TocToc.me

What TocToc.me does

TocToc.me (legal entity: TocToc S.r.l.) is an Italian B2B software vendor founded in 2014 and headquartered in Rome, operating a cloud-native All-in-One digital-transformation platform that orchestrates enterprise processes end-to-end. The platform combines three certified capability layers: (1) process digitization and workflow orchestration with KPI monitoring and integration to CRM, ERP, and core banking via RESTful APIs; (2) Digital Onboarding with eIDAS-certified Identity Proofing (ETSI TS 119 461) offering three modalities — unsupervised selfie, operator-assisted video, and SPID/CIE authentication via the Spidgo Aggregator — plus AI-OCR document reading, Face Match, Liveness Check, and CRIMNET stolen-document verification; (3) collaboration tools comprising Video Chat Support, Smart Chat Sales, and a chatbot/lead-generation module. Electronic signature support spans FES, FEA, and FEQ (Qualified Electronic Signature), with audit trails and dynamic document conservation.

The company monetizes primarily through enterprise SaaS subscriptions (shared cloud, dedicated cloud, or On-Premises), supplemented by professional services for API integration and workflow customization, plus usage/subscription revenue from its Spidgo SPID/CIE aggregator infrastructure. Go-to-market is consultative enterprise field sales with a parallel System Integrator channel; pricing is not publicly disclosed. Target customers are large organizations in regulated verticals — telecommunications (Wind3), utilities (Union Gas Metano at 70,000+ customers), real estate (Tecnocasa), automotive/mobility (Triumph), financial services/fintech, public administration, and legal/healthcare. The company holds ISO 9001 (since 2016), ISO/IEC 27001:2022 with 27017/27018 extensions (since 2019), eIDAS QTSP certification, ACN QC1 qualification, SCIPAFI convention membership, and Synesgy ESG Certificate 2025 — a regulatory footprint that constitutes the primary barrier to entry for competitors. The company is privately held, founder-led, and has not disclosed external funding rounds.

Name

TocToc.me

Legal name

TocToc S.r.l.

Website

https://toctoc.me

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

TocToc.me is an Italian B2B SaaS company that provides a certified All-in-One cloud platform for digital onboarding, eIDAS-compliant identity proofing, electronic signatures, and workflow orchestration, serving regulated enterprises in telecommunications, utilities, real estate, mobility, fintech, and public administration primarily in Italy.

Ownership category

akta.pro rank

Product category

Digital Identity & Onboarding Software

NAICS

Custom Computer Programming Services (541511), Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

Risk, Compliance & Controls for Embedded Finance (KYB/KYC/AML, Fraud, Disputes) (FSAGALAK)

akta.pro secondary industry

BaaS Platforms & Sponsor Bank Enablement (FSAGALAA)

Keywords

• Digital onboarding platform
• Identity proofing software
• Electronic signature services
• Process automation platform
• Remote identity verification

Headquarters

HQ city

Roma

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Platform Subscription (All-in-One): The primary revenue stream is a cloud-based SaaS platform subscription (All-in-One) for digital process automation, identity proofing, and electronic signatures. The platform is offered in shared cloud, dedicated cloud, and On-Premises modes. Pricing is multi-tiered based on deployment model, user volume, and integrated modules. Revenue is recurring in nature as enterprises subscribe annually or multi-year.
2. API Integration & Professional Services: Revenue derived from custom API integration projects (RESTful API connectivity into CRM, core banking, ERP systems), implementation services, and configuration/customization of workflows for enterprise clients. System integrators and corporate IT buyers pay for integration effort and ongoing API usage.
3. Spidgo — SPID/CIE Authentication Services: Spidgo service for enabling SPID and CIE authentication on private and public sector websites. TocToc, as an Aggregating Entity (Soggetto Aggregatore) for SPID and CIE, provides authentication infrastructure to organizations. Revenue is subscription or usage-based for Service Provider access to digital identity infrastructure.

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

TocToc sells an All-in-One cloud-native digital transformation platform for enterprises, delivering eIDAS-certified remote identity proofing, digital onboarding with OCR/biometric verification, electronic signatures (FES, FEA, FEQ), end-to-end process orchestration, and customer collaboration tools (video chat, chatbot, smart chat sales). It is offered in SaaS, PaaS, and On-Premises deployment modes with RESTful API integration into existing CRM/ERP/core banking systems. Target buyers are Italian enterprises in regulated verticals (telecommunications, financial services, utilities, real estate, automotive, tourism) plus system integrators and certification authorities.

Product overview

TocToc.me offers an All-in-One cloud-based digital transformation platform for Italian enterprises, comprising microservices architecture that orchestrates business processes end-to-end. The platform integrates three core solution areas: (1) Digitalizzazione dei Processi for process digitization and workflow automation; (2) Digital Onboarding for customer acquisition with identity verification through Identity Proofing service (Selfie, Operator-assisted, Spidgo modalities) and automated OCR document processing; (3) Collaboration tools including Video Chat Support, Smart Chat Sales, and Chatbot for customer engagement. Supporting services include electronic signatures (FES, FEA, FEQ), remote contract management, and SPID/CIE authentication via Spidgo. The platform operates as a Process Orchestration Provider connecting CRM, Identity Providers, and signature systems through RESTful APIs.

Differentiator

Problem solved

Functional benefit

Brands

• Spidgo: SPID and CIE authentication service for private and public sector organizations, functioning as an Aggregator Entity for digital identity services.

