Auxilia

What Auxilia does

Auxilia (vzw Auxilia, founded circa 1935, headquartered in Herk-de-Stad, Limburg, Belgium; Ondernemingsnummer 0409.037.518) is a volunteer-driven Belgian non-profit that provides free individual learning support to children, young people, and adults in vulnerable positions across Flanders. The organisation operates through 14 regional teams coordinated by regional coordinators and regioteam volunteers, with a 1,500+ volunteer workforce delivering weekly 1-on-1 support to 2,500+ learners annually. Service delivery occurs in the learner's home, at school, online, or in a youth-care facility (e.g., vzw Sporen, Beaufort, Philippe Speth), with intake sourced from schools, CLBs, parents, and care organisations. The service is free to learners, with only a one-time €20 administrative dossier fee per family.

The organisation's technology footprint is modest and operational: a WordPress website with wpforms for contact/donation/registration, Google Analytics for traffic, Vimeo for hosted testimonial videos, and a SharePoint-based volunteer portal (Auxilia_Publiek). Volunteer-learner matching is coordinator-led and manual, informed by intake conversations with families, schools, and care facilities. Data handling is GDPR/AVG-compliant with pseudonymization/encryption of personal data and a 3-year general retention period (10 years for donor rijksregisternummers per Belgian tax law), with a Privacy Policy last updated 12 November 2024.

Funding combines individual donations (suggested €49 per semester, €98 per school year, €25 starter pack, monthly recurring), a Trooper.be affiliate shopping channel, government subsidies (notably Agentschap Opgroeien), and institutional partner contributions (Cera/Good Company, Koning Boudewijnstichting, Solidaris, Nationale Loterij, AG, Hart voor Limburg, Streekfonds West-Vlaanderen, Vlaams Welzijnsverbond, Cachet, SOM). Since November 2024, gifts ≥€40/year are tax-deductible via a fiscal attestation system linked to Tax-on-web. Auxilia is governed entirely by unpaid volunteers, including the full Board of Directors (Raad van Bestuur) chaired by Joris De Cuyper.

Name

Auxilia

Legal name

vzw Auxilia (Auxilia Vzw)

Website

https://auxilia-vlaanderen.be

Company type

Private

Founded year

1935

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Auxilia is a Belgian non-profit (vzw) that delivers free, individual learning support to 2,500+ disadvantaged children, youth, and adults annually across 14 regions in Flanders, powered by 1,500+ unpaid volunteers coordinated through regional teams.

Ownership category

akta.pro rank

Product category

Educational Support Services

NAICS

Child and Youth Services (62411), Educational Support Services (611710)

SIC

Services-Educational Services (8200), Services-Social Services (8300)

akta.pro primary industry

Newcomer & Refugee Student Support Programs (EDAJAGAH)

akta.pro secondary industry

Homeless, Foster Care & Highly Mobile Youth Education Services (EDAJAEAG)

Keywords

• Free learning support
• Volunteer tutoring
• Nonprofit education
• Youth learning guidance
• Individual homework help

Headquarters

HQ city

Herk-de-stad

HQ country

Belgium

HQ region

Europe

Offices15 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Individual donations (one-time and recurring): Primary funding comes from individual donations. Suggested donations of €49 (one semester) or €98 (full school year) per learner, and €25 for an educational starter pack. Monthly recurring donations are also offered. Gifts from €40 per year are tax-deductible via a fiscal certificate (fiscaal attest). Bank transfer to BE75 4310 0805 9151 with reference 'GIFT'.
2. Affiliate/cashback donations via Trooper: Supporters can shop through Trooper.be, where affiliated webshops donate a percentage or fixed amount of the purchase to Auxilia at no extra cost to the buyer.
3. Government subsidies: Auxilia processes personal data to obtain government subsidies (subsidiëring door de overheid), and since Nov 2024 transmits donor national registry numbers to the government for tax deduction of gifts.
4. Institutional grants and partner funding: Funding from foundations and partner organizations including Cera/Good Company (which launched the Zalmtrap project with Auxilia), Koning Boudewijnstichting, Streekfonds West-Vlaanderen, Hart voor Limburg, Solidaris, Agentschap Opgroeien, and SOM.
5. Learner dossier fee: A one-time dossier cost of €20 is charged to families/guardians requesting learning support; the actual learning guidance itself is free.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels9 records

Core offering

Auxilia (vzw Auxilia) provides free, individualized one-on-one learning support to more than 2,500 children, young people, and adults in vulnerable positions across 14 regions in Flanders, delivered by more than 1,500 volunteer 'begeleiders' (coaches). The service is delivered in the learner's own home, at school, online, or in a youth-care facility, with intake, matching, and ongoing coordination handled by 14 regional teams. Auxilia finances itself through donations (one-off and recurring, with tax-deductible certificates ≥€40), government subsidies, and institutional partner contributions; a one-time €20 dossier fee is the only charge to families.

