Clallam Transit System
Clallam Transit System is a Washington State Public Transportation Benefit Area providing fixed-route bus, paratransit, microtransit, and seasonal shuttle services across 1,738 square miles of Clallam County for residents, visitors, and tourists.
- Company typePrivate
- Founded1979
- HeadquartersPort Angeles, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Clallam Transit System does
Clallam Transit System (CTS) is a Washington State Special Purpose District operating as a Public Transportation Benefit Area (PTBA) since 1979, providing public transportation across all 1,738 square miles of Clallam County on the Olympic Peninsula. The agency operates from a headquarters in Port Angeles and serves residents and visitors through a multi-modal network of 13 fixed bus routes, two on-demand microtransit zones (Interlink in Forks and Sequim powered by the Ride Pingo app), door-to-door ADA paratransit (Clallam Connect), a regional express route to the Bainbridge Island Ferry Terminal (Route 123 Strait Shot), and a seasonal shuttle to Hurricane Ridge in Olympic National Park. The fleet consists of approximately 100 vehicles, supported by 3 transfer centers, 5 park-and-ride lots, and 60+ bus shelters. Supporting technology includes Token Transit for mobile ticketing, UniteGPS for real-time bus tracking, Movatic for bike locker rentals, and Remix for interactive route mapping.
Revenue is generated primarily through a voter-approved 0.6% sales tax (0.3% original rate plus 0.3% replacement of the eliminated motor vehicle excise tax), supplemented by federal transit grants and modest fare revenue. Pricing has shifted heavily toward zero-fare: most regular routes are free through 2026 and beyond, while the Strait Shot charge $10, the Hurricane Ridge shuttle $1, and out-of-area Clallam Connect trips $3.75 per mile. Free or reduced fares are extended to youth (18 and under), veterans, Peninsula College students, seniors (65+), and disabled passengers with a Regional Reduced Fare Permit. GTM is direct-to-consumer through the website, rider alerts, community outreach, and travel training programs; institutional partnerships include Jefferson Transit, Kitsap Transit, Clallam County, the City of Port Angeles, the City of Forks, Olympic Medical Center, Peninsula College, and Olympic Connect. The agency is governed by an eight-member board and is not a private investment vehicle.
Clallam Transit System firmographics
Firmographics- Name
- Clallam Transit System
- Legal name
- Clallam Transit System
- Website
- https://clallamtransit.com
- Company type
- Private
- Founded year
- 1979
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Clallam Transit System is a Washington State Public Transportation Benefit Area providing fixed-route bus, paratransit, microtransit, and seasonal shuttle services across 1,738 square miles of Clallam County for residents, visitors, and tourists.
- Ownership category
- akta.pro rank
Clallam Transit System industry classification
Industry- Product category
- Public Transit Services
- NAICS
- Transit and Ground Passenger Transportation (485), Urban Transit Systems (48511), Special Needs Transportation (485991)
- SIC
- Local & Suburban Transit & Interurban Hwy Passenger Trans (4100)
- akta.pro primary industry
- On-Demand Multimodal Services (Microtransit, DRT, Demand-Responsive Shuttles) (THADALAF)
- akta.pro secondary industries
- On-Demand Microtransit & Vanpool (App-Dispatched Shuttles) (THAIAGAF), Airport-to-Transit Connector Shuttles (Rail/Metro/Bus Links) (THAIAFAH), Last-Mile On-Demand Feeder to Transit (First/Last-Mile Providers) (THAIAGAJ)
Keywords
Where Clallam Transit System is headquartered
LocationHeadquarters
- HQ city
- Port Angeles
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Clallam Transit System business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales
Revenue model
- Public Transportation Services: Clallam Transit System operates as a public transportation benefit area (PTBA) funded primarily through a 0.6% sales tax approved by voters (0.3% original plus 0.3% replacement for eliminated MVET) and passenger fares. Services include fixed-route buses, paratransit, microtransit, and vanpool programs.
