Laser Connection
Laser Connection is a US-based printer supplies distributor selling OEM, remanufactured, and compatible toner and ink cartridges to small businesses, large multi-location enterprises, and government agencies via GSA contract, supported by an EDI-capable TRU ordering platform.
- Company typePrivate
- Founded1993
- HeadquartersOldsmar, United States
- Headcount1–10
- GTM typeB2B and B2C
- OfferingHardware or Manufacturing
What Laser Connection does
Laser Connection, Inc. is a privately held US distributor of printing and copying supplies, founded in 1993 and headquartered in Oldsmar, Florida. The company sells laser toner cartridges, copier toner, ink cartridges, printer ribbons, drums, CD-ROMs, printer labels, and inkjet paper across three product tiers: original equipment manufacturer (OEM) cartridges from brands such as Hewlett-Packard, Canon, Xerox, and Lexmark; fully remanufactured cartridges rebuilt with new drums, wiper blades, magnetic rollers, and fresh toner; and compatible/generic third-party cartridges. It operates two go-to-market tracks: a Small Business Division that takes orders through an online store, toll-free phone, email, and fax, and a Business Services Division for large national accounts that requires EDI, AS2, XML, and Level 3 credit card processing for automated procurement. Its primary technology is the TRU (Toner Reordering Utility) online ordering portal, which provides password-protected login, real-time order tracking, and customized line-item reporting, supplemented by a proprietary printer/cartridge cross-referencing database that helps identify the most economical cartridge for a given printer engine.
Laser Connection generates revenue through one-time product sales of cartridges and supplies, with credit terms available to approved business accounts, and accepts major credit cards plus P-Cards. Pricing is quote-based and not publicly disclosed; orders over $100.00 ship free via FedEx Ground within the contiguous 48 US states, while smaller orders incur a $7.95 shipping fee. The company also provides a complementary Tampa Bay-area printer repair and IT consulting service staffed by certified technicians. Customer segments split between small businesses (primary), large national multi-location enterprises such as Food Lion (primary), US government departments purchasing via GSA contract GS02F0242X, and Tampa Bay-area businesses needing local repair support.
The company maintains core partnerships including a Factory Authorized reseller relationship with Hewlett-Packard and a presence on Ariba Discovery (AN01005223229). It holds a GSA contract and positions its value proposition around remanufactured cost savings, breadth of compatible SKU coverage, same-day shipping on in-stock items, and a 100% satisfaction guarantee. With 1-10 employees and a single headquarters, the operation is small and founder-led, with Frank Gonzalez as Chief Executive Officer.
Laser Connection firmographics
Firmographics- Name
- Laser Connection
- Legal name
- Laser Connection, Inc.
- Website
- https://laserconnection.com
- Company type
- Private
- Founded year
- 1993
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Laser Connection is a US-based printer supplies distributor selling OEM, remanufactured, and compatible toner and ink cartridges to small businesses, large multi-location enterprises, and government agencies via GSA contract, supported by an EDI-capable TRU ordering platform.
- Ownership category
- akta.pro rank
Laser Connection industry classification
Industry- Product category
- Printer Supplies Distribution
- NAICS
- Photographic Film, Paper, Plate, Chemical, and Copy Toner Manufacturing (325992)
- SIC
- Service Industries For The Printing Trade (2790)
- akta.pro primary industry
- Laser Printers (HDACAEAB)
Keywords
Where Laser Connection is headquartered
LocationHeadquarters
- HQ city
- Oldsmar
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Laser Connection business model
Business model- GTM type
- B2B and B2C
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Operations, Personnel, Technology or R&D, Marketing or Sales
Revenue model
- Toner and Ink Cartridge Sales: Laser Connection generates revenue primarily through the sale of laser toner cartridges, copier toner, ink cartridges, ribbons, drums, CD-ROMs, printer labels, and inkjet paper. They offer original equipment manufacturer (OEM) cartridges as well as remanufactured and compatible alternatives. Revenue is generated through direct online sales, phone orders, and established customer accounts with credit terms.
