London Cross Cultural Learner Centre

What London Cross Cultural Learner Centre does

London Cross Cultural Learner Centre (CCLC) is a registered Canadian charity (#10337 8725 RR0001) founded in 1968 in London, Ontario, that provides settlement and integration services to newcomers to Canada. The organization supports government-assisted refugees (RPGs) for up to six weeks post-arrival, including temporary housing at Jeremiah's House (capacity 30 persons), orientation, life-skills training, and coordination of housing, healthcare, and education access. It also delivers employment services, community-connections programming, language assessments for English classes, and the Settlement Workers in Schools (SWIS) program embedded in local school communities. CCLC has expanded into the Windsor-Essex region as the designated provider of newcomer language assessments.

CCLC operates a professional language-services business offering interpretation (in-person, virtual, and telephone), certified translation, and Commissioner of Oaths services across 80+ languages to healthcare providers, legal professionals, schools, businesses, immigration consultants, and community organizations across Southwestern Ontario. The organization holds designated status as the Community Interpreter Language Skills Tool (CILISAT) testing centre for London. It is developing Doorways to Dreams, a 247-unit affordable housing project (6-storey + 24-storey buildings, 41% affordable units, 22% accessible units) targeting newcomers and vulnerable populations.

CCLC is funded primarily through contribution agreements with Immigration, Refugees and Citizenship Canada (IRCC), supplemented by charitable donations, corporate sponsorships, and fee-for-service revenue from its language services arm. The organization employs nearly 100 staff, mobilizes 400+ active volunteers contributing 2,780+ hours annually, and operates from two London offices (505 Dundas Street headquarters and 343 Dundas Street OSN/CSS office). In its most recent disclosed operating period, CCLC supported 10,918 newcomers with 51,112 services delivered, representing individuals from over 100 countries and 19+ nationalities. It is independently governed by a Board of Directors with no parent company or private-equity backing.

Name

London Cross Cultural Learner Centre

Legal name

London Cross Cultural Learner Centre

Website

https://lcclc.org

Company type

Private

Founded year

1968

Operating status

Operating

Headcount range

51–100 employees

Short description

CCLC is a registered Canadian charity founded in 1968 that delivers newcomer settlement, refugee housing, language assessment, and professional interpretation/translation services across Southwestern Ontario, funded primarily by IRCC and serving roughly 10,900 newcomers annually.

Ownership category

akta.pro rank

Product category

Newcomer Settlement Services

SIC

Services-Educational Services (8200)

akta.pro primary industry

Refugee Camp Coordination & Management (CCCM) (BPADAHAC)

akta.pro secondary industry

Emergency Shelter, Camp Coordination & Camp Management (CCCM) (BPADADAB)

Keywords

• Newcomer settlement services
• Refugee resettlement support
• Language interpretation services
• Language assessment programs
• Settlement workers in schools

Headquarters

HQ city

London

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Government Funding (IRCC): Primary funding from Immigration, Refugees and Citizenship Canada for settlement programs, including support for government-assisted refugees (RPG) up to six weeks after arrival. Core operational funding for resettlement programming.
2. Donations and Charitable Giving: Charitable donations from individuals, corporations, and foundations supporting various programs including emergency housing, transportation, food security, refugee health, and sports/recreation. Includes corporate sponsorships and naming opportunities.
3. Professional Language Services: Fee-for-service translation, interpretation, and Commissioner of Oaths services for healthcare providers, legal professionals, schools, businesses, and community organizations across Southwestern Ontario in 80+ languages.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

CCLC is a non-profit settlement agency that provides personalized support for newcomers and government-assisted refugees in London, Ontario, including reception, temporary housing, orientation, employment services, community connections, and language assessments. It also operates as a designated provider of language assessments for the Windsor-Essex region and sells fee-based professional interpretation, certified translation, and Commissioner of Oaths services in 80+ languages to healthcare, legal, education, and business clients across Southwestern Ontario.

Product overview

London Cross Cultural Learner Centre (CCLC) is a non-profit settlement agency offering a comprehensive suite of services to support newcomers in London, Ontario. The organization operates as a single integrated service model with distinct programs including Settlement Services (personalized support for navigating Canadian life), Employment Services (career planning and job search assistance), Community Connections (social integration programs), Language Services (interpretation, translation, and language assessments in 80+ languages), and Settlement Workers in Schools (school-based support for newcomer families). CCLC also operates emergency housing through Jeremiah's House and is developing the Doorways to Dreams affordable housing project. Additional services include volunteer programs, transportation support, and specialized funds for food security and education scholarships. The organization has served the community since 1968, supporting newcomers from over 100 countries.

