of care — independent living, assisted living, memory care, skilled nursing, and rehabilitation — to seniors in central New York.
- Ownership category
- akta.pro rank
Good Shepherd Communities industry classification
Industry- Product category
- Senior Living Services
- NAICS
- Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Assisted Living Facilities for the Elderly (623312), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (6233), Services for the Elderly and Persons with Disabilities (62412)
- SIC
- Services-Skilled Nursing Care Facilities (8051), Services-Nursing & Personal Care Facilities (8050), Services-Health Services (8000)
- akta.pro primary industry
- Elder Services & Aging Support (BPAGAEAF)
- akta.pro secondary industry
- Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE)
Keywords
Where Good Shepherd Communities is headquartered
LocationHeadquarters
- HQ city
- Binghamton
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Good Shepherd Communities business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Others
Revenue model
- Monthly Residential and Care Fees: Residents pay monthly fees for housing and care services, including independent living apartments, assisted living, skilled nursing, and memory care. The fees vary by level of care and accommodation type (apartment vs. cottage).
- Fee-for-Service Continuing Care: Good Shepherd Village at Endwell is the first Fee-for-Service Continuing Care Retirement Community (CCRC) in New York, offering a comprehensive care continuum where residents pay for services as needed across independent living, assisted living, and skilled nursing on a fee-for-service basis.
- Healthcare Reimbursement: Revenue from Medicaid, Medicare, and private insurance for skilled nursing, rehabilitation, and healthcare services provided to residents.
- Foundation Donations and Charitable Gifts: The Good Shepherd Communities Foundation (established April 1986) receives charitable donations to support resident care, employee assistance, and organizational operations through Living Care Fund, Employee Fund, and Unrestricted Funds.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
Good Shepherd Communities product offering
Product offeringCore offering
Good Shepherd Communities operates a nonprofit continuum of senior living services across three campuses in New York State: Good Shepherd Fairview Home (Binghamton) offering independent living, assisted living, enhanced assisted living, skilled nursing, and short-stay rehabilitation; Good Shepherd Village at Endwell, a Fee-for-Service Continuing Care Retirement Community (CCRC) on 120 acres; and Chase Memorial Nursing Home & Rehab (New Berlin) providing skilled nursing, rehabilitation, telemedicine, and advanced wound care. A supporting charitable foundation (established April 1986) provides financial assistance through Living Care, Employee, and Unrestricted Funds.
Product overview
Good Shepherd Communities is a nonprofit senior living organization serving Broome and Chenango County, NY since 1870. The organization operates a portfolio of three distinct senior living communities: Good Shepherd Fairview Home (Binghamton) offering independent living and various assisted living/skilled nursing levels; Good Shepherd Village at Endwell, the first Fee-for-Service CCRC in New York with apartments, cottages, and full continuum of care; and Chase Memorial Nursing Home & Rehab (New Berlin) providing skilled nursing and rehabilitation services. The organization also includes a Foundation entity that provides charitable support and manages dedicated funds. All communities are governed by a local Board of Directors and offer various levels of care from independent living to skilled nursing, with amenities designed to support active and healthy lifestyles.
Differentiator
Problem solved
Functional benefit
Products and services
- Good Shepherd Fairview Home A nonprofit residential healthcare community in Binghamton, NY offering various levels of care including independent living apartments, enhanced assisted living, assisted living program rooms, skilled nursing facility beds, short-stay rehabilitation, and skilled respite beds. Features a 'Main Street' with amenities including cafe, beauty salon, bank, barbershop, and wellness center. Targeted at seniors and their families seeking a home-like setting with multiple levels of care.
- Good Shepherd Village at Endwell The premier Fee-for-Service Continuing Care Retirement Community (CCRC) in New York, located on 120 rolling acres in Endwell. Offers independent retirement living through apartments and cottages, with access to assisted living, enhanced assisted living, special needs assisted living with memory care, and skilled nursing care. Features include clubhouse, restaurant and pub-style dining, fitness center, heated indoor pool, and outpatient therapy services. Maintains 97% occupancy in Independent Living.
