What RackH does

PT RackH Lintas Asia (RackH) is an Indonesian IT services provider founded in 2003 and headquartered in Medan, North Sumatra, with a regional office in Jakarta. The company operates across four interconnected service pillars: Application Services (mobile app, website development, and IT consulting starting from IDR 1,000,000), Hosting Services (cloud hosting, VPS from IDR 200,000/month, dedicated servers, and colocation), Internet Services (licensed ISP offering dedicated 1:1 bandwidth internet from 1Gbps to 10Gbps, broadband fiber/wireless, and bandwidth on demand), and Networking Solutions (MPLS, Point-to-Point, and Fiber to the X private networks). Its technology backbone comprises fiber optic, wireless, and VSAT infrastructure with data centers in Jakarta, Medan, Surabaya, Singapore, and the United States, alongside interconnections to APJII, IDC 3D, CyberDC, Biznet, and major CDN providers including Google Global Cache, Akamai, and Cloudflare.

RackH generates revenue through recurring ISP and hosting subscriptions, one-time project fees for application development, and a reseller/affiliate program (internetcepat.id) paying 100% first-month commission. Customer segments span enterprise and corporate businesses, government institutions (e-government, exam bandwidth), healthcare (hospital connectivity and SIMRS hosting), palm oil plantations (remote site connectivity via VSAT), event organizers (temporary bandwidth), and residential users (home WiFi in 46+ Medan housing complexes). The company maintains four distinct sub-brands targeting different segments: rackh.com for hosting, internetcepat.id for ISP, dokterinternsip.com for medical internship placement, and pembuat.website for SMB website services.

The company employs 51-100 staff and claims to serve over 2,000 client companies. RackH differentiates primarily through its KOMINFO ISP license, unlimited internet without FUP, 24/7 technical support with same-day on-site service, integrated ISP/hosting/app-dev delivery under one provider, and 20+ years of Indonesian market presence. No external institutional investment, parent company, or public listing is evidenced in available materials.

Name

RackH

Legal name

PT RackH Lintas Asia

Website

https://rackh.co.id

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

51–100 employees

Short description

RackH (PT RackH Lintas Asia) is an Indonesian IT services provider founded in 2003, offering licensed ISP, hosting, data center, application development, and private networking services to enterprise, government, healthcare, plantation, and residential customers across Indonesia via sub-brands internetcepat.id, rackh.com, and DokterInternsip.com.

Ownership category

akta.pro rank

Product category

IT Services and Internet Service Provider (ISP)

NAICS

Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Wired Telecommunications Carriers (517111), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Wholesale-Computers & Peripheral Equipment & Software (5045), Public Warehousing & Storage (4220)

akta.pro primary industry

Network Performance, Visibility & SLA Monitoring (Managed NPM/Observability) (HDAIAFAI)

Keywords

• Internet service provider
• Cloud hosting services
• Dedicated server hosting
• Data center interconnection
• Application development services

Headquarters

HQ city

Medan

HQ country

Indonesia

HQ region

Asia

Offices7 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. ISP Internet Services: Recurring subscription revenue from dedicated internet, broadband internet, and bandwidth on demand services. Customers pay monthly or annual fees for internet connectivity with various speed tiers. Internet services are sold directly and through the reseller channel.
2. Hosting and Data Center Services: Recurring revenue from cloud hosting, VPS, colocation server, dedicated server, email hosting, and web hosting services. VPS plans start at Rp 200,000/month. Colocation services offer unmetered bandwidth and 1 Gbps connectivity. Managed server services included free with dedicated server plans.
3. Software and Application Development: One-time and project-based revenue from mobile app development (Android/iOS starting at Rp 1,000,000), website development, and IT consulting services. Also includes managed services and operational maintenance contracts.
4. Reseller/Partnership Program: RackH operates a reseller program where partners earn 100% commission on the first month's service fee when enrolling customers for internet services. One-time commission structure with no recurring revenue share.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

PT RackH Lintas Asia (RackH) is an Indonesian IT services company that delivers licensed internet service provider (ISP) connectivity (fiber optic, wireless, VSAT, dedicated and broadband), cloud and dedicated hosting (VPS, colocation, dedicated servers), data center interconnection and private network (MPLS) solutions, and custom mobile and web application development. The company bundles managed services with 24/7 technical support and SLA guarantees, serving over 2,000 companies across enterprise, government, healthcare, plantation, and residential segments in Indonesia.

Product overview

RackH (PT RackH Lintas Asia) operates as a diversified IT services company offering four interconnected service pillars: Application Services (mobile apps, websites, IT consulting), Hosting Services (cloud hosting, VPS, dedicated servers, colocation), Internet Services (dedicated internet from 1 Gbps to 10 Gbps, broadband fiber/wireless for residential and enterprise), and Networking Solutions (private network/MPLS, data center interconnection, bandwidth on demand). The company serves over 2000+ client companies across Indonesia with licensed ISP operations and multiple data center partnerships.

