Saudi Arabia Ministry of Health

What Saudi Arabia Ministry of Health does

The Saudi Arabia Ministry of Health is the sole government authority responsible for healthcare regulation, service delivery, and public health policy across the Kingdom of Saudi Arabia, operating as a state entity under the Council of Ministers since its founding in 1959 (firmographic data lists 1950). The Ministry delivers free healthcare services to Saudi citizens through the nation's largest public healthcare network — comprising primary healthcare centers, general and specialized hospitals, a dedicated mental health infrastructure of 21 hospitals (4,046 beds), 99 psychiatric clinics, and 14 hospitals under construction — and serves expatriates, residents, and 1.5M+ annual Hajj and Umrah pilgrims through a combination of government facilities and licensed private providers.

Its technology platform is anchored by the Sehhaty (صحي) unified digital health ecosystem, which provides appointment booking, teleconsultations, electronic health records, vaccination tracking via the National Vaccination Registry, prescription management, pregnancy follow-up, and a patient health record tracking four vital indicators (blood pressure, blood sugar, BMI, waist circumference). The platform is complemented by the 24/7 937 medical call center staffed by physicians, the Seha Virtual Hospital for remote specialist consultations, a Hospital Information System (HIS) and PACS deployed across all MOH hospitals, cloud computing infrastructure, and a Seha Virtual Hospital Regulatory Sandbox for testing third-party AI and digital health innovations. The e-portal integrates with national government infrastructure including my.gov.sa, the e-procurement platform Etimad, the open data portal, and the SDAIA platform, achieving 99.4% service availability and first place in UN E-Government Readiness Assessment for two consecutive years (99% then 100%).

The Ministry's business model is state-budget funded rather than revenue-generating, with services free at the point of use for Saudi nationals. Revenue-equivalent flows come from licensing fees for healthcare facilities and suppliers, premarital screening fees for non-Saudis, and fees for Hajj-related medical services. Under Vision 2030 and the National Transformation Program, the Ministry is actively transitioning toward a hybrid model that incorporates public-private partnerships (exemplified by the SAR 3.8 billion, 15-year SABIC Behavioral Care Hospital concession with Specialized Medical Co.), private sector participation, health insurance market development, and regulatory sandbox-based innovation procurement. Customer segments span Saudi citizens (primary), residents and expatriates, Hajj/Umrah pilgrims, healthcare practitioners, and healthcare organizations/companies operating under its licensing regime.

Name

Saudi Arabia Ministry of Health

Legal name

Ministry of Health - Kingdom of Saudi Arabia

Website

https://moh.gov.sa

Company type

Private

Founded year

1959

Operating status

Operating

Headcount range

10,001+ employees

Short description

The Saudi Arabia Ministry of Health is the sole government authority regulating and delivering public healthcare across the Kingdom of Saudi Arabia, providing free services to Saudi citizens through a nationwide network of hospitals, primary care centers, and mental health facilities, supported by the Sehhaty digital platform, 937 call center, and Seha Virtual Hospital.

Ownership category

akta.pro rank

Product category

Public Healthcare Services

NAICS

General Medical and Surgical Hospitals (6221), Specialty (except Psychiatric and Substance Abuse) Hospitals (622310)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062), Services-Health Services (8000)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

akta.pro secondary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

Keywords

• Public healthcare services
• Digital health platform
• Healthcare regulation
• Telemedicine services
• Medical licensing

Headquarters

HQ city

Riyadh

HQ country

Saudi Arabia

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Public Healthcare Services: The Ministry of Health operates as a government ministry providing free healthcare services to Saudi citizens through a nationwide network of public healthcare facilities. Services are funded through the state budget (Vision 2030 aligned) and are provided free of charge to Saudi nationals. Private healthcare services are available to citizens and residents for a fee.
2. Healthcare Services for Residents and Pilgrims: Healthcare services provided to non-Saudi residents and Hajj/Umrah pilgrims, including mandatory vaccinations and medical check-ups, often at subsidized or fee-based rates.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

The Saudi Arabia Ministry of Health operates as the government authority responsible for delivering, regulating, and overseeing all healthcare services across the Kingdom. It runs a nationwide network of primary healthcare centers, general hospitals, mental health facilities, and specialized clinics, complemented by a digital health ecosystem including the Sehhaty unified platform, the 24/7 937 call center, the Seha Virtual Hospital, and a healthcare licensing system. Services are provided free of charge to Saudi nationals at government facilities.

