Journey Home Hospice

What Journey Home Hospice does

Journey Home Hospice is a Toronto-based nonprofit charitable organization that operates Canada's only hospice specifically designed for people experiencing homelessness and structural vulnerability at end-of-life. Founded in 2018 as a program of the Saint Elizabeth Foundation, the organization provides 24/7 hospice palliative care through an interdisciplinary team of registered nurses, registered practical nurses, personal support workers, social workers, complementary therapists, spiritual care providers, and physicians, with all staff receiving enhanced training in trauma-informed, culturally safe, and harm-reducing approaches. Its core service offering comprises interdisciplinary hospice palliative care, spiritual care and bereavement services, complementary therapies and psychosocial support (including music therapy, art therapy, aromatherapy, therapeutic touch, Reiki, and psychotherapy), a volunteer program, and the Elizz Paws visiting dog program. Capacity consists of 10 hospice beds plus 3 chronic hospice beds at the downtown Toronto site (90 Shuter Street, 6th Floor) and 3 satellite hospice beds at the Windsor location, which launched in 2022 and transitioned from pilot to permanent program in 2024.

The business model is donation-funded and partially government-funded rather than revenue-generating in the conventional sense. All services are provided at no cost to patients, with 100% of donations directed to patient and family services because the Saint Elizabeth Foundation/SE Health absorbs administrative costs. The Toronto site receives partial operating funding from the Ontario Ministry of Health and Long-Term Care through Toronto Central Home and Community Care Support Services; the Windsor site does not receive government funding for clinical services. Patient access is referral-based, with self-referrals and direct referrals accepted from shelters, social services, clinicians, and hospitals, managed by a Pathways to Care Outreach Coordinator. The organization meets and exceeds Hospice Palliative Care Ontario (HPCO) standards and serves as a teaching facility for national and international healthcare providers. It is anchored by a partnership network including Saint Elizabeth Foundation (parent/charitable arm), Inner City Health Associates, Hospice Toronto, Homes First Society, and Assisted Living Southwestern Ontario, and has raised approximately $3.45 million across disclosed funding events (the 2018 founding capitalization plus 2022 grants for the Toronto facility and Windsor beds).

Name

Journey Home Hospice

Legal name

Journey Home Hospice

Website

https://journeyhomehospice.ca

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

Journey Home Hospice is a Toronto-based nonprofit program of the Saint Elizabeth Foundation providing 24/7 hospice palliative care to people experiencing homelessness and structural vulnerability, operating a 13-bed Toronto site and a 3-bed Windsor satellite, all at no cost to patients.

Ownership category

akta.pro rank

Product category

Hospice Care

NAICS

Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082), Services-Social Services (8300)

akta.pro primary industry

Residential Hospice / Hospice House (Facility-Based) (HLADAHAC)

akta.pro secondary industries

Home Hospice Agencies (HLAFAEAC), Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO), End-of-Life Emotional & Spiritual Support (Chaplaincy/Counseling) In-Home (HSABAFAH)

Keywords

• Hospice palliative care
• End-of-life care
• Homeless healthcare services
• Spiritual care services
• Complementary therapy services

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Charitable Donations: Journey Home Hospice is a program of the Saint Elizabeth Foundation and relies heavily on charitable donations. 100% of donations go directly to patient and family services with no administrative fees thanks to SE Health covering associated costs.
2. Government Funding: The Toronto site receives partial operating funding from the Ontario Ministry of Health and Long-Term Care through the Toronto Central Home and Community Care Support Services. Windsor site does not receive government funding for clinical services.
3. Partner Contributions: Saint Elizabeth Foundation provided $1 million and Inner City Health Associates provided $700,000 in initial funding. Hospice Toronto provides $250,000 in-kind annually for trained hospice volunteers.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

Journey Home Hospice provides 24/7 hospice palliative care for people experiencing homelessness and structural vulnerability at end-of-life. Services include interdisciplinary clinical care (nursing and social work), spiritual care, complementary therapies (art, music, massage), bereavement support, and volunteer programs, delivered at no cost at facilities in Toronto and Windsor.

Product overview

Journey Home Hospice operates as a single-site hospice with satellite locations, providing specialized 24/7 hospice palliative care for people experiencing homelessness and structural vulnerability at end-of-life. The core service is an interdisciplinary care model (including nursing, social work, spiritual care, complementary therapies, and volunteer services) delivered at no cost to patients. Services are delivered through the Toronto main site (10 hospice beds + 3 chronic hospice beds) and the Windsor satellite location (3 beds). All programs and services are offered at no cost, with funding relying on donations and partial government support.