- Printer Repair Services: The company offers IT consulting and certified technician services for printer repair in the Tampa Bay area, including hardware upgrades and refreshes.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Standard Cartridge Products |
| Other | Multi-year contract | Account/Credit Terms |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels4 records
Laser Connection product offering
Product offeringCore offering
Laser Connection distributes and remanufactures laser toner cartridges, ink cartridges, copier toner, printer ribbons, drums, printer labels, inkjet paper, and CD-ROMs, offering OEM, remanufactured, and compatible variants from manufacturers such as HP, Canon, Xerox, and Lexmark. Orders are placed through a proprietary TRU (Toner Reordering Utility) online portal, toll-free phone, fax, or email, with customized EDI/XML integration available for large national accounts and GSA contract access for government buyers.
Product overview
Laser Connection is a distributor of printing supplies operating since 1993, offering a portfolio of toner cartridges, ink cartridges, copier toner, printer ribbons, and drums for printers, copiers, and fax machines. Their product lineup spans three cartridge types: Original (OEM) cartridges from manufacturers like Hewlett-Packard, Canon, Xerox, and Lexmark; Remanufactured cartridges that are fully disassembled and rebuilt with new components to original specifications; and Compatible/Generic cartridges manufactured by third parties when OEM patents have expired. They complement their supply business with the TRU (Toner Reordering Utility) online ordering platform for B2B customers, printer repair services in the Tampa Bay area, and a GSA contract for government purchasing. Their Small Business Division and Business Services Division serve organizations ranging from single-location businesses to large retail chains with thousands of locations.
Differentiator
Problem solved
Functional benefit
Products and services
- Laser Toner Cartridges Laser toner cartridges for laser printers, available in original (OEM), remanufactured, and compatible formulations — sold to small businesses, large national accounts, and government purchasers.
- Ink Cartridges Ink cartridges for inkjet printers and fax machines, available in original, remanufactured, and compatible varieties.
- Original (OEM) Cartridges Original equipment manufacturer cartridges manufactured by Hewlett-Packard, Canon, Xerox, Lexmark and other printer makers.
- Remanufactured Cartridges Fully disassembled and rebuilt cartridges with new drums, wiper blades, magnetic rollers, and fresh toner to original specifications, tested on proper equipment before sale.
- Compatible/Generic Cartridges Brand-new cartridges compatible with specified equipment but manufactured by third parties when OEM patents have expired or do not exist — includes copier toner, printer ribbons, fax ribbons, and certain Canon inkjet cartridges.
- Copier Toner Toner supplies for photocopiers and multifunction devices.
- Printer Ribbons and Drums Printer ribbons for dot-matrix and fax machines, and photoconductor drums for laser printers.
- Office Supplies (Printer Labels, Inkjet Paper, CD-ROMs) Full line of office supplies including printer labels, inkjet paper, and CD-ROMs, complementing the core printer consumables catalog.
- TRU (Toner Reordering Utility) Online Ordering Platform Password-protected B2B ordering platform with customer login, online order tracking, customized web-based reports, EDI/XML/AS2 integration, P-Card-ready checkout, and Level 3 credit-card processing for business accounts.
- Printer Repair Services IT consulting and certified technician services for printer repair in the Tampa Bay area, including hardware upgrades and refreshes.
Companies that use Laser Connection
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles4 records
Laser Connection technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature2 records
Laser Connection partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- Hewlett-Packard (HP)coreLaser Connection is an authorized reseller carrying a complete inventory of original Hewlett Packard products including toner cartridges and ink cartridges. They are listed as a Factory Authorized reseller for HP products.
- US General Services Administration (GSA)coreLaser Connection holds GSA contract GS02F0242X, providing access to millions of commercial products and services at volume discount pricing for government customers.
- Ariba DiscoveryminorLaser Connection maintains a profile on Ariba Discovery (AN01005223229), a business networking platform for discovering and connecting with suppliers.