Product overview

The Saudi Arabia Ministry of Health operates a comprehensive digital health ecosystem consisting of a unified platform called صحتي (Sehhaty) as the core portal, supplemented by the 24/7 call center service 937 for medical consultations and complaints. The system offers over 25 distinct electronic services including health licensing, employment portals, medical screening (premarital), treatment request management, home healthcare, vaccination tracking, and virtual hospital services. The portfolio architecture is platform-plus-modules: the Sehhaty platform serves as the unified access point for individuals, while the 937 service handles voice-based consultations, and specialized services like the health regulatory sandbox, virtual hospital, and health awareness platform provide targeted functionality. Integration with national government platforms (MyGov, e-procurement, open data) extends the ecosystem's reach, while health tools and awareness content support preventive care and public education.

Differentiator

Problem solved

Functional benefit

Products and services

• Sehhaty Platform (صحي) A unified digital platform that provides Saudi citizens and residents with comprehensive health services including appointment booking, virtual medical consultations, access to health records, vaccination tracking, prescription management, and pregnancy follow-up.
• 937 Call Center (خدمة 937) A 24/7 medical consultation and health services call center providing voice-based medical consultations, poison control advice, patient complaint management, and health guidance by trained physicians.
• Seha Virtual Hospital (مستشفى صحة الافتراضي) A virtual hospital providing remote medical consultations and specialized healthcare services through digital channels, enabling access to specialist care without physical hospital visits.
• Healthcare Licensing Services (خدمات التراخيص الصحية) A unified and comprehensive system for all health licensing services, with direct technical integration with all relevant government entities, enabling healthcare facilities, suppliers, and professionals to obtain and manage regulatory licenses.
• Premarital Medical Screening (الفحص الطبي قبل الزواج) Premarital medical screening service for detecting hereditary blood diseases (sickle cell anemia, thalassemia) and infectious diseases (Hepatitis B), with results sent electronically to the Ministry of Justice.
• Home Healthcare Services (الرعاية الصحية المنزلية) Home healthcare services delivered to patients in their residences by qualified medical personnel, supporting chronic and post-acute care outside hospital settings.
• Health Regulatory Sandbox (البيئة الحاضنة التنظيمية) A regulatory sandbox enabling innovators and companies to test digital health and AI solutions in a safe experimental environment aligned with Seha Virtual Hospital and Innovation Empowerment Center challenges.
• Appointment Booking Service (خدمة حجز المواعيد الطبية) Service enabling users to book in-person or remote medical appointments by selecting health centers and services across Saudi Arabia.
• Instant Medical Consultation (خدمة الاستشارات الطبية الفورية) Real-time medical consultation service connecting users with MOH-accredited physicians remotely through brief symptom description and medical history input.
• Treatment Request Management System (نظام إدارة طلبات العلاج) Part of the unified medical referrals platform managing domestic treatment, overseas treatment, and non-medical requests for patients referred for specialized care.
• Supplier Portal (خدمات الموردين) Supplier portal establishing transparent relationships with suppliers through unified processes for procurement and strategic partnerships with the Ministry of Health.
• Digital Business Center Services (خدمات مركز قطاع الأعمال الرقمية) Enables health sector investors to obtain MOH services electronically through a dedicated digital business center for licensing, approvals, and regulatory interactions.
• Vaccination Tracking Service (خدمة متابعة التطعيمات) Service for tracking vaccinations including influenza, COVID-19, Hajj vaccines, and children's immunization plans linked to the National Vaccination Registry (NVR).