Product overview

Auxilia (vzw Auxilia, founded ~90 years ago in Flanders, Belgium) is a single, unified volunteer-driven non-profit service offering rather than a multi-product SaaS platform. Its core offering is Gratis individuele leerhulp (Free individual learning support), delivered by ~1,500 volunteer Begeleiders (coaches) to ~2,500 learners with limited opportunities across 14 regional teams. The service is operationally sustained by two volunteer-engagement tracks — Begeleiders and Regioteamleden / -coördinatoren — and is funded via the Donaties & Fiscaal Attest programme (one-off and recurring donations, tax-deductible ≥ €40) together with the Steun ons via Trooper shopping channel. The Nieuwsbrief, the SharePoint-based Vrijwilligersportaal, and the regionale werking across 14 regio's act as supporting communication, operational, and service-delivery modules around the core learning-support service.

Differentiator

Problem solved

Functional benefit

Products and services

• Gratis individuele leerhulp (Free individual learning support) Core non-profit service: free, one-on-one learning support delivered by approximately 1,500 volunteer coaches to approximately 2,500 children, young people, and adults in vulnerable positions across 14 regions in Flanders. Delivered in the learner's home, at school, online, or in a youth-care facility; one-time €20 dossier cost charged to the family.
• Vrijwilligersprogramma — Begeleiders (Volunteer programme — Coaches/Buddies) Structured volunteer engagement programme through which Auxilia recruits, matches, trains, and supports 'begeleiders' (coaches/buddies) who provide weekly one-on-one learning support to a matched learner near their own home. Volunteers commit approximately 1 hour per week; no teaching diploma required. Onboarding, lesson plans, regional coordination, and peer meetups are provided.

Quantifiable outcome

• 2,500+ learners supported annually across Flanders
• +5 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature3 records

Partnerships

15 partnerships are on record, tiered strategic flagship partner; funder of the zalmtrap project, major foundation partner, major partner, regional funder, regional partner in limburg, government / strategic partner, industry umbrella partner, network partner, sector federation partner, corporate partner, affiliate/cashback fundraising partner, directory / referral partner and operational delivery partner.

• Cera / Good Companystrategic flagship partner; funder of the zalmtrap projectGTM or Marketing PartnerCera is a cooperative that supports social, community, and care projects, connecting its 400,000+ members as volunteers. During the first COVID lockdown, Cera and Auxilia jointly launched the 'Zalmtrap' project, with Cera providing an extra impulse to focus on the school careers of children and youth in voorzieningen. Cera's Good Company program channels volunteers from its member base to Auxilia.
• Koning Boudewijnstichting (King Baudouin Foundation)major foundation partnerStrategic or Co-development PartnerThe King Baudouin Foundation supports citizens and organizations active in society across multiple domains (health, poverty reduction, environment, heritage) in Belgium and internationally. Listed as a main partner in the 'Onze partners' page and on the home page 'Met steun van' section.
• Solidaris Oost-Vlaanderenmajor partnerStrategic or Co-development PartnerSolidaris Oost-Vlaanderen is a socialist health insurance fund with 260,000 members, working on accessible healthcare. Listed as a structural partner on Auxilia's website and in the 'Met steun van' section.
• Streekfonds West-Vlaanderenregional funderStrategic or Co-development PartnerStreekfonds West-Vlaanderen connects local donors with local associations working for the community. Gives extra attention to initiatives that promote opportunities for (socially vulnerable) children and young people.
• Een Hart voor Limburgregional partner in limburgStrategic or Co-development PartnerFocused specifically on creating opportunities for socially vulnerable children and young people in the complex interaction between education, care, and home situation in Limburg.
• Agentschap Opgroeien (Flemish government agency)government / strategic partnerStrategic or Co-development PartnerAgentschap Opgroeien is the Flemish community agency bundling Kind en Gezin, Jongerenwelzijn, and parts of VAPH for children and youth aged 0-25. Director Bruno Van Obbergen publicly endorses Auxilia's role in building bridges between education and youth care, mobilizing nearly 1,000 volunteers.
• Vlaams Welzijnsverbondindustry umbrella partnerStrategic or Co-development PartnerFlemish employers' and umbrella organization active in childcare, youth care, family support, and disability support. Endorses the need for additional learning support in voorzieningen and amplifies Auxilia's volunteer model.
• Cachet vzwnetwork partnerStrategic or Co-development PartnerCachet is a network for people with lived experience in youth care, challenging stereotypes and using experiences to inspire other youth, the care sector, public opinion, and policy. Sara Vanrompay (Cachet) endorses Auxilia's education-focused path as the best guarantee for the future of youth with care backgrounds.
• SOM (federation of social enterprises)sector federation partnerStrategic or Co-development PartnerSOM unites, supports, and represents organizations in health, welfare, work, and housing. Maarten Loncin (SOM) supports Auxilia's project linking volunteer work with professional youth care ('schouder aan schouder').
• AG (insurance)corporate partnerStrategic or Co-development PartnerListed as one of Auxilia's main partners on the 'Over ons' page (Belgian insurance group AG).
• Trooper.beaffiliate/cashback fundraising partnerGTM or Marketing PartnerTrooper is a fundraising platform that lets supporters raise money for their cause when shopping online at affiliated webshops. Auxilia has a Trooper page at trooper.be/nl/trooperverenigingen/auxiliavzw through which participating shops donate a percentage or fixed amount of purchases.
• Donorinfo.bedirectory / referral partnerGTM or Marketing PartnerDonorinfo is a Belgian non-profit directory of recognized charitable organizations that issue tax-deductible donation certificates. Auxilia is listed with a direct 'doe een gift' link, providing third-party validation and donor referrals.
• vzw Sporen / Multifunctioneel Centrum Trajectoperational delivery partnerImplementation/ SI/ Consulting PartnerMultifunctioneel centrum Traject of vzw Sporen supports 19 families and 8 youth in a leefgroep. Auxilia provides volunteer learning support (e.g., volunteer Emmanuel tutoring a youth in French and study direction) when internal staff capacity is insufficient.
• Beaufort (leefgroep Via)operational delivery partnerImplementation/ SI/ Consulting PartnerBeaufort is a bijzondere jeugdzorg voorziening. In its leefgroep Via it hosts youth aged 12-18 in complex living situations; Auxilia volunteers have provided individual learning support there over time, with consistently positive experiences according to staff member Inne Rossaert.
• Philippe Spethoperational delivery partnerImplementation/ SI/ Consulting PartnerPhilippe Speth is a youth-care organization in Kapellen. Auxilia volunteer Michel has coordinated small-group homework support there (max ~6 learners per session) since 2018, supporting youth whose study needs vary week to week.

