SilverIP
SilverIP, operating as Zentro Internet (formerly BAI Connect), is a Chicago-based independent fiber internet service provider serving over 120,000 subscribers across 20 U.S. metro markets, specializing in multi-gig symmetrical connectivity for multifamily communities, residential customers, enterprises, hospitality, and events.
- Company typePrivate
- Founded2001
- HeadquartersChicago, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What SilverIP does
SilverIP, operating commercially as Zentro Internet (formerly BAI Connect), is an independent, privately-held fiber-based internet service provider founded in 2001 and headquartered in Chicago, Illinois. The company delivers multi-gig symmetrical internet connectivity to residential subscribers, multifamily communities, enterprises, hospitality venues, and event organizers across 20 major U.S. metropolitan markets, serving over 120,000 subscribers and positioning itself as the largest independent multifamily-focused ISP in the country. Its core customer verticals are property owners, developers, and managers of MDUs (multifamily dwelling units), which are served through dedicated sales teams deploying bulk internet and managed Wi-Fi; enterprise customers served through quote-based dedicated internet contracts; and individual residential customers served through a self-serve e-commerce shop.
The technology stack is built on a fiber-powered, carrier-grade network engineered for resilient performance and scalability, supporting symmetrical speeds up to 10 Gig, unthrottled data, and ultra-low latency. Managed Wi-Fi — including a proprietary Wi-Fi 6 router (Zentro Router/Wi-Fi) — is sold as both a residential add-on and a turnkey multifamily deployment. Supporting products include MDU Internet, Multi-Gig Bulk Internet (up to 10 Gig per property), HOA Internet Solutions, enterprise Business Internet, Hospitality Wi-Fi, and Temporary Event Internet, with optional DIRECTV streaming bundling for residential subscribers.
Revenue is generated entirely through subscription-recurring contracts across all five streams: Residential Internet, Multifamily Bulk Internet, Business Dedicated Internet, Temporary Event Internet, and DIRECTV Bundled Services. GTM is sales-led for multifamily, business, hospitality, and event segments (quote-driven, dedicated account management) and self-serve/PLG for residential (online shop with promotional free installation). Named enterprise logos include Equity Residential, Greystar, Douglas Emmett, Amli Residential, Caruso, FirstService Residential, Jamison, J.H. Snyder, Tripalink, and Embrey — all major U.S. real estate operators. Pricing is not publicly disclosed. Ownership structure, investor details, and financials are not stated in available source material.
SilverIP firmographics
Firmographics- Name
- SilverIP
- Legal name
- Zentro Internet
- Website
- https://silverip.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- SilverIP, operating as Zentro Internet (formerly BAI Connect), is a Chicago-based independent fiber internet service provider serving over 120,000 subscribers across 20 U.S. metro markets, specializing in multi-gig symmetrical connectivity for multifamily communities, residential customers, enterprises, hospitality, and events.
- Ownership category
- akta.pro rank
SilverIP industry classification
Industry- Product category
- Internet Service Provider
- NAICS
- Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Wired Telecommunications Carriers (517111)
- SIC
- Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- Fiber-to-the-Premises (FTTP/FTTH) Broadband Providers (HDAIABAC)
- akta.pro secondary industries
- Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI), Carrier & Public Venue Wi‑Fi (Hotspot/Passpoint/NGH) (HDAFACAI)
Keywords
Where SilverIP is headquartered
LocationHeadquarters
- HQ city
- Chicago
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
SilverIP business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales
Revenue model
- Residential Internet Services: Monthly subscription internet services for individual residential customers offering symmetrical gig speeds with no contracts, no data limits, no throttling. Revenue generated through recurring monthly fees.
- Multifamily Bulk Internet: Bulk internet services for multifamily communities providing multi-gig connectivity to entire properties. Property owners/managers pay for managed connectivity serving all residents.
- Business Dedicated Internet: Enterprise-grade dedicated internet access solutions for businesses with fully scalable connectivity options. Revenue from monthly service contracts.
- Event Temporary Internet: Short-term internet and Wi-Fi solutions for events and conferences with flexible setup options and dedicated account service.
- DIRECTV Bundled Services: Bundled streaming and entertainment services including DIRECTV for residential customers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Residential Internet - Quote-based pricing |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
SilverIP product offering
Product offeringCore offering
SilverIP, operating as Zentro Internet (formerly BAI Connect), is the largest independent multifamily-focused internet service provider in the United States, delivering fiber-powered multi-gig internet connectivity with symmetrical speeds up to 10 Gig. The company provides residential home internet, bulk and managed Wi-Fi solutions for multifamily properties, enterprise-grade dedicated internet for businesses, hospitality connectivity, and temporary internet for events, serving 120,000+ subscribers across 20 major U.S. metro areas.
Product overview
Zentro Internet (formerly BAI Connect) operates as an independent multifamily-focused internet service provider offering a unified portfolio of fiber-powered connectivity solutions. The core offerings include Residential Home Internet with managed Wi-Fi through the Zentro Router, and comprehensive Multifamily Solutions encompassing MDU Internet, Multi-Gig Bulk Internet, HOA Internet Solutions, and Managed Wi-Fi services. Business solutions include dedicated internet access, hospitality connectivity, and temporary event internet services. The company delivers speeds up to 10 Gig with multi-gig symmetrical performance, Wi-Fi 6 technology, and no data throttling across its 20 major metro markets serving over 120,000 subscribers.
Differentiator
Problem solved
Functional benefit
Products and services
- Residential Home Internet
Companies that use SilverIP
Customer profileNamed customers10 records
Segments5 records
Ideal customer profiles5 records
SilverIP technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature4 records
SilverIP partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- DIRECTVcoreDIRECTV bundled streaming and entertainment services offered to residential customers. Zentro provides internet connectivity while DIRECTV provides video content in bundled packages. Customers can access both services through Zentro's platform.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
SilverIP competitors and assessment
Company assessmentDirect peers
- GoNetspeed: Independent fiber-to-the-home operator expanding across US metros with multi-gig symmetrical services. Competes in overlapping residential and SMB markets in similar geographies.
- Metronet: Fiber-to-the-home operator delivering symmetrical multi-gig services across growing US metro footprints. Directly comparable in network technology, target customer mix, and go-to-market.
- Pavlov Media: Independent fiber ISP focused on multifamily and MDU connectivity across the US. Direct competitor in the same niche as Zentro with a comparable bulk-internet and managed Wi-Fi value proposition.
- Hotwire Communications: Fiber-to-the-home provider specializing in multifamily, condominium, and hospitality properties. Closely comparable business model serving property owners with bulk gigabit services.
- Starry Internet: Fixed-wireless and emerging fiber ISP serving multifamily and residential customers in US metros. Comparable in targeting MDU bulk deals with property owners and delivering competing multi-gig offerings.
Emerging players
- Ting Internet: Fiber ISP entering select US metros with multi-gig symmetrical residential and SMB services. Comparable independent fiber business model targeting similar mid-sized urban markets.
Broad incumbents
- Frontier Communications: National fiber/copper incumbent with significant fiber buildout plans targeting residential and SMB customers in similar US metros. Competes head-to-head on multi-gig symmetrical offerings.
- Comcast Xfinity: Largest US cable broadband operator aggressively expanding fiber-to-the-home and competing heavily for multifamily bulk contracts. Dominant incumbent competitor across all of Zentro's metro footprint.
- AT&T Fiber: Major incumbent fiber provider offering multi-gig residential and business services nationally. Competes for bulk MDU contracts with property owners and SMB dedicated internet deals.
Regional players
- WOW! (WideOpenWest): Regional cable and fiber broadband operator serving residential and business customers across select US markets. Overlaps with Zentro in residential and SMB dedicated internet segments.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
SilverIP social profiles
Digital presenceSilverIP financial estimates
Financial estimateRevenue estimate
Valuation estimate
SilverIP leadership team
Management profileNumber of profiles
SilverIP funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SilverIP M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SilverIP
What does SilverIP do?
SilverIP, operating as Zentro Internet (formerly BAI Connect), is the largest independent multifamily-focused internet service provider in the United States, delivering fiber-powered multi-gig internet connectivity with symmetrical speeds up to 10 Gig. The company provides residential home internet, bulk and managed Wi-Fi solutions for multifamily properties, enterprise-grade dedicated internet for businesses, hospitality connectivity, and temporary internet for events, serving 120,000+ subscribers across 20 major U.S. metro areas.
Is SilverIP a public or private company?
SilverIP is a private company. It is classified as unknown and is currently operating.
When was SilverIP founded?
SilverIP was founded in 2001. It employs 11 to 50 people.
Where is SilverIP based?
SilverIP is headquartered in Chicago, United States, in the North America region.
How does SilverIP make money?
Five revenue lines are on record. Residential Internet Services are the primary driver. The others are multifamily Bulk Internet, business Dedicated Internet, event Temporary Internet and DIRECTV Bundled Services.
Who are SilverIP's main competitors?
Direct peers on record are GoNetspeed, Metronet, Pavlov Media, Hotwire Communications and Starry Internet. Ting Internet is listed as an emerging player. Broad incumbents are Frontier Communications, Comcast Xfinity and AT&T Fiber. WOW! (WideOpenWest) is listed as a regional player.
Does SilverIP have an API?
No public API is recorded for SilverIP.
What industry is SilverIP in?
SilverIP's product category is Internet Service Provider. Its primary akta.pro industry code is HDAIABAC, Fiber-to-the-Premises (FTTP/FTTH) Broadband Providers, with a secondary code of HDAIABAI, Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband). Its NAICS code is 51711 and its SIC code is 4813.