Number

IT Consulting Services (ServiceNow Implementation)number.onl

株式会社Number is a Tokyo-headquartered ServiceNow implementation and IT consulting firm founded in 2020, serving large Japanese enterprises with workflow modernization, ServiceNow product deployment (ITSM, GRC, HRSD, etc.), and Japanese business-practice customization via proprietary 'ServiceNow +1' and 'Concept Making' methodologies.

Company typePrivate
Founded2020
HeadquartersTokyo, Japan
Headcount—
GTM typeB2B
OfferingServices

What Number does

株式会社Number (Number Inc.) is a privately held, Tokyo-based IT consulting firm founded in September 2020 that specializes in ServiceNow implementation and enterprise workflow architecture for large Japanese corporations. Its core offering is end-to-end ServiceNow consulting, structured into three service plans — POC/Implementation Planning (from ¥3M, 2–3 months), Upgrade Support (from ¥1M/month), and full Implementation Support — plus proprietary methodologies including 'ServiceNow +1' for multi-system integration, 'Concept Making' for target-state definition, and a Japanese business-customization engine that adapts ServiceNow to multi-tier approvals (多段階承認), concurrent roles (兼務), and secondment rules (出向). The company serves enterprise customers across banking (Tokyo Star Bank), F&B (Asahi Group Japan), manufacturing (Shimadzu), maritime/logistics (Mitsui O.S.K. Systems), and IT services (Asahi Business Solutions, ServiceNow Japan), selling through dedicated consultation forms on its corporate and ServiceNow microsites plus phone-based direct sales.

The business is run with approximately 35 employees as of December 2023 and is led by Representative Director/Founder 小林涼菜 (Kobayashi Ryona) and Executive Officer/CEO 廣田真一 (Hirota Shinichi), with registered capital of 50 million JPY and no disclosed external funding. Revenue is generated primarily from project-based professional services engagements (POC, implementation, consulting) and recurring managed-service retainers (upgrade support, governance), with a parallel content platform — Champion Media (チャンピオン検索) — that distributes free industry insights and doubles as a top-of-funnel demand-generation channel. The company holds ISO/IEC 27001:2022 certification obtained in September 2024, operates entirely within the domestic Japanese market, and differentiates via a talent profile that combines certified management consultants, former Japanese enterprise IS staff, and ex-ServiceNow product R&D engineers.

Number firmographics

Firmographics

Name: Number
Legal name: 株式会社Number
Website: https://number.onl
Company type: Private
Founded year: 2020
Operating status: Operating
Short description: 株式会社Number is a Tokyo-headquartered ServiceNow implementation and IT consulting firm founded in 2020, serving large Japanese enterprises with workflow modernization, ServiceNow product deployment (ITSM, GRC, HRSD, etc.), and Japanese business-practice customization via proprietary 'ServiceNow +1' and 'Concept Making' methodologies.
Ownership category
akta.pro rank

Number industry classification

Industry

Product category: IT Consulting Services (ServiceNow Implementation)
NAICS: Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)
SIC: Services-Computer Programming, Data Processing, Etc. (7370)
akta.pro primary industry: ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
akta.pro secondary industries: IT Knowledge Management & Service Desk Platforms (HDAEALAH), Employee Experience (EX) & Digital Experience Monitoring Support (BPAEAJAO)

Keywords

ServiceNow consulting
IT consulting services
Workflow automation
Enterprise architecture
Digital transformation

Where Number is headquartered

Location

Headquarters

HQ city: Tokyo
HQ country: Japan
HQ region: Asia

Offices2 records

Markets served

Number business model

Business model

GTM type: B2B
Offering type: Services
Cost components: Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

IT Consulting Services: Professional services revenue from IT consulting engagements. Includes POC (Proof of Concept) creation, implementation planning, and full system construction support for ServiceNow and broader digital transformation projects. Sold as project-based professional services with defined scopes.
ServiceNow Support & Maintenance: Ongoing support and maintenance services for ServiceNow implementations. Charged on a monthly retainer basis (100万円～/月 for upgrade support plans). Provides continuous optimization, governance strengthening, and issue resolution.
SaaS Consulting Product Services: Web3 services development and Champion Media (メディアイベント・Champions Media) operation, alongside ServiceNow product research. Hybrid offering combining proprietary web platforms with consulting services.

Pricing tiers

Model	Billing	Price
Other	Multi-year contract	POC/導入計画作成支援プラン — Proof of Concept and implementation planning package
Usage-based	Monthly	アップグレード支援プラン — Upgrade support plan for existing ServiceNow users
Other	Multi-year contract	構築支援プラン — ServiceNow construction/implementation support plan

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Number product offering

Product offering

Core offering

Number provides IT consulting and ServiceNow implementation services to large Japanese enterprises, specializing in workflow architecture redesign, enterprise digital transformation, and customization of the ServiceNow platform to Japanese corporate practices (multi-tier approvals, concurrent roles, inter-company transfers). The company delivers project-based professional services, ongoing support plans, and POC/implementation planning packages, supplemented by the Champion Media content platform.

Product overview

株式会社Number is a workflow architecture group that drives business transformation, operating three core business segments: (1) IT Consulting Business, (2) ServiceNow Product Implementation Support Business, and (3) Champion Media Business. The company specializes in ServiceNow implementation consulting, offering concept-making services to define implementation goals, adapting ServiceNow to Japanese business customs (multi-level approvals, concurrent roles), and 'ServiceNow +１' construction that integrates ServiceNow with multiple business systems. The ServiceNow consulting is structured into three service plans: POC/Implementation Planning Support (3M JPY+, 2-3 months), Upgrade Support (1M JPY+/month), and Implementation Support. Champion Media provides freely accessible industry information and technology insights.

