What Marktgemeinde Lustenau does

Marktgemeinde Lustenau is a municipal government entity (Marktgemeinde) located in Lustenau, Vorarlberg, Austria, and is described as the largest market municipality in Austria. It delivers the full spectrum of public-sector services to its residents through a central Rathaus (Rathausstraße 1, 6890 Lustenau) and a network of specialized departments covering citizen services, civil registry, social services, housing, family support, culture, sports, education, environmental protection, public safety (feuerwehr and Sicherheitswache), construction permitting, transportation planning, waste management, and cemetery administration. The municipality is led by Bürgermeister Patrick Wiedl, with departmental leadership across finance, planning, IT, culture, social services, and youth services, supported by 51-100 employees with a combined tenure of approximately 550 service years.

Its core operational products and infrastructure include the Digitales Amt online portal and Terminbuchung appointment booking system for digital citizen transactions; community facilities such as the dô youth center, OK-JA! open youth work program, Bibliothek Lustenau, Reichshofsaal cultural venue, DOCK 20 Kunstraum art space, Parkbad swimming complex, Sportpark, and the 30-hectare Gutshof Heidensand municipal farm; recurring cultural events including the 26-year Sommer am Platz concert series, Hofkultur Festival (10th anniversary), Genussfestival, Win am Rhin, and Ironmännli triathlon (35th edition); and 13 public drinking water fountains. Underlying technology is standard municipal IT (online forms, Google Analytics, Hotjar, email newsletter, Facebook/Instagram/YouTube integrations) with no proprietary AI or platform layer.

The revenue model is tax- and fee-based: Kommunalsteuer (municipal tax), Grundsteuer (property tax), Abfallgebühren (waste fees), Gästetaxe (tourist tax), Hundesteuer (dog tax), Zweitwohnungsabgabe (secondary residence levy), plus federal and state government funding, and transactional fees for administrative procedures and cemetery services (e.g., Wiesengrab at €696 plus €234 for engraved nameplate). Distribution is direct-to-citizen via in-person Rathaus service, digital self-serve channels, and community facilities. Customer segments span general citizens, children and youth, senior citizens, and local businesses, with citizen engagement reinforced by community events, printed Gemeindeblatt, and social media outreach.

Name

Marktgemeinde Lustenau

Legal name

Marktgemeinde Lustenau

Website

https://lustenau.at

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

51–100 employees

Short description

Marktgemeinde Lustenau is a municipal government entity in Vorarlberg, Austria, providing administrative, social, cultural, educational, infrastructure, and public-safety services to residents of Lustenau via the Rathaus, digital portals, and community facilities such as the dô youth center, Parkbad, and Bibliothek Lustenau.

Ownership category

akta.pro rank

Headquarters

HQ city

Lustenau

HQ country

Austria

HQ region

Europe

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Municipal Taxes and Fees: The municipality collects various taxes and fees including: Kommunalsteuer (municipal tax), Grundsteuer (property tax), Abfallgebühren (waste fees), Gästetaxe (tourist tax), Hundesteuer (dog tax), Zweitwohnungsabgabe (secondary residence levy), and various service fees for administrative procedures.
2. Government Funding and Subsidies: Federal and state government funding for municipal services, infrastructure projects, and social programs
3. Facility and Service Fees: Fees for cemetery services (Wiesengrab €696 plus €234 for nameplate), building permits, and various municipal services

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Marktgemeinde Lustenau is the municipal government entity for Lustenau, Vorarlberg, Austria, delivering statutory administrative services (civil registry, building permits, tax collection, identity documents) and a broad set of public services including social welfare, housing assistance, education, youth programs, cultural events, sports facilities, waste management, public safety, and environmental programs. Services are delivered in person at the Rathaus and digitally through the Digitales Amt online portal and Terminbuchung appointment booking system.

