Immigrant Centre

What Immigrant Centre does

Immigrant Centre Manitoba Inc. is a registered non-profit charitable organization headquartered at 100 Adelaide Street in Winnipeg, Manitoba, founded in 1969 as the International Centre and rebranded to its current name in 2009. The organization provides free settlement, employment, language, and nutrition programs to immigrants, refugees, and other newcomers arriving in Manitoba, and it serves two principal segments: the primary segment is newcomers requiring integration support (navigation of Permanent Resident status, housing, healthcare, schooling, credential recognition), and the secondary segment is Manitoba-based employers seeking access to qualified newcomer talent. The CEO's receipt of the Government of Canada's HONOUR 150 Award underscores the organization's recognized contributions to newcomer settlement.

The service portfolio is organized around five core lines: Settlement Services, Employment Services (resume writing, interview coaching, employer matching), Language Bank Services (certified translation and verification), Nutrition Services, and a suite of Classes and Workshops including the Access English Centre (AEC), Citizenship Classes, and Driver Education Classes. Delivery occurs primarily through in-person consultations at the Winnipeg headquarters, supplemented by the Neighbourhood Immigrant Settlement Program (zonal outreach across Winnipeg neighborhoods) and phone-based interpreter services in multiple languages delivered via a partnership with the City of Winnipeg. The organization has no proprietary technology platform — service delivery relies on in-person workshops, a content website (icmanitoba.com), and a volunteer management interface via BetterImpact — and it has produced new cultural/educational products in 2024-2025 including the Indigenous Peoples of Manitoba guide, the Heritage Plates digital cookbook, and the Metropolis Action Guide of Immigration & Integration (MAGII).

Revenue is generated entirely from non-commercial sources. The primary funding base consists of managed-services-style settlement contracts with Immigration, Refugees and Citizenship Canada (IRCC) and the Provincial Government of Manitoba. Supplementary funding flows from corporate partners including RBC, BMO, and Assiniboine Credit Union, from foundations including United Way Winnipeg and The Winnipeg Foundation, and from individual donors processed through CanadaHelps. All programs and services are delivered free of charge to eligible newcomers, and the organization does not publicly disclose specific revenue figures.

Name

Immigrant Centre

Legal name

Immigrant Centre Manitoba Inc.

Website

https://icmanitoba.com

Company type

Private

Founded year

1969

Operating status

Operating

Headcount range

11–50 employees

Short description

Immigrant Centre Manitoba Inc. is a Winnipeg-based non-profit (founded 1969) providing free settlement, employment, language, and translation services to immigrants and refugees, funded by IRCC, the Province of Manitoba, and corporate and foundation donors.

Ownership category

akta.pro rank

Product category

Community Settlement Services

NAICS

Educational Services (611), Educational Support Services (611710)

SIC

Services-Social Services (8300), Services-Educational Services (8200)

akta.pro primary industry

Refugee & Immigrant Support Services (BPAGAEAI)

akta.pro secondary industries

Integration & Inclusion Services (Housing, Education, Employment) (BPADAHAI), Immigrant & Refugee Workforce Integration Programs (EDAAAOAJ)

Keywords

• Settlement services
• Immigrant employment services
• Language training
• Translation verification
• Newcomer integration programs

Headquarters

HQ city

Winnipeg

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Government Funding: Primary funding from Immigration, Refugees, and Citizenship Canada (IRCC) and the Provincial Government of Manitoba to deliver settlement services to newcomers.
2. Corporate and Foundation Donations: Funding from corporate partners including RBC, BMO, Assiniboine Credit Union, and foundations including United Way Winnipeg and The Winnipeg Foundation.
3. Individual Donations: The organization accepts individual donations through CanadaHelps platform, including from donors like young Bohdana who contributes weekly.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Immigrant Centre Manitoba Inc. is a non-profit charitable organization that provides free settlement, employment, language, and nutrition services to newcomers in Manitoba. Its core offerings include Settlement Services (Permanent Resident status assistance, housing, healthcare navigation), Employment Services (resume writing, interview coaching, employer connections), Language Bank translation verification, Nutrition Services, English language learning (Access English Centre), Citizenship Classes, Driver Education, and the Neighbourhood Immigrant Settlement Program.

Product overview

Immigrant Centre Manitoba is a non-profit settlement organization offering a comprehensive suite of free programs and services for newcomers to Manitoba. The core offerings consist of Settlement Services, Employment Services, Language Bank Services (including translation verification), Nutrition Services, and various Classes/Workshops including Citizenship Test Preparation, Driver Education, and Access English Centre (language learning). Additional programs include the Neighbourhood Immigrant Settlement Program for localized outreach and Volunteer Opportunities for community engagement. The organization also produces educational resources including the Indigenous Peoples of Manitoba guide, the Heritage Plates digital cookbook, and supports the Metropolis Action Guide of Immigration & Integration (MAGII). The services are provided free of charge and include interpreter services accessible by phone in multiple languages.