Quantifiable outcome

• Mental health infrastructure: 21 hospitals with 4,046 beds, 99 psychiatric clinics, and 14 hospitals under construction
• +4 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability4 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Specialized Medical Co. (SMC) / Al-Mukhtas Al-Sehhi Medical Co.coreStrategic or Co-development Partner · 18 June 2026The Ministry of Health awarded SMC's 51%-owned subsidiary Al-Mukhtas Al-Sehhi Medical Co. a 15-year public-private partnership contract to operate and manage the SABIC Behavioral Care Specialist Hospital. The 150-bed facility will provide mental health, addiction treatment, and rehabilitation services. Expected revenues are approximately SAR 3.8 billion over the contract term. This represents a major PPP initiative under Vision 2030 for healthcare privatization.
• Security, Military, and University InstitutionsminorStrategic or Co-development PartnerThe Ministry authorized healthcare providers across security, military, and university institutions to administer the meningococcal vaccine directly at workplaces for Hajj 2026 workers. This partnership improves access to mandatory vaccinations and strengthens health preparedness for the pilgrimage season.
• Saudi Telecom Providers (STC, Mobily, Zain)minorOthersMajor Saudi telecom providers (STC, Mobily, and Zain) provide free internet access for Ministry of Health mobile applications and website, enabling citizens and residents to access digital health services without data charges. Coverage maps are available through each provider's app.
• Vision 2030 / National Transformation ProgramcoreStrategic or Co-development PartnerThe Ministry of Health is a key implementing agency for Saudi Arabia's Vision 2030 initiative and National Transformation Program. Healthcare transformation includes digitizing health services, expanding private sector participation, developing the health insurance market, and enhancing preventive healthcare under the Pilgrim Experience Program and Well-being Program.
• UkraineminorStrategic or Co-development PartnerUkraine and Saudi Arabia signed a defense cooperation agreement during President Zelenskyy's unannounced visit to Jeddah. The agreement aims to foster future contracts, technological cooperation, and investments, with Ukraine offering expertise and systems to Saudi Arabia.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• King Faisal Specialist Hospital & Research Centre: Saudi Arabia's flagship tertiary and specialist hospital system. Comparable as a Saudi government-affiliated specialty hospital operator under a parallel governance structure, with overlapping clinical, research and digital health capabilities.
• Dr. Sulaiman Al Habib Medical Group: Largest private healthcare provider in Saudi Arabia operating hospitals, clinics and digital health platforms (e.g., HMG app). Comparable as a major Saudi healthcare delivery and digital health incumbent that competes for the same patient base and PPP opportunities.
• PureHealth: UAE-based integrated healthcare platform spanning hospitals, diagnostics, insurance and digital health. Comparable as a large Gulf-region healthcare conglomerate engaging with public-sector payers and PPPs in a manner analogous to the Ministry's privatization partners.
• National Guard Health Affairs (Saudi Arabia): Operates large government hospitals and medical cities in Saudi Arabia serving military and broader populations. Comparable as a parallel public-sector hospital system with similar scope, complexity and Saudi Vision 2030 alignment.

Direct peers

• Hamad Medical Corporation: Qatar's principal public healthcare provider operating hospitals, ambulatory services and digital health platforms under government ownership. Comparable in scale, GCC context, and mandate to deliver comprehensive public healthcare to nationals and residents.
• National Health Service (NHS) England: UK's national publicly-funded health system providing free-at-point-of-care services to citizens across a nationwide hospital and primary care network. Directly comparable to the Saudi MoH as a centralized government health authority delivering universal coverage through state-owned infrastructure.
• SEHA (Abu Dhabi Health Services Company): Public health service operator managing the public hospital and clinic network across the Emirate of Abu Dhabi. Comparable as a GCC government-affiliated health system operator delivering inpatient, outpatient and digital health services under a similar public-mandate, PPP-friendly model.
• Ministry of Health and Prevention (UAE): UAE federal ministry responsible for healthcare regulation, licensing and service delivery across the country. Comparable as a direct ministerial peer with analogous regulatory, licensing and public health mandates in a neighboring GCC jurisdiction.

Regional players

• Saudi German Hospitals Group: Major private hospital network operating across MENA including multiple Saudi facilities. Comparable as a private-sector counterpart that the Ministry regulates and partners with via licensing and PPP frameworks.

Emerging players

• Daman (National Health Insurance Company – UAE): UAE's national health insurance payer operating in close coordination with public providers. Comparable as a regional peer building the financing and population-health data layer that parallels Saudi MoH's Unified Health File and emerging insurance market under Vision 2030.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/SaudiMOH
• YouTubeyoutube.com/channel/UCP_wyoQnTjZbFJt7DLGlE4A
• Facebookfacebook.com/SaudiMOH
• Instagraminstagram.com/saudimoh
• LinkedInlinkedin.com/company/ministry-of-health-saudi-arabia

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Saudi Arabia Ministry of Health