Metro Pacific Iloilo Water

What Metro Pacific Iloilo Water does

Metro Pacific Iloilo Water Inc. (MPIW) is a private water distribution utility incorporated in the Philippines in 2019, operating under a 25-year concession agreement covering Iloilo City and seven surrounding municipalities: Pavia, Oton, Maasin, Cabatuan, Sta. Barbara, Leganes, and San Miguel. The company is a joint venture between Metro Pacific Water (MPW), a wholly owned subsidiary of listed conglomerate Metro Pacific Investments Corporation (PSE: MPI), which holds 80% ownership, and the Metro Iloilo Water District (MIWD), which holds the remaining 20%. The project carries an estimated P12.35 billion investment commitment over the concession period, with a stated operational target of reducing non-revenue water from 50% to 35% through infrastructure rehabilitation. Its headquarters and customer service office are located at Festive Walk Mall Annex in Iloilo Business Park, Mandurriao, Iloilo City, and the company employs between 101 and 250 people.

The company's core offering is metered potable water distribution to residential and commercial customers under approved tariff rates, billed monthly with consumption-based charges and minimum fees. Revenue is generated from three streams: recurring monthly water service billing, one-time new connection fees (Php 6,720 for existing lines, Php 11,200 where excavation is required), and reconnection fees. Customers are served through an extensive payment network spanning eight banks, four pawnshop chains, SM Payment Centers, ECPay partners including 7-Eleven, and digital wallets such as GCash and PayMaya. The product portfolio also includes meter testing and replacement, temporary disconnection and reconnection, senior citizen discounts, and community programs such as the TATAP Ilonggo sustainability initiative launched in partnership with the Iloilo City Government.

MPIW's technology foundation is conventional water distribution infrastructure — pipe networks, hydraulic systems, and treatment facilities — with no disclosed AI, IoT, or digital twin capabilities. The company is currently building out a digital onboarding channel through an online application portal, but the core technology differentiation rests on capital-intensive infrastructure improvements and the regulatory exclusivity of its 25-year franchise rather than on proprietary software or data assets.

Name

Metro Pacific Iloilo Water

Legal name

Metro Pacific Iloilo Water Inc.

Website

https://iloilowater.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

101–250 employees

Short description

Metro Pacific Iloilo Water is a private Philippine water distribution utility operating a 25-year concession serving Iloilo City and seven surrounding municipalities, generating revenue from metered residential and commercial connections, new connection fees, and reconnection charges under approved tariffs.

Ownership category

akta.pro rank

Product category

Water Utility Services

NAICS

Water Supply and Irrigation Systems (22131), Water, Sewage and Other Systems (2213)

SIC

Water Supply (4941)

akta.pro primary industry

Drinking Water Distribution Network Operations (Mains, Valves, Hydrants, Service Lines) (EUANAAAE)

akta.pro secondary industry

Water Supply & Wastewater Utilities Administration (BPAIACAG)

Keywords

• Water distribution services
• Utility water supply
• Municipal water services
• Potable water delivery
• Water utility management

Headquarters

HQ city

Mandurriao

HQ country

Philippines

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Supply Chain, Others

Revenue model

1. Water Service Billing: Monthly recurring billing for water service connections based on approved tariff rates. Residential and commercial customers are billed every month. The billing includes minimum fees and consumption-based charges.
2. New Connection Fees: One-time connection fees for new service installations. Minimum fee of Php 6,720 for existing lines without excavation, and Php 11,200 minimum for lines requiring excavation.
3. Reconnection Fees: Fees charged for reconnection of temporarily disconnected service accounts, with certain exemptions for abandoned or demolished properties.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels4 records

Core offering

Metro Pacific Iloilo Water is a water distribution utility that provides potable water service to residential and commercial customers in Iloilo City and seven surrounding municipalities (Oton, Sta. Barbara, Cabatuan, Maasin, San Miguel, Pavia, and Leganes) under a 25-year concession. The company operates water distribution infrastructure, manages monthly billing, and accepts payments through extensive over-the-counter and digital channels.

