Confidential Investigations

What Confidential Investigations does

Confidential Investigations, doing business under Grey Group, LLC, is a full-service private investigative firm headquartered in Dalton Gardens, Idaho, founded in 2005 and operating under Idaho Private Investigator License #58377. The firm delivers three core service lines: Field Investigation (GPS tracking, physical surveillance, witness interviews, missing persons, TSCM, threat assessment) billed at $95 per hour; Digital Investigation (bank locate, background, person locate, property/vehicle locate, OSINT reports, digital footprint mapping, phone/email/username trace) starting at $75 per report; and Process Serving (local and nationwide service, courier/messenger, 72-hour turnaround) at $95 for local service. Service delivery is human-led and leverages a team drawn from US Special Operations, Tier 1 Private Military Contractors, and the Intelligence community, supported by networks of subject matter experts and a toolkit of investigative resources.

The firm's commercial motion is consultative and relationship-driven: free case reviews are offered, with intake via phone (208-762-5767), email ([email protected]), and a website contact portal at greygroupllc.com. Primary customers are attorneys and law firms (child custody, infidelity, fraud, theft, litigation support), with secondary segments including multinational corporations (due diligence, crisis support), insurers (fraud and claims verification), public figures, and individuals (personal matters). All four public testimonials come from regional law firms (Beck & Poorman, Tim Gresback, Amendola & Doty, North Idaho Family Law), illustrating a strong attorney referral channel, while the marketing mix pairs this referral pipeline with a Wix-hosted website plus Facebook and Instagram profiles for top-of-funnel awareness. The firm is a member of NAPPS (since 2005) and the Private Investigator Association (since 2019), and serves clients across the Inland Northwest and the broader United States.

The business model is a transactional professional services model with no subscription, SaaS, or platform components: revenue is generated one-time per engagement at fixed unit prices for reports and process serving, and on an hourly basis for field investigation, with no disclosed enterprise contracts, ARR, or customer concentration data. There are no patents, no APIs, no product integrations, and no AI/ML capabilities disclosed in the input. Ownership is private under Grey Group, LLC with no disclosed institutional investors, no funding history, and no M&A activity; the firm operates from a single Dalton Gardens office with 11-50 employees.

Name

Confidential Investigations

Legal name

Grey Group, LLC

Website

https://greygroupllc.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

Confidential Investigations is an Idaho-based private investigative firm serving attorneys, corporations, insurers, public figures, and individuals nationwide with field investigation, digital investigation, and process serving services, leveraging a Special Operations- and Intelligence community-experienced team.

Ownership category

akta.pro rank

Product category

Private Investigation Services

NAICS

Investigation and Personal Background Check Services (561611), Investigation and Security Services (5616)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Litigation Support & Civil Investigations (Witness/Asset/Skip Tracing) (BPAKAEAE)

akta.pro secondary industries

Digital/Online Investigations & OSINT (Non-cyber) (BPAKAEAF), Fraud Investigations & Claims Support (Insurance/Financial) (BPAKAEAD), Domestic/Family & Matrimonial Investigations (BPAKAEAG)

Keywords

• Private investigation services
• Field investigation
• Digital investigation
• Process serving
• Security consulting

Headquarters

HQ city

Binghamton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Investigation Services: Professional investigative services billed at hourly rates for field investigation work, including surveillance, GPS tracking, witness interviews, missing persons, and TSCM (Technical Surveillance Counter Measures).
2. Digital Investigation Reports: Fixed-price digital investigation reports including bank locate reports, background reports, person locate, property & vehicle locate, OSINT reports, digital footprint mapping, and phone/email/username trace. Starting at $75 per report.
3. Process Serving: Service of process including local service at $95, nationwide service, courier/messenger service, and 72-hour turnaround routine (local).

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Confidential Investigations is a full-service private investigative firm that conducts field investigations (GPS tracking, surveillance, witness interviews, missing persons, TSCM), digital investigations (OSINT reports, bank/asset/person/property/vehicle locate, background checks, digital footprint mapping), and process serving (local and nationwide) for attorneys, corporations, insurers, professionals, public figures, and individuals. Services are billed at $95/hour for field work, $95 for local process serving, and starting at $75 per digital investigation report.