- Chase Memorial Nursing Home & Rehab A pioneer in geriatric healthcare in New Berlin, NY offering skilled nursing care, short-term rehabilitation, and skilled long-term care. Provides innovative programs including telemedicine, advanced wound care, peritoneal dialysis, and various therapy services. Features 24-hour nursing care, physical/occupational/speech therapy, and affiliated medical staff through LOURDES. Implements Eden Alternative principles with cats, dogs, and abundant plant life.
- Good Shepherd Communities Foundation A not-for-profit charitable corporation established in April 1986 that provides financial and other support to Good Shepherd Communities and its affiliated facilities. Manages Living Care Fund, Employee Fund, and Unrestricted Funds to enhance the lives of older adults through resident care, employee assistance, and organizational operations.
Quantifiable outcome
- Good Shepherd Village at Endwell maintains 97% occupancy rate in Independent Living
Companies that use Good Shepherd Communities
Customer profileSegments5 records
Ideal customer profiles5 records
Good Shepherd Communities technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Good Shepherd Communities partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered minor.
- LeadingAge NationalminorProfessional membership organization for senior living providers. Jason Santiago serves on the Board of Directors for LeadingAge NY.
- LeadingAge New YorkminorState-level membership organization for senior living and care providers in New York. CEO Jason Santiago serves on the Board of Directors. Mary Wassel has served as a coach and is a 2014-2015 graduate of the LeadingAge NY Leadership Academy.
- Presbyterian Association of Homes & Services for the AgingminorProfessional membership organization for faith-based senior living providers.
- Quality FirstminorQuality improvement initiative for senior living providers.
- American College of HealthCare AdministratorsminorProfessional certification and membership organization for healthcare administrators.
- New York Association of Long Term Care AdministratorsminorState-level professional association for long-term care administrators. COO Mary Wassel served as past Chair of the Board of Directors.
- New York State Department Of HealthminorRegulatory oversight agency for healthcare facilities in New York State. Residents must have evaluations by community agencies confirmed through state processes for nursing home placement.
Scale indicators2 records
Recent moves5 records
Expansion highlights4 records
Good Shepherd Communities competitors and assessment
Company assessmentMarket position
Strengths4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Good Shepherd Communities social profiles
Digital presenceGood Shepherd Communities financial estimates
Financial estimateRevenue estimate
Valuation estimate
Good Shepherd Communities leadership team
Management profileNumber of profiles
Profiles11 records
Good Shepherd Communities subsidiaries and ownership
Company hierarchySubsidiaries4 records
Good Shepherd Communities funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Good Shepherd Communities M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Good Shepherd Communities
What does Good Shepherd Communities do?
Good Shepherd Communities operates a nonprofit continuum of senior living services across three campuses in New York State: Good Shepherd Fairview Home (Binghamton) offering independent living, assisted living, enhanced assisted living, skilled nursing, and short-stay rehabilitation; Good Shepherd Village at Endwell, a Fee-for-Service Continuing Care Retirement Community (CCRC) on 120 acres; and Chase Memorial Nursing Home & Rehab (New Berlin) providing skilled nursing, rehabilitation, telemedicine, and advanced wound care. A supporting charitable foundation (established April 1986) provides financial assistance through Living Care, Employee, and Unrestricted Funds.
Is Good Shepherd Communities a public or private company?
Good Shepherd Communities is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Good Shepherd Communities founded?
Good Shepherd Communities was founded in 1870. It employs 11 to 50 people.
Where is Good Shepherd Communities based?
Good Shepherd Communities is headquartered in Binghamton, United States, in the North America region.
How does Good Shepherd Communities make money?
Four revenue lines are on record. Monthly Residential and Care Fees are the primary driver. The others are fee-for-Service Continuing Care, healthcare Reimbursement and foundation Donations and Charitable Gifts.
Does Good Shepherd Communities have an API?
No public API is recorded for Good Shepherd Communities.
What industry is Good Shepherd Communities in?
Good Shepherd Communities's product category is Senior Living Services. Its primary akta.pro industry code is BPAGAEAF, Elder Services & Aging Support, with a secondary code of HLADAAAE, Independent Living with Supportive Services (Light ADL/IADL Support). Its NAICS code is 62331 and its SIC code is 8051.