Product overview

Metro Pacific Iloilo Water is a water distribution utility operating as a joint venture between Metro Iloilo Water District (MIWD) and Metro Pacific Water (MPW). The company offers a unified water distribution service encompassing water service connections for residential and commercial customers, monthly billing, and multiple payment channels. The portfolio includes core water distribution and billing services, plus supplementary offerings such as meter testing/replacement, temporary disconnection/reconnection, senior citizen discounts, and community sustainability programs like TATAP Ilonggo. The company also manages infrastructure improvement projects including pipe replacements and expansions across its service areas in Iloilo City and seven surrounding municipalities.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Distribution Service Core water distribution utility providing potable water to Iloilo City and the municipalities of Oton, Sta. Barbara, Cabatuan, Maasin, San Miguel, Pavia, and Leganes through a network of pipelines and water treatment facilities.
• Residential Water Service Connection New water service connection product for residential customers, requiring government-issued ID, building permit, lot title or tax declaration, and attendance at a weekly Customer Orientation Seminar. One-time connection fees apply.
• Commercial Water Service Connection New water service connection product for commercial accounts requiring additional documentation including a secretary's certificate, building permit, lot title or tax declaration, business permit, and a lease contract if the premises is rented. One-time connection fees apply.
• Monthly Water Billing Service Recurring monthly water billing based on approved tariff with scheduled meter reading dates, due dates, and disconnection dates for each zone, applied to both residential and commercial customers.
• Bill Payment Processing Service Processing of water bill payments through multiple over-the-counter and online payment channels including partner banks, ECPay partners, SM Payment Centers, pawnshops, and digital wallets (GCash, PayMaya, Digicoop, Growsari).

Quantifiable outcome

• Reduce non-revenue water from 50% to 35%
• +2 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration18 records

Feature1 record

Partnerships

Three partnerships are on record, tiered core, major and supporting.

• Metro Iloilo Water District (MIWD)coreStrategic or Co-development PartnerMetro Iloilo Water District holds 20% ownership in the joint venture company. MIWD transferred its water distribution system operations to the joint venture MPIW, which took over in July 2019. The joint venture agreement was signed in November 2018.
• Iloilo City GovernmentmajorStrategic or Co-development PartnerPartnership for TATAP Ilonggo community sustainability program launched January 19, 2021, aimed at providing communities with clean water for handwashing and sanitation facilities. Mayor Jerry P. Trenas expressed gratitude for MPIW's support in establishing handwashing stations.
• USAID SurgesupportingStrategic or Co-development PartnerCollaboration partner for the TATAP Ilonggo Awareness Campaign, coordinating IEC lectures on water conservation, sanitation, and personal hygiene in coordination with Iloilo City Public Information Office.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Regional players

• Davao City Water District: Water district serving Davao City and surrounding areas in Mindanao. Comparable as a large Mindanao-based Philippine water utility facing similar NRW, tariff, and capex execution dynamics, though located in a different island group from MPIW's Western Visayas franchise.
• Cebu Water District: Major water district serving Cebu City and surrounding municipalities in the Visayas region. Comparable as a Visayan provincial water utility with similar customer composition, although operated under a different institutional structure (government district rather than JV).

Broad incumbents

• Aboitiz InfraCapital (Water arm): Diversified Philippine infrastructure conglomerate with emerging water/wastewater PPP interests outside Metro Manila. Comparable as a broader incumbent eyeing the same provincial water concession space that MPIW operates in, representing both a potential competitor and a benchmark for concession valuations.

Direct peers

• Maynilad Water Services: Concessionaire for the West Zone of Metro Manila, serving over 9 million people. Comparable as a large Philippine water distribution concession with similar regulatory structure, customer mix, and operational focus on NRW reduction and service expansion.
• Manila Water Company: The Philippines' flagship water and wastewater utility serving the East Zone of Metro Manila. Directly comparable as another MPIC-group water concession with tariff-based recurring revenue, multi-channel billing, and a focus on NRW reduction — and the most operationally similar asset within the same parent group.
• Prime Water Infrastructure Corp: Bulk water supplier and emerging water infrastructure operator in the Philippines, including the Laguna Lake and Ipo systems. Comparable as a Philippine water utility targeting provincial and outside-Metro-Manila markets — directly relevant to MPIW's growth corridor.
• Subic Water: Water service provider operating in the Subic Bay Freeport Zone and surrounding Olongapo/Bataan areas. Comparable as a mid-sized provincial Philippine water utility with a mix of residential, commercial, and industrial connections under concession-style operations.
• Laguna Water: Manila Water's provincial arm serving parts of Laguna province. Comparable as a non-Metro-Manila Philippine water utility within the broader MPIC water investment ecosystem, providing a useful operating benchmark for MPIW.
• Baliwag Water District: Provincial water district serving Baliwag, Bulacan and surrounding areas. Comparable as a provincial Philippine water utility of similar scale to MPIW, with similar regulatory oversight from LWUA and similar residential/commercial customer mix.

Emerging players

• Boracay Island Water Company: Manila Water subsidiary serving Boracay Island. Comparable as a smaller-scale provincial Philippine water concession under MPW, useful as a template for how MPW commercializes and operates small franchise areas.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/metropacificiloilowater
• LinkedInlinkedin.com/company/metro-iloilo-water

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Metro Pacific Iloilo Water