Differentiator

Problem solved

Functional benefit

Brands

• internetcepat.id: Brand for internet service provider (ISP) services including dedicated internet, broadband, fiber optic, and wireless internet for homes and businesses in Indonesia.
• DokterInternsip.com

Products and services

• Application Development Services Custom software development for mobile apps and websites, supporting business growth through tailored business software solutions for corporate clients and government institutions.
• Cloud Hosting Solution Fully managed, fast, secure, and autoscalable cloud hosting with customizable plans for businesses requiring managed server infrastructure.
• Dedicated Internet Business-grade internet service with 1:1 bandwidth ratio, symmetric upload/download speeds, and SLA guarantees for office, industrial, and enterprise use, with speeds from 1 Gbps to 10 Gbps.
• Internet Service Provider (ISP) Licensed internet service provider offering broadband fiber optic and wireless connectivity for residential, office, and industrial applications, including unlimited internet without FUP.
• VPS (Virtual Private Server) Virtual private server hosting available in Linux and Windows variants, starting from Rp 200,000/month, for high-traffic applications and websites requiring dedicated resources.
• Dedicated Server Server rental service where hardware is provided by the hosting provider and located in Indonesian data centers, with free managed services including OS installation and applications.
• Colocation Server Server hosting service where customers provide their own server hardware placed in tier-certified data centers with unmetered bandwidth options and 1 Gbps connectivity.
• Data Center Interconnection Metro-E or local loop service connecting data centers (IDC 3D, Cyber Building, DTP Alpha, CDC Indonesia, APJII, etc.) with capacities from 100 Mbps to 40 Gbps using fiber optic cables for direct peering.
• Private Network / MPLS Private network solutions connecting headquarters to branch offices and remote sites using Fiber to the X, MPLS, Point to Point, and Point to Multi Point technologies for secure corporate communications.
• Bandwidth on Demand Temporary internet service for events, live streaming, video conferences, and online exams with flexible bandwidth allocation for specific durations, including fiber optic primary and wireless backup with on-site technical support.
• Android & iOS App Development Mobile application development services for Android and iOS platforms, including app registration to Google Play and Apple App Store, starting from Rp 1,000,000 per application with managed server hosting included.
• Website Development Professional website creation services for companies and government institutions, including SEO optimization, mobile-friendly design, and 24/7 managed support.
• IT Consulting Services IT consulting including network setup (LAN/Hotspot), network optimization, maintenance, and technical consultations for businesses across Indonesia.
• DokterInternsip.com Platform Online platform for doctor internship placement selection across Indonesia, helping medical graduates secure internship placements with high-speed direct connection to the government internship portal, reporting a 99% success rate.

Quantifiable outcome

• 2,000+ companies served with internet, hosting, and application services
• +3 more outcomes

Named customers9 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature10 records

Partnerships

One partnership is on record.

• KOMINFO (Kementerian Komunikasi dan Informatika)coreOthersPT RackH Lintas Asia holds official ISP license and operating permit from KOMINFO, the Indonesian Ministry of Communication and Informatics. This regulatory authorization is a core requirement for legally operating as an internet service provider in Indonesia.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• MyRepublic Indonesia: MyRepublic Indonesia is a fiber-to-the-home ISP offering unlimited broadband to residential and SMB customers. Direct competitor to internetcepat.id at the consumer/SMB fiber broadband level in Indonesian cities.
• Niagahoster: Niagahoster is a major Indonesian web hosting and domain registrar brand, now part of the Hostinger group, offering shared hosting, VPS, and WordPress-optimized hosting. Overlaps with RackH on shared hosting and VPS for SMB and individual customers in Indonesia.
• IDCloudHost: IDCloudHost is an Indonesian cloud hosting and VPS provider offering Linux/Windows VPS, dedicated servers, domain registration, and managed hosting to SMBs and developers. Comparable to RackH on hosting product set, pricing tiers, and target customer profile in Indonesia.
• CBN (Cyberindo Aditama / CBN Cloud): CBN is an Indonesian ISP and cloud data center operator providing dedicated internet, fiber broadband, and cloud/colocation services. Overlaps with RackH on ISP, dedicated internet, and data center colocation, particularly in Jakarta.
• DCI Indonesia (DCI Platforms): DCI Indonesia operates carrier-neutral data centers in Jakarta, Surabaya, and other tier-3/tier-4 facilities, with colocation and interconnection services for enterprise and hyperscale customers. Overlaps with RackH on colocation, metro interconnection, and data center interconnection services, including RackH offering local loops to DCI.

Broad incumbents

• Hostinger: Hostinger is a global web hosting and VPS provider with strong presence in Indonesia via the Niagahoster brand, offering entry-level hosting and VPS. Competes with RackH's rackh.com VPS and shared hosting at the consumer/SMB price point.
• Indosat Ooredoo Hutchison: Indosat Ooredoo Hutchison is one of Indonesia's largest mobile and fixed telecom operators with enterprise connectivity, MPLS, and data center services. Indirect peer to RackH through enterprise and SME connectivity, especially fixed-line and MPLS private network offerings.
• Biznet: Biznet is one of Indonesia's largest fixed-line ISPs and data center operators, offering dedicated internet, fiber broadband, cloud hosting, and colocation across Java, Bali, Sumatra, and Batam. Direct overlap with RackH in ISP, dedicated internet, and data center services, but at much larger scale.
• PT Telkom Indonesia (Indihome): Telkom Indonesia is the incumbent telecommunications carrier operating Indihome, the dominant fixed broadband service in Indonesia. Both companies sell fiber broadband and dedicated internet to consumers and enterprises; Telkom dwarfs RackH in scale, but RackH competes on localized service and FUP-free plans.
• XL Axiata Data Center / XLDATA: XL Axiata, through its XLDATA and XL Business units, provides enterprise internet, data center, and cloud services across Indonesia. Broader incumbent in the same space as RackH but with mobile telecom scale rather than SMB/local ISP focus.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCKqbx1GmxM1ZLfUSnhZBS_w
• Xx.com/rackhcoid

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RackH