Scale indicators2 records
Recent moves5 records
Expansion highlights3 records
Laser Connection competitors and assessment
Company assessmentDirect peers
- 4inkjets: 4inkjets is an online-first retailer of compatible and remanufactured ink and toner cartridges across most printer brands. It overlaps with Laser Connection in compatible/generic cartridge SKUs and direct-to-customer e-commerce distribution.
- LD Products: LD Products is one of the largest online retailers and remanufacturers of printer ink and toner cartridges in the US, serving both consumers and businesses. It directly competes with Laser Connection in remanufactured/OEM cartridge distribution and B2B procurement.
- CompAndSave: CompAndSave is an online retailer of compatible and remanufactured printer cartridges plus office supplies. It competes with Laser Connection in the SMB online channel for toner and ink consumables.
- Toner Buzz: Toner Buzz is an online retailer specializing in OEM and compatible toner and ink cartridges. It is a direct online competitor to Laser Connection's e-commerce channel for printer consumables.
- Wholesale Toner: Wholesale Toner is a B2B-focused distributor of OEM and compatible toner and ink cartridges. It competes with Laser Connection's Business Services Division for enterprise and government cartridge procurement.
Broad incumbents
- Quill: Quill is a major B2B office supplies distributor (Staples-owned) selling toner, ink, and printer supplies to SMB and enterprise customers. It is a broader incumbent that competes with Laser Connection across office consumables and procurement contracts.
- Office Depot / ODP Corporation: Office Depot (ODP) is a national office supplies retailer and B2B distributor carrying toner, ink, and printer hardware. It competes with Laser Connection in SMB and enterprise consumables, with much broader scale and assortment.
- Staples: Staples is a major office supplies retailer and B2B distributor with nationwide delivery and contract capabilities. It overlaps with Laser Connection in toner/ink distribution, SMB and enterprise procurement, and GSA-adjacent channels.
- Hewlett-Packard (HP): HP is the leading OEM of laser and inkjet printers and supplies, and is a Laser Connection authorized reseller partner. As the OEM, HP competes with the remanufactured/compatible portion of Laser Connection's catalog and dictates cartridge pricing dynamics.
Regional players
- Ricoh USA: Ricoh USA is a major printer/MFP OEM with a managed print services business that competes with both Laser Connection's consumables distribution and its Tampa Bay printer repair/IT services line.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Laser Connection social profiles
Digital presenceLaser Connection compliance and trust
Trust signalCompliance1 record
Laser Connection financial estimates
Financial estimateRevenue estimate
Valuation estimate
Laser Connection leadership team
Management profileNumber of profiles
Profiles1 record
Laser Connection funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Laser Connection M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Laser Connection
What does Laser Connection do?
Laser Connection distributes and remanufactures laser toner cartridges, ink cartridges, copier toner, printer ribbons, drums, printer labels, inkjet paper, and CD-ROMs, offering OEM, remanufactured, and compatible variants from manufacturers such as HP, Canon, Xerox, and Lexmark. Orders are placed through a proprietary TRU (Toner Reordering Utility) online portal, toll-free phone, fax, or email, with customized EDI/XML integration available for large national accounts and GSA contract access for government buyers.
Is Laser Connection a public or private company?
Laser Connection is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Laser Connection founded?
Laser Connection was founded in 1993. It employs 1 to 10 people.
Where is Laser Connection based?
Laser Connection is headquartered in Oldsmar, United States, in the North America region.
How does Laser Connection make money?
Two revenue lines are on record. Toner and Ink Cartridge Sales are the primary driver. The others are printer Repair Services.
Who are Laser Connection's main competitors?
Direct peers on record are 4inkjets, LD Products, CompAndSave, Toner Buzz and Wholesale Toner. Broad incumbents are Quill, Office Depot / ODP Corporation, Staples and Hewlett-Packard (HP). Ricoh USA is listed as a regional player.
Does Laser Connection have an API?
No public API is recorded for Laser Connection.
What industry is Laser Connection in?
Laser Connection's product category is Printer Supplies Distribution. Its primary akta.pro industry code is HDACAEAB, Laser Printers. Its NAICS code is 325992 and its SIC code is 2790.