Differentiator

Problem solved

Functional benefit

Products and services

• Settlement Services Personalized settlement support to help newcomers navigate life in Canada, connect with services, and achieve their goals. Provided through referrals and direct intake for newcomers in London, Ontario.
• Employment Services Career planning, job search support, workshops, and employer connections to help newcomers find meaningful employment in the London area.
• Community Connections Programs that help newcomers build friendships, develop new skills, volunteer, and participate in community activities designed to reduce isolation and create belonging.
• Language Assessments Assessments for English language classes and guidance on the best language learning pathway for individual goals. CCLC is the designated provider of language assessments for London and the Windsor-Essex region.
• Language Services (Interpretation, Certified Translation, and Commissioner of Oaths) Professional interpretation (in-person, virtual, and telephone), certified document translation, and Commissioner of Oaths services delivered in 80+ languages for healthcare providers, legal professionals, schools, businesses, community organizations, and individuals across Southwestern Ontario.
• Settlement Workers in Schools (SWIS) School-based program providing one-on-one support, workshops, and direct services to help newcomer students and families successfully settle, belong, and thrive in school communities across London.
• Doorways to Dreams Affordable Housing Affordable housing development for newcomers and vulnerable populations in London featuring 247 units across a 6-storey building and a 24-storey high-rise tower, with 41% affordable units and 22% accessible units.
• Jeremiah's House (Refugee Emergency Housing) Temporary housing for government-assisted refugees providing accommodation for up to 30 people at a time, with three meals per day during their initial resettlement period.
• CILISAT Interpreter Certification Testing Designated Community Interpreter Language Skills Tool (CILISAT) testing centre for London, providing certification testing for interpreters pursuing language-interpreter credentials.
• Volunteer Program Volunteer opportunities for community members to support CCLC programming, engaging 400+ regular volunteers each year who contribute thousands of volunteer hours.

Quantifiable outcome

• 10,918 newcomers supported annually
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• Immigration, Refugees and Citizenship Canada (IRCC)coreStrategic or Co-development PartnerPrimary government funder for settlement programs. CCLC's core operational funding comes from IRCC for resettlement services including support for government-assisted refugees. The organization is funded as a designated settlement agency.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• COSTI Immigrant Services: Major IRCC-designated settlement agency serving the Greater Toronto Area. Directly comparable to CCLC as a multi-service newcomer agency offering settlement, employment, language, and interpretation services funded primarily by IRCC with similar program structures.
• Catholic Crosscultural Services: Toronto-based IRCC-designated settlement agency providing settlement, language training, employment, and interpretation services to newcomers with a faith-based governance structure. Direct peer to CCLC with overlapping IRCC program delivery.
• Centre for Newcomers: Calgary-based IRCC-designated settlement agency offering settlement, language, employment, and community integration services to refugees and immigrants. Closely matches CCLC's program mix and IRCC-funded operating model.
• Immigrant Services Association of Nova Scotia (ISANS): IRCC-designated settlement agency serving Nova Scotia with a comparable suite of newcomer services including settlement, language assessment, employment, and interpretation. Operates the same RPG resettlement mandate as CCLC in a different regional context.
• Saskatoon Open Door Society: IRCC-designated settlement agency in Saskatoon offering RPG resettlement, language assessment, employment, and community programs. Closely analogous in scale and mandate to CCLC, serving as CCLC's Prairie region counterpart.
• Calgary Catholic Immigration Society (CCIS): One of Western Canada's largest IRCC-designated settlement agencies offering resettlement assistance, language training, employment services, and refugee housing. Comparable in service breadth, IRCC funding model, and mission to CCLC but at significantly larger scale in Calgary.

Broad incumbents

• YMCA of Greater Toronto - Newcomer Services: National settlement worker's largest newcomer services arm in Canada, offering settlement, language, employment, and youth programs across the GTA as part of a broader YMCA portfolio. Comparable to CCLC in mission but operates as one program within a much larger organization.

Regional players

• Multicultural Council of Windsor and Essex County: Regional newcomer-serving organization in Windsor-Essex, the same region where CCLC has expanded its designated language assessment services. Comparable in service mix and serves an overlapping client base, making it a near-region peer rather than a London-area direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/londoncclc
• Facebookfacebook.com/LondonCCLC
• LinkedInlinkedin.com/company/london-cross-cultural-learner-centre

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about London Cross Cultural Learner Centre