Differentiator

Problem solved

Functional benefit

Products and services

• Hospice Palliative Care
• Spiritual Care
• Complementary Therapies
• Volunteer Program
• Visiting Dog Support
• Bereavement Support

Quantifiable outcome

• Serves approximately 100 people per year plus their network of family and caregivers
• +2 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• Assisted Living Southwestern Ontario (ALSO)coreStrategic or Co-development Partner · 1 January 2022ALSO hosts the Windsor satellite location of Journey Home Hospice, providing the physical facility for the 3-bed hospice operation in Windsor-Essex.
• The City of WindsorminorStrategic or Co-development Partner · 1 January 2022Collaborates with Journey Home Hospice Windsor to support the local community and address homelessness at end-of-life in the Windsor-Essex region.
• Erie St. Clair Service Delivery CentreminorGTM or Marketing Partner · 1 January 2022Supports Journey Home Hospice Windsor with fundraising and social impact work in the local community.
• Saint Elizabeth FoundationcoreStrategic or Co-development Partner · 1 January 2018Saint Elizabeth Foundation is the parent organization and charitable arm of SE Health. As the charitable partner, it processes and receipts all donations on behalf of the hospice. 100% of donations go directly to patient and family services. The foundation provides operational support and covers administrative costs.
• Inner City Health AssociatescoreStrategic or Co-development Partner · 1 January 2018Group of more than 90 physicians working in over 45 shelters and drop-ins across Toronto. ICBA provides primary, mental health and palliative care. The PEACH team (Palliative Education and Care for the Homeless) provides community-based palliative care in partnership with other agencies.
• Hospice TorontocoreStrategic or Co-development Partner · 1 January 2018Toronto's first volunteer and community-based In-Home Hospice Palliative Care program. Provides $250,000 in-kind annually for trained hospice volunteers.
• Homes First SocietycoreStrategic or Co-development Partner · 1 January 2018Homes First Society hosts the Journey Home Hospice Toronto location. They provide the physical facility and collaborate on homeless services.

Scale indicators5 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Circle the City: Phoenix-based nonprofit providing medical respite and end-of-life care specifically for people experiencing homelessness. Operates as a residential palliative care program for the homeless — a near-analogous international model to Journey Home.
• Boston Health Care for the Homeless Program: One of the largest U.S. programs serving the healthcare needs of homeless individuals, including dedicated end-of-life and palliative care services. Direct international peer in homeless palliative care delivery and equity-focused care.
• Kensington Hospice: A Toronto residential hospice providing 24/7 end-of-life care with a similar interdisciplinary model. Comparable in scope, regulatory framework (HPCO standards), and target population (community members needing residential hospice care).
• Hospice Toronto: Toronto's first volunteer- and community-based in-home hospice palliative care program. It is a direct operational partner of Journey Home (providing $250K in-kind annually for trained volunteers) and serves overlapping end-of-life patients in Toronto.
• Inner City Health Associates (ICHA) — PEACH Program: ICHA's PEACH (Palliative Education and Care for the Homeless) team provides community-based palliative care in Toronto shelters and drop-ins, directly serving the same homeless end-of-life population as Journey Home and co-locating clinical services.

Broad incumbents

• Bayshore Home Health: A major Canadian home and community health services provider including home hospice and palliative care. Overlaps with Journey Home on hospice service delivery, but operates at much broader national scale and as a for-profit.
• VON Canada (Victorian Order of Nurses): One of Canada's largest home and community care nonprofits, offering hospice palliative care, home nursing, and caregiver support across multiple provinces. Broad incumbent in the same end-of-life and home-health category as Journey Home.
• Saint Elizabeth Foundation (SE Health): Parent organization and charitable arm of SE Health, a 100+ year Canadian healthcare nonprofit. Operates a much broader portfolio of home health, hospice, and social-impact programs; Journey Home is a program within this larger entity.

Regional players

• Hospice Care Ottawa: A regional residential and community hospice provider serving the Ottawa area. Comparable in service model (residential hospice plus volunteer-driven in-home care) but operating in a different geography than Journey Home's Ontario footprint.

Others

• Hospice Palliative Care Ontario (HPCO): Provincial sector body that sets the residential hospice standards Journey Home meets and exceeds. Functions as the industry association, advocacy voice, and quality framework — an enabling ecosystem participant rather than a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/journeyhomehospice

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Journey Home Hospice