What FACTS does

FACTS, Inc. is an independent Third-Party Administrator (TPA) firm specializing in qualified retirement plan administration. Founded in 1974 and headquartered in Crawfordsville, Indiana, the firm operates as a privately held, owner-operated business with a small team of 1-10 employees. The company provides ongoing plan compliance, documentation, valuation, and Form 5500 preparation services to plan sponsors across the United States, with a service scope focused on defined contribution and defined benefit qualified plans.

The firm's core services center on annual plan valuation, regulatory filing support, and ongoing administration for small and mid-sized plan sponsors and self-employed individuals. Distribution occurs primarily through referrals and direct relationships with financial advisors, CPAs, and attorneys serving plan sponsors. The business model is fee-based, with revenue tied to plan complexity, participant count, asset size, and ongoing service scope rather than transaction volume.

With nearly five decades of continuous operation, the firm has maintained a narrow service focus without pursuing external capital, acquisitions, or expansion into adjacent lines of business such as payroll, health and welfare benefits, or HR consulting. No AI/ML capabilities, technology platform, or digital product surface is referenced in available materials; service delivery follows a traditional professional services model.

Name

FACTS

Legal name

FACTS, Inc.

Website

https://www.factsinctpa.com/

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

1–10 employees

Short description

FACTS, Inc. is an independent Third-Party Administrator providing qualified retirement plan administration, valuation, and compliance services to small-to-medium businesses and self-employed individuals across the United States.

Ownership category

akta.pro rank

Product category

Retirement Plan Administration Services

NAICS

Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292)

akta.pro primary industry

Compliance, Reporting & Regulatory Administration (ERISA/ACA/No Surprises) (HLAEALAJ)

Keywords

• Third-party administration
• Retirement plan administration
• 401(k) plan services
• Pension plan administration
• ERISA compliance services

Headquarters

HQ city

Crawfordsville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Others

Revenue model

1. Retirement Plan Administration Services: Third-party administration fees for qualified and non-qualified retirement plans including 401(k) plans, profit sharing plans, and individual 401(k) plans. Services include plan design, document preparation, compliance testing, DOL Form 5500 filing, and ongoing administration.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

FACTS, Inc. is an independent third-party administration (TPA) firm that designs, implements, prepares documents, and administers qualified and non-qualified retirement plans for U.S. employers. The firm delivers end-to-end administration including plan design, compliance testing, DOL Form 5500 filing, valuation, and ongoing plan operations for 401(k), profit sharing, and cash balance plans. It works with all major investment providers and serves plan sponsors and financial advisors across the United States.

Product overview

FACTS, Inc. is an independent third-party administration (TPA) firm offering a unified platform of retirement plan services. The company provides end-to-end administration for qualified retirement plans including Pre-tax and Roth 401(k) Plans, Safe Harbor 401(k), Cross-Tested Profit Sharing, Age-Weighted Profit Sharing, and Combined DC/Cash Balance Solutions. These core plan products are supported by a suite of compliance services encompassing plan document preparation and amendments, compliance testing, DOL Form 5500 filing, plan audit support, tax form preparation (1099/945), Required Minimum Distribution compliance, and Fee Disclosure compliance. Additional administrative and consulting services include Plan Valuation Solutions, Individual 401(k) Plans for self-employed individuals, ERISA Bond Services, and Plan Design Consulting. The company operates as a total end-to-end solution provider working with all major investment vendors and platforms.

Differentiator

Problem solved

Functional benefit

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• Investment Platforms and ProviderscoreOthersFACTS, Inc. works with a variety of investment platforms including brokerage firms, insurance and mutual fund companies, and other providers that offer retirement recordkeeping services. Services include establishing participant accounts, website access for plan sponsors, VRS with customer service, participant account tracking, loan and withdrawal processing, 1099-R distribution processing, and quarterly participant statements.

Scale indicators3 records

Recent moves3 records

Expansion highlights1 record

Direct peers

• The Retirement Plan Company: Independent third-party administrator providing qualified retirement plan design, compliance testing, and ongoing administration for small and mid-sized plan sponsors — directly comparable to FACTS in service mix, target customer, and independent positioning.
• Plan Administrators, Inc. Independent retirement plan TPA offering plan design, document preparation, compliance testing, and Form 5500 filing for businesses of similar size to FACTS' client base.
• Associated Pension Consultants: Independent TPA firm providing 401(k) plan design, administration, and compliance services to small and mid-sized plan sponsors with a credentialed staff — closely comparable in operating model and customer profile.

Broad incumbents

• Paychex: Large payroll and HR services company that also offers retirement plan administration and recordkeeping for SMBs — overlapping with FACTS on retirement services but bundled into a much broader payroll/HR portfolio.
• ADP Retirement Services: ADP's retirement plan administration arm providing 401(k) plan services to SMB and mid-market employers as part of its integrated payroll/benefits platform — competes with FACTS but offers bundled, automated solutions at scale.
• Empower Retirement: One of the largest U.S. retirement plan recordkeepers and administrators, serving plans of all sizes — overlaps with FACTS on plan administration but competes with far greater scale, technology investment, and brand recognition.
• Fidelity Workplace Investing: Major recordkeeper and administrator of employer-sponsored 401(k) plans across SMB, mid-market, and enterprise segments — represents the scaled, integrated alternative to FACTS' independent TPA model.

Emerging players

• Guideline: Technology-led 401(k) platform targeting small businesses and self-employed individuals with automated, low-fee administration — directly targets FACTS' smallest customer segment with a contrasting automated model.
• Vestwell: Retirement plan technology platform offering 401(k) and 403(b) administration for advisors and small/mid-sized plan sponsors — competes with FACTS in the advisor-supported SMB retirement plan segment.
• Human Interest: Automated, low-cost 401(k) provider focused on small businesses — directly competes with FACTS for the self-employed and small-employer segment through a tech-enabled, low-fee model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FACTS