- Fare Revenue: Revenue from passenger fares on Route 123 Strait Shot ($10 regular, $5 reduced), Hurricane Ridge shuttle ($1 regular, $0.50 reduced), and Clallam Connect paratransit ($3.75 per mile for out-of-area trips). Most regular routes are zero-fare.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Zero-fare regular routes |
| Transaction based/ take rate | Pay-as-you-go | Route 123 Strait Shot |
| Transaction based/ take rate | Pay-as-you-go | Hurricane Ridge Shuttle (Seasonal) |
| Transaction based/ take rate | Pay-as-you-go | Clallam Connect Paratransit |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels4 records
Clallam Transit System product offering
Product offeringCore offering
Clallam Transit System operates a multi-modal public transit network across Clallam County, Washington, providing 13 fixed bus routes, ADA-compliant paratransit (Clallam Connect), on-demand microtransit (Interlink), regional express service (Route 123 Strait Shot), seasonal Hurricane Ridge shuttle, vanpool/rideshare programs, and Dial-A-Ride demand-response service across a 1,738 square mile service area. The system uses a roughly 100-vehicle fleet and supports mobile ticketing, real-time bus tracking, and trip planning tools.
Product overview
Clallam Transit System operates a multi-modal public transit network across Clallam County, Washington, combining 13 fixed bus routes, two microtransit zones (Interlink in Forks and Sequim), ADA-compliant paratransit (Clallam Connect), regional express service (Route 123 Strait Shot), and seasonal offerings (Hurricane Ridge Shuttle). The system provides approximately 100 vehicles serving a 1,738 square mile area with zero-fare on regular routes. Supporting services include Dial-A-Ride in rural areas, vanpool/rideshare programs, mobile ticketing via Token Transit, bike-on-bus facilities, an interactive route map, trip planner tool, real-time bus tracking (Locate My Bus), and subscription-based rider alerts. Together these services form an integrated network connecting residents and visitors throughout the Olympic Peninsula.
Differentiator
Problem solved
Functional benefit
Brands
- Clallam Connect: Paratransit service providing door-to-door service for elderly and disabled persons within Clallam County.
- The Strait Shot (Route 123)
- Hurricane Ridge Shuttle
- Interlink
Products and services
- Fixed Route Bus Service Traditional scheduled bus service operating 13 fixed routes across Clallam County, covering West/Forks, Central/Port Angeles, and East/Sequim regions with regular clock-faced schedules. Most routes are zero-fare through 2026 and beyond.
- Dial-A-Ride Demand-response service in rural areas north of Sequim where passengers pre-schedule rides at least one day in advance, connecting to regular routed transit buses.
- Rideshare/Vanpool Program Commuter vanpool program where Clallam Transit owns and maintains 22-passenger vans assigned to commuter groups driven by volunteer participants. Three daily commuters and minimum two drivers required to form a group.
Companies that use Clallam Transit System
Customer profileSegments5 records
Ideal customer profiles6 records
Clallam Transit System technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature4 records
Clallam Transit System partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- Jefferson Transit AuthoritycoreMultiple interlocal agreements covering interlining services, mutual aid, Olympic Loop Connection, and Strait Shot Service. Enables regional connectivity between Clallam and Jefferson Counties on the Olympic Peninsula.
- Kitsap TransitcoreInterlocal agreement for Strait Shot Service connecting the Olympic Peninsula to the Bainbridge Island Ferry Terminal, operated in coordination with Kitsap Transit.
- City of ForkscoreInterlocal agreements for Forks Transit Center operations and services in the west county area.
- City of Port AngelescoreInterlocal agreement for Gateway Transit Center in downtown Port Angeles, the main hub for the transit system.
- Clallam CountycoreMultiple interlocal agreements covering equipment rental, OPSCAN network services, and road services for transit operations.
- Olympic Medical CenterminorMutual aid agreement for coordination of services.
- Peninsula Community CollegeminorStudent Pass Program agreement providing free transit for Peninsula College credit-earning students.
- Olympic ConnectminorPartnership with Olympic Connect's Employment Support Program providing Vanpool Voucher Program for qualified riders aged 25-54 seeking employment.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Clallam Transit System competitors and assessment
Company assessmentDirect peers
- Grays Harbor Transportation Authority: Rural Washington coastal transit authority operating fixed routes and demand-response services. Comparable in PTBA-equivalent structure, modest fleet size, and tourism-linked seasonal ridership exposure.
- Jefferson Transit Authority: A Washington State PTBA on the Olympic Peninsula, structurally identical to CTS in funding model, governance, and rural service portfolio. Direct interlocal partner for Olympic Loop Connection and mutual aid, making it the most directly comparable peer.
- Pacific Transit: Skagit-based Washington public transit offering fixed routes, paratransit, and vanpool in a rural-suburban Pacific Northwest setting. Direct structural analog in PTBA funding model and service portfolio.
- Intercity Transit (Thurston County): Washington State public transit with fixed-route, paratransit, and vanpool offerings in the Olympia region. Comparable multi-modal mix and rural-to-suburban service pattern to CTS.
- Whatcom Transportation Authority: Western Washington PTBA operating fixed-route, paratransit, vanpool, and microtransit. Functionally similar multi-modal agency with rural-urban coverage and sales-tax funding.
- Kitsap Transit: Washington State public transit agency and CTS's interlocal partner on the Route 123 Strait Shot service connecting the Olympic Peninsula to the Bainbridge Island Ferry Terminal. Comparable in providing fixed-route, paratransit, and ferry-access services.
- Island Transit (Island County): Washington State PTBA providing fixed-route and paratransit on a rural island geography. Similar in voter-approved sales-tax funding and small-employee operating model.
- Skagit Transit: Washington State PTBA comparable in rural Pacific Northwest service area, multi-modal portfolio, and PTBA governance structure. Operates fixed-route, paratransit, and vanpool in a similar geography.
- RiverCities Transit (Longview, WA): Small rural Washington public transit agency operating fixed-route and paratransit in a comparable population-density context. Similar employment scale and zero-fare-equitable fare model.
- Mason Transit Authority: Washington State PTBA operating fixed-route, paratransit, and dial-a-ride in a similarly rural county. Closely comparable in governance structure, funding mechanism (sales tax), and service-mix breadth to CTS.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
Clallam Transit System social profiles
Digital presenceClallam Transit System compliance and trust
Trust signalCompliance4 records
Clallam Transit System financial estimates
Financial estimateRevenue estimate
Valuation estimate
Clallam Transit System leadership team
Management profileNumber of profiles
Profiles19 records
Clallam Transit System funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Clallam Transit System M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Clallam Transit System
What does Clallam Transit System do?
Clallam Transit System operates a multi-modal public transit network across Clallam County, Washington, providing 13 fixed bus routes, ADA-compliant paratransit (Clallam Connect), on-demand microtransit (Interlink), regional express service (Route 123 Strait Shot), seasonal Hurricane Ridge shuttle, vanpool/rideshare programs, and Dial-A-Ride demand-response service across a 1,738 square mile service area. The system uses a roughly 100-vehicle fleet and supports mobile ticketing, real-time bus tracking, and trip planning tools.
Is Clallam Transit System a public or private company?
Clallam Transit System is a private company. It is classified as state government owned and is currently operating.
When was Clallam Transit System founded?
Clallam Transit System was founded in 1979. It employs 51 to 100 people.
Where is Clallam Transit System based?
Clallam Transit System is headquartered in Port Angeles, United States, in the North America region.
How does Clallam Transit System make money?
Two revenue lines are on record. Public Transportation Services are the primary driver. The others are fare Revenue.
Who are Clallam Transit System's main competitors?
Direct peers on record are Grays Harbor Transportation Authority, Jefferson Transit Authority, Pacific Transit, Intercity Transit (Thurston County), Whatcom Transportation Authority, Kitsap Transit, Island Transit (Island County), Skagit Transit, RiverCities Transit (Longview, WA) and Mason Transit Authority.
Does Clallam Transit System have an API?
No public API is recorded for Clallam Transit System.
What industry is Clallam Transit System in?
Clallam Transit System's product category is Public Transit Services. Its primary akta.pro industry code is THADALAF, On-Demand Multimodal Services (Microtransit, DRT, Demand-Responsive Shuttles), with a secondary code of THAIAGAF, On-Demand Microtransit & Vanpool (App-Dispatched Shuttles). Its NAICS code is 485 and its SIC code is 4100.