City Care Partnership

What City Care Partnership does

City Care Partnership is a specialist UK social care provider founded circa 1994 and headquartered in Greater Manchester, delivering commissioned residential, supported living, and community outreach services for autistic people and individuals with learning disabilities aged 16 and over. The organisation supports over 60 individuals across multiple service sites including Heaton Vale, Fourways, Broom Lane, Fairleigh House, and the Yew Tree Activity Hub, with an average 13-year length of stay. Clinical quality is anchored in a Positive Behavioural Support (PBS) model delivered through an in-house Central Support Team that includes a BCBA-certified manager, Senior PBS Practitioners, and contracted Clinical Psychologist and Qualified Behaviour Analyst.

The operating model is built around a clinically-informed, relationally grounded care framework supported by digital care-management platforms (Nourish care planning, e-MAR medication administration, and the PBS Champion behavioural data tool). Service differentiation is reinforced by National Autistic Society accreditations (including Advanced level at Heaton Vale in 2025 and standard accreditation at Fourways in 2018), CQC ratings (one Outstanding, two Good, two Requires Improvement), and purpose-built activity infrastructure at Yew Tree Hub including stables, an urban farm, recording studio, vocational workshops, and cycling programmes.

Revenue is generated through contracted care services commissioned by local authorities across Greater Manchester — specifically Manchester, Trafford, Stockport, and Wigan — under recurring managed-service arrangements. The go-to-market is sales-led, relying on demonstrated quality outcomes, regulatory accreditations, and family referrals. The customer base is concentrated in public-sector commissioners, with no disclosed individual private-fee or insurance revenue. Recent strategic activity has focused on internal quality assurance, digital transformation, and clinical staff restructuring rather than market expansion.

Name

City Care Partnership

Legal name

City Care Partnership

Website

https://citycarepartnership.co.uk

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

101–250 employees

Short description

City Care Partnership is a Greater Manchester-based specialist care provider delivering commissioned residential, supported living, and community support services for autistic people and individuals with learning disabilities aged 16 and over, across more than 60 placements using a Positive Behavioural Support clinical model.

Ownership category

akta.pro rank

Product category

Specialist Social Care Services

NAICS

Residential Intellectual and Developmental Disability Facilities (62321), Residential Intellectual and Developmental Disability Facilities (623210), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082), Services-Social Services (8300)

akta.pro primary industry

Specialized Assisted Living for Developmental/Intellectual Disabilities (Adult) (HLADABAJ)

akta.pro secondary industry

Recreational Outings, Community Participation & Mobility Support (Non-Clinical) (HSABAAAI)

Keywords

• Specialist care services
• Learning disability support
• Autism support services
• Supported living services
• Positive behaviour support

Headquarters

HQ city

Manchester

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Contracted Care Services: City Care Partnership generates revenue through contracted care services commissioned by local authorities across Greater Manchester. Services include residential care, supported living, and community-based outreach for autistic people and individuals with learning disabilities aged 16 and over. Revenue is recurring based on contracted service agreements with purchasing authorities.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

City Care Partnership provides specialist residential, supported living, and community-based outreach support for autistic people and individuals with learning disabilities aged 16+ across Greater Manchester and the North West of England. Its delivery is anchored in the Positive Behaviour Support (PBS) framework, overseen by in-house PBS practitioners and BCBA-certified clinicians through a Central Support Team. The Yew Tree Activity Hub complements residential and supported living services with animal care, vocational, arts, sports, and music programmes.

Product overview

City Care Partnership is a specialist social care provider offering a coordinated portfolio of services for autistic people and individuals with learning disabilities. The core offering consists of Positive Behaviour Support (PBS) as the foundational methodology, delivered through Residential Care, Supported Living, and Community-based Outreach services. Clinical quality is maintained through the Central Support Team (CST) comprising PBS practitioners and autism specialists. Activity services are delivered primarily through the Yew Tree Hub, a purpose-built facility offering animal care, arts, music, vocational training (Work Project), cycling, and hiking programmes. The organisation also runs annual events including MusicFest and publishes MaxLife magazine, alongside the Values In Action staff recognition programme.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Care
• Supported Living
• Community-based Outreach
• Positive Behaviour Support (PBS) Service Clinically governed Positive Behaviour Support offering provided across all City Care Partnership services, delivered by in-house PBS practitioners under BCBA supervision via the Central Support Team. Used by supported individuals and the frontline staff who support them.
• Yew Tree Activity Hub Programmes Day and community programmes at the Yew Tree Activity Hub covering animal care (stables), vocational projects, arts, music, sports, hiking, cycling, and awards programmes (e.g. VIA Awards, MaxLife, MusicFest). Available to people supported by City Care Partnership and, where capacity allows, the wider community.

