What Idaho Industrial Commission does

The Idaho Industrial Commission is a state government agency of Idaho, established in 1918, with exclusive statutory authority to administer the Idaho Workers' Compensation Law. It regulates workers' compensation activities in the state — including licensing carriers, enforcing employer coverage requirements, and adjudicating disputes among injured workers, employers, and insurers. The Commission additionally decides appeals of unemployment insurance decisions from the Idaho Department of Labor, resolves medical fee disputes, and operates the Crime Victims Compensation Program, which has served over 21,000 crime victims since 1986 without relying on tax dollars.

The Commission operates from its Boise headquarters and 11 field offices across Idaho (Burley, Caldwell, Coeur d'Alene, Idaho Falls, Lewiston, Payette, Pocatello, Ponderay, Twin Falls, plus a secondary Boise field office). Its core technology platform is the IRIS (Industrial Commission's Redesigned Information System), a multi-year modernization project built on Microsoft Dynamics 365 with Power BI reporting and analytics, configured in partnership with In Time Tec since January 2021. Stakeholder-facing digital channels include the Attorney Portal suite (Adjudication, Settlement Agreement, and Records Request portals launched in 2025), the IRIS Web Portal, and Electronic Data Interchange (EDI) for transmitting insurance and claims data. Governance rests with three commissioners appointed by the governor to staggered six-year terms representing employer, employee, and attorney interests; the current chair is Claire Sharp (appointed February 14, 2024).

As a state regulatory agency, the Commission does not sell products or services commercially; it is funded through state appropriations and regulatory fees. Primary stakeholders include injured workers seeking benefits and rehabilitation, Idaho employers required to maintain workers' compensation coverage, licensed insurance carriers, medical providers, and crime victims. Distributions include self-service web portals, in-person field offices, annual workers' compensation seminars, the Certified Idaho Workers' Compensation Specialist course, press releases, and social media channels (Facebook, Twitter/X, LinkedIn, Instagram).

Name

Idaho Industrial Commission

Legal name

Idaho Industrial Commission

Website

https://iic.idaho.gov

Company type

Private

Founded year

1918

Operating status

Operating

Short description

The Idaho Industrial Commission is a state government agency, established in 1918, that administers the Idaho Workers' Compensation Law, regulates workers' compensation carriers and employer coverage, adjudicates disputes, handles unemployment insurance appeals, and runs the Crime Victims Compensation Program serving injured Idaho workers, employers, insurers, medical providers, and crime victims.

Ownership category

akta.pro rank

Product category

Workers' Compensation Administration

NAICS

Administration of Human Resource Programs (except Education, Public Health, and Veterans' Affairs Programs) (92313), Administration of Human Resource Programs (9231), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (926150)

akta.pro primary industry

Work Injury & Workers’ Compensation / Occupational Injury Benefits (BPAIAKAJ)

akta.pro secondary industries

State/Provincial Labor, Employment Standards & Workforce Development Administration (BPAIABAN), Labor, Employment Standards & Occupational Licensing Boards (BPAIAOAF), Independent Contractor Compliance & Classification (IC vs Employee) (BPACAGAA)

Keywords

• Workers compensation administration
• State regulatory services
• Dispute resolution services
• Crime victims compensation
• Employer compliance monitoring

Headquarters

HQ city

Idaho City

HQ country

United States

HQ region

North America

Offices11 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Distribution channels3 records

Marketing channels6 records

Core offering

The Idaho Industrial Commission is a state government agency that administers the Idaho Workers' Compensation Law. It regulates workers' compensation insurance activities, ensures employer coverage compliance, settles disputes between injured workers, employers, and insurers, decides unemployment insurance appeals, and provides compensation to innocent victims of crime through its Crime Victims Compensation Program.

Product overview

The Idaho Industrial Commission operates a suite of government services for workers' compensation administration in Idaho. The primary digital offerings include the IRIS (Industrial Commission's Redesigned Information System) platform built on Microsoft Dynamics 365 with Power BI analytics, which serves as the core modernization project replacing paper-based processes. The web portal ecosystem consists of the Idaho Industrial Commission Web Portal for general stakeholder services, the Adjudication Portal for attorneys to file complaints and mediation requests, the Settlement Agreement Portal for submitting and tracking settlement documents, and the Records Request Portal for obtaining case records. Supporting services include Benefits Administration, Employer Compliance monitoring, Rehabilitation Services, and the Crime Victims Compensation Program. The Commission also maintains an Attorney Portal system providing secure online submission of legal documents and case tracking.

