NextBranch
NextBranch provides fully outsourced ATM, ITM, and TCR branch automation services to community banks and credit unions across the U.S., Canada, and Puerto Rico under a subscription model, bundling equipment, software, compliance, monitoring, and service into a single monthly fee.
- Company typePrivate
- Founded2000
- HeadquartersKaysville, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What NextBranch does
NextBranch provides fully outsourced branch automation services — ATM, Interactive Teller Machine (ITM), and Teller Cash Recycler (TCR) management — for community banks and credit unions across the United States, Canada, and Puerto Rico. The company operates a "Branch Automation as a Service" model that bundles equipment ownership, software, compliance upgrades, remote monitoring, field service, and asset coverage into a single predictable monthly subscription, replacing the typical multi-vendor coordination burden (equipment manufacturer, maintenance provider, armored courier, transaction processor, software vendor) that financial institutions manage internally. NextBranch is an authorized Hyosung America reseller and Preferred Partner (with exclusivity in five western states), and deploys Hyosung hardware including ITMs with video teller capability and TCRs with Transit Cassette technology that automate dual-control vault work.
The company's core technology stack centers on AutoResolve, an AI-powered self-healing monitoring platform launched in February 2026 that continuously monitors deployed ATM and ITM terminals, detects anomalies, initiates automated corrective actions, and dispatches service technicians only when on-site intervention is required. AutoResolve delivered 99% fleet uptime and resolved 54% of service events in 2025 without technician dispatch. NextBranch integrates with core banking systems (e.g., Jack Henry Symitar) to enable up to 90% of traditional teller transactions to be completed through self-service ITMs, supported by video teller technology through partnerships with Hyosung Connect (Pop.io) and ActiveTeller.
NextBranch is a privately held subsidiary of Grant Victor, a strategic operating company founded in 2000 that is Hyosung's largest U.S. reseller partner and was awarded Hyosung 2025 Partner of the Year. The Grant Victor family of companies collectively operates over 7,000 ATMs, ITMs, and TCRs nationwide. NextBranch employs 51-100 staff and is headquartered in Kaysville, Utah, with revenue derived from recurring subscription fees and managed services contracts under direct enterprise field sales to financial institution decision-makers.
NextBranch firmographics
Firmographics- Name
- NextBranch
- Legal name
- NextBranch
- Website
- https://nextbranch.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- NextBranch provides fully outsourced ATM, ITM, and TCR branch automation services to community banks and credit unions across the U.S., Canada, and Puerto Rico under a subscription model, bundling equipment, software, compliance, monitoring, and service into a single monthly fee.
- Ownership category
- akta.pro rank
NextBranch industry classification
Industry- Product category
- Branch Automation Services
- NAICS
- Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320)
- SIC
- Finance Services (6199)
- akta.pro primary industry
- ATM Deployers & Managed ATM Services (IAD/ISO) (FSAMAOAC)
- akta.pro secondary industry
- Branch & Teller Cash Automation / Vault Management (FSAMAOAI)
Keywords
Where NextBranch is headquartered
LocationHeadquarters
- HQ city
- Kaysville
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
NextBranch business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Technology or R&D, Operations, Personnel, Supply Chain, Marketing or Sales
Revenue model
- ATM/ITM/TCR as a Service (Subscription): Fully outsourced branch automation model where NextBranch owns and operates ATM, ITM, and TCR equipment for financial institutions. Customers pay a predictable monthly subscription fee that bundles equipment ownership, software, compliance upgrades, monitoring, maintenance, and service into a single fee. No upfront capital outlay required. Reduces operating costs by up to 30%.
- Managed Services: For institutions preferring to retain equipment ownership, NextBranch offers managed services covering operations, maintenance, monitoring, and compliance without the equipment subscription component.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | ATM/ITM/TCR as a Service - Full Outsourcing Model |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
NextBranch product offering
Product offeringCore offering
NextBranch provides fully outsourced ATM, Interactive Teller Machine (ITM), and Teller Cash Recycler (TCR) management services for banks and credit unions. Under a "Branch Automation as a Service" model, the company owns and operates the equipment, bundling hardware ownership, software, compliance, monitoring, and field service into a single monthly subscription. The proprietary AutoResolve AI platform handles remote diagnostics, cash management, and exception handling for the deployed fleet.
Product overview
NextBranch provides fully outsourced ATM, ITM, and TCR services (Branch Automation as a Service) for banks and credit unions. The core offering bundles equipment ownership, software, compliance, monitoring, and service into a single predictable monthly subscription. The main products include: ATMs as a Service (full equipment ownership and management), ITM Outsourcing with video teller capability (handling up to 90% of teller transactions), and TCR Outsourcing with Transit Cassette technology. Key technology features include AutoResolve, an AI-powered self-healing monitoring system that delivers 99% uptime. Video banking is supported through ActiveTeller and Hyosung Connect (Pop.io). The model eliminates vendor coordination burden, replaces capital expenditure with operating expense, and includes core banking system integration capabilities. NextBranch is a subsidiary of Grant Victor and Hyosung's largest U.S. reseller partner.
Differentiator
Problem solved
Functional benefit
Products and services
- ATMs as a Service
Quantifiable outcome
- Up to 30% reduction in ATM operating costs
- +5 more outcomes
Companies that use NextBranch
Customer profileNamed customers18 records
Segments3 records
Ideal customer profiles1 record
NextBranch technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability6 records
Feature4 records
NextBranch partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered flagship and core.