Product overview

Confidential Investigations is a full-service private investigative firm offering a unified portfolio of investigation services. The core offerings consist of Field Investigation (GPS tracking, surveillance, TSCM, missing persons), Digital Investigation (OSINT, background reports, digital footprint mapping), Process Serving (local and nationwide), and specialized Areas of Focus for custody, infidelity, fraud, and theft cases. The firm operates as a single-service practice rather than a platform-plus-modules architecture, with pricing starting at $95 per hour for field investigation and $75 for digital investigation services.

Differentiator

Problem solved

Functional benefit

Products and services

• Digital Investigation Digital asset search and online intelligence service providing fixed-price reports including bank locate reports, nationwide background reports, person locate, property and vehicle locate, open source intelligence (OSINT) reports, digital footprint mapping, and phone/email/username trace. Designed for attorneys, corporations, insurers, and individuals needing due diligence, background checks, and asset discovery.
• Field Investigation On-the-ground investigative services including GPS tracking, physical surveillance, witness interviews, missing persons location, threat assessment, and Technical Surveillance Counter Measures (TSCM) debugging. Billed at $95 per hour and targeted at attorneys, corporations, insurers, and individuals requiring physical evidence, surveillance, and counter-surveillance support.
• Process Serving Service of legal process including local service at $95, nationwide service, courier/messenger service, and 72-hour turnaround for routine local service. Used by attorneys and law firms requiring compliant delivery of legal documents.

Quantifiable outcome

• Delivers results on time and on budget

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• NAPPS (National Association of Professional Process Servers)coreOthers · 1 January 2005Confidential Investigations has been a member of NAPPS since 2005, indicating industry recognition and adherence to professional standards for process serving services.

Scale indicators2 records

Recent moves5 records

Expansion highlights2 records

Direct peers

• Centurion Investigations: Boutique private investigation firm serving attorneys and corporations with surveillance, litigation support, and digital investigations. Closely comparable scale and service profile.
• Worldwide Investigative Group: US investigations firm providing digital/OSINT, background checks, and field investigation services. Overlaps on the digital-investigation product line and process serving.
• Bishop International Services Group: Mid-sized US private investigation firm offering surveillance, background checks, digital investigations, and process serving to legal and corporate clients. Comparable service breadth and tier-one investigator positioning.
• Guidepost Solutions: US investigations, security, and compliance consulting firm serving corporations, law firms, and government. Directly comparable multi-service investigations portfolio (surveillance, digital forensics, OSINT, litigation support) and similar customer mix.
• ICOR Global Investigations: Nationwide private investigation firm specializing in surveillance, litigation support, and digital investigations for attorneys, insurers, and corporations. Closely comparable customer base and service mix.

Broad incumbents

• Pinkerton: Global investigative and security consulting firm offering surveillance, background checks, fraud investigation, and corporate due diligence. Comparable as a full-service investigations provider serving attorneys, corporations, and insurers, but at vastly larger scale and broader geographic reach.
• Kroll: Major global investigations, security consulting, and due-diligence firm. Overlaps directly with Confidential Investigations' corporate investigations, fraud detection, and asset-search offerings, but serves enterprise multinationals across geographies.
• Control Risks: International risk consultancy providing investigations, integrity due diligence, and security consulting. Comparable in the corporate/insurer-facing investigations and fraud-support segments, though larger and more internationally focused.

Emerging players

• Checkr: Tech-enabled background-check platform providing automated screening reports. Adjacent competitor for the firm's lower-complexity digital investigation reports, representing a structural threat to that segment.
• Sterling Talent Solutions: Background-check and identity-services provider competing with the firm's digital investigation and background-report offerings, though typically more tech-enabled and at larger scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/confidentialinvestigations208
• Instagraminstagram.com/_grey_group
• LinkedInlinkedin.com/company/confidential-investigations

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Confidential Investigations