Differentiator

Problem solved

Functional benefit

Products and services

• Settlement Services Personalized settlement assistance to help newcomers navigate life in Manitoba, including obtaining Permanent Resident status, finding housing, accessing healthcare, and navigating Canadian systems. Targeted at immigrants, refugees, and newcomers settling in Manitoba.
• Employment Services Job search assistance including resume writing, interview coaching, certification support (e.g., Food Handlers), and direct connection to local Manitoba employers to help newcomers find employment. Targeted at newcomers seeking work in Manitoba.
• Language Bank Services Translation verification services and certified document translations for newcomers requiring official language documentation. Targeted at newcomers needing certified translations for immigration, employment, or legal purposes.
• Neighbourhood Immigrant Settlement Program Outreach program providing localized settlement support through community engagement and neighborhood-based services across Winnipeg. Targeted at newcomers in Winnipeg neighborhoods who may not initially visit the main office.
• Nutrition Services Cooking and nutrition classes teaching newcomers to prepare nutritious meals with local ingredients within a budget, helping overcome food access barriers. Targeted at newcomers to Manitoba facing food security or cultural adjustment challenges.
• Access English Centre (AEC) English language learning program offering conversation circles, tutoring, and structured English instruction for newcomers. Targeted at adult newcomers seeking to improve English language proficiency.
• Citizenship Classes Test preparation courses helping newcomers prepare for Canadian citizenship exams. Targeted at Permanent Residents preparing for citizenship.
• Driver Education Classes Knowledge test preparation helping newcomers obtain Manitoba driver's licenses. Targeted at newcomers needing to obtain a Manitoba driver's license.
• Volunteer Opportunities Programs enabling newcomers to volunteer and engage with the community, facilitated through a volunteer management system (BetterImpact). Targeted at newcomers seeking community engagement and at community members wishing to volunteer with the Centre.
• Indigenous Peoples of Manitoba: A Guide for Newcomers Downloadable educational guide covering the history, cultures, and traditions of Indigenous communities in Manitoba, designed for newcomer awareness and understanding. Targeted at newcomers to Manitoba.
• Indigenous Culture and History Booklet Downloadable booklet providing education on Indigenous culture and history for newcomer awareness and understanding. Targeted at newcomers to Manitoba.
• Metropolis Action Guide of Immigration & Integration (MAGII) Guide presented by the Metropolis CAiRES addressing immigration challenges and providing practical recommendations for inclusive and equitable policies. Targeted at policymakers, settlement practitioners, and community stakeholders.
• Heritage Plates Digital Cookbook Digital cookbook showcasing cultural food heritage from diverse communities, part of the Immigrant Centre's cultural programming. Targeted at newcomers and the broader community interested in multicultural food traditions.

Named customers5 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core and major.

• Immigration, Refugees, and Citizenship Canada (IRCC)coreStrategic or Co-development PartnerIRCC is the primary partner in delivering settlement services that transform the lives of newcomers. Their support enables vital programming that helps individuals and families transition successfully into Canadian society.
• Provincial Government of ManitobacoreStrategic or Co-development PartnerThe Provincial Government helps shape programs that meet the unique needs of newcomers, facilitating cultural, economic, and social integration into Manitoba.
• City of WinnipegmajorStrategic or Co-development PartnerAn invaluable partner providing critical interpreter services that newcomers can access by phone in multiple languages.

Scale indicators2 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Centre for Newcomers (Calgary): A Calgary non-profit offering settlement, employment, language training, and community integration services to newcomers and refugees — closely mirroring Immigrant Centre Manitoba's service portfolio and free-to-client model.
• COSTI Immigrant Services: A major Ontario-based immigrant serving agency offering settlement, employment, language, and refugee services. Comparable operating model and funding mix (government grants, United Way, donations) and a directly analogous service portfolio.
• CultureLink Settlement Services: A Toronto-based non-profit serving newcomers with settlement, employment, language, and youth programs. Comparable program architecture and government/foundation funding base.
• MOSAIC: A Vancouver-based newcomer settlement organization delivering language training, employment services, settlement support, and refugee programs. Closely comparable service mix and non-profit funding model, though operating in a different province.
• Catholic Crosscultural Services: A Toronto-based newcomer settlement agency with a comparable suite of settlement, employment, language, and refugee services, plus similar faith-rooted community funding and partnership model.
• Welcome Place / Manitoba Interfaith Immigration Council: A Winnipeg-based newcomer settlement agency providing refugee sponsorship and settlement services in the same Manitoba market, directly competing for IRCC funding, donors, and newcomer referrals.
• Calgary Catholic Immigration Society (CCIS): A Calgary-based newcomer serving agency providing settlement, employment, language, and refugee resettlement programs with similar government-funded operating model and employer-linkage services.

Others

• Affiliation of Multicultural Societies and Service Agencies of BC (AMSSA): An umbrella/network organization supporting immigrant serving agencies across BC; not a direct service competitor but a comparable ecosystem builder engaged in settlement-sector capacity building and policy advocacy.

Broad incumbents

• YMCA of Greater Toronto — Newcomer Programs: A large incumbent non-profit offering settlement, language, employment, and refugee services as part of a broader community services portfolio. Comparable services but embedded within a much larger multi-service organization.

Regional players

• Newcomer Employment & Education Development Services (NEEDS): A Ontario-based newcomer employment and education services non-profit. Comparable workforce integration focus but operating in a different province from Immigrant Centre Manitoba.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/icmanitoba1
• LinkedInlinkedin.com/company/immigrant-centre-manitoba

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Immigrant Centre