Quantifiable outcome

• Over 60 individuals supported across Greater Manchester with dedicated care teams
• +4 more outcomes

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Nine partnerships are on record, tiered minor and core.

• Skills for CareminorStrategic or Co-development Partner · 14 December 2019Skills for Care filmed hiking activities at City Care and created a film 'Activity Provision in Outstanding Organisations' showcasing the quality of activity provision in social care.
• Redstone PBScoreStrategic or Co-development PartnerRedstone PBS provides clinical expertise supporting the delivery, review and continuous improvement of City Care's Positive Behavioural Support (PBS) model. They work closely to create and manage support programmes.
• BILD (British Institute of Learning Disabilities)coreStrategic or Co-development PartnerCity Care Partnership works closely with BILD on PBS approaches and best practices in learning disability support.
• ASDANminorStrategic or Co-development PartnerYew Tree is an ASDAN-registered centre, offering short courses in animal care that provide formal recognition of skills and pathways to further learning.
• Simply Cycling (Wheels for All Programme)minorStrategic or Co-development PartnerSimply Cycling, part of the national Wheels for All programme, provides adapted bicycles and inclusive cycling sessions across Manchester, enabling people of all abilities to participate in cycling activities.
• Manchester Velodrome / GB CyclingminorStrategic or Co-development PartnerPartnership supporting sessions at the Manchester Velodrome with GB Cycling for supported individuals.
• National Autistic SocietycoreStrategic or Co-development PartnerNational Autistic Society provides Autism Accreditation programme. Multiple City Care services (Fourways and Heaton Vale) have achieved accreditation, with Heaton Vale achieving Advanced level.
• External Clinical ProfessionalscoreStrategic or Co-development PartnerPartnership with external Clinical Psychologist and additional Qualified Behaviour Analyst who provide advanced assessment and clinical supervision on referral basis for complex behavioural presentations.
• Qualis SolutionsminorImplementation/ SI/ Consulting PartnerExternal quality audit partner who has completed audits in partnership with local authorities and City Care.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Achieve Together: UK provider of specialist residential, supported living, and community services for people with learning disabilities, autism, and acquired brain injuries. Comparable service portfolio and target population, with a broader geographic footprint.
• Hesley Group: Specialist provider of residential and supported living services for adults with learning disabilities, autism, and complex behavioural needs. Closely aligned with City Care's focus on high-acuity referrals and clinical/PBS-led care models.
• Voyage Care: One of the UK's largest specialist care providers supporting people with learning disabilities, autism, and complex needs across residential, supported living, and community settings. Directly comparable to City Care in service mix and target population, but operates at significantly greater national scale.
• Lifeways: National provider of residential care, supported living, and community support for people with learning disabilities, autism, and complex needs. Operates a directly comparable service mix to City Care across multiple UK regions.
• Hft (Home Farm Trust): National charity providing personalised support for people with learning disabilities, including residential care, supported living, and community-based services. Highly comparable to City Care's model with a similarly strong focus on person-centred, PBS-informed support.
• United Response: National charity supporting people with learning disabilities, autism, and mental health needs through residential, supported living, and community services. Comparable values-led operating model and commissioning relationships with local authorities.

Broad incumbents

• Cygnet Health Care: Large provider of mental health and learning disability services across the UK, including specialist residential and supported living. Overlaps with City Care's high-acuity LD/autism residential focus but operates at significantly greater scale and across mental health.
• Sense: Large national charity supporting people with complex disabilities including learning disabilities and autism. Overlapping service categories but with a broader scope (deafblindness, complex disabilities) and a wider portfolio of services than City Care.
• National Autistic Society: UK charity running accreditation programmes (used by City Care) and operating specialist services for autistic people. Adjacent positioning — partly a regulator/accreditor for City Care and partly a service provider in overlapping spaces.
• Priory Group: One of the UK's largest specialist care and mental health providers, with significant learning disability and autism residential services. Indirect peer — broader mental health portfolio but materially overlapping service lines for complex LD/autism placements.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/citycareuk
• Facebookfacebook.com/share.php?u=http://citycarepartnership.co.uk
• LinkedInlinkedin.com/company/city-care-partnership

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City Care Partnership