What JIUZHOU DRUGSTORE does

JIUZHOU DRUGSTORE (legal entity 杭州九洲大药房连锁有限公司 / Hangzhou Jiuzhou Pharmacy Chain Co., Ltd.) operates dada360.com, a direct-to-consumer online pharmacy headquartered in Hangzhou, China, founded in 2006. The platform sells OTC medications, nutritional supplements, health monitoring and therapeutic equipment (including Omron blood pressure monitors and massage chairs), traditional Chinese medicine teas, herbal ingredients (cordyceps, bird's nest, aged Chenpi), mother/baby care products, contact lenses, and personal care items to individual Chinese consumers. The product catalog is horizontally broad: OTC drugs alone span 22 catalog pages with ~50 items per page, and the nutrition/health category spans 85 pages. Brand-supplier relationships include Omron, By-health (汤臣倍健), Centrum/Wyeth (惠氏/善存), Abbott, Tong Ren Tang (同仁堂), Yunnan Baiyao (云南白药), Dong'e Ejiao (东阿阿胶), SKG, and a private-label "九洲 (Jiuzhou)" nutritional line. Supporting services include licensed-pharmacist medication consultation (用药咨询) and online medical consultation (网络门诊).

The underlying technology is a conventional e-commerce platform with integrated shopping cart, order management, payment processing, and customer account systems, plus a mobile storefront at m.dada360.com and a WeChat official account for engagement. Payment is processed through Alipay, TenPay (财付通), online banking, and prepaid cards; fulfillment is handled by four logistics partners (YTO Express primary, TTK Express secondary, EMS, Yunda Express). Free shipping thresholds are region-stratified — 78 yuan for Shanghai/Jiangsu/Zhejiang/Anhui, 158 yuan for other mainland regions, 999 yuan for Tibet and Xinjiang, and 9,999 yuan for Hong Kong, Macau, Taiwan, and overseas. The company holds a Zhejiang ICP License (浙ICP备10044324号-2) and China Food and Drug Administration certifications displayed on the site.

The business model is pure retail resale of third-party health brands plus a small private-label supplement line, monetized through unit-pricing margins on distributed long-tail consumer demand. The customer base is broad and horizontal — individual consumers managing personal or family health — with no enterprise or B2B anchor customers. Customer retention is supported by a points-based loyalty program (积分) and repeat-purchase categories (vitamins, OTC). The company is private, with 1001-5000 employees, and has no disclosed funding rounds, investors, or revenue figures in the source data.

Name

JIUZHOU DRUGSTORE

Legal name

杭州九洲大药房连锁有限公司

Website

https://dada360.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

JIUZHOU DRUGSTORE (Hangzhou Jiuzhou Pharmacy Chain) operates dada360.com, a Hangzhou-headquartered direct-to-consumer online pharmacy selling OTC drugs, nutritional supplements, health devices, and wellness teas to individual consumers across China.

Ownership category

akta.pro rank

Product category

Online Pharmacy

NAICS

Pharmacies and Drug Retailers (45611), Health and Personal Care Retailers (456)

SIC

Retail-Drug Stores And Proprietary Stores (5912)

akta.pro primary industry

Health, Wellness & Pharmacy Marketplaces (CRAFABAF)

akta.pro secondary industries

Health & Pharmacy Omnichannel (CRAFAEAK), Pharmacy & Health Essentials Delivery (CRAFAFAI)

Keywords

• Online pharmacy retail
• OTC medication sales
• Nutritional supplements
• Health equipment devices
• Traditional Chinese medicine

Headquarters

HQ city

Hangzhou

HQ country

China

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Supply Chain, Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Product Sales: Direct retail sales of OTC drugs, nutritional supplements, health devices, health teas, cosmetics, mother/baby care products, contact lenses, health appliances, and personal care items to consumers across China. Revenue generated through product markup on wholesale prices.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

JIUZHOU DRUGSTORE operates an online pharmacy (dada360.com) that sells over-the-counter medications, prescription pharmaceuticals, nutritional supplements, health monitoring equipment, and traditional Chinese wellness products directly to Chinese consumers. The platform organizes its catalog into four primary categories—家庭用药 (household medications), 营养保健 (nutrition and supplements), 健康器械 (health equipment), and 养生茶饮 (health teas)—and complements product sales with online pharmacist consultation and after-sales support.

Product overview

九洲大药房网上药店 (Jiuzhou Online Pharmacy) is an online pharmacy platform operated by Hangzhou Jiuzhou Pharmacy Chain Co., Ltd. The platform operates as an e-commerce pharmacy offering a comprehensive range of products including OTC medications, prescription drugs, nutritional supplements, health equipment, and wellness teas. The core product is the online pharmacy marketplace where customers can browse and purchase medications and health products. Supporting services include online medical consultation (网络门诊) and medication consultation (用药咨询). Product categories span OTC drugs, nutrition supplements, health equipment, and health teas. The platform features products from various brands including Omron, By-Health, Centrum/Wyeth, Dong'e Ejiao, and traditional Chinese medicine brands.

