What jhj Hamburg does

jhj Hamburg Netzwerk gGmbH is a Hamburg-based charitable limited liability company (gemeinnützige gGmbH) that has operated since 1970 as a Träger (licensed provider) of social welfare services in the Free and Hanseatic City of Hamburg. The organization's service portfolio spans addiction counseling (KODROBS district centers and Jugendsuchtberatung for ages 14–27), psychosocial support for substitution therapy patients (PSB at multiple hospital and ambulatory sites including Asklepios Klinik Nord/Ochsenzoll), outpatient and partial-inpatient therapy (Soziale Orientierung, Teilstationäre Betreuung, Ambulante Rehabilitation Sucht), assisted housing and supported living (Ambulantes Centrum, Stufe 3 Projekt), work integration programs (Jugend Aktiv Plus, Lebenslagenberatung Zeitfluss, Arbeitsprojekte), youth and family services (Kinderkompetenz-Team, Gesellschaftsfähig), professional and corporate addiction training (HIDA), and digital online counseling (Kointer, DigiSucht). Its subsidiary jugend hilft jugend-Arbeit gGmbH operates the Stadthaushotel Hamburg — opened in 1993 as Europe's first integration hotel — and Café Max B, both serving as integration-employment venues for people with disabilities.

The organization delivers services through a Hamburg-wide physical network covering Altona, Bergedorf, Eimsbüttel, Süderelbe/Wilhelmsburg, the Haftanstalten (prisons), Harburg, and central Hamburg, supplemented by multilingual counseling in German, English, Turkish, Kurdish, Russian, and Spanish and digital online counseling platforms. The technology stack is conventional web infrastructure: WordPress-style content delivery, embedded Google Maps and YouTube, Google Fonts, a text-to-speech accessibility feature, and the proprietary Kointer and DigiSucht digital counseling platforms. There is no evidence of proprietary AI/ML systems or model-based service automation.

Revenue mechanics are public-sector grant and contract funding: jhj Hamburg operates as a Träger receiving funding from the Sozialbehörde Hamburg (Social Authority Hamburg), the Behörde für Justiz und Verbraucherschutz (Justice and Consumer Protection Authority) for prison counseling, and the Europäischer Sozialfonds (ESF) for social integration and employment programs. All counseling, therapy, housing, youth, and disability services are provided free of charge to end clients; there is no client billing. The subsidiary's hotel and café operations generate a separate, smaller commercial revenue stream from hospitality guests and customers, with approximately 60 jobs of which 40 are reserved for people with disabilities. End customers are vulnerable Hamburg residents — individuals with addiction issues, youth, families in crisis, people with disabilities, migrants, and substitution therapy patients — accessed through self-referral and referrals from social services, healthcare providers, courts, and employers.

Name

jhj Hamburg

Legal name

jhj Hamburg Netzwerk gGmbH

Website

https://jhj-hamburg.de

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

51–100 employees

Short description

jhj Hamburg Netzwerk gGmbH is a Hamburg-based charitable nonprofit, founded in 1970, that delivers free addiction counseling, psychosocial support, therapy, housing, youth services, and work-integration programs for vulnerable residents, funded primarily by Hamburg city authorities and the European Social Fund.

Ownership category

akta.pro rank

Product category

Social Welfare and Addiction Counseling Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Other Individual and Family Services (624190), Individual and Family Services (6241)

SIC

Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

akta.pro secondary industries

Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN), Disability Services & Independent Living Support (BPAGAEAG), Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

Keywords

• Addiction counseling services
• Youth social work
• Disability employment support
• Psychosocial rehabilitation
• Outpatient therapy

Headquarters

HQ city

Hamburg

HQ country

Germany

HQ region

Europe

Offices13 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government Funding: Primary funding from Sozialbehörde Hamburg (Social Authority Hamburg), Behörde für Justiz und Verbraucherschutz (Justice and Consumer Protection Authority), and Europäischer Sozialfonds (ESF). The organization operates as a Träger (provider) of social services funded by public social welfare systems.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels5 records

Core offering

jhj Hamburg Netzwerk gGmbH operates a network of counseling centers, outpatient therapy facilities, supported housing, and employment-integration programs for people affected by addiction, mental health issues, and disabilities, as well as at-risk youth and families. Services include addiction counseling (KODROBS), psychosocial care, outpatient rehabilitation, day-structuring programs, supported housing, work integration for people with disabilities, and youth/family support. A wholly-owned subsidiary (jugend hilft jugend-Arbeit gGmbH) runs the Stadthaushotel Hamburg and Café Max B as social-enterprise workplaces.