- Grant VictorflagshipNextBranch is a subsidiary of Grant Victor. Grant Victor is Hyosung's largest U.S. reseller partner and 2025 Partner of the Year. Together, Grant Victor companies own and operate over 7,000 ATMs, ITMs, and TCRs nationwide. Founded in 2000, Grant Victor provides the parent infrastructure and partnership ecosystem that enables NextBranch's operations.
- Hyosung AmericacoreHyosung is the equipment manufacturer providing ATMs, ITMs, and TCRs. NextBranch is an Authorized Hyosung Reseller and Preferred Partner. The partnership spans over 20 years. NextBranch was awarded Preferred Partner status by Hyosung America in Arizona, Hawaii, Idaho, Nevada, and Utah. Grant Victor companies are Hyosung's largest U.S. reseller partner.
- Grant Victor Companies (ATMequipment.com, eGlobal ATM Services, TetraLink)coreOther Grant Victor subsidiaries including ATMequipment.com, eGlobal ATM Services, and TetraLink. TetraLink was instrumental in identifying Hyosung's branch transformation technology for Hawaii State Credit Union's modern branch upgrade. These sister companies are part of the long legacy in the retail and financial ATM industries.
Scale indicators8 records
Recent moves7 records
Expansion highlights5 records
NextBranch competitors and assessment
Company assessmentOthers
- KAL ATM Software: ATM software provider whose middleware and security products run on many U.S. ATM/ITM fleets. Adjacent competitor and ecosystem participant relative to NextBranch's AutoResolve and outsourcing stack.
- Hyosung TNS: U.S. services arm of Hyosung, NextBranch's primary equipment partner. While primarily upstream, it competes with resellers (including NextBranch) in select branch transformation and managed-services deals.
Emerging players
- Aurigo Software: Provider of digital banking, video banking, and self-service technology for credit unions and community banks. Adjacent competitor in branch transformation and ITM enablement, where it overlaps with NextBranch's core integration and video teller story.
- Posiflex: Manufacturer of self-service kiosks and interactive teller devices for retail and financial services. An emerging alternative to Hyosung ITMs that community banks and credit unions could deploy via a NextBranch-like outsourcing model.
- Genmega: U.S.-based ATM and kiosk manufacturer targeting the community bank, credit union, and retail ATM segments. A smaller-scale competitor in the same outsourced ATM opportunity that NextBranch pursues.
Broad incumbents
- Diebold Nixdorf: Global ATM manufacturer and managed services provider with deep relationships at large national banks. Competes with NextBranch on multi-vendor outsourcing and branch transformation, but as part of a much broader hardware and services portfolio.
- Fiserv: Large financial technology provider with core banking, payments, and branch-channel solutions including ATM-related services. Overlaps with NextBranch at the institution level but operates across a much wider product suite.
Direct peers
- Triton Systems: ATM manufacturer and service provider with a strong footprint in U.S. community banks and credit unions. Competes with NextBranch on both equipment and managed-service outsourcing.
- NCR Atleos: Spin-off of NCR focused exclusively on ATM and branch self-service. The most direct head-to-head competitor to NextBranch in outsourced ATM/ITM services for banks and credit unions in the U.S.
- Payment Alliance International: Provides ATM managed services and cash management solutions to financial institutions and retailers. Closely comparable to NextBranch's core ATM-as-a-Service offering for community banks and credit unions.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
NextBranch social profiles
Digital presenceNextBranch financial estimates
Financial estimateRevenue estimate
Valuation estimate
NextBranch leadership team
Management profileNumber of profiles
Profiles4 records
NextBranch funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NextBranch M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NextBranch
What does NextBranch do?
NextBranch provides fully outsourced ATM, Interactive Teller Machine (ITM), and Teller Cash Recycler (TCR) management services for banks and credit unions. Under a "Branch Automation as a Service" model, the company owns and operates the equipment, bundling hardware ownership, software, compliance, monitoring, and field service into a single monthly subscription. The proprietary AutoResolve AI platform handles remote diagnostics, cash management, and exception handling for the deployed fleet.
Is NextBranch a public or private company?
NextBranch is a private company. It is classified as corporate owned and is currently operating.
When was NextBranch founded?
NextBranch was founded in 2000. It employs 51 to 100 people.
Where is NextBranch based?
NextBranch is headquartered in Kaysville, United States, in the North America region.
How does NextBranch make money?
Two revenue lines are on record. ATM/ITM/TCR as a Service (Subscription) is the primary driver. The others are managed Services.
Who are NextBranch's main competitors?
Others on record are KAL ATM Software and Hyosung TNS. Emerging players are Aurigo Software, Posiflex and Genmega. Broad incumbents are Diebold Nixdorf and Fiserv. Direct peers are Triton Systems, NCR Atleos and Payment Alliance International.
Does NextBranch have an API?
No public API is recorded for NextBranch.
What industry is NextBranch in?
NextBranch's product category is Branch Automation Services. Its primary akta.pro industry code is FSAMAOAC, ATM Deployers & Managed ATM Services (IAD/ISO), with a secondary code of FSAMAOAI, Branch & Teller Cash Automation / Vault Management. Its NAICS code is 522320 and its SIC code is 6199.