Scale indicators9 records

Recent moves6 records

Expansion highlights4 records

Others

• Agentschap Opgroeien: Flemish government agency bundling Kind en Gezin, Jongerenwelzijn and parts of VAPH for children and youth aged 0–25. Functions as both a public-sector alternative and a key Auxilia partner/funding body, shaping the demand and regulatory environment in which Auxilia operates.

Direct peers

• JES vzw: Antwerp-based youth-education non-profit providing non-formal learning support and talent development to disadvantaged children and youth in Flanders. Operates in the same Flemish education-equality space and frequently co-funds programs with Auxilia's regional partners.
• Kompanjon: Belgian non-profit offering free online tutoring to disadvantaged secondary-school students through trained student-tutors. Closely comparable to Auxilia's free, volunteer-led, learner-focused model, with a complementary channel (online) and a younger volunteer base.
• Big Brothers Big Sisters Belgium: Belgian affiliate of the global Big Brothers Big Sisters mentoring network, pairing adult volunteers with disadvantaged youth for long-term one-on-one support. Closely comparable one-on-one mentoring model, volunteer-driven delivery, and similar reliance on donations and brand trust.

Broad incumbents

• Vluchtelingenwerk Vlaanderen: Flemish umbrella NGO supporting refugees and asylum seekers, including language acquisition and education pathways — directly relevant because refugee children are one of Auxilia's core learner profiles (e.g., the Aleppo case study) and the two organisations operate in the same Flemish social-profit ecosystem.
• CAW (Centrum Algemeen Welzijnswerk): Network of Flemish welfare centres providing broad social support including family, youth, and learning-related guidance. Larger and broader in scope than Auxilia, but overlaps materially on disadvantaged-learner support and shares the same Flemish-government funding environment.

Regional players

• Tumult: Brussels-based tutoring non-profit offering free individual homework support to schoolchildren. Operates an essentially identical 'free one-on-one tutoring for disadvantaged learners' model but is geographically restricted to Brussels, complementing Auxilia's Flemish coverage.

Emerging players

• Studant: Belgian online platform connecting secondary-school students with university-student tutors at subsidised rates. Comparable target learner (disadvantaged schoolchildren) and donor/funding structure, but uses a paid (though subsidised) model rather than Auxilia's fully free, volunteer-staffed approach.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/auxiliavzw
• LinkedInlinkedin.com/company/auxilia-vzw
• Instagraminstagram.com/auxiliavzw

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Auxilia