Product overview

jhj Hamburg Netzwerk gGmbH operates as a diversified social-therapeutic support network offering a comprehensive portfolio of interconnected services for addiction counseling, youth work, and disability assistance. The core offerings include KODROBS counseling centers across Hamburg districts, psychosocial support for substitution therapy patients (PSB), therapy programs (SO, TSB, ARS), and living/working programs (Ambulantes Centrum, Stufe 3 Projekt, Arbeit und Beschäftigung). The organization also provides specialized youth services (KiKo, Gesellschaftsfähig, Jugend Aktiv Plus), professional training (HIDA), and digital services (Kointer, DigiSucht online counseling). A subsidiary operation, jugend hilft jugend-Arbeit gGmbH, operates the Stadthaushotel Hamburg (Europe's first integration hotel since 1993) and Café Max B as integration businesses employing people with disabilities. Multilingual counseling in German, English, Turkish, Kurdish, Russian, and Spanish is available across the network.

Differentiator

Problem solved

Functional benefit

Brands

• KODROBS: Consultation centers (Beratungsstellen) for addiction counseling across various Hamburg districts including Altona, Bergedorf, Eimsbüttel, Süderelbe/Wilhelmsburg, and correctional facilities
• HIDA
• Stadthaushotel Hamburg
• Café Max B

Products and services

• KODROBS – Kombinierte Drogen- und Suchtberatung Combined drug and addiction counseling centers across Hamburg providing low-barrier, confidential outpatient counseling for adults with substance use and behavioral addictions, including crisis intervention, treatment planning, and referral to therapy and rehabilitation.
• Psychosoziale Betreuung (PSB) Psychosocial care for people with addiction, providing case management, social stabilization, and coordination of medical, therapeutic, and welfare supports.
• Sucht-Opfer-Ambulanz / Opiatambulanz (SO) Outpatient clinic for opioid substitution and care of people with opiate addiction, including medical treatment and addiction therapy.
• TSB – Tagesstrukturierende Suchthilfe Day-structuring addiction support offering supervised daily activity, work-like routines, and therapeutic groups for clients in early recovery.
• ARS – Ambulante Rehabilitation Sucht Outpatient addiction rehabilitation program combining therapy, group work, and case management as an alternative to inpatient rehab.
• Ambulante Nachsorge Outpatient aftercare for clients completing inpatient rehabilitation, providing continued counseling and relapse prevention.
• Ambulantes Centrum Central outpatient service point consolidating multiple ambulatory addiction and psychosocial services for clients.
• Stufe 3 Projekt (Wohnen) Supported housing program for people with addiction or psychosocial disabilities, providing supervised living arrangements as a step toward independent living.
• Arbeit und Beschäftigung Work and employment program providing vocational preparation, job coaching, and sheltered employment opportunities for people with addiction history or disabilities.
• Lebenslagenberatung Zeitfluss Life-situation counseling service offering time-limited psychosocial advice to individuals in transitional or crisis life situations.
• Jugend Aktiv Plus Youth engagement program offering activity-based and educational support for adolescents, including those affected by social disadvantage or addiction in the family.
• Kinderkompetenzteam (KiKo) Specialist team providing competence-based support for children of addicted parents, including group work, family counseling, and educational programs.
• Gesellschaftsfähig Social-participation program for adolescents and young adults, including street soccer and community activities aimed at building social competence and integration.
• HIDA – Hilfe für Kinder suchtkranker Eltern Program providing direct help for children of addicted parents, including counseling, group work, and family support.
• Betriebliche Suchtberatung Workplace addiction counseling service for Hamburg-area employers, providing confidential counseling, prevention, and intervention for employees with substance-related issues.
• AWL/SIN Vocational integration programs (Arbeitsweltbezogene Leistungen / SIN module) supporting people with disabilities into employment through training, coaching, and placement.
• Kointer Coaching and integration service for people with psychosocial disabilities, supporting entry into employment and sustained workplace participation.
• DigiSucht Digital addiction counseling offering, providing online-based access to jhj Hamburg's counseling services for clients who prefer remote or low-threshold digital contact.
• Fremd-/Muttersprachige Beratung Multilingual counseling service delivering addiction and psychosocial support in clients' native languages to overcome language barriers for migrant communities in Hamburg.
• Jugendsuchtberatung Dedicated youth addiction counseling service providing age-appropriate support, early intervention, and therapy referrals for adolescents with substance use issues.
• Stadthaushotel Hamburg Hotel operated by subsidiary jugend hilft jugend-Arbeit gGmbH that functions as a social-enterprise workplace, providing vocational training and employment for people with barriers to the labor market.
• Café Max B Café operated by subsidiary jugend hilft jugend-Arbeit gGmbH functioning as a social-enterprise workplace for vocational integration.

