Biovida Saude

What Biovida Saude does

Biovida Saúde is a privately held Brazilian health insurance operator headquartered in São Paulo, serving individual/family, SME (PME/PJ), and senior customers across São Paulo state, Grande São Paulo, Alto Tietê, and the Grande ABC region. The company offers a four-tier portfolio — Essencial Hospitalar (entry-level hospital coverage), Sênior (age 44+ with wellness programs), Pessoa Física (individual/family), and PME (corporate) — plus the Alô Sênior add-on program for beneficiaries aged 54+ featuring multidisciplinary geriatric care, daily wellness activities, and social integration. The Alô Sênior program earned ANS recognition as 'Idoso Bem Cuidado' in 2017. Operations are anchored by a 400+ credentialed provider network, two owned ambulatory clinics (Ambulatorial Santa Ana in São Caetano do Sul, Ambulatorial Santa Clara in Vila Matilde), and approximately 200 employees.

The technology stack centers on a digital service ecosystem comprising a beneficiary self-service portal, a provider authorization portal compliant with the TISS 4.01.00 health-data interchange standard, a broker portal, and telemedicine channels (with psychology telemedicine discontinued from September 2025). GTM is multi-channel: a 24/7 central de atendimento (phone, WhatsApp, email, chat), an authorized corretor (broker) network with dedicated support, online quote/contracting flows, and in-person service at the Barão de Itapetininga office. The company reports 65,000-78,000 beneficiaries, a 75% client recommendation rate, and up to 30% reductions in corporate clients' sinistralidade (claims ratio) within a year. Revenue model is recurring monthly premiums across all tiers, with no public revenue disclosure.

Biovida is regulated by ANS (Agencia Nacional de Saúde Suplementar) and received IDSS 2025 (base year 2024) recognition plus a Prêmio Reclame Aqui 2023 nomination. Source data carries a minor inconsistency on founding year: firmographics state 2005, while the company timeline and '13 anos' claim point to ~2012; the 2012 date is used here as it is corroborated by multiple company sources.

Name

Biovida Saude

Legal name

Biovida Saúde

Website

https://biovidasaude.com.br

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

251–500 employees

Short description

Biovida Saúde is a privately held São Paulo-based health insurance operator offering individual, family, SME, and senior-focused plans plus the Alô Sênior geriatric program, serving 65,000-78,000 beneficiaries across São Paulo state through a 400+ provider network.

Ownership category

akta.pro rank

Product category

Supplemental Health Insurance

NAICS

Direct Life, Health, and Medical Insurance Carriers (52411), Services for the Elderly and Persons with Disabilities (624120), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331)

SIC

Hospital & Medical Service Plans (6324), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Private Duty 24/7 Nursing (RN/LPN) In-Home Care (HSABAHAJ)

Keywords

• Health insurance plans
• Supplemental health coverage
• Corporate health benefits
• Senior healthcare programs
• Individual family plans

Headquarters

HQ city

São Paulo

HQ country

Brazil

HQ region

Latin America

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Health Insurance Premiums: Biovida Saude generates revenue through monthly health insurance premiums paid by individual/family beneficiaries and corporate employers. Plans are offered in various tiers (Enfermaria ward, Apartamento private room) and cover types (Individual/Familiar, PME, Sênior, Essencial Hospitalar). Premiums are the primary recurring revenue stream.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Biovida Saude is a Brazilian supplemental health insurance operator regulated by ANS, providing individual, family, senior, and corporate (PME) health plans in São Paulo state and the Greater ABC region. The company operates a network of 400+ credentialed providers and serves more than 65,000 beneficiaries through monthly premium subscriptions. Complementary offerings include the Alô Sênior multidisciplinary care program for beneficiaries aged 54+ and telemedicine services.

Product overview

Biovida Saude is a Brazilian health insurance operator offering a portfolio of health plans designed for individuals, families, and businesses. The product line includes: Essencial Hospitalar (essential hospital coverage), Sênior (senior-focused plans for ages 44+), Pessoa Física (individual/family plans), and PME (small/medium enterprise plans). The portfolio is complemented by Alô Sênior, a specialized senior care program offering multidisciplinary health support and wellness activities for beneficiaries aged 54+. Plans are available in apartment (private room) and enfermaria (ward) accommodation options. The company operates under ANS (Agência Nacional de Saúde Suplementar) regulation and serves over 65,000 beneficiaries through a network of more than 400 contracted providers across São Paulo and Grande ABC.

Differentiator

Problem solved

Functional benefit

Brands

• Alô Sênior: Special program for beneficiaries aged 54 and above, focused on integral care and patient experience through personalized actions conducted by a multidisciplinary team. Includes activities promoting physical and mental health, combatting sedentarism, and managing chronic diseases.
• Unisis

Products and services

• Essencial Hospitalar Essential hospital health plan providing fundamental hospital coverage and essential health services for individuals and families, with enfermaria and apartamento accommodation options.
• Sênior Health plan tailored for individuals aged 44 and older, featuring prevention programs, well-being activities, exclusive Alô Sênior services, and comprehensive care for the elderly.
• Pessoa Física Individual and family health plan offering high-quality health services with flexible and personalized options, aimed at families seeking comprehensive healthcare protection.
• Pequenas e Médias Empresas (PME) Corporate health plan for small and medium enterprises offering comprehensive employee health management with cost-benefit advantages and reported up to 30% reduction in corporate claims (sinistralidade).
• Alô Sênior Program Specialized senior care program providing personalized health actions by a multidisciplinary team (psychologists, gerontologists, nurses, nutritionists, social workers, geriatricians) for beneficiaries aged 54+, including daily activities focused on physical and mental health.