Product overview

Marktgemeinde Lustenau operates as a municipal government providing comprehensive public services through both physical locations (Rathaus/town hall, citizen service centers) and digital channels. The core offerings include the Digitales Amt (Digital Office) for online administrative procedures and Terminbuchung (appointment booking) for citizen services. The municipality maintains multiple cultural venues including dô youth center, OK-JA! youth services, Bibliothek Lustenau (library), Reichshofsaal, and DOCK 20 Kunstraum. Seasonal events include Sommer am Platz (26-year concert series), Genussfestival, Hofkultur Festival, and Win am Rhin wine festival. Sports and recreation facilities include Parkbad/Parki swimming complex, Sportpark, and the annual Ironmännli triathlon. Social services cover welfare, housing assistance, care management, and Zusammen.Leben integration programs. Infrastructure includes 13 public drinking water fountains, the 30-hectare Gutshof Heidensand municipal farm, and ongoing development of Betriebsgebiet Heitere business park. Public safety services include Feuerwehr Lustenau (fire brigade) and Sicherheitswache (municipal police). The municipality also manages schools, kindergartens, cemeteries, waste management, and transportation planning.

Differentiator

Problem solved

Functional benefit

Products and services

• Digitales Amt (Digital Office) Digital government services portal enabling citizens to complete administrative procedures online, book appointments, and access municipal services electronically.
• Bürgerservice (Citizen Service) Citizen service center handling registrations, passports, identity documents, civil registry (births, marriages, deaths), citizenship matters, and cemetery administration.
• Standesamt (Civil Registry) Civil registry office handling births, marriages, deaths, and citizenship matters for residents of Lustenau.
• Bauamt (Building Authority) Construction and building authority handling building permits, construction law, municipal planning, and building code compliance.
• Soziale Dienste (Social Services) Social services including housing assistance, welfare support, care management, family subsidies, children's holiday programs, and integration services (Zusammen.Leben).
• Schulservice & Kinderbetreuung (School Service & Childcare) School administration, before/after school care, kindergarten services, and educational support including Campus Rotkreuz school facility.
• Abfallwirtschaft & Umwelt (Waste Management & Environment) Waste management services, recycling, environmental protection, nature conservation, and sustainability programs including environmental week activities.
• Verkehr & Mobilität (Transportation & Mobility) Transportation planning, road infrastructure, public transit coordination (plan b mobility card), cycling infrastructure, and pedestrian pathways.
• Feuerwehr Lustenau (Fire Brigade) Municipal fire brigade providing emergency response, technical rescue, and community safety, equipped with a new heavy rescue vehicle (SRF).
• Sicherheitswache (Municipal Police) Municipal police service handling public safety, traffic management, event permits, lost property, bicycle registration, and criminal records.
• dô – Treffpunkt für Jung & Älter (Youth and Multi-generational Center) Multi-generational youth center offering cultural events, exhibitions, workshops, youth projects, and community gatherings, located at Dornbirner Straße 19.
• OK-JA! (Offene Kinder- und Jugendarbeit) Open youth work services providing workshops, design studios, community activities, and youth engagement programs including 'Gemeinsam OFFLINE' digital detox events.
• Bibliothek Lustenau (Public Library) Public library offering lending services, summer reading programs, environmental literature, and children's activities including craft workshops.
• Parkbad & Parki (Outdoor Swimming Complex) Municipal outdoor swimming pool complex with family areas, slides, diving towers, sports pools, and 'Parki-Party' evening events.
• Sportpark & Ironmännli (Sports Complex & Triathlon) Municipal sports complex and triathlon event; Ironmännli is the annual youth and adult triathlon in its 35th edition, featuring age-appropriate distances and a new 3.5km cycling circuit.
• Reichshofsaal (Event Venue) Historic event venue at Kirchstraße 1 for concerts, theater, conferences, and community events, operated by the municipal culture department.
• DOCK 20 Kunstraum (Contemporary Art Space) Contemporary art space and gallery located at Pontenstraße 20, showcasing rotating exhibitions and the municipal art collection.
• Sommer am Platz (Summer Concert Series) Summer concert series on Kirchplatz featuring free outdoor live music every Friday evening, in its 26th year.
• Genussfestival (Food and Music Festival) Annual food and music festival featuring international cuisine from 18 cultural associations, live performances, and cultural exchange.
• Hofkultur Festival Cultural festival at Gutshof Heidensand featuring sunrise concerts, film screenings, jazz brunch, children's theater, celebrating its 10th anniversary in 2026.
• Win am Rhin (Wine Festival) Wine festival showcasing over 90 wines from regional and international winemakers with personal presentations and tastings.
• Gless Hub Coworking Free coworking space at Millennium Park 6 offering workstations for remote workers and entrepreneurs.
• Gemeindegutshof Heidensand (Municipal Farm Estate) Municipal farm estate of 30 hectares managed by local organic farmers, hosting social employment projects (Integra/Lebenshilfe) and cultural events including the Hofkultur festival.
• Gemeindeblatt (Municipal Newsletter) Printed municipal newsletter publication distributed to residents with local news, events, and community information.
• Öffentliche Trinkwasserstellen (Public Drinking Water Fountains) 13 public drinking water fountains installed throughout the municipality for citizen refreshment.