Differentiator

Problem solved

Functional benefit

Brands

• 九洲: Own brand of nutritional supplements and health products

Products and services

• Jiuzhou Online Pharmacy platform (九洲网上药店) Operated by Hangzhou Jiuzhou Pharmacy Chain Co., Ltd., the Jiuzhou Online Pharmacy is a direct-to-consumer e-commerce platform enabling customers across China to browse, order, and receive OTC medications, prescription pharmaceuticals, nutritional supplements, health monitoring devices, and wellness products with doorstep delivery and pharmacist support.
• Household Medications (家庭用药 / OTC) Over-the-counter pharmaceutical products covering cold and fever remedies, pain relief, digestive health, skin medications, eye care, allergies, respiratory care, cardiovascular health, bone and joint care, sleep support, and specialty medications from brands such as Tong Ren Tang, Yunnan Baiyao, 999, and Conba. The category spans 22 pages of inventory.
• Nutritional Supplements (营养保健) Nutritional and health supplements including multivitamins, minerals, protein powders, joint and bone health (calcium, vitamin D), immune support, age-specific formulations, and specialty products from brands such as By-Health (汤臣倍健), Centrum (善存), Wyeth (惠氏), Abbott (雅培), and Shou'antang (寿安堂). The category spans 85 pages.
• Health Equipment (健康器械) Health monitoring and therapeutic equipment including Omron blood pressure monitors, massage chairs, foot baths, neck massagers, smart wearables, fitness trackers, and other home health appliances from brands such as Omron (欧姆龙), SKG, CLORIS (凯伦诗), and ZhenDe Medical (振德医疗), with prices reaching up to 29,800 yuan.
• Health Teas and Wellness Beverages (养生茶饮) Traditional Chinese medicinal teas, herbal drinks, aged dried tangerine peel (陈皮, 5–20 years), cordyceps, bird's nest, ginseng, herbal soup kits, and related wellness ingredients from brands such as Xinbaotang (新宝堂), Shou'antang (寿安堂), Baomingtang (宝明堂), Sensen (森山), and Fanghuichuntang (方回春堂).
• Online Pharmacist and Medical Consultation (用药咨询 / 网络门诊) Professional pharmacist medication consultation and online medical consultation service available to customers purchasing on the platform, providing guidance on drug selection, usage, and general health inquiries, accessed via the website and customer service hotline (0571-89936818).

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Partnerships

43 partnerships are on record.