Quantifiable outcome

• Over 1.2 million website visitors in 2006 demonstrating broad community reach
• +1 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Robert Koch-Institut (RKI)coreStrategic or Co-development Partner · 13 February 2025Research participation in DRUCK-Surv study (March-April 2025) to reduce spread of hepatitis and HIV diseases, seeking study participants who have used drugs.
• Aidshilfe HamburgcoreStrategic or Co-development Partner · 22 September 2024Partnership with Aidshilfe Hamburg for hepatitis C and HIV counseling and testing events at KODROBS Altona.
• team.arbeit.hamburgcoreStrategic or Co-development Partner · 8 March 2010Partnership with team.arbeit.hamburg for 'Gast: Arbeit' project - Qualifikation und Vermittlung, aiming to integrate 10 severely disabled young people into the regular Hamburg labor market through training at Stadthaushotel.
• PARITÄTISCHER Wohlfahrtsverband Hamburg e.V.coreOthersMember organization of the German Paritarian Welfare Association, representing social welfare organizations in Hamburg.
• Bundesverband der Berufsbetreuer/innen e.V. (BdB)minorOthersMember of the Federal Association of Professional Guardians (Betreuer), supporting legal guardianship services.
• Verbund der Embrace Hotels e.V.coreStrategic or Co-development PartnerAssociation of 11 integration hotels in Germany including Stadthaushotel Hamburg, founded 2007 to promote integration employment in hospitality.
• Sozialbehörde Hamburg / BASFIcoreOthersFunding and regulatory oversight from Hamburg Social Authority for social welfare services.
• Behörde für Justiz und Verbraucherschutz HamburgcoreOthersFunding from Hamburg Authority for Justice and Consumer Protection for prison counseling services.
• Europäischer Sozialfonds für Deutschland (ESF)coreOthersEuropean Social Fund co-financing social integration and employment programs in Germany.

Scale indicators3 records

Recent moves11 records

Expansion highlights5 records

Direct peers

• Sucht- und Drogenhotline: National anonymous addiction helpline providing digital and telephone counseling, comparable to jhj's Kointer and DigiSucht online counseling offerings.
• Aidshilfe Hamburg: Hamburg-based HIV/AIDS support and harm-reduction organization that partners with jhj on testing events; comparable in scope to jhj's psychosocial support and substitution therapy programs.
• Diakonie Hamburg: Protestant welfare federation offering addiction counseling, psychosocial support, and disability services across Hamburg, competing with jhj for Sozialbehörde Hamburg contracts.
• Verbund der Embrace Hotels: Federation of 11 integration hotels in Germany including Stadthaushotel Hamburg; directly comparable in operating model (integration hospitality employing people with and without disabilities).
• AWO Hamburg: Workers' welfare association providing addiction counseling, youth services, and housing support throughout Hamburg, operating a comparable multi-site community delivery model.
• Caritas Hamburg: Regional branch of Germany's largest Catholic welfare organization, providing overlapping social services including addiction counseling, housing support, and youth work in Hamburg, directly competing for the same public contracts.
• Hamburg Leuchtfeuer: Hamburg nonprofit providing housing and psychosocial support for people affected by HIV/AIDS, addiction, and homelessness, with overlapping service models and target populations.
• Condrobs: Munich-based nonprofit specializing in addiction counseling, youth work, and housing for affected populations, with a service portfolio structurally similar to jhj Hamburg's.

Broad incumbents

• Bethel Berlin: Large national diakonie-affiliated provider of disability services, addiction support, and social psychiatry; broader portfolio but overlapping service categories with jhj Hamburg.

Others

• PARITÄTISCHER Wohlfahrtsverband Hamburg: Umbrella welfare association of which jhj Hamburg is a member; provides sector coordination, advocacy, and shared services for nonprofit social organizations in Hamburg.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/jhjhh
• Facebookfacebook.com/jhj.hamburg
• LinkedInlinkedin.com/company/jhj-hamburg

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about jhj Hamburg