Southwest Ontario Aboriginal Health Access Centre

What Southwest Ontario Aboriginal Health Access Centre does

Southwest Ontario Aboriginal Health Access Centre (SOAHAC) is a non-profit Aboriginal Health Access Centre (AHAC) founded in 1998 and headquartered in London, Ontario, that delivers a comprehensive continuum of Indigenous health and wellness services across Southwestern Ontario through six clinic locations in Chippewa of the Thames (Muncey), London, Newbury, Owen Sound, Waterloo Wellington (Cambridge), and Windsor. The organization operates as a unified healthcare delivery system blending traditional Indigenous healing practices — including ceremonies, Traditional Healers, Elders, drumming, smudging, and the proprietary Wholistic Health Framework — with western clinical medicine delivered by physicians, nurse practitioners, dentists, pharmacists, and mental health specialists. Service lines span primary care, dental, pharmacy, mental health and addictions, tele-mental health for children and youth, diabetes education, FASD assessment using the "Two-Eyed Seeing" approach, Indigenous midwifery, palliative care (IN-PaCT), the SASH seniors-at-home program, Jordan's Principle navigation, and licensed child care for 88 children at the Nshwaasnangong Child Care & Family Centre subsidiary.

Name

Southwest Ontario Aboriginal Health Access Centre

Legal name

Southwest Ontario Aboriginal Health Access Centre

Website

https://soahac.on.ca

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

101–250 employees

Short description

SOAHAC is a non-profit Aboriginal Health Access Centre operating six clinics across Southwestern Ontario, blending traditional Indigenous healing with western clinical care for First Nations, Métis, and Inuit people, serving 35,000+ patients.

Ownership category

akta.pro rank

NAICS

Other Individual and Family Services (624190), Child and Youth Services (624110), Child and Youth Services (62411), Services for the Elderly and Persons with Disabilities (624120), Social Assistance (624)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Home Health Care Services (8082), Services-Child Day Care Services (8351), Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

Keywords

• Indigenous health services
• Primary health care
• Traditional healing programs
• Mental health services
• Community health centres

Headquarters

HQ city

London

HQ country

Canada

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Government Health Funding: Core funding from Ontario Ministry of Health, Ministry of Health Mental Health & Addictions Division, Ministry of Children, Community and Social Services, Ontario Health West, and City of London. Services provided at no cost to Indigenous clients through Non-Insured Health Benefits (NIHB) and other government programs.
2. Charitable Donations: Accepts donations from public for traditional healing programs and holiday hamper campaigns. Donations eligible for charitable tax receipts for gifts over $20.
3. Dental Services Revenue: Dental clinic services provided to Indigenous clients covered by NIHB, ODSP, Ontario Seniors Dental Care Program, Healthy Smiles Ontario, Children's Aid Society. Also serves non-Indigenous clients through private insurance or direct pay.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

SOAHAC delivers high-quality, wholistic health and wellness services that blend traditional Indigenous healing with western health practices to Indigenous (First Nation, Métis, Inuit) people and their families across Southwestern Ontario. Core offerings include primary care, mental health and addiction services, dental care, pharmacy, traditional healing ceremonies, diabetes education, FASD services, palliative care, Indigenous midwifery, tele-mental health for children and youth, child and youth outreach, supporting Aboriginal seniors at home, Jordan's Principle navigation, and licensed child care through the Nshwaasnangong Child Care & Family Centre, delivered at six physical clinic locations and via mobile outreach and virtual care.

Product overview

Southwest Ontario Aboriginal Health Access Centre (SOAHAC) is a multi-service Indigenous health and wellness agency providing a comprehensive continuum of care through a blend of traditional Indigenous healing and western health practices. The organization operates as a unified healthcare delivery system organized around six physical clinic locations and multiple specialized programs. Core services include Traditional Healing (ceremonies, Elder-led practices), Primary Care (physicians, nurse practitioners, nursing staff), Mental Health & Addiction Services (counselling, harm reduction, case management), and Dental Care. Supporting programs include Pharmacy, Diabetes Education, Indigenous Midwifery & Women's Health, Palliative Care (IN-PaCT), FASD Services (DookjiiKahn), Tele-Mental Health for Children and Youth, Child & Youth Outreach, Family Centre Programming, Child Care at Nshwaasnangong, Jordan's Principle navigation, and Supporting Aboriginal Seniors at Home (SASH). The Nshwaasnangong Child Care & Family Centre operates as a distinct facility under SOAHAC's umbrella, offering licensed child care for up to 88 children ages 0-6. An after-hours virtual care partnership with Rocket Doctor extends accessibility beyond regular clinic hours. Services are delivered across six geographic locations spanning Windsor to Waterloo Wellington to Owen Sound.

Differentiator

Problem solved

Functional benefit

Named customers4 records

Segments6 records

Ideal customer profiles3 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Seven partnerships are on record, tiered core, major and minor.