Differentiator

Problem solved

Functional benefit

Brands

Number ServiceNowコンサルティングサービス: ServiceNow implementation consulting service focusing on workflow optimization, enterprise architecture modernization, and digital transformation for Japanese enterprises.

Products and services

IT Consulting Business (ITコンサルティング事業) Provides IT consulting services to promote effective technology utilization by enterprises, including workflow architecture advisory and digital transformation consulting for Japanese enterprises.
ServiceNow Product Implementation Support (ServiceNow各種プロダクト導入支援) Specialized implementation and consulting services for ServiceNow platform products including ITSM, AppEngine, GRC, CSM, ITBM, ITOM, and HRSD. Covers full ServiceNow implementation and 'ServiceNow +1' integrations combining ServiceNow with external business systems.
POC / Implementation Planning Support Plan (POC/導入計画作成支援プラン) Assists in creating ServiceNow implementation concepts and executing Proof of Concept (POC). Priced from JPY 3,000,000 with approximately 2-3 month duration. Enables early assessment of whether ServiceNow is the optimal workflow/ITSM system for the client.
Upgrade Support Plan (アップグレード支援プラン) Ongoing monthly support plan for existing ServiceNow users. Includes upgrade plan development, upgrade response support, new feature utilization, and resolution of leftover challenges from initial implementation. Priced from JPY 1,000,000 per month.
Implementation Support Plan (構築支援プラン) Full ServiceNow implementation support covering AppEngine, ITSM, GRC, CSM, ITBM, ITOM, HRSD, and other product lines. Also supports 'ServiceNow +1' implementations combining ServiceNow with other external systems. Custom quote required.
Champion Media (チャンピオンメディア) Media business that publishes industry information freely accessible, providing technology insights and industry knowledge. Operates free tech study events in Shibuya (SHIBUYA QWS) or online, targeting tech community education and engagement.

Companies that use Number

Customer profile

Named customers6 records

Segments3 records

Ideal customer profiles2 records

Number technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Feature4 records

Number partnerships and signals

Strategic signal

Partnerships

One partnership is on record.

ServiceNow Japan合同会社 (ServiceNow Japan)coreTechnology or Integration · 10 September 2020ServiceNow Japan is a key technology partner and vendor. Number operates as a specialized ServiceNow implementation and consulting partner, offering implementation support for all ServiceNow product lines (AppEngine, ITSM, GRC, CSM, ITBM, ITOM, HRSD, and others). Number's team includes former ServiceNow product R&D personnel, and the company conducts dedicated ServiceNow version R&D. Number was featured as a partner case study at ServiceNow Japan events.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Number competitors and assessment

Company assessment

Direct peers

Slalom: Independent, mid-sized consulting firm with a major ServiceNow implementation practice across multiple regions. Most directly comparable in business model as a boutique-to-mid-tier specialist competing against global SIs on ServiceNow delivery quality and speed.

Broad incumbents

NTT Data: Largest Japanese system integrator with a substantial ServiceNow consulting practice and existing enterprise client relationships across financial services, manufacturing, and logistics. Competes with Number for Japanese enterprise ServiceNow RFPs at much larger scale.
Cognizant: Global IT services firm with a significant ServiceNow practice spanning implementation, managed services, and digital transformation. Competes with Number on enterprise workflow modernization deals globally and in Asia.
Infosys: Global IT services firm with a substantial ServiceNow practice and Japan delivery centers. Competes on ServiceNow implementation, managed services, and digital transformation for enterprise clients.
Capgemini: Global consulting and IT services firm with a dedicated ServiceNow practice and Japan delivery capability. Competes on enterprise workflow and ITSM transformation projects of similar scope to Number's engagements.
Accenture: Global system integrator and one of ServiceNow's largest global delivery partners. Operates ServiceNow practices across Japan and Asia-Pacific, competing with Number for tier-one enterprise transformation engagements.
KPMG: Big Four firm with established ServiceNow consulting alliance and Japan advisory presence. Competes for ServiceNow-enabled enterprise transformation, GRC, and risk management engagements in the Japanese market.
Wipro: Global IT services firm with ServiceNow implementation and managed services practice, including Japan presence. Competes for similar enterprise ServiceNow consulting engagements, particularly with multinational clients.
Deloitte: Big Four firm with a global ServiceNow alliance and significant Japan practice following the Fruition Partners acquisition. Competes across ServiceNow implementation, managed services, and strategy consulting for enterprise clients.
PwC: Big Four firm with ServiceNow partnership and Japan consulting practice. Competes on enterprise transformation, digital workflow, and managed services engagements that overlap with Number's offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

Number compliance and trust

Trust signal

Compliance1 record

Number financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Number leadership team

Management profile

Number of profiles

Profiles2 records

Number funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Number M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Number

What does Number do?

Is Number a public or private company?

Number is a private company. It is classified as founder individual operated bootstrapped and is currently operating.

When was Number founded?

Number was founded in 2020.

Where is Number based?

Number is headquartered in Tokyo, Japan, in the Asia region.

How does Number make money?

Three revenue lines are on record. IT Consulting Services are the primary driver. The others are serviceNow Support & Maintenance and saaS Consulting Product Services.

Who are Number's main competitors?

Slalom is listed as a direct peer. Broad incumbents are NTT Data, Cognizant, Infosys, Capgemini, Accenture, KPMG, Wipro, Deloitte and PwC.

Does Number have an API?

No public API is recorded for Number.

What industry is Number in?

Number's product category is IT Consulting Services (ServiceNow Implementation). Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of HDAEALAH, IT Knowledge Management & Service Desk Platforms. Its NAICS code is 541511 and its SIC code is 7370.