Quantifiable outcome

• 13 public drinking water fountains providing fresh water across the municipality
• +3 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered minor and core.

• EU Live Project AMooReminorStrategic or Co-development Partner · 1 January 2024EU Live Project AMooRe provides financial support for the Moordetektive citizen science project where students from MS Hasenfeld research and monitor biodiversity in local wetlands.
• Integra (Social Employment Project)coreStrategic or Co-development Partner · 1 January 2015Integra, together with Lebenshilfe, conducts social employment projects at Gutshof Heidensand, providing meaningful work opportunities for youth in collaboration with the municipality.
• Volkshochschule Bregenz (VHS Bregenz)coreOthers · 1 January 1988VHS Bregenz operates a successful branch location in Lustenau since 1988, providing adult education and continuing education programs to Lustenau residents. The branch was recognized as a finalist for the Staatspreis für Unternehmensqualität in 2026.
• plan b-Gemeinden (Sustainable Municipalities)minorOthersInter-municipal cooperation with neighboring municipalities in the 'plan b' (sustainability) network, including joint mobility initiatives and children's programs.
• Land Vorarlberg (State of Vorarlberg)coreStrategic or Co-development PartnerState government partnership for environmental protection, water management, education, and infrastructure. The municipality collaborates with state departments including Wasserwirtschaft (water management) on projects like Dornbirner Ach revitalization.
• Offene Kinder- und Jugendarbeit OK-JA!coreStrategic or Co-development PartnerOK-JA! is the municipality's youth work program operating from the dô center, providing open youth work, design workshops, and community engagement activities.
• Wilhelm + Mayer (Construction Company)minorOthersConstruction company awarded €1,024,926.72 contract for road construction and infrastructure development at Millennium Park Süd.
• Verein Bienenzuchtverein Lustenau (Beekeeping Association)minorOthersLocal beekeeping association providing educational programs about bees and pollination for school classes and kindergartens during environmental week.

Scale indicators4 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• Marktgemeinde Hohenems: Vorarlberg Marktgemeinde of comparable population scale (~16k) providing parallel services (citizen services, schools, social services, cultural programming, youth programs) — directly comparable in scope and statutory mandate.
• Marktgemeinde Hard: Direct neighbor of Lustenau on Lake Constance, classified as Marktgemeinde with the same legal/administrative status, similar population scale (~13k), and parallel service offerings including Bürgerservice, digital appointment booking, and event programming.
• Stadt Bludenz: District capital in Vorarlberg providing the same comprehensive municipal service portfolio as Lustenau (administration, social services, schools, cultural venues, fire/police, sports infrastructure), useful as a comparable of similar scale.
• Stadt Feldkirch: Historic Vorarlberg municipality offering the same statutory municipal service portfolio (Standesamt, Soziales, Kultur, Schule, Feuerwehr, Bauamt), serving as a comparable Vorarlberg municipality in a different sub-region.
• Marktgemeinde Götzis: Vorarlberg Marktgemeinde of similar size with parallel service offerings including Rathaus services, schools, youth programs, cultural venues, and infrastructure management — directly comparable in operating model and statutory scope.
• Stadt Dornbirn: Largest municipality in Vorarlberg by population and immediate neighbor of Lustenau, delivering the same statutory service portfolio (administration, social services, schools, cultural venues, sports infrastructure) with comparable Rheintal-region context.
• Stadt Bregenz: Capital of Vorarlberg and a neighboring municipality to Lustenau, providing the same statutory municipal services (Bürgerservice, Bauamt, Soziales, Kultur, Schule, Feuerwehr) but on a larger population scale — directly comparable in operating model and service portfolio.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/lustenau_diegemeindeamrhein
• Xx.com/lustenau
• LinkedInlinkedin.com/company/rheintalische-musikschule-lustenau

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Marktgemeinde Lustenau