• Rocket DoctorcoreTechnology or Integration · 6 March 2024Virtual healthcare access partnership providing after-hours primary care services for SOAHAC clients. Recognizes needs within community and commitment to improving service offerings while making care more accessible outside regular hours.
• Guelph Community Health CentremajorStrategic or Co-development Partner · 20 June 2023SOAHAC took over Waterloo Wellington Indigenous Healing and Wellness Program (IHWP) from Guelph CHC following comprehensive Indigenous-led review process steered by INDSight consultant. Continues commitment to Indigenous Health in Indigenous Hands in Waterloo Wellington region.
• London Health Sciences Centre (LHSC)coreStrategic or Co-development Partner · 8 March 2021Collaboration for culturally-aware Indigenous COVID-19 vaccination program at Western Fair Agriplex. SOAHAC provides Indigenous vaccinators, system navigators, and dedicated Indigenous spaces with traditional medicines. LHSC oversees vaccination operations. In first week, 259 Indigenous individuals vaccinated.
• Indigenous Primary Health Care Council (IPHCC)minorStrategic or Co-development PartnerProvides Cultural Safety Training to SOAHAC staff and other Indigenous health organizations.
• INDSightminorImplementation/ SI/ Consulting PartnerIndigenous-led consultant that steered the comprehensive review process for transitioning Waterloo Wellington Indigenous Healing and Wellness Program to SOAHAC.
• Indigenous Diabetes Health CircleminorStrategic or Co-development PartnerPartner providing programs focusing on diabetes education, prevention, and management in Indigenous communities in Ontario, with educational materials.
• First Nations Communities (Multiple)coreStrategic or Co-development PartnerPartnerships with 20+ First Nations communities including Chippewas of the Thames, Oneida, Munsee-Delaware, Delaware Nation, Aamjiwnaang, Saugeen, Neyaashiinigmiing, Kettle and Stony Point, Walpole Island, Caldwell, and others. Some doctors and NPs visit nearby communities on schedules.

Scale indicators6 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Wabano Centre for Aboriginal Health: Ottawa-based Aboriginal Health Access Centre offering primary care, mental health, traditional healing, and cultural programs to urban Indigenous populations. Operates the same AHAC model as SOAHAC with community-led governance and cultural safety as a core principle.
• De dwa da dehs nye>s Aboriginal Health Centre: AHAC serving Hamilton, Brantford, Six Nations, and surrounding areas with primary care, traditional healing, mental health, and community programs. Closest geographic peer to SOAHAC, both operating in Southern Ontario under the same Indigenous-led framework.
• Noojmowin Teg Health Centre: AHAC serving the Manitoulin Island district with primary care, mental health, traditional healing, and community wellness services. Operates a similar integrated model with multiple service sites serving First Nations communities.
• Shkagamik-Kwe Health Centre: Sudbury-based AHAC providing primary care, traditional healing, mental health and addiction services, and health promotion to Indigenous peoples in Northern Ontario. Comparable Indigenous health access centre model with similar service breadth.
• Anishnawbe Health Toronto: One of Ontario's 10 Aboriginal Health Access Centres, providing a similar blend of traditional Indigenous healing and western clinical care (primary care, mental health, traditional healing) to Indigenous peoples in the Greater Toronto Area. Directly comparable in mission, service model, and target population.

Emerging players

• Indigenous Primary Health Care Council (IPHCC): Indigenous-led organization representing Ontario's AHACs and Aboriginal Health Centres, providing cultural safety training, policy advocacy, and data resources. SOAHAC's existing partner for staff training; comparable as an ecosystem enabler for Indigenous primary care.

Regional players

• Toronto Indigenous Health Advisory Circle / Native Child and Family Services: Toronto-based Indigenous child and family services organization providing mental health, child welfare, and cultural programs. Comparable in Indigenous-led service delivery and cultural safety orientation, but focused on child/youth/family services rather than the full primary care continuum.

Broad incumbents

• St. Joseph's Health Care London: Major hospital and health system in London, Ontario providing primary care, mental health, and rehabilitation services. Overlaps with SOAHAC on primary care delivery in the London region and is a potential referral partner, though not Indigenous-led.
• Canadian Mental Health Association (CMHA) - Ontario: Large provincial mental health provider offering outpatient counselling, addiction services, and community programs. Comparable in mental health and addiction service delivery and as a recipient of Ontario Ministry of Health funding, though without SOAHAC's Indigenous cultural framework.

Others

• Health Sciences North (HSN) Indigenous Health Services: Northern Ontario hospital network with a dedicated Indigenous Health Services unit providing patient navigation, cultural support, and traditional healing integration. Comparable as a system partner for Indigenous health delivery in Ontario, though operates within a hospital rather than as an AHAC.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/soahac
• Instagraminstagram.com/nshwaasnangong

Revenue estimate

Valuation estimate

Number of profiles

Profiles23 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Southwest Ontario Aboriginal Health Access Centre