Differentiator

Problem solved

Functional benefit

Brands

• Crime Victims Compensation Program: Provides compensation to innocent victims of crime who suffer personal injuries

Products and services

• Benefits Administration Manages workers' compensation benefits including income benefits, medical benefits, and impairment ratings for injured workers in Idaho.
• Employer Compliance
• Adjudication Division
• Rehabilitation Services
• Crime Victims Compensation Program Provides compensation to innocent victims of crime in Idaho who suffer personal injuries. Has served over 21,000 victims since 1986 without using tax dollars.
• Electronic Data Interchange (EDI)
• IRIS (Industrial Commission's Redesigned Information System) Modernization platform built on Microsoft Dynamics 365 that replaces paper-dependent administrative processes with digital solutions, including digital document storage and Power BI reporting and analytics for the Commission's operations.
• Idaho Industrial Commission Web Portal (IRIS Web Portal)
• Adjudication Portal Secure portal component of the Attorney Portal for attorneys and associates to submit workers' compensation complaints and mediation requests.
• Settlement Agreement Portal External portal for workers' compensation attorneys to submit settlement documents, track case statuses, and download completed filings as part of the IRIS Modernization Project.
• Records Request Portal Online portal for submitting workers' compensation records requests, with requests fulfilled via email.
• Workers' Compensation Education and Certification Programs
• Mediation Services

Quantifiable outcome

• Over 90% of mediated disputes are successfully resolved
• +1 more outcomes

Segments6 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• In Time TeccoreTechnology or IntegrationIn Time Tec was selected as the technology integration partner for the IRIS (Industrial Commission's Redesigned Information System) project on January 6, 2021. They are configuring Microsoft Dynamics 365 to replace all existing business applications. In Time Tec is a global software solutions company based in Meridian, Idaho, with offices in California, Oregon, and India.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Oregon Workers' Compensation Division: Oregon's state agency that administers workers' compensation law, regulates insurance carriers, and adjudicates disputes — directly comparable regulatory and adjudicative mandate to the Idaho Industrial Commission, serving as a neighboring-jurisdiction peer.
• Nevada Division of Industrial Relations: Nevada's state regulator covering workers' compensation, workplace safety, and labor standards — parallel to Idaho's combined workers' comp and labor regulatory footprint under the Industrial Commission.
• Montana Department of Labor and Industry: Montana's state department administering workers' compensation, unemployment insurance, and labor standards — closely parallel to the Idaho Industrial Commission's combined workers' comp, unemployment appeals, and employer compliance responsibilities.
• Washington State Department of Labor & Industries (L&I): Washington's combined workers' compensation insurer and regulator, administering comp benefits, employer coverage, and dispute resolution. Compares directly to the Idaho Industrial Commission across regulatory mandate, employer compliance oversight, and dispute adjudication functions.
• Utah Labor Commission: Utah's state labor commission administering workers' compensation, workplace safety, and labor standards — a regional peer with an analogous combination of workers' comp, employer compliance, and adjudication responsibilities.
• Wyoming Department of Workforce Services, Workers' Compensation Division: Wyoming's state workers' compensation regulator handling coverage compliance, claims administration, and dispute resolution for an adjacent rural labor market — comparable to Idaho's regional employer base and regulatory scope.
• California Workers' Compensation Appeals Board: California's adjudicative body for workers' compensation disputes, performing the same quasi-judicial functions as the Idaho Industrial Commission's Adjudication Division for injured workers, employers, and insurers.
• Texas Division of Workers' Compensation: Texas's state workers' compensation regulatory division that oversees coverage compliance, dispute resolution, and system administration — a close functional analog to the Idaho Industrial Commission's core mandate.

Others

• National Council of Industrial Commissioners / SAVERA: Industry association of state workers' compensation regulators and administrators providing peer benchmarking, training, and standards across jurisdictions including the Idaho Industrial Commission.

Regional players

• Idaho Department of Labor: Idaho's separate state agency handling unemployment insurance, workforce development, and labor market data — a sibling agency whose unemployment appeals are adjudicated by the Industrial Commission, making it a directly interfacing counterpart.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/idindustcomm
• Facebookfacebook.com/IDIndustComm
• LinkedInlinkedin.com/company/state-of-idaho
• Instagraminstagram.com/idindustcomm

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Idaho Industrial Commission