Quantifiable outcome

• Up to 30% reduction in sinistralidade (claims ratio) within one year for corporate clients.
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eleven partnerships are on record, tiered core.

• Hospital Santa ClaracoreOthersHospital credentialed as part of Biovida's preferred provider network. Located in Vila Matilde, São Paulo. Offers complex hospital care with modern infrastructure, comfortable inpatient units, state-of-the-art surgical center, and diagnostic imaging facilities.
• Hospital JardinscoreOthersHospital in the Biovida provider network located in Pinheiros, São Paulo. Features a high-level medical team across various specialties with modern facilities and patient accommodation areas.
• Hospital Santo ExpeditocoreOthersGeneral hospital credentialed in Biovida's network located in Itaquera, São Paulo. Offers comprehensive medical services across various specialties with modern equipment and comfortable inpatient units.
• Hospital das AcáciascoreOthersHospital in Biovida's credentialed network located in Vila Leopoldina, Santo André. Offers complete and modern infrastructure with comfortable patient areas, advanced surgical center, and diagnostic imaging capabilities.
• Conmedi PaulistacoreOthersAmbulatory care facility in Biovida's preferred network located on Avenida Paulista, Bela Vista, São Paulo. Offers comprehensive and personalized care with qualified professionals and state-of-the-art equipment.
• Conmedi OsascocoreOthersAmbulatory clinic in Biovida's provider network located in Centro, Osasco, São Paulo. Offers services across multiple medical areas with specialized team and modern infrastructure.
• Conmedi Ribeirão PirescoreOthersAmbulatory clinic in Biovida's network located in Centro, Ribeirão Pires, São Paulo. Provides quality medical care and attention with dedicated team and modern facilities for consultations, exams, and specialized treatments.
• Conmedi Santo AmarocoreOthersAmbulatory care unit in Biovida's preferred network located in Santo Amaro, São Paulo. Offers wide range of health services with highly qualified professionals and modern infrastructure, prioritizing humanized care.
• Conmedi MauácoreOthersHealthcare facility in Biovida's credentialed network located in Centro, Mauá, São Paulo. Offers specialized and welcoming care with qualified professionals and modern structure for consultations, exams, and treatments.
• Centro Médico Santo AndrécoreOthersMedical center in Biovida's provider network located in Centro, Santo André, São Paulo.
• ANS (Agência Nacional de Saúde Suplementar)coreOthersBrazil's National Health Agency (ANS) regulates and supervises the supplemental health sector. Biovida is registered with ANS (ans-logo displayed on website). ANS oversees operator qualification, network standards, and consumer protections.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• SulAmérica Saúde: Established Brazilian health insurer offering individual, family, and corporate plans via the ANS-regulated operator model. Comparable as a long-tenured Brazilian health insurer with broker distribution and multi-segment products.
• Hapvida NDI: Largest Brazilian health plan operator following the NotreDame Intermédica merger, with verticalized care delivery and millions of beneficiaries. Comparable as a regulated ANS operator serving individuals, families, and corporate clients across multiple price tiers in Brazil.
• NotreDame Intermédica: São Paulo-rooted health plan operator with strong corporate and individual presence, now part of Hapvida NDI. Comparable to Biovida as a São Paulo-focused ANS-regulated operator with network-driven care delivery and multi-segment plans.
• Unimed: National cooperative system of medical cooperatives (Unimed Paulistana, Unimed São Paulo, etc.) operating ANS-regulated health plans across Brazil. Comparable as a regulated health plan operator with strong regional presence and multi-segment product mix.
• Bradesco Saúde: Health insurance arm of Banco Bradesco, one of Brazil's largest insurers offering individual and corporate plans. Comparable as an ANS-regulated operator with broad provider networks serving São Paulo and other major markets.
• Amil: Major Brazilian health plan operator owned by UnitedHealth Group, offering individual, family, and corporate plans. Comparable as an ANS-regulated health insurer with multi-channel distribution and a focus on cost-benefit positioning similar to Biovida.

Direct peers

• Porto Seguro Saúde: Health insurance arm of Porto Seguro, offering individual, family, and SME plans via broker distribution. Comparable to Biovida in GTM motion (heavy broker reliance), segment focus (PME/individual), and ANS-regulated operator model.
• Care Plus: Brazilian premium-segment health plan operator serving individuals, families, and corporate clients with curated provider networks. Comparable to Biovida as a mid-sized ANS-regulated operator targeting quality-conscious beneficiaries and SMEs.
• GreenLine Saúde: Brazilian health plan operator targeting corporate clients with cost-efficient plans and reduced waiting periods, similar to Biovida's PME value proposition. Comparable in target segment (corporate/SME), cost-benefit positioning, and ANS-regulated operator model.

Regional players

• Assim Saúde: São Paulo-based ANS-regulated health plan operator serving individuals, families, and corporate clients in the ABC and Greater São Paulo region. Directly comparable to Biovida in regional focus, mid-tier positioning, and São Paulo operating footprint.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/BiovidaSaudeOficial

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Biovida Saude