What San Juan Hospital does

San Juan Health is a county-owned, Critical Access Hospital system headquartered in Monticello, Utah, serving the rural San Juan County catchment. The system comprises one 24/7 acute care hospital (founded 1947, with the current 29-bed facility opened in January 1960 and a new hospital planned for late 2026) and three clinic locations in Monticello, Blanding, and Spanish Valley (near Moab, opened fall 2021). Service lines include emergency care, surgery (including orthopedic procedures such as ACL repair), obstetrics, radiology, lab services, and primary care across the clinics, supplemented by telehealth specialty consultations (critical care, cardiology, stroke, oncology, endocrinology) delivered through a partnership with Intermountain Health.

The technology stack is conventional healthcare IT: Cerner/Oracle Health electronic health records, Microsoft 365 enterprise suite, multi-factor authentication via Microsoft Authenticator, and patient-facing digital tools including the My San Juan Health portal (powered by iqhealth.com) and online bill pay (REDDE). No proprietary AI, software-as-a-service products, or licensed technology are disclosed; the organization is a service operator, not a technology vendor. Clinical and administrative workflows rely on third-party platforms (Relias for training, PolicyStat for policy management, TimeForce for scheduling, OhMD for messaging, Bluestream for interpreting).

San Juan Health generates revenue through fee-for-service billing across emergency, inpatient, outpatient, surgical, and clinic encounters, paid by insurance, Medicare/Medicaid, and self-pay. A Financial Assistance Program provides sliding-scale discounts up to 200% of the Federal Poverty Guideline, and the organization publishes its annual proposed budgets on its website consistent with its public-entity status. Go-to-market is direct-to-consumer across the rural San Juan County community, with brand positioning anchored to "Chasing Perfection Since 1947" and four pillars: best place to receive care, work, practice medicine, and give back. Recognition includes a 2019 National Rural Health Association Top 20 Rural Hospital ranking for patient satisfaction.

Name

San Juan Hospital

Legal name

San Juan Health

Website

https://sanjuanhealth.org

Company type

Private

Founded year

1947

Operating status

Operating

Short description

San Juan Health is a county-owned Critical Access Hospital system in rural San Juan County, Utah, operating a 24/7 hospital in Monticello and three clinics (Monticello, Blanding, Spanish Valley) delivering emergency, surgical, obstetric, primary care, and telehealth specialty services to local residents.

Ownership category

akta.pro rank

Product category

Rural Hospital and Primary Care Clinic Services

NAICS

General Medical and Surgical Hospitals (6221), Offices of Physicians (62111)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

akta.pro secondary industry

Community & Regional General Hospitals (HLAFAAAB)

Keywords

• Rural hospital services
• Critical access hospital
• Primary care clinics
• Emergency medical care
• Telehealth specialty care

Headquarters

HQ city

Monticello

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others, Supply Chain

Revenue model

1. Healthcare Services Revenue: Revenue generated from providing hospital services (emergency, surgical, OB, radiology, lab), clinic visits, and specialty telehealth consultations. Services are billed through insurance, Medicare/Medicaid, and direct patient payment.
2. Financial Assistance Program: Provides essential healthcare services regardless of ability to pay, with discounts based on household size and annual income (up to 200% of Federal Poverty Guideline).

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

San Juan Health operates a critical access hospital in Monticello, Utah, and three primary care clinics in Monticello, Blanding, and Spanish Valley, providing 24/7 emergency services, surgical procedures, obstetrics, radiology, lab, and primary care. Specialty telehealth consultations in cardiology, oncology, stroke, critical care, and endocrinology are delivered through a partnership with Intermountain Health, supported by an online patient portal and financial assistance program.

Product overview

San Juan Health is a rural healthcare system consisting of San Juan Hospital (a critical access hospital in Monticello) and three affiliated clinics in Blanding, Monticello, and Spanish Valley. The system provides emergency services, surgery, obstetrics, radiology, lab services, and telehealth specialty care through an Intermountain Health partnership. Patient-facing digital services include an online patient portal (My San Juan Health via iqhealth.com), online bill pay through REDDE, and a financial assistance program. The organization also operates community outreach initiatives including an annual scholarship program for local healthcare students.

Differentiator

Problem solved

Functional benefit

Products and services

• San Juan Hospital 24/7 critical access hospital in Monticello, Utah providing emergency services, surgical procedures, obstetrics, radiology, and lab services. Recognized by the National Rural Health Association as a top 20 rural hospital in the nation for patient satisfaction in 2019.
• San Juan Clinic Monticello

Quantifiable outcome

• Top 20 rural hospital nationally for patient satisfaction (2019)
• +3 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• Blue Mountain HospitalcoreStrategic or Co-development Partner · 1 July 2017Partnership with Blue Mountain Hospital in Blanding to co-sponsor the annual Scholarship Scramble golf tournament at The Hideout golf course. All proceeds fund scholarships for local students pursuing healthcare-related education. Over $39,000 awarded in scholarships since July 2017.
• Intermountain HealthcoreTechnology or IntegrationPartnership with Intermountain Health provides remote telehealth services for critical care, cardiology, stroke, oncology, and endocrinology. This partnership enables specialty care access for rural patients without requiring travel to larger urban facilities.

Scale indicators6 records

Recent moves9 records

Expansion highlights4 records

Broad incumbents

• LifePoint Health: Large for-profit operator of ~60+ community and rural hospitals across the U.S. — represents the private-sector rural hospital model with capital, scale, and operational capabilities that publicly-owned rural CAHs like San Juan cannot easily replicate.
• Quorum Health Corporation: Operator of small-town community and critical access hospitals across the U.S. (spun from CHS) — broad rural hospital incumbent with comparable service mix and CAH exposure to many of the same policy and workforce dynamics as San Juan.
• Ardent Health Partners: Mid-sized operator of community hospitals across the U.S., including Castleview in Price, UT — broader incumbent with similar rural/community hospital portfolio and adjacent Utah footprint to San Juan's catchment.

Direct peers

• Sanpete Valley Hospital: Intermountain Health critical access hospital in Mount Pleasant, Utah — directly comparable small rural Utah CAH with analogous service lines and rural community hospital economics.
• Moab Regional Hospital: Community hospital in Moab, Utah — directly comparable rural/regional facility serving the adjacent Grand County catchment; competes for patients in the Spanish Valley overlap zone where San Juan opened its newest clinic.
• Garfield Memorial Hospital: Intermountain Health-operated critical access hospital in Panguitch, Utah — directly comparable small rural Utah CAH within the same health system that supplies San Juan's specialty telehealth.
• Blue Mountain Hospital: Critical access hospital in Blanding, Utah — directly comparable rural San Juan County provider offering similar 24/7 emergency, surgical, and primary care services; already a co-marketing partner with San Juan Health on the annual Scholarship Scramble.
• Gunnison Valley Hospital: Independent critical access hospital in Gunnison, Utah — directly comparable small rural Utah CAH offering ED, surgery, OB, and clinic services to a similarly remote population center.
• Sevier Valley Hospital: Intermountain Health rural hospital in Richfield, Utah — directly comparable small rural Utah facility with similar service scope (ED, surgery, OB) and shared access to Intermountain's specialist network.

Regional players

• Castleview Hospital: Community hospital in Price, Utah (Ardent Health Partners) — analogous rural/regional Utah hospital with broader service lines; competes for referral flows from San Juan County for higher-acuity cases.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/pg/San-Juan-Health-293374340689010/posts

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about San Juan Hospital