Arbitration Place

What Arbitration Place does

Arbitration Place is a privately held Canadian alternative dispute resolution (ADR) company founded in 2012 and headquartered in Toronto. It provides arbitration, mediation, and court reporting services through a roster of preeminent neutrals that includes former Supreme Court of Canada justices (Ian Binnie, Thomas Cromwell, Russell Brown, Robert A. Blair), former Chief Justice of Ontario Warren K. Winkler, and former ICC Secretary General Anne Marie Whitesell, among other senior appellate jurists and seasoned commercial litigators. The company operates purpose-built facilities in Toronto, Ottawa, Montreal, Miami, George Town (Cayman Islands), and São Paulo, with the latter two delivered through institutional partnerships with CI-MAC and CAM-CCBC respectively. Its core service lines are organized by delivery mode — Virtual, On-Site, and Hybrid proceedings — with Court Reporting offered as an add-on through ASAP Reporting Services. The virtual platform has hosted 12,000 hours of remote and hybrid proceedings since March 2020, demonstrating operational maturity in remote dispute resolution.

The company sells professional services on a quote-based, per-engagement model, with revenue derived from arbitrator and mediator fees, venue bookings for hearing rooms, virtual proceeding support, and transcription. Go-to-market is primarily relationship-driven through direct inquiry, legal community referrals, and institutional partnerships with JAMS, CAM-CCBC, MIAS, and IACA. Marketing channels are concentrated in the legal community: a professional website, email newsletters, the "Arbitration Boot Camp" webinar series, and participation in arbitration weeks and legal industry conferences such as CanArbWeek. The company markets itself as Canada's leading international ADR provider, a position validated by its 2021 Chambers Canada Award.

Arbitration Place reports having supported over 20,000 unique cases, 80,000+ proceedings, and 4,500+ law firms over roughly a decade, alongside disclosed booking growth of 700% over the last ten years. Its primary customer segments are law firms and legal counsel, corporate clients with complex commercial disputes, and international parties requiring cross-border dispute resolution. Pricing is not publicly disclosed and varies by proceeding type, duration, and facility requirements. No external funding rounds, acquisitions, or public listing are disclosed; growth has been self-funded and partner-led. The Miami office is co-located at the JAMS Miami Resolution Center, the São Paulo location operates with CAM-CCBC, and the Cayman Islands location is co-located with CI-MAC, illustrating a partnership-driven international distribution model rather than wholly owned greenfield expansion.

Name

Arbitration Place

Legal name

Arbitration Place

Website

https://arbitrationplace.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

Arbitration Place is a private Canadian alternative dispute resolution company providing arbitration, mediation, and court reporting services through purpose-built facilities in six cities, serving 4,500+ law firms with a roster of former Supreme Court justices and senior jurists.

Ownership category

akta.pro rank

Product category

Alternative Dispute Resolution Services

NAICS

Legal Services (5411), Other Legal Services (54119), Court Reporting and Stenotype Services (561492)

SIC

Services-Legal Services (8111)

akta.pro primary industry

Litigation & Dispute Resolution (BPAHAAAB)

akta.pro secondary industry

Litigation Support & Expert Witness Services (BPAHALAG)

Keywords

• Alternative dispute resolution
• International arbitration services
• Commercial mediation services
• Virtual hearing rooms
• Court reporting services

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Arbitration and Mediation Services: Professional fees for arbitration and mediation proceedings conducted at their facilities or virtually. Revenue is generated through booking fees for purpose-built hearing rooms, virtual hearing services, and court reporting. The company supports 20,000+ unique cases and 80,000+ proceedings.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Arbitration Place is an arbitration and mediation centre that provides alternative dispute resolution (ADR) services through purpose-built hearing facilities in Toronto, Ottawa, Montreal, Miami, George Town, and São Paulo, as well as virtual and hybrid proceedings. It administers international and domestic arbitrations and mediations using a roster of preeminent neutrals (many former Supreme Court justices and provincial Chief Justices), and offers concierge-style administrative support, real-time translation, and court reporting (via ASAP Reporting Services). The company supports 4,500+ law firms and has hosted 80,000+ proceedings across 20,000+ unique cases.

Product overview

Arbitration Place operates as a unified dispute resolution platform offering arbitration and mediation services through multiple delivery modes: Virtual Services for remote proceedings, On-Site Services at purpose-built facilities, and Hybrid Services combining both. The company provides access to a roster of preeminent arbitrators and mediators including former Supreme Court justices, with facilities in Toronto, Ottawa, Montreal, Miami, and Cayman Islands. Court Reporting is available as an add-on service through ASAP Reporting Services. The integrated model combines neutral expertise with technology-enabled hearing spaces and administrative support for complex international disputes.

Differentiator

Problem solved

Functional benefit

Products and services

• Arbitration Services International and domestic arbitration proceedings administered by Arbitration Place, utilizing a roster of world-class arbitrators including former Supreme Court justices and senior jurists. The service is for law firms, corporations, governments, and international parties needing neutral tribunals for complex commercial disputes.
• Mediation Services Mediation proceedings facilitated by experienced neutrals to help parties resolve commercial and other disputes confidentially. The service is for parties seeking efficient, confidential resolution of commercial disputes through structured mediation.
• Virtual Services Virtual dispute resolution proceedings conducted online, enabling parties to participate in arbitrations and mediations remotely through video conferencing and related technology. The service is for parties and counsel needing remote access to dispute resolution proceedings.
• On-Site Services In-person dispute resolution proceedings held at Arbitration Place's physical facilities, featuring purpose-built hearing rooms with state-of-the-art technology across the Toronto, Ottawa, Montreal, Miami, George Town, and São Paulo locations. The service is for parties requiring in-person hearings with full concierge and administrative support.
• Hybrid Services Combined virtual and on-site dispute resolution proceedings that allow parties and witnesses to participate either in-person or remotely in the same arbitration or mediation. The service is for matters where some participants require physical presence and others can attend remotely.
• Court Reporting Professional court reporting and transcription services for arbitration and mediation proceedings, provided through ASAP Reporting Services. The service is for parties needing certified transcripts of arbitration and mediation hearings.

Quantifiable outcome

• 80,000+ proceedings hosted
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Five partnerships are on record, tiered major, minor and core.

• CAM-CCBC (Centro de Arbitragem, Mediação e Consulta)majorStrategic or Co-development Partner · 6 September 2026Strategic partnership with CAM-CCBC in São Paulo, Brazil. Provides Arbitration Place with presence in Brazil and access to Latin American dispute resolution market through CAM-CCBC's established arbitration center.
• MIAS (Miami International Arbitration Society)majorStrategic or Co-development Partner · 4 August 2026Strategic partnership with Miami International Arbitration Society announced in August 2026, strengthening Arbitration Place's presence in the Miami hub for international dispute resolution.
• IACA (International Arbitration Counselors Association)minorGTM or Marketing Partner · 28 January 2026IACA Launch of the Global Passport in January 2026, providing international arbitration practitioners with enhanced credentials and cross-border capabilities.
• JAMSmajorStrategic or Co-development Partner · 27 March 2025Launch of strategic collaboration with JAMS, the world's largest private dispute resolution provider. Arbitration Place's Miami office is co-located at JAMS Miami Resolution Center.
• CI-MAC (Cayman Islands Maritime and Arbitration Center)coreChannel Partner/ Reseller/ DistributorCayman Islands office co-located with CI-MAC (Cayman Islands Maritime and Arbitration Center) at 90 N Church Street, George Town.

Scale indicators8 records

Recent moves7 records

Expansion highlights5 records

Market position

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ArbitrationPlce

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arbitration Place