• Omron (欧姆龙)OthersOmron health devices (blood pressure monitors, etc.) sold through the Jiuzhou online pharmacy platform as part of the health device product category.
• East Dong'e Ejiao (东阿阿胶)OthersPremium Chinese herbal brand featured prominently on the platform's homepage and product listings for traditional Chinese medicine products.
• YTO Express (圆通速递)OthersPrimary logistics partner for domestic deliveries within mainland China.
• TTK Express (天天快递)OthersSecondary logistics partner for domestic deliveries.
• Yunda Express (韵达速递)OthersLogistics partner used for specific product shipments (e.g., 新宝堂陈皮 products).
• Alipay (支付宝)OthersPayment processing partner for online transactions.
• China Foods (中粮)OthersState-owned food and agricultural products company whose products ( nutritional powders, honey) are sold on the platform.
• SwisseOthersAustralian nutritional supplement brand (斯维诗) with products available on the platform.
• Shoushan (寿仙谷)OthersChinese herbal supplement brand featured in the product catalog.
• Sensen (森山)OthersChinese health product brand (铁皮枫斗) sold on the platform.
• By-health (汤臣倍健)OthersMajor domestic nutritional supplement brand with extensive product range on the platform including vitamins, protein powder, joint health products.
• Centrum/善存 (Pfizer)OthersGlobal vitamin and mineral supplement brand under Pfizer, featuring multiple products on the platform.
• Wyeth (惠氏)OthersGlobal nutrition and healthcare brand with products including 善存 multivitamins and 钙尔奇 calcium supplements.
• Huirentong (惠氏)OthersWyeth nutrition products prominently featured on the platform including multivitamins and calcium supplements.
• Yunnan Baiyao (云南白药)OthersFamous Chinese medicinal brand with topical sprays and other products on the platform.
• Jiuzhitang (九芝堂)OthersTraditional Chinese medicine brand featuring 六味地黄丸 and other TCM products.
• Conba (康恩贝)OthersDomestic pharmaceutical brand with diverse products including OTC medications and nutritional supplements.
• 999 (三九)OthersMajor Chinese pharmaceutical group with products including 感冒灵颗粒 and skin medications.
• Tong Ren Tang (同仁堂)OthersPrestigious traditional Chinese medicine brand with extensive product range including 地黄丸 series and health products.
• Huiren (汇仁)OthersChinese pharmaceutical brand featuring 汇仁肾宝片 on the platform.
• Hongmao (鸿茅)OthersHerbal medicinal liquor brand with products available on the platform.
• Hailu (海露)OthersEye care brand featuring sodium hyaluronate eye drops for dry eye treatment.
• Sanjiu (三精)OthersChildren's calcium supplement brand with oral calcium solutions available.
• Lizhuan (立钻)OthersPremium traditional Chinese medicine brand featuring iron Dendrobium products.
• Jiangzhong (江中)OthersOTC brand featuring digestive aids like 健胃消食片.
• 21金维他OthersMultivitamin brand with products available on the platform.
• Zhongshun (中顺)OthersFunctional beverage and health product brand.
• Xinbaotang (新宝堂)OthersSpecialty Chenpi (dried tangerine peel) brand with aged products (5-20 years) sold on the platform at premium prices.
• Shou'antang (寿安堂)OthersHealth product brand featuring lingzhi spore powder and bird's nest, prominently featured on homepage.
• Baomingtang (宝明堂)OthersCordyceps and health product brand with products on the platform.
• Health Origin (养生堂)OthersDomestic health product brand with protein powder and other supplements.
• Abbott (雅培)OthersGlobal healthcare company with nutritional products like 益力佳 for blood sugar management.
• SKGOthersSmart wearable health device brand with massage and healthcare products.
• Omron (欧姆龙)OthersJapanese healthcare device brand available in health appliances category.
• CLORIS/凯伦诗OthersHealth appliance brand featuring massage chairs, foot baths, and massage devices with prices up to 29,800 yuan.
• Shengquan (升白)OthersBrand available on the platform for health-related products.
• ZhenDe Medical (振德医疗)OthersMedical supply brand with products available in health devices category.
• Fulekka (敷尔佳)OthersMedical skincare brand available on the platform.
• OZ Good Dairy/澳乐乳OthersAustralian health product brand for children.
• Kemexin (可复美)OthersMedical skincare brand available in health products category.
• Fudonghai (福东海)OthersHealth food and dried seafood brand with aged Chenpi and seafood products.
• Kangmaisi (康麦斯)OthersHealth supplement brand featuring fish oil products.
• Fanghuichuntang (方回春堂)OthersTraditional Chinese medicine brand featuring herbal soups and health products.

Scale indicators2 records

Recent moves1 record

Expansion highlights6 records

Direct peers

• Kanga Pharmacy (康爱多): Independent online pharmacy in China offering OTC, prescription, and health supplement products. Directly comparable as a mid-tier DTC online pharmacy competing in the same category.
• Dingdang Medicine Express (叮当快药): Online pharmacy focused on rapid urban delivery of OTC and prescription drugs. Comparable as a DTC online pharmacy with on-demand delivery and pharmacist consultation, similar to JIUZHOU DRUGSTORE's value proposition.
• 111 Inc. (1药网): B2C and B2B online pharmacy in China selling OTC, prescription, and nutrition products. Comparable as a digital-first pharmacy chain of similar size profile to JIUZHOU DRUGSTORE.
• Alibaba Health (阿里健康): Alibaba's flagship healthcare platform operating Tmall Pharmacy and Alibaba Health. Directly comparable as a large-scale online pharmacy marketplace in China with broad OTC, supplement, and device assortment.
• JD Health (京东健康): JD.com's healthcare arm and the largest online pharmacy in China. Directly comparable as a multi-category online retailer of OTC drugs, supplements, devices, and prescription pharmaceuticals with nationwide logistics.

Broad incumbents

• Laobaixing Pharmacy (老百姓大药房): Major Chinese pharmacy chain with national footprint and an online storefront. Comparable as a broad incumbent retail pharmacy extending into the same online OTC/supplement categories.
• Yifeng Pharmacy Chain (益丰药房): One of China's largest pharmacy chains with a growing online channel. Comparable as a broad incumbent retail pharmacy that has expanded into e-commerce, overlapping with JIUZHOU DRUGSTORE's assortment.
• Ping An Healthcare and Technology (平安好医生): Ping An's online healthcare platform combining telemedicine, online pharmacy, and consumer health. Comparable as a broader incumbent offering pharmacy e-commerce within a wider healthcare services portfolio.
• Yixintang Pharmacy (一心堂): Large pharmacy chain listed in China with growing e-commerce operations. Comparable as a broad incumbent operating both brick-and-mortar and online pharmacy with overlapping assortment categories.

Others

• Yiguo (易果生鲜) / Alibaba Health e-commerce ecosystem: Adjacent consumer health e-commerce infrastructure in China. Related as an ecosystem participant where Alibaba Health integrates pharmacy and health-adjacent retail, indirectly shaping the competitive landscape for JIUZHOU DRUGSTORE.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about JIUZHOU DRUGSTORE