Products and services

• Digitalizzazione dei Processi Business process digitization and workflow orchestration solution that designs structured workflows, integrates with enterprise systems (CRM, ERP), and provides KPI monitoring for operational performance measurement.
• Automazione dei Processi Process automation service that dematerializes business operations, reduces manual errors, optimizes workflows, and ensures document integrity and evidentiary value through digital transformation.
• Digital Onboarding End-to-end digital customer onboarding orchestration platform covering identity verification, automated data collection, document acquisition, and electronic signature within a single user experience, with GDPR and eIDAS compliance.
• Identity Proofing eIDAS-certified remote identity verification service (IPSP) offered in three modalities — Selfie (unsupervised async), Operator-assisted (supervised sync video), and Spidgo (SPID/CIE instant authentication) — conforming to ETSI TS 119 461 standards.
• Spidgo Service Provider solution for SPID and CIE authentication enabling 'Entra con SPID' and 'Accedi con CIE' on private and public-sector websites; TocToc acts as Aggregator Entity for SPID and CIE services.
• Contrattualistica a Distanza Remote contract management solution with electronic signature (FES, FEA, FEQ), document tracking, and automation, supporting fully integrated workflow templates with OTP authentication.
• Video Chat Support Real-time video customer support tool with screen sharing, file sharing, quick responses, WhatsApp Business integration, topic and lead tagging, text/audio/video chat, and comprehensive reporting and analytics.
• Smart Chat Sales Video chat sales solution enabling personalized remote purchasing experiences with agent interaction, document sharing, screen sharing, OTP contract signing, and Vocal Order capability, claimed to deliver a 50% increase in remote sales.
• Chatbot & Lead Generation AI-powered virtual assistant for 24/7 customer service, lead qualification, FAQ responses, and intelligent routing to human operators; supports multilingual service and integrates with CRM systems.
• Procura Digitale (Digital Legal Proxy) End-to-end digital workflow for executing legal powers of attorney with Qualified Electronic Signature (FEQ), multi-channel identification (SPID/CIE or operator-assisted video verification), and automated document conservation with full audit trail.
• Digital Onboarding Finanziario Financial-sector digital onboarding solution with SPID/CIE integration, automated KYC, real-time sanctions and PEP screening, and electronic signature (FEQ/FEA), reducing drop-off and eliminating manual back-office activities.

Quantifiable outcome

• Onboarding time reduced by 50% using AI-OCR digital customer onboarding
• +6 more outcomes

Named customers8 records

Segments8 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability10 records

Feature9 records

Partnerships

Two partnerships are on record, tiered core.

• SmilenetcoreStrategic or Co-development PartnerSmilenet is a digital partner specialized in the Automotive sector that served as the intermediary enabling TocToc to deploy its digital showroom platform (Triumph First — Digital Motorcycles Stores) for Triumph Motorcycles Italia. Smilenet brought the automotive digital transformation requirement to TocToc, and together they delivered the first fully digital motorcycle purchase journey in Italy's motorcycle sector. This partnership demonstrates a co-development model where Smilenet brings industry expertise and client relationships while TocToc provides the underlying technology platform.
• infoCamerecoreTechnology or IntegrationinfoCamere is the Italian Chamber of Commerce system that manages business register data and digital signature certificates. TocToc integrates with infoCamere to perform automatic verification of signing authority for legal entities (giuridiche), enabling automatic validation that the person signing on behalf of a company is legally authorized to do so. This integration is part of TocToc's automated onboarding flow for B2B customers.

Scale indicators10 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• Jumio: Global KYC/AML and identity verification provider with strong financial services and fintech presence. Competes with TocToc's identity proofing, document OCR, and onboarding modules, especially as Jumio extends its EU and Italian footprint.
• Onfido (Entrust):
• DocuSign: Global leader in electronic signature and contract lifecycle management, now expanding into identity verification (DocuSign IAM) and CLM. Overlaps with TocToc's e-signature and digital onboarding modules but at much broader scale and with deeper enterprise distribution.
• CRIF: Italian-headquartered credit information, KYC, and AML data services company with European reach. Comparable to TocToc in KYC/AML and onboarding for financial services and utilities, though with a stronger information/data orientation.

Direct peers

• InfoCert: Italy's largest eIDAS-qualified trust service provider, offering digital signatures, certified email (PEC), SPID identity, and digital onboarding for enterprises. Directly competes with TocToc in eIDAS-compliant identity proofing, electronic signatures, and digital onboarding for Italian regulated industries.
• Namirial: Italian/European eIDAS-qualified trust service provider with a broad portfolio spanning electronic signatures, identity proofing, digital onboarding, and workflow automation. Closest direct competitor given overlap in regulated enterprise onboarding and e-signature suites.
• Aruba PEC (Aruba Sign): Major Italian hosting and trust services provider offering eIDAS electronic signatures, SPID identity, certified email, and digital onboarding tools. Competes head-to-head with TocToc in e-signature and SPID/CIE authentication for Italian enterprises and PAs.
• Intesi Group (Intesi Sanpaolo Group): Italian eIDAS-certified trust service provider offering digital signatures, identity, and digital onboarding. Has a strong Italian bank/PA heritage that directly overlaps with TocToc's fintech and regulated-industry customer base.

Regional players

• Verimi: German digital identity and eIDAS-based authentication platform. Comparable to TocToc's Spidgo service in its role as a federated identity provider for regulated sectors, though focused on the German market.
• Signaturit Group: European eIDAS-qualified trust service provider offering electronic signatures, electronic registered delivery, and identity verification, primarily active in Spain and broader EU markets. Comparable in regulated-industry onboarding to TocToc but in a different geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/toctocsocial
• YouTubeyoutube.com/@ToctocMe
• Facebookfacebook.com/toctoc.me
• LinkedInlinkedin.com/company/toctoc-me/?originalSubdomain=it
• Instagraminstagram.com